Network Support Specialist Resume Samples

The Network Support Specialist helps the IT department in testing and evaluating prevailing networks, maintaining networks and troubleshooting LAN and WAN networks of the company. The job description and responsibilities included on the Network Support Specialist Resume include – analyzing and configuring local area network and wide area network, configuring LAN and WAN routers, installing all network and system software, troubleshooting and identifying network issues, and suggesting solutions to enhance performance and mitigate disasters.

The job skills and qualifications that are needed for this profession are – plenty of work experience in remote access, computer server and network; a good amount of knowledge and experience in network software, and a wide knowledge of networking equipment and infrastructure devices. Formal education should consist of a bachelor’s degree in the field of computer science, information technology or electronics and telecommunication.

Network Support Specialist Resume example

Network Support Specialist Resume

Summary : Bilingual Network Support possessing exceptional troubleshooting skills for networking issues, end user problems and network security.

Skills : Bilingual English/ Spanish, Full Command on Cisco IOS.

Description :

    1. Managed, configured and installed routers, core and edge switches, firewall, wireless controllers, servers, and VoIP system.
    2. Managed WAPs migration from Cisco to Aerohive Networks Technology.
    3. Managed VoIP system migration in different district locations Managed migration from one location to another.
    4. Managed temporary employees and provided support to 14,000+ users.
    5. Responded to all client requests for technical support by phone and email.
    6. Provided on-site, remotely, and/or phone support of LAN connectivity for all 21 locations.
    7. Worked with outside vendors and teams to develop voice and data wiring infrastructure.
    8. Developed visual guidelines for users ensuring correct usage of system.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master Of Science


Sr. Network Support Specialist Resume

Summary : Dedicated Network Engineer with the capability to overcome any network related issues in a timely and professional manner. Hard-working and efficient in troubleshooting, communication, and diagnostic abilities.

Skills : Windows Server 2003, 2008, R2, 2012, R2, Exchange Server,.

Description :

    1. Supported Cisco base multi branch network.
    2. Monitored firewalls and Cisco layer 3 and layer 2 switches.
    3. Upgraded switches, routers and firewalls IOS images.
    4. Researched and proposed network optimization projects.
    5. Completed CCNA Routing and Switching certification.
    6. Proposed and implemented new L2L site VPN within branches and data center.
    7. Successfully planned the conversion of 10 cc:Mail post offices to Microsoft Exchange.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Computer Technology


Jr. Network Support Specialist Resume

Summary : Performs preventative maintenance and other general tasks to aid in the ongoing support of the IT environment. Performs routine equipment and software upgrades.

Skills : Help Desk Support, Active Directory administration, Computer hardware installation.

Description :

    1. Installed personal computer hardware, software, and peripheral devices and integrated them within the City network.
    2. Maintained and modified inventory of hardware, software, and users.
    3. Modified, added, deleted of users and implemented their rights and privileges on the City network.
    4. Assisted with security administration for the City network.
    5. Ensured disk space and loading files for implementing systems into production.
    6. Used Norton's ghosting utility to rebuild personal computers back to City standards.
    7. Setup and provided user support through Remote Desktop and Cisco V.P.N.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Information Technology

Network Support Specialist III Resume

Summary : Seeking a position in the telecommunications field with responsibilities and tasks commensurate with experience and education.

Skills : Cisco Certified Network Associate.

Description :

    1. Maintained and administered network infrastructure using Cisco routers, switches and Cisco wireless access points and Cisco ASA.
    2. Updated service URL, refresh DHCP and override IP address and migration.
    3. Investigated, diagnosed and resolved all network problems.
    4. Opened a Trouble Ticket for any faults reported and follow up to escalation.
    5. Accurated & timely creation, updated and completion of all Trouble Tickets.
    6. Checked all Trouble Tickets to ensure accuracy and completeness Monitoring and troubleshooting of major carrier network faults and customer faults.
    7. Monitored & Managed the ACD & ASR of all the customer and carrier networks.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Communications Management

Network Support Specialist II Resume

Summary : Perform basic technical assignments in the recommendation, design, installation and support of new and existing desktop, hand-held and mobile computing equipment and software.

Skills : Technical Support, Networks.

Description :

    1. Administered and Maintained the McAfee ePolicy Orchestrator server for virus detection and removal enterprise wide.
    2. Administered and Maintained Cisco Switches, Routers, Wireless Access Point equipment.
    3. Administered and Maintained Dell Servers and MD PowerVault Storage arrays.
    4. Administered vSphere and ESXi for Desktop VDI implementation.
    5. Documented Network topology for efficiency and risk assessment.
    6. Installed Security Cameras and Wireless access points.
    7. Developed Policies and Procedure for Network Printer Settings, Computer Bios Settings, and Password Authentication.
    8. Supported End Users' interactions with Technology Services.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelors Of Business

Network Support Specialist I Resume

Summary : Creative, energetic, team player with strong counseling, organization, time management, and interpersonal skills Able to develop productive relationships with colleagues, customers, and staff at all levels.

Skills : Active Directory, LAN, Wan, Routers, Switches, Vendor Management.

Description :

    1. Provided company-wide computer Help desk support to 90 to 100 users.
    2. Install, configure, and maintain inventory on, windows 7, windows 8, and windows file server systems.
    3. Provided company owned mobile phone support.
    4. Served as administrator of warranty and recycling of all IT equipment.
    5. Managed and troubleshoots the local area and wide area network for all branches/departments.
    6. Trained users on Microsoft operating system and all additional Microsoft software.
    7. Configured security settings or access permissions for groups or individuals.
    8. Documented network support activities using Spiceworks ticketing system.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration

Network Support Specialist/Analyst Resume

Summary : Network Support Specialist provides technical assistance to computer system users, resolving computer problems, and assisting with issues of computer hardware and software.

Skills : Microsoft Office Suite.

Description :

    1. Troubleshoot and repair computer hardware and software problems.
    2. Installed Windows XP Professional and Microsoft Office Suite 2003.
    3. Installed of new Hardware on workstation systems and consumables in network printers.
    4. Documentated of computer repairs updates and upgrades.
    5. Maintained and updated computer systems and software inventory.
    6. Assisted in network troubleshooting, phone support and trouble ticket resolution.
    7. Maintained national network of more than 5 servers and over 100 workstations.
    8. Maintained computer operating systems including Win98-2000/Mac OS9 & X.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
AAS

Lead Network Support Specialist Resume

Objective : To obtain a full-time position in the field of information technology where skills in Cybersecurity and Networking can be utilized to reach an organization's goals.

Skills : Microsoft Office Applications, hardware break/fix, peripherals, Windows xp/7, Server 2003/2010, excellent soft skills.

Description :

    1. Installed network cable runs, security cameras, & camera server for mid-rise apartment building.
    2. Monitored security cameras, configured building access security system.
    3. Monitored technical support ticketing system, did troubleshooting, and resolved end user technical issues.
    4. Provided network support for approximately 40 PCs, including Windows XP and Windows 7 machines.
    5. Configured, installed, and deployed new and refurbished PCs.
    6. Monitored, maintained, and backed up approximately a dozen servers (Windows 2003 Server and Server 2000).
    7. Maintained and configured IP phone system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBA

Network Support Specialist/Coordinator Resume

Summary : An ambitious, self motivated individual who has the necessary IT skills, personal attributes and managerial experience needed for a successful career at the highest stage. Possessing valuable customer facing skills and an agile technical mind that is able to come up with innovative technology & managerial solutions to apparently intractable problems.

Skills : Microsoft Office Suite, Networking, Windows.

Description :

    1. Maintained 100% uptime on company networks through careful preventative maintenance.
    2. Resolved 10 network technical support inquiries per 2 hours.
    3. Installed software/operating systems on ten company computers.
    4. Participated in LAN network planning activities.
    5. Created a survey to collect number of users in each department.
    6. Configured and defined parameters for installation or testing of LAN, Hubs, switches and related equipment.
    7. Installed and configured wireless equipment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master Of Science

Network Support Specialist Resume

Summary : Seeking a Network Technician position where technical training and experience, problem solving abilities, and communication skills will be utilized to increase overall company efficiency.

Skills : IT Analyst, IT Specialist.

Description :

    1. Duties included providing daily IT support to clients and customers with excellent customer service skill.
    2. Installed and supported Windows XP/2003 in virtual environment.
    3. Configured, managed, and maintained hardware.
    4. Managed a network with local and group policies.
    5. Planned and designed a network environment.
    6. Monitored server performance, and troubleshooting disaster recovery.
    7. Interviewed users for non baseline software prioritize the deployment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates In Business