Operations Support Coordinator Resume Samples

An Operations Support Coordinator is hired to assume responsibility for coordinating support tasks pertaining to the operations of the company. The job description entails overseeing tasks from scratch through its completion. The most common duties are listed on the Operations Support Coordinator Resume as follows – answering incoming calls, referring calls to appropriate person, taking messages; participating in the planning development and implementation of operational activities; responding to customer questions, resolving complaints, escalating issues as needed; identifying ways to streamline operational procedures within the department, and ensuring timely completion of work tasks.

To work at this capacity, the following skills are expected from the job applicants – the ability to resolve problematic situations efficiently; excellent communication skills, organizational skills, the ability to multitask, experience in office management, and good knowledge of the industry’s operational procedures. A degree is commonplace among most of the coordinators.

Operations Support Coordinator Resume example

Operations Support Coordinator Resume

Summary : Detail oriented, organized and highly motivated professional with excellent interpersonal skills driven to provide excellence in the administrative field with a proven efficient work ethic and the ability to work within a team.

Skills : Management, Correspondence Management Data Entry.

Description :

    1. Managed and coordinated academic processing procedures for prospective and/or current students and university visitors.
    2. Coordinated and disseminated incoming telecommunication information to appropriate university officials using software tracking tool.
    3. Supervised university examinations using designated software applications.
    4. Prepared responses to correspondence containing routine inquiries.
    5. Drafted and finalized correspondence to current and prospective students regarding university processes, as well as responding to outside vendors requesting information regarding facility rentals.
    6. Managed and coordinated updates on student records, registrations, and requests for transcript for university advisors and faculty.
    7. Managed distribution and collections of student accounts through appropriate payment systems.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate's In Information Systems


Sr. Operations Support Coordinator Resume

Objective : Extensive experience in operations management. Passionate about quality and customer satisfaction. Record of improving efficiency, productivity, and profitability through process improvement. Outstanding interpersonal, motivational, and presentation skills. Analytical, articulate and diligent. Motivated, personable business professional with experience. Highly capable of interpretation and implementing company policy. Thrive in goal oriented environments. Experience facilitating cross-departmental training.

Skills : Carpentry, Drywall Installation And Finishing, Painting, Interior And Exterior.

Description :

    1. Maintained financial and Banner records for learning opportunities.
    2. Accessed and prepared summaries of university learning opportunities.
    3. Managed full spectrum of accounts receivable collections, customer service for portfolio of for over 500 students, and provide broad scope of administrative and liaison functions.
    4. Assisted the new student recruitment and registration process.
    5. Monitored the continuing student and academic area.
    6. Implemented student records new scanning procedures: scan, index, verify and destroy.
    7. Facilitated the valued faculty with ordering textbooks and organizing the resource center.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's In Business Management


Jr. Operations Support Coordinator Resume

Summary : Motivated, dependable, personable business professional, who completed Bachelors of Science in Technical Management degree University. Pursuing a Masters in Information Systems Management at Graduate School of Management. Diplomatic and tactful with professionals and non-professionals at all levels.

Skills : Microsoft Outlook, Microsoft Word, Computer, Communication, Cash Handling, Call Center.

Description :

    1. Greeted and directed prospective and/or current students and visitors.
    2. Answered incoming calls, provide information to each caller, refer calls to appropriate person and take messages.
    3. Responded to student questions and/or requests; field student complaints and resolves, if able; and/or escalate concerns as necessary.
    4. Performed routine and recurring student, faculty, and operational services required in the operations.
    5. Responsible to train and serve as a lead person, to the part-time staff, including student workers.
    6. Supported new student recruitment and registration process.
    7. Supported the continuing student and academic area.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science

Asst. Operations Support Coordinator Resume

Objective : Business professional looking for a full-time position in healthcare administration for a bi-lingual candidate to gain further experience in the health care industry and develop new skills as an overall professional.

Skills : Collecting Blood Samples, Front Office/Receptionist, Customer Services, Bilingual-Spanish.

Description :

    1. Greeted and directed prospective and / or current students or visitors.
    2. Answered incoming calls, provide information to each caller, refer calls to appropriate person, and take messages.
    3. Responded to student questions and / or requests; field student complaints and resolve, if able; and / or escalate concerns, as necessary.
    4. Assisted new and continuing students with basic student finance questions and processes.
    5. Supported the Center Dean in the operations of the location.
    6. Responsible for the coordination and all administrative functions related to the entire installation process Acts as primary contact for Customers, Installers, Field Personnel, Vendors, Branch Support, and all other parties as required.
    7. Maintained customer service levels as defined by the business and use of multiple systems as required.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates Of Arts

Associate Operations Support Coordinator Resume

Objective : To obtain a position where can maximize multilayer of management skills, quality assurance, training experience, customer service. Teach and learn other new ways, working as a team accomplishing goals.

Skills : Microsoft Office, Photoshop, File Management.

Description :

    1. Communicated any deficiencies and resolving any issues identified with Sales and Installation Management as required and ensure customer satisfaction.
    2. Assisted Managers in day-to-day coordination and management of business operational activities.
    3. Monitored, controlled and managed business operations to meet customer expectations and company goals.
    4. Acted as a liaison between customer and management to ensure smooth operations delivery.
    5. Coordinated and manage project tasks to ensure project delivery within allotted budget and timelines.
    6. Ensured compliance with company standards and procedures.
    7. Built and maintained strong customer relationship through regular meetings and communications.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Operations Support Coordinator III Resume

Summary : A highly organized and detail-oriented Administrative Assistant with experience providing thorough and skillful administrative support to staff, management, and clients.

Skills : Microsoft Office, Training, Communication, Counseling, Counseling, Research, Writing, Writing.

Description :

    1. Evaluated current operational performance and provide strategic plan for improvements.
    2. Maintained customer service levels as defined by the business and use of multiple systems as required.
    3. Evaluated current operational performance and provide strategic plan for improvements.
    4. Provided direction and guidance to internal teams to achieve performance targets.
    5. Supervised Operations Support Specialists whose tasks were assigned by and QA'd by the Coordinator.
    6. Acted as project leader in numerous high level projects including the Y2K conversion/adaptation, branch servicing system upgrades, credit insurance refund projects, auditing of fraudulent accounts, and testing or training of new technology and processes prior to implementation.
    7. Developed more efficient and effective ways of processing, such as the Retail Installment Technological Advancement (RITA) Access database designed to house data on all acquired accounts to aid in the upload process to the mainframe and the quick resolution of account issues.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelors Of Business Administration

Operations Support Coordinator II Resume

Summary : A highly organized and detail-oriented Administrative Assistant with experience providing thorough and skillful administrative support to staff, management, and clients.

Skills : Microsoft Office, Training, Communication, Counseling, Research.

Description :

    1. Created extensive, yet user-friendly, training material via PowerPoint presentations and handouts for both group and one-on-one sessions.
    2. Developed an email etiquette program (Get it Write) using PowerPoint and published a manual which was used in training for the company.
    3. Acted as liaison between the branch network, consisting of 1,550 branch offices and the originating finance company to resolve account-servicing issues, distribute, and obtain data as needed including creation and distribution of ad-hoc reports.
    4. Developed SOP for new leasing accounts to incorporate the trucking industry Account manager to include communications, forecasting and strategic .
    5. Served at the front and worked with students to maintain their academics and finances.
    6. Aided in office work when needed.
    7. Utilized a tracking system CCS for data entry.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelors Of Business Administration

Operations Support Coordinator I Resume

Summary : Highly qualified Operations Support Coordinator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : Bilingual -English And Spanish, Coordinator.

Description :

    1. Designed the GUI, designed Excel upload interface, conducted all testing, worked with IT for implementation, created a RITA desk manual, and conducted department training on how to use RITA.
    2. Created extensive, yet user-friendly, training material via PowerPoint presentations and handouts for both group and one-on-one sessions.
    3. Developed an email etiquette program (Get it Write) using PowerPoint and published a manual which was used in training for the company.
    4. Coordinated student recruitment and registration process .
    5. Addressed student inquiries concerns and requests and escalate to appropriate staff.
    6. Scheduled and coordinated weekly and monthly meetings; recorded and distributed all meeting minutes Developed and maintained access databases for all .
    7. Processed emails pertaining to information regarding leases, worked with multiple departments to get lease documents ready to fund, payroll assistant,.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certified Commercial Drivers Instructor

Lead Operations Support Coordinator Resume

Objective : Seasoned human services professional, with strong leadership and relationship-building skills. With more than twenty years experience working with individuals diagnosed with developmental disabilities, knowledgeable at behavioral management, case management, and developing appropriate treatment plans.

Skills : GroupWise, Oracle, Microsoft Office, Researching, SAP, SOP Database, Office Manager-Auto Shop, Movex.

Description :

    1. Worked Directly with Student Success & Student Finance Consultants.
    2. Responsible for development, organization and maintenance of warehouse inventory Manage crew and installation process; management of construction .
    3. Generated medication profile electronically after receiving paper chart from clinicians Transcribed patient charts into electronic medical record .
    4. Verified court record accuracy for consumers.
    5. Provided excellent customer service to credit bureaus by returning inquiries in a timely manner, exceeding our customer's expectations in quality.
    6. Verified consumer disputes by calling courts to request information and working with contractors to retrieve information in person.
    7. Took on special projects from other departments -Assisted in covering our front desk reception which included a 50+ line switchboard -Records .
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

Operations Support Coordinator Resume

Objective : Motivated emerging IT professional with solid customer service and technical skills. Self-directed learner with outstanding written and verbal communication skills. Effective multi-tasker accustomed to working in fast-paced environments. Receives, accepts and applies feedback. Works well with colleagues in a team environment and capable of communicating with end users at every level of experience.

Skills : Microsoft Office, Customer Service, Detail Oriented, Team Player, Organizational , Administrative .

Description :

    1. Directed, coordinated, and evaluated the activities of personnel, including support staff, engaged in administering academic institutions, departments or alumni organizations.
    2. Met and greet new students, advisors, and parents.
    3. Participated in student recruitment, selection, and admission, making admissions recommendations when required to do so.
    4. Formulated strategic plans for the institution.
    5. Established operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
    6. Participated in faculty and college committee activities.
    7. Represented institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Project Management