A Microcomputer Technician is a computer support specialist who provides technical support for microcomputers, commonly called PCs. The job description includes installing and setting up computer systems and equipment, troubleshooting networking problems, and performing regular maintenance. Other duties associated with the role are listed on the Microcomputer Technician Resume as – performing regular maintenance, providing help and assistance to computer uses in homes, collaborating with the IT team to ensure the systems are running smoothly and efficiently; testing and analyzing the networking systems, and describing problems and offering suggestions to customers.
Those seeking this job role must be able to mention on the resume such skills as – the ability to listen to the problems of the clients, in-phone support providing skills, strong technical knowledge, the ability to detect and solve problems, and critical-thinking skills. While some employers expect a degree in IT or computer science from job applicants, many others are satisfied with technical training or an associate’s degree.
Objective : To obtain a Microcomputer Technician position drawing upon my background, specialized training highly developed organizational skills, and outstanding customer service. Desire a position that will challenge technical, communication, and analytical skills that offers continuous professional growth and development.
Skills : Working with various applications, active learning.
Description :
Experienced with specialized network diagnostic equipment.
Provided proper installation, integration, and initial operation of the clinical and ancillary Information Services desktop environment to support the business unit goals for computing operations.
Conducted installation of PCs successfully according to Information Services protocol and standards for device image, device ID, NDS context, IP Address, DNS, sub-network, physical connections, and NAL application pushing.
Provided remote assistance to users that are off-site and also provide on-call service to those users.
Conducted installation of Fujitsu scanners, wireless devices, and other specialized clinical and ancillary devices successfully according to Information Services protocol and standards.
Performed assigned tasks for technical modifications to hardware and software accurately and within scheduled time frames according to established Information Services procedures.
Provided accurate and timely documentation in the tickets, incidents, and work orders in BMC.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Microcomputer Technician Resume
Objective : To obtain a Microcomputer Technician position drawing upon my background, specialized training highly developed organizational skills, and outstanding customer service. Desire a position that will challenge technical, communication, and analytical skills that offer continuous professional growth and development.
Skills : MS Office, Training Skills, Technician.
Description :
Supported the campus help-desk mission by troubleshooting and repairing: network equipment, communication equipment, computer workstations, network printers, and various software suites.
Responsible for maintaining the campus dormitory computer network and troubleshooting students' problems in a timely fashion.
Implemented equipment and configuration changes/updates to the campus dormitory network.
Responsible for the campus dorm's network (currently over 600 computers plus network equipment).
Migrated classroom, laboratory, and faculty computer workstations from Windows 2000 Pro to XP Professional operating system.
Assisted the campus network technician with designing and developing a secure wireless solution using PEAP authentication with Cisco Wireless Pods and a Windows 2003 Radius Server.
Implemented secure wireless infrastructure using 802.1x authentications for campus-wide use.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science In Design
Microcomputer Technician Resume
Headline : Looking for a Microcomputer Technician position where I can use my technical and interpersonal skills as part of a team. Also looking for a position where I can grow and advance my skills.
Maintained equipment during the three-year life cycle in order to continue equipment time to live.
Replaced and repaired ailing PC components.
Administered Trend Micro Antivirus Software.
Gained proficiency with hubs, routers, various cabling, and 802.11 wireless capabilities.
Tested wireless systems for security vulnerabilities.
Assisted the campus network technician with designing, configuring, and testing a product called Redwall Firewall an open-source product built off Redhat 8.0, that would be the following: a Router, IDS and IPS services, a Firewall, a Packetshaping device, a Proxy server, and a VPN server; that would also report network usage.
Experience
5-7 Years
Level
Executive
Education
B.S. In Telecommunications
Microcomputer Technician Resume
Objective : Responsible for performing preventive maintenance on printers including cleaning, lubricating, adjusting mechanical parts, and checking cables and connectors as necessary; dust circuit boards and disk drives.
Skills : Desktop Support, System Administration.
Description :
Capably worked within the MIS/client department to provide Point-Of-Sale, corporate & 2nd level helpdesk support for resolving complications with pc hardware, Windows OS, 3rd party & CarMax proprietary software.
Configured Pathway NFS client networking component software for accessibility of UNIX servers on workstations.
Performed installations support and dissemination of Lotus Notes user-specific profile settings for various CarMax store location employees as well as support for other 3rd party software applications such as Audix, Microsoft Office, McAfee virus scan, and database reporting software.
Executed in-house & remote installations/de-installations of PC software via WAN data communications to the local server utilizing McAfee Remote Agent application.
Performed forty-percent travel duties for installations.
Utilized File Transfer Protocol, Telnet, and batch file creation skills for the dissemination of applications and storage of data through both local/wide area networks.
Effectively provided client phone support.
Experience
2-5 Years
Level
Executive
Education
GED
Microcomputer Technician Resume
Objective : A dependable individual, who prides himself on punctuality, attention to detail, and my ability to work well with people of diverse backgrounds. Anxious to obtain a position in an Information Technology environment in which I can use and expand my present skill set.
Skills : Microsoft Office, VMware, Multitasking.
Description :
Installed, modified, and made minor repairs to microcomputer hardware and software systems.
Inspected microcomputer equipment and read order sheet listing user requirements in order to prepare microcomputers for delivery.
Provided technical assistance and training to system users.
Loaded specified software packages, such as operating systems, Word processing, and spreadsheet programs into the computer.
Entered commands and observed system functions to verify correct system operation Instructed user in the use of equipment, software, and manuals.
Diagnosed system hardware, software, and operation problems.
Replaced defective or inadequate software packages.
Experience
2-5 Years
Level
Executive
Education
MS
Microcomputer Technician Resume
Headline : Microcomputer Technician with 6 years of experience in Installing mainframe equipment including terminals, printers, and modems; determine an appropriate location for installation; installing cables and connect devices and test device for proper operation.
Performed timely technical work involving support of home campus or district campus computer systems for administration, faculty, and support staff on computer, printer, and network issues.
Installed and maintained LAN and WAN, in addition to maintenance of campus-wide technology department database (equipment, hardware, and software inventory, computer, printer [stand alone or networked], IP Phone addresses) Install and maintain hardware (motherboards, disk drives, RAM, expansion cards, microprocessors, etc.) and software (application software, operating system software, email software, desktop publishing software, terminal emulation software, antivirus products, and disk managers) for Windows 98, ME, 2000, XP, 2003.
Installed and maintained up to date software and hardware knowledge of new systems.
Maintained accurate records of installation, maintenance, and repairs.
Installed, configured, and maintained computers on all campuses with 100% working condition.
Maintained a vast knowledge of all upcoming technology including rapid deployment tools and absolute comprehension of DNS, DHCP, and TCP/IP protocol.
Built and repaired computers.
Experience
5-7 Years
Level
Executive
Education
A. A. S. In Computer Networking
Microcomputer Technician Resume
Headline : To secure a Microcomputer Technician position with a company where my experience and knowledge can be utilized and will enable me to make a positive contribution to the company.
Skills : Training Skills, installation Skills, MS Office.
Description :
Performed cost and quality evaluations on parts.
Responsible for ordering and maintaining inventory levels.
Visited school sites to maintain equipment.
Responsible for distributing work assignments.
Installed and maintained networked desktops, laptops, wireless, and portable devices in Windows and Novell environments Conducted training sessions for ITRTs, TPOCs, and end-users.
Managed content on technician intranet.
Utilized skills to support and resolve complex problems encountered by end-users related to all areas of PC usage and network access which includes the fulfillment of the more technically challenging Service Request.
Experience
5-7 Years
Level
Executive
Education
Bachelors
Microcomputer Technician Resume
Headline : Responsible for Replacing, maintaining, and upgrading branch automation equipment and Servers which includes troubleshooting on highly involved server malfunctions affecting the ability of the site or branch to do business.
Implemented effective satisfaction strategies by identifying and eliminating root causes of end-user issues.
Provided high-level end-user care and technical support.
Assembled and install a wide array of computer systems, workstations, and peripheral hardware.
Installed, configure, troubleshoot, and maintain desktop/laptop computers and peripherals.
Basic troubleshooting and maintenance of network infrastructure, and connectivity.
Administered software support through the use of images, patches, plug-ins, and other technology resources.
Supported the Application Support personnel by installing and configuring sophisticated software programs in remote locations which requires an in-depth knowledge of computer memory configuration and operating system functionality.
Experience
5-7 Years
Level
Executive
Education
GED
Microcomputer Technician Resume
Objective : To provide Microcomputer Technician for hardware and software related issues on Windows and Macintosh networked platforms, centered around exceptional customer service. To work effectively with colleagues as a team as well as individually in demanding fast-paced environments.
Skills : Operating Skills, MS Office, Networking.
Description :
Responsible for ordering and maintaining inventory levels.
Provided the IT staff and end-user with accurate and timely information in regards to the issue at hand.
Scanned and inserted hardcopy or previously-stored images into customer documents according to customer specifications using network-based image capture and retrieval systems.
Operated smaller bindery machines such as envelope sealers, tying machines, and plastic binding equipment, and shrink-wrap machine.
Utilized network software to capture and/or merge data/information originated with a wide variety of word processing, graphics, and desktop publishing software packages.
Provided on-the-job guidance and/or written procedures to lower-graded operators.
Maintained records of work completed, insures production units are recorded for billing and notifies supervisor/lead/CRS of job completion.
Experience
2-5 Years
Level
Executive
Education
A.A.S
Microcomputer Technician Resume
Objective : An enthusiastic candidate who will provide quality IT Support to internal, external, and vendor team members. Flexible, innovative, and enjoy being challenged with real-world issues. I bring logic and depth of knowledge that provides a superior foundation to provide support in all areas of IT.
Skills : Technician, MS Office, Planning Skills, Supervising Skills.
Description :
Operated a front-end microcomputer or computer workstation to receive and convert customer data (text and graphics) into formats suitable for production runs on an electronic duplicating system.
Set up and operated large, high-speed electrostatic copier/duplicators consisting of an electronic control center and on-line automatically controlled stapler and sorter to reproduce multiple copies of forms, notices.
Performed a variety of skilled and technical duties related to the installation, repair, alteration, and maintenance of microcomputers, computers, printers, and other peripheral equipment.
Scheduled repairs or installations.
Developed and conducted one-on-one and group training of District personnel in the use of microcomputers and related software.
Inspected, isolated and diagnosed system malfunctions and determine appropriate repair procedures.
Replaced defective parts and restore to the proper operation of equipment; analyze and resolve general software malfunctions.
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