Network Support Specialist Resume
Summary : Bilingual Network Support possessing exceptional troubleshooting skills for networking issues, end user problems and network security.
Skills : Bilingual English/ Spanish, Full Command on Cisco IOS.
Description :
- Managed, configured and installed routers, core and edge switches, firewall, wireless controllers, servers, and VoIP system.
- Managed WAPs migration from Cisco to Aerohive Networks Technology.
- Managed VoIP system migration in different district locations Managed migration from one location to another.
- Managed temporary employees and provided support to 14,000+ users.
- Responded to all client requests for technical support by phone and email.
- Provided on-site, remotely, and/or phone support of LAN connectivity for all 21 locations.
- Worked with outside vendors and teams to develop voice and data wiring infrastructure.
- Developed visual guidelines for users ensuring correct usage of system.
Experience
7-10 Years
Level
Management
Education
Master Of Science
Sr. Network Support Specialist Resume
Summary : Dedicated Network Engineer with the capability to overcome any network related issues in a timely and professional manner. Hard-working and efficient in troubleshooting, communication, and diagnostic abilities.
Skills : Windows Server 2003, 2008, R2, 2012, R2, Exchange Server,.
Description :
- Supported Cisco base multi branch network.
- Monitored firewalls and Cisco layer 3 and layer 2 switches.
- Upgraded switches, routers and firewalls IOS images.
- Researched and proposed network optimization projects.
- Completed CCNA Routing and Switching certification.
- Proposed and implemented new L2L site VPN within branches and data center.
- Successfully planned the conversion of 10 cc:Mail post offices to Microsoft Exchange.
Experience
7-10 Years
Level
Management
Education
Computer Technology
Jr. Network Support Specialist Resume
Summary : Performs preventative maintenance and other general tasks to aid in the ongoing support of the IT environment. Performs routine equipment and software upgrades.
Skills : Help Desk Support, Active Directory administration, Computer hardware installation.
Description :
- Installed personal computer hardware, software, and peripheral devices and integrated them within the City network.
- Maintained and modified inventory of hardware, software, and users.
- Modified, added, deleted of users and implemented their rights and privileges on the City network.
- Assisted with security administration for the City network.
- Ensured disk space and loading files for implementing systems into production.
- Used Norton's ghosting utility to rebuild personal computers back to City standards.
- Setup and provided user support through Remote Desktop and Cisco V.P.N.
Experience
7-10 Years
Level
Management
Education
Information Technology
Network Support Specialist III Resume
Summary : Seeking a position in the telecommunications field with responsibilities and tasks commensurate with experience and education.
Skills : Cisco Certified Network Associate.
Description :
- Maintained and administered network infrastructure using Cisco routers, switches and Cisco wireless access points and Cisco ASA.
- Updated service URL, refresh DHCP and override IP address and migration.
- Investigated, diagnosed and resolved all network problems.
- Opened a Trouble Ticket for any faults reported and follow up to escalation.
- Accurated & timely creation, updated and completion of all Trouble Tickets.
- Checked all Trouble Tickets to ensure accuracy and completeness Monitoring and troubleshooting of major carrier network faults and customer faults.
- Monitored & Managed the ACD & ASR of all the customer and carrier networks.
Experience
7-10 Years
Level
Management
Education
Communications Management
Network Support Specialist II Resume
Summary : Perform basic technical assignments in the recommendation, design, installation and support of new and existing desktop, hand-held and mobile computing equipment and software.
Skills : Technical Support, Networks.
Description :
- Administered and Maintained the McAfee ePolicy Orchestrator server for virus detection and removal enterprise wide.
- Administered and Maintained Cisco Switches, Routers, Wireless Access Point equipment.
- Administered and Maintained Dell Servers and MD PowerVault Storage arrays.
- Administered vSphere and ESXi for Desktop VDI implementation.
- Documented Network topology for efficiency and risk assessment.
- Installed Security Cameras and Wireless access points.
- Developed Policies and Procedure for Network Printer Settings, Computer Bios Settings, and Password Authentication.
- Supported End Users' interactions with Technology Services.
Experience
10+ Years
Level
Senior
Education
Bachelors Of Business
Network Support Specialist I Resume
Summary : Creative, energetic, team player with strong counseling, organization, time management, and interpersonal skills Able to develop productive relationships with colleagues, customers, and staff at all levels.
Skills : Active Directory, LAN, Wan, Routers, Switches, Vendor Management.
Description :
- Provided company-wide computer Help desk support to 90 to 100 users.
- Install, configure, and maintain inventory on, windows 7, windows 8, and windows file server systems.
- Provided company owned mobile phone support.
- Served as administrator of warranty and recycling of all IT equipment.
- Managed and troubleshoots the local area and wide area network for all branches/departments.
- Trained users on Microsoft operating system and all additional Microsoft software.
- Configured security settings or access permissions for groups or individuals.
- Documented network support activities using Spiceworks ticketing system.
Experience
7-10 Years
Level
Management
Education
Business Administration
Network Support Specialist/Analyst Resume
Summary : Network Support Specialist provides technical assistance to computer system users, resolving computer problems, and assisting with issues of computer hardware and software.
Skills : Microsoft Office Suite.
Description :
- Troubleshoot and repair computer hardware and software problems.
- Installed Windows XP Professional and Microsoft Office Suite 2003.
- Installed of new Hardware on workstation systems and consumables in network printers.
- Documentated of computer repairs updates and upgrades.
- Maintained and updated computer systems and software inventory.
- Assisted in network troubleshooting, phone support and trouble ticket resolution.
- Maintained national network of more than 5 servers and over 100 workstations.
- Maintained computer operating systems including Win98-2000/Mac OS9 & X.
Experience
7-10 Years
Level
Management
Education
AAS
Lead Network Support Specialist Resume
Objective : To obtain a full-time position in the field of information technology where skills in Cybersecurity and Networking can be utilized to reach an organization's goals.
Skills : Microsoft Office Applications, hardware break/fix, peripherals, Windows xp/7, Server 2003/2010, excellent soft skills.
Description :
- Installed network cable runs, security cameras, & camera server for mid-rise apartment building.
- Monitored security cameras, configured building access security system.
- Monitored technical support ticketing system, did troubleshooting, and resolved end user technical issues.
- Provided network support for approximately 40 PCs, including Windows XP and Windows 7 machines.
- Configured, installed, and deployed new and refurbished PCs.
- Monitored, maintained, and backed up approximately a dozen servers (Windows 2003 Server and Server 2000).
- Maintained and configured IP phone system.
Experience
2-5 Years
Level
Junior
Education
BBA
Network Support Specialist/Coordinator Resume
Summary : An ambitious, self motivated individual who has the necessary IT skills, personal attributes and managerial experience needed for a successful career at the highest stage. Possessing valuable customer facing skills and an agile technical mind that is able to come up with innovative technology & managerial solutions to apparently intractable problems.
Skills : Microsoft Office Suite, Networking, Windows.
Description :
- Maintained 100% uptime on company networks through careful preventative maintenance.
- Resolved 10 network technical support inquiries per 2 hours.
- Installed software/operating systems on ten company computers.
- Participated in LAN network planning activities.
- Created a survey to collect number of users in each department.
- Configured and defined parameters for installation or testing of LAN, Hubs, switches and related equipment.
- Installed and configured wireless equipment.
Experience
7-10 Years
Level
Management
Education
Master Of Science
Network Support Specialist Resume
Summary : Seeking a Network Technician position where technical training and experience, problem solving abilities, and communication skills will be utilized to increase overall company efficiency.
Skills : IT Analyst, IT Specialist.
Description :
- Duties included providing daily IT support to clients and customers with excellent customer service skill.
- Installed and supported Windows XP/2003 in virtual environment.
- Configured, managed, and maintained hardware.
- Managed a network with local and group policies.
- Planned and designed a network environment.
- Monitored server performance, and troubleshooting disaster recovery.
- Interviewed users for non baseline software prioritize the deployment.
Experience
7-10 Years
Level
Management
Education
Associates In Business
