All banks have both corporate and individual clients, and it is necessary for the banks to provide extra service and attention to them, hence a Merchant Teller is hired to take care of these special needs. A professional Merchant Teller Resume mentions the following core duties and tasks – taking responsibility for deposits, withdrawals and transfers of money as per the requirements of the client; providing outstanding service by responding to inquires and requests of the clients; processing customer requests, making safes referrals, assisting clients in depositing and monitoring merchant teller service, identifying and recommending appropriate bank services, and following the operational and security policies and procedures.
Summary of qualifications seen on resumes includes the following – experience in handling responsibilities, excellent knowledge of banking procedures and functions, strong mathematical and reading skills; skillful in generating leads and expanding business; and knowledge of banking policies and procedures. A college degree in accounting or finance is commonplace among job applicants.
Summary : Driven bilingual banking supervisor with extensive experience in customer service, data entry, clerical duties, and exceptional organizational abilities. Skilled in building relationships with peers as well as clients, planning, scheduling, and multitasking. Currently enrolled in Central Washington University's online IT and Admin Management Bachelor's degree program.
Skills : MS Office, Management.
Description :
Processed transactions accurately and efficiently.
Carried out various administration tasks like, photocopying, filing.
Received checking and savings deposits, verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
Examined checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Recognized as teller of the month for providing excellent customer service.
Reconciled cash drawer at the end of each shift.
Balanced error rates were the lowest in the bank and rated in the top 2% of all of the tellers including tellers with much more experience.
Experience
7-10 Years
Level
Management
Education
Bachelor's
Sr. Merchant Teller Resume
Summary : Experience in banking, business banking, and cash handling, mechanically inclined with aspirations to gain more experience in the related field.
Skills : Automotive, Mechanically Inclined.
Description :
Explained, advised on, and promoted bank products and services to customers, primarily business owners.
Handled inquiries regarding checking, savings, and other bank related issues with high professional courtesy.
Recorded all transactions promptly, accurately in compliance with bank procedures and federal requirement.
Accepted cash and checks for deposits up towards personal teller limit without supervision ($25,000).
Maintained proper cash limits, cashed checks, accepted deposits, and issued cashier's checks, cash advances, and funds transfers.
Maintained operational standards set forth by the company.
Recognized for leader in sales and service for multiple quarters.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Jr. Merchant Teller Resume
Objective : To obtain long term employment in a progressive organization that will use education, skills, abilities and experience in an executive capacity, where can effectively contribute to operations in any capacity that best matches skills and experience.
Skills : Management, MS Office.
Description :
Reviews priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
Completes call report by observing display and pricing of competitors' products.
Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.
Maintains quality results by following and enforcing standards.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Experience
2-5 Years
Level
Junior
Education
Associate
Merchant Teller I Resume
Objective : Results-oriented professional, specializing in medical billing and insurance billing with more than 15 years experience. Motivated with strong organizational and prioritization abilities. Track record of working well under pressure in a fast paced Medical Office.
Skills : Leadership, Customer Service.
Description :
Checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Receives checks and cash for deposit, verify amounts, and check the accuracy of deposit slips.
Enters customers' transactions into computers to record transactions and issue computer-generated receipts.
Balances currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Examines checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Counts currency, coins, and checks received, by hand or using currency- counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a supply of cash to meet daily needs.
Processes and maintains records of customer loans.
Experience
0-2 Years
Level
Entry Level
Education
Associate
Merchant Teller II Resume
Headline : Obtain a full-time Merchant Teller position with Specialized as a Content Marketing Specialist utilizing communication, organizational, and problem-solving skills.
Skills : Management, Organizing.
Description :
Provided high-level of customer services to maintain existing accounts.
Processed and coordinated large merchant transactions.
Performed wire transfers, cash advances, and currency transaction report for high-level accounts.
Processed and balanced ATM, the vault, and helped prepare incoming/outgoing shipments.
Consistently exceeded quota for cross-selling and promoting bank products.
Comfortably worked in a team environment, and able to work independently to solve problems.
Responsible for assisting merchant and consumer account holder with all transactions including deposits, withdrawals, and recommending any possible ways to help all customers with any of their financial needs along with providing excellent customer service to all customers.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
Merchant Teller III Resume
Summary : Execute on individual sales and service metrics to help the banking center achieve the strategic and tactical plans of the company. Provide high quality customer service by accurately and efficiently completing bank transactions while mitigating risk by following operational procedures as well as identifying products and services to meet the current and future financial needs of bank customers.
Skills : MS Office, Management.
Description :
Built rapport with customers and internal staff.
Managed customer transactions and promoted bank services and products.
Trusted with situations requiring high-level problem-solving and decision-making abilities.
Trained new tellers on bank procedures and sales techniques.
Ensured ongoing maintenance and compliance with Wells Fargo guidelines.
Balanced the cash drawer and ATMs on a daily basis.
Followed bank policies and procedures and applied a high degree of accuracy to process transactions in a timely manner.
Ensured that exceptional levels of customer service were met and maintained.
Experience
7-10 Years
Level
Management
Education
BA
Asst. Merchant Teller Resume
Objective : Tellers help customers meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch.
Skills : Communication skills, Management.
Description :
Highly organized and detail-oriented.Over five years experience as a bank teller.
Specialized in merchant transactions.
Trained new employees according to standard operating procedures.
Promoted long-term goal of customer's loyalty and satisfaction.
Accepted and processed deposits and loan payments.
Maintained and balanced a cash drawer daily.
Secured the financial institution nightly.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Associate Merchant Teller Resume
Headline : Merchant Teller position will allow to grow professionally as well as provide the opportunity for advancement.
Conducts over-the-counter, as well as indirect customer transactions (Cash, Checks, Loan, and Tax Payments).
Maintains daily bank and vault records and ledgers.
Promotes and cross-sell various services and products.
Supervises and trains new incoming tellers.
Submits and files reports in compliance with Federal Regulations.
Conducts and processes incoming and outgoing vault cash shipments.
Processes hold and stop orders.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
Lead Merchant Teller Resume
Summary : To obtain a responsible position as a Teller in a facility where knowledge and experience can be utilized as well as enhanced. Also, to obtain a position within a friendly and professional working environment.
Skills : Microsoft Office, Excel, Typing, Management, Banking, Banking.
Description :
Determines customer needs to effectively sell bank products and services and make appropriate referrals. Meet branch goals for deposit growth, personal and business accounts and Individual Retirement Accounts (IRAs). Meet enrollment goals for ancillary products.
Accurately processes customer banking transactions in teller system.
Exhibits and applys a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage
Maintains a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals
Orders and ships currency through the Federal Reserve to maintain the branch's vault limits or meet customer demand.
Transfers funds from the main vault to the drop vault and/or cash recycler to meet expected daily demand
Transfers currency to and from the drop vault and/or cash recycler to tellers according to cash handling standards
Experience
10+ Years
Level
Senior
Education
Bachelor's
Merchant Teller Resume
Objective : To develop a strong tie within the community by assisting and educating our customers/clients as needed. To grow within the business as well as utilize current skills to achieve goals within the company.
Skills : MS Office, Management.
Description :
Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
Prepared financial and regulatory reports required by laws, regulations or boards of directors.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Answered phone calls concerning clients, handled complaints and responded to requests for information.
Managed opening and closing times for the main branch.
Established new customer accounts including checking, savings, lines of credit and loans.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Examined checks for identification and endorsement.
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