A Night Desk Clerk is responsible for a wide range of front desk activities during the nighttime. While the type of the working field determines the actual job duties, the following are certain core tasks mentioned on the Night Desk Clerk Resume – handling all phone calls, and answering them in a polite and pleasant tone, greeting incoming guests and providing them information, updating records manually, handling all inquiries, noting appointments, and cancellation; making reservations as per the given instruction, keeping records of all business transactions, supervising other staff, and completing all other tasks as needed.
Those applying for this job, needn’t possess a degree necessarily, however, the following skills are crucial to get the job done – diplomatic and highly professional, accommodating and excellent customer service; good problem-solving skills, the ability to multi-task, basic math skills, the ability to work under pressure; and an optimistic attitude. Employers seek applicants having a high school diploma or GED.
Summary : Night Desk Clerk with 10 years of experience in Attending staff meetings and training programs. Helping train adult and teen volunteers to shelve books. Must be able to reading/comprehending library policies and documentation. Must be able to preparing and proofreading correspondence, minutes, forms, etc. Performing a variety of overnight guest service duties while assisting and monitoring the operation of a lodging activity within Inns of the Corps.
Skills : Microsoft Office Suite, Staff Planner.
Description :
Assisted guests with properly by assisting in assigning room locations, rate room selling strategies, and guaranteed or requested room types.
Demonstrated daily knowledge of groups or functions in-house and local current events.
Accurately handled future and same day reservations or take walk-in guests.
Checked-in and check-out guests in a knowledgeable, efficient, and professional manner.
Assisted guests with safe deposit box use at Front Desk.
Posted, corrected, or adjusted charges to guest account as necessary.
Be know ledged of hotel credit, cash in advance, and check cashing procedures.
Experience
10+ Years
Level
Senior
Education
BS
Night Desk Clerk Resume
Summary : To obtain the skills set necessary to further my knowledge and understanding of the open position. Assisting with processing periodicals, tax forms, or other assigned library materials. Searching for lost, missing, and overdue items. Deleting withdrawn materials from database. Providing assistance with opening and closing duties including locking up the library at night.
Skills : Customer Service, Computer , Ms Word, Ms Excel, Ms Publisher, Data Entry, Photography, Phone Etiquette, Cashiering.
Description :
Checked guests in and out, Cleaned lobby and prepared for next day and continental breakfast.
Kept motel and lobby quiet for guests and managed difficult situations with no advisement from mgmt.
Performed night audit.
Finished laundry/cleaning rooms as needed.
Provided information to guests inquiring of directions to eateries, shopping, etc.
Took pool samples and cleaned pool,.
Checked guests in and out, Cleaned lobby and prepared for next day and continental breakfast.
Experience
7-10 Years
Level
Management
Education
GED
Night Desk Clerk Resume
Summary : Night Desk Clerk is Helping explain and promote library programs. Gathering and organizing program supplies. Setting up tables, chairs, and/or refreshments for library programs. Assisting with puppet shows, story times, or other special events. Distributing reading program certificates and prizes. Helping prepare and distribute publicity materials; photocopying and scans documents.
Welcomed and greeted patients and visitors to the unit.
Assisted visitors find patient rooms, staff members and other resources.
Demonstrated professional communication skills when speaking with patients, visitors, nursing staff, physicians, volunteers and personnel from other departments.
Answered the phone promptly using proper telephone etiquette.
Identified self and unit.
Referred phone calls to appropriate person and is reliable with messages.
Facilitated transport of patients at discharge.
Experience
7-10 Years
Level
Management
Education
GED
Night Desk Clerk Resume
Summary : Night Desk Clerk is Sorting and shelving library materials in accordance with Dewey Decimal and alphabetic systems; auditing shelves for accuracy. Dusting and maintaining shelves; shifting materials as assigned; does shelf reading. Maintaining the library reading room; straightens tables and chairs; removes stray paper; putting away materials customers have finished using's,
Skills : Planning, Library Assistant.
Description :
Facilitated calls to physician on behalf of nurses, avoiding duplication.
Answered call bells in a timely manner and communicates needs to responsible staff, or handles themselves if a simple request.
Followed-up to ensure that call bells have been addressed.
Sets up followed-up appointments for high-risk patients after discharge.
Checked e-mails regularly and posts items at the request of nursing leadership.
Communicated patient and unit information to the RN and interdisciplinary care team in a timely manner.
Sought help and/or clarification from the RN/Nurse Manager or Clinical Director when needed.
Experience
7-10 Years
Level
Management
Education
MS
Night Desk Clerk Resume
Headline : Night Desk Clerk is Registering patrons for library cards. Updating, and maintaining patron records. Collects, processing, and recording library fees and fines; providing receipts and change to patrons. Checking materials in and out; activating/deactivating security tags, places holds; processing renewals. Emptying book drops; inspecting materials for damage; processing and routing items to appropriate locations. Responding to book theft detection security alarms; taking appropriate action.
Skills : Item Assistant, Security Assistant.
Description :
Informed the RN when experiencing difficulty completing an assignment.
Received report and clarifies information as needed.
Accepted assignments and performs as a team member.
Reinforced information to patients and family when appropriate.
Placed correct labels on all paper chart forms (front and back).
Ensured all chart forms are properly labeled;.
Added blank forms to charts as needed.
Experience
5-7 Years
Level
Executive
Education
BA
Night Desk Clerk Resume
Objective : Night Desk Clerk is Booking meeting room reservations. Using online catalog and knowledge of stacks to help locate library materials for customers. Referring more complex questions to other library personnel as necessary. Assisting patrons in utilizing library equipment including computers, printers, photocopiers, PC reservation system, and the online catalog.
Skills : Library Material, Printer.
Description :
Kept charts neat and pages secure (reinforced).
Maintained charts in accordance with relevant policy & procedure for sequence.
Neatly filed any remaining paper chart forms into their appropriate location; Thins charts as needed per policy & procedure.
Prepared charts for admission, transfer and discharge.
Printed Discharge documents upon request and puts chart copy in chart.
Prepared education packets at request of nurses to use in their patient teaching.
Facilitated record requests from or to entity or other facilities as needed.
Experience
2-5 Years
Level
Executive
Education
MS
Night Desk Clerk Resume
Objective : Night Desk Clerk is assisting care team in the collection of necessary data or reports. Precepting and mentoring new staff in a professional, positive manner. Answering and directing incoming calls to appropriate staff. Responding to patron inquiries and complaints; explaining the Library's policies, procedures, programs, and fees to customers.
Skills : Library Policy Assistant, Data Planner.
Description :
Assisted with metrics and reporting requirements that may arise, for example recording quality improvement information onto logs or printing workflow reports.
Provided accurate and timely processing of Orders.
Monitored frequently for new alerts and other new items on electronic work.
Facilitated the patient schedule.
Coordinated when there are multiple tests ordered and keeps track of patient location.
Monitored specialty bed ordering and discontinuation when patient no longer needs.
Managed pending admissions, discharges and transfers, conferring with RN or charge nurses on bed assignment.
Experience
2-5 Years
Level
Executive
Education
GED
Night Desk Clerk Resume
Objective : Night Desk Clerk is Filing forms and reports according to standards. Maintaining an organized patient care environment. Operating, problem solves, and takes corrective measures for clerical equipment. Assisting with transporting non-controlled medications to and from Pharmacy and within the unit as needed. Assisting with transporting blood products to and from Blood Bank as needed.
Skills : Planning, Desk Clerk.
Description :
Printed or copied records for patient transfer to another institution when case management is not available.
Used the Soarian Financial Application to enter Admissions, Transfers, Discharges, Service Updates, status updates (outpatient to observation status for example), Patient Location management, and other ADT functions as needed and in a timely manner; Maintains census logs.
Ensured the Consent for Hospital Care is obtained and entered properly (scanned) into the patient chart; Ensured all patients are signed up in MyPennMedicine; Management of Unit Environment
Ordered, picked up, and restocked supplies and equipment from Store Room, Central Supply or outside vendor as requested.
Returned equipment to appropriate department as needed.
Planed, organized and executed routine maintenance and storage of office supplies, including printers.
Maintained supply of needed forms, patient handbook, downtime forms.
Experience
2-5 Years
Level
Executive
Education
MS
Night Desk Clerk Resume
Objective : Night Desk Clerk with 2 years of experience in Participating in obtaining and communicating electronic information as pertinent to the nursing unit. Communicating with food services to ensure appropriate patient diets. Collaborating with other health care teams in order to facilitate multi-disciplinary patient care. Obtaining and ordering supplies.
Skills : Patient Care, Supply Assistant.
Description :
Assisted others in keeping the nurse/work station organized and maintaining common spaces.
Contacted the Help Desk on behalf of staff and initiates tickets.
Maintained equipment in working order.
Used equipment appropriately, follows Department policies for equipment and supply use, cleaning and maintenance.
Served as a preceptor and mentor for new staff.
Attended staff meetings on a regular basis.
Attended assigned committee meetings and contributes to the committees.
Experience
2-5 Years
Level
Executive
Education
GED
Night Desk Clerk Resume
Objective : To obtain a Night Desk Clerk is Transcribing and processing orders according to unit standards. Releasing and confirming ordered tests to appropriate departments. Coordinating transportation of patients to multiple tests. Communicating patient related information promptly to the appropriate care team member.
Performed job duties in accordance with these standards.
Performed assigned duties to maintain unit in a state of survey readiness and maintain quality initiatives. For example, maintain patient privacy and confidentiality adhering to HIPPA, nurse station area cleanliness, etc.
Adhered to unit programs to support patient care such as maintaining a quiet environment, customer service, etc.
Participated in required patient safety education programs and other activities designed to improve departmental and organizational safety.
Assured appropriate bed assignment.
Ensured timely notification of tele tracking upon discharge.
Performed clerical duties for admissions, transfers, discharges, and deaths according to standards.
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