The main role of a Multi-Unit Manager is to manage and supervise multiple units of an allotted region. While actual duties vary from industry to industry, the following are certain core tasks that are mentioned on the Multi Unit Manager Resume – managing the entire unit, overseeing the care of people or workers; handling administrative responsibilities, enforcing policies and mentoring staff, evaluating staff performance; conducting staff performance, training new staff; managing daily schedule; managing escalated issues; minimizing expenditure, and enforcing health and safety regulations.
Those seeking this job role must denote on the resume the following skills and abilities – multitasking skills, strong knowledge of the working industry; motivational skills; oral and written communication skills; professional nature and appearance; and relevant software knowledge. A degree is commonplace among job applicants. As this is a managerial post, work experience is also needed.
Objective : Hands-on restaurant management professional with nearly a decade of progressive experience in managing and leading service teams in a competitive environment. Particular expertise in the design and development of promotions and in-house advertising to stimulate sales. A veteran coach and trainer with a keen eye for talent.
Spearheaded the launch of a new store primarily responsible for the design, recruiting, and training of 42 new employees.
Instituted a monthly calendar of daily specials which increased sales 22%.
Chaired and coordinated daily staff meetings to ensure goals and core values were being met and clear communication provided on service and staff issues.
Increased bar sales 18% in 7 months by aggressive promotion of special events.
Created weekly schedules for 70 bartenders, servers, and kitchen personnel.
Instituted job sharing and flexible scheduling that reduced labor costs by 31%.
Instituted quarterly reviews for all employees to provide focus on the action required to improve customer service and increase sales.
Experience
2-5 Years
Level
Executive
Education
GED
Multi Unit Manager Resume
Objective : As a Multi-Unit Manager, responsible for Ensuring our teams provide our guests with great service. Experience in creating a culture that is respectful, rewarding, and positive for both our guests and our teams.
Skills : Management, Customer Service, Payroll, Scheduling, Etc.
Description :
Managed 1 store while overseeing 3-6 other stores.
Reported to DM and RD.
Trained and developed teams.
Developed sales and results-driven teams.
Ensured that all guests were satisfied with food quality and service by tracking guest comments through the corporate website.
Managed the purchasing function and controlled the overall budget of over $425,000.
Developed each location in both gross profits as well as key areas indicating performance Build a reputation as a location for the supreme customer.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Multi Unit Manager Resume
Objective : As a Multi-Unit Manager, responsible for Developing store leadership at all levels of store operations through store visits, one-on-ones, and development plans. Have a clear understanding of how to move capability and performance and a sense of urgency to do so.
Skills : Retail Management, Customer Service, Recruiting, Training & Development, Sales, PL Management, Loss Prevention, Human Resources.
Description :
Directed operations, human resources, and general management.
Sourced, trained, and evaluated employees ensuring compliance to company and legal requirements.
Oversaw shrink and damage control initiatives, as well as daily activity streamlining, process improvement efforts, and efficiency improvements.
Innovated reliable reports to aid in key business decisions.
Enforced regulatory compliance, merchandising management, and inventory control efforts.
Garnered Best Profit Improvement by a $500K year-over-year increase, enhancing ranking from bottom 5 in the western US.
Achieved award for Most Improved Turnover by cutting turnover from 68% to 37% within 12 months.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Multi Unit Manager Resume
Objective : Multi-Unit Manager with 3 years of experience in Assisting with renovation projects at area-wide locations as well as managed the development of an additional location.
Skills : Property Management, District Management, Management.
Description :
Monitored and directed three restaurants a management staff of 15, and a staff of 90 - 100 people.
Maximized store goals versus the budget (2.5 Million Annually).
Interviewed and suggest general manager hires, and provide proper training of managerial staff.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Oversaw day-to-day operational activities of six retail stores.
Experience
2-5 Years
Level
Junior
Education
GED
Multi Unit Manager Resume
Objective : Highly skilled, industry leading, results driven Multi Unit Manager with a proven ability to grow a successful business model from the ground up through my leadership. Adept at establishing operations, improving workflow process and hiring, as well as managing personnel. I inspire and develop effective management teams that lead by example to create a culture of accountability that provides the ultimate dining experience.
Skills : Microsoft Office, Team Leadership, Management, Training Development, Inventory Management.
Description :
Trained, motivated, coached, mentored, and supported 21 direct reports and their restaurant teams.
Responsible for conducting business reviews with cafe management that included analysis of profit and loss, staffing and training plans, guest service performance, and food and safety quality compliance.
Developed the store management team within the district to provide legendary customer service by observing interactions and using 2-4 minute feedback and 1-minute praise to improve employee behaviors.
Analyzed guest loyalty program scores to identify key drivers and develop action plans resulting in a 90-day increase of 10+ basis points at each cafe.
Started a top tier talent development class for multiple markets in Connecticut to empower and retain tomorrow's leaders.
Optimized profits by controlling food, beverage, and labor costs on a daily basis.
Initiated negotiations regarding vendor contracts and kept updated records of contracts.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Multi Unit Manager Resume
Headline : Seeking a Multi-Unit Manager, responsible for Serving as a working lead Supervisor coordinating activities of workers or service employees engaged in food operations or services at smaller less complex facilities of commercial, school, campus, or other establishments.
Skills : Positive Attitude, Microsoft, Communication Skills.
Description :
Assisted in ensuring a safe working environment throughout the facility for all employees.
Assisted in monitoring employee productivity and provides suggestions for increased service or productivity.
Assisted in the supervision of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities.
Worked with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
Ensured proper cash handling procedures by all staff are adhered to according to the Sodexo policy.
Contributed to team effort by accomplishing related results as needed, by boosting team member's morale.
Helped to develop, new hire orientation programs and rewards programs, monitors training processes to ensure quality training of employees.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Multi Unit Manager Resume
Objective : As a Multi-Unit Manager, responsible for Maximizing profits by controlling expenses within established budget guidelines Identifies, evaluating, and responding appropriately to labor efficiency problems.
Skills : Communication, Training, MS Office.
Description :
Measured by successful operations, sales, and profitability -Successful in achieving significant results by setting clear goals and developing committed store teams -Overall Key Metrics- stores ranked in top 3 in the district, consistently each of the last 3 years -Implemented innovative sales concepts (out of the box).
Reduced critical costs with a focus on the controllable areas of shrink (internal & external), labor, Operational retail/rental credits, utilities, maintenance, and supplies.
Trained and mentored three Store Manager Candidates.
Supported District and Regional aspects while higher-supervised positions were Away on vacation or other work-related projects.
Received award for Most Improved Shrink by cutting from .42% to .26%, saving $80K in one year - Monitor the quality of delivery by business partners, providing coaching and support to ensure the achievement of KPI's.
Innovated curriculum to develop highly skilled Assistant Managers; used as the basis for the current companywide curriculum.
Managed daily operations, training programs, and retail department financial reporting as well as cash reconciliation.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Multi Unit Manager Resume
Objective : Accomplished professional with extensive experience in managing integrated logistics support programs that exceed productivity goals. Astute in recognizing operational requirements creating action/implementation plans and effectively coordinating with cross- functional teams to achieve objective Demonstrated ability to implement effective process controls and quality improvement initiatives.
Skills : Microsoft Office, Various Restaurant POS Systems, Communication.
Description :
Hired to run multiple units on a 2,100 passenger cruise ship.
Managed 220 different employees.
Supervised five different restaurants, controlled all restaurant department inventories, implemented and maintained all departmental SOPs, assigned to oversee customer satisfaction functionality, created and implemented new programs to increase customer attendance to specialty restaurants, and direct all employees to adhere to strict sanitation guidelines and procedures.
Controlled, inventoried, and distributed restaurant inventory of over $1,000,000 value.
Increased revenue and customer satisfaction scores in all units under direct supervision.
Managed 3 restaurant outlets simultaneously.
Managed premier specialty restaurant the Royal Palm Bistro.
Experience
2-5 Years
Level
Executive
Education
Bachelor Degree
Multi Unit Manager Resume
Objective : Seeking a Multi-Unit Manager, responsible for Utilizing strong business acumen, have repeatedly proven adept in all areas of management.
Raised overall results in two locations as a Store Manager.
Recognized by VP of Corporate Stores for continually receiving a perfect score on LP Audits.
Implemented LEAN thinking initiatives for cash control, production control, and labor management practices.
Achieved guest satisfaction by exceeding customers' needs in all measured areas.
Responsible for One hundred thirty Employees.
Organized and compiled presentations to all Plant Managers' quality assurance.
Opened new Cafeterias from ground-up design and Build.
Experience
2-5 Years
Level
Executive
Education
Bachelor Degree
Multi Unit Manager Resume
Headline : To obtain a Multi-Unit Manager, Responsible for all aspects of operations as well as marketing and being part of the regional recruiting team where we sourced high quality.
Skills : Interpersonal Skills, Communication Skills, Problem Solving Skills.
Description :
Managed 3 new franchises by overseeing the day to day functions of Sales and operations.
Hired and trained all sales staff for new store locations.
Identified inefficiencies and made recommendations for process improvements.
Managed daily operations of seven parking garages.
Opened new locations, hiring, training, staff supervision, monthly staff spot audits, invoicing, and maintaining monthly accounts, accounts payable.
Responsible for sales, profit, inventory, finances, and quality control of locations and staffing a team of 7 managers and 130 hourly employees.
Trained and held employees accountable for delivering legendary customer service while achieving profitable results.
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