Order Taker Resume Samples

The main duty of an Order Taker is to greet customers courteously and take food orders from them. The job description may vary from setting to setting, but the most crucial tasks are common and are included on the Order Taker Resume as follows – taking guest’s food and beverage orders, undertaking room services, processing payments for goods and services which may be cash or card payments, providing menu suggestions, answering telephone calls, managing the seating chart, ensuring guest satisfaction, and promoting menu items.

Those interested in this customer service field should depict on the resume the following skills and abilities – mathematical proficiencies to add, and subtract amounts and count cash; good command on Inventory software and Excel; and experience in hospitality. Formal education is not necessary; however, it will be advantageous to have at least a high school diploma or GED.

Order Taker Resume example

Order Taker Resume

Objective : Find employment with a company where skills and experience will be an asset to the business while furthering knowledge and abilities in the process.

Skills : Customer Service, Detail Oriented, Organizational , Organizational.

Description :

    1. Responsible for receiving food and beverage orders from the guest and relaying these orders to service attendants.
    2. Responsible for handling the cashiering duties.
    3. responsible for cleanliness of the front desk area, and telephone set in in room service.
    4. Established phone courtesy standards and actively sell food and beverages using up selling techniques.
    5. Advised the guest with approximate time frame for preparation, delivery and answer any other general guest questions.
    6. Maintained the pick up log and follow up with room service staff for tray pickups.
    7. Used Great team player, great inter personal skills and great customer service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate In Culinary Arts


Order Taker III Resume

Summary : New grad with 3 months experience in home health with severe disabled pediatric patient. Vent and teacher certified.

Skills : Inventory, Grill Cook, Receptionist, Filing, Packaging, Data Entry, Assembly Line, Retail Associate,Dispatcher, Shrimper & Customer Service.

Description :

    1. Interacted with customers to make sure their order came out correctly.
    2. Moved on to the next; this was continuously until the business got slow and there were barely any customers.
    3. Able to learn how to operate a shake machine.
    4. Communicated with other departments in order to optimize the use of personnel Worked Directly with dispatchers, schedulers and sales department to.
    5. Worked in drive thru taking orders, assisting customers, cashier, and prepped breakfast and lunch for the day.
    6. Completed all cleaning tasks before end of shift.
    7. Answered phones and assisted customers in placing orders Sold multiple items via phone to all customers placing orders Completed indoor projects.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
BS


Order Taker II Resume

Headline : Shift Manager Customer Service Representative Guest Service Cashier Food Preparation.

Skills : Merchandising & Stocking , Cash Handling , Excellent Customer Service, Proficient In Data Entry, Word, Excel, Power Point, Quick Books, Outlook.

Description :

  • Provided Costumer service skills , take orders from the guests and collect the money as well as provide a friendly environment as well as.
  • Took orders over the phone for customers making sure they were geting what they ordered and were satisfied.
  • Trained to learn the computer system used for taking orders over the phone.
  • Ordered taker biggest responsibility was to have excellent customer service skills.
  • Helped customers find the correct size, answered product questions, helped solve problems, confirmed all information, made appropriate business.
  • Provided service to customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
  • Continuously looked for areas of improvement and communicate trends in customer calls to leadership as appropriate.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma In All

Order Taker I Resume

Objective : To obtain an interesting position where can become a team player and contribute to the success of the company.

Skills : Basic Computer, Effective Listening Skills.

Description :

    1. Ensured that guest name, room number, time of guest order and delivery timings.
    2. Offered information on all menu items, beverage items and help guest with food and wine selection and answer any other general guest question.
    3. Monitored guest orders and ensure that all guest orders are delivered within the quoted time.
    4. Coordinated guest amenities and follow up with front desk and Housekeeping of any room changes, cancelations, do not disturb rooms.
    5. Replyed to guests and front desks emails.
    6. Restocked, cleaned, make espresso drinks and throw out trash at the end of every shift.
    7. Answered questions regarding food and service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS

Assistant Order Taker Resume

Headline : Seeking a special person for order taking/filling in our new market, The successful candidate will be flexible in availability. Full time and part-time positions are available. Our workers must be able to work weekends as needed. Please call 817-403-1119 to schedule an appointment. If no answer, please leave your name and phone number. Familiarity with Clover POS system is a plus!

Skills : Medical Terminology, Microsoft Office, Customer Service, Mathematics, Medical Coding, Warehouse, Cash Handling, Cash Register.

Description :

    1. Responsible for taking over the phone catering orders as well as in house orders.
    2. Worked the register as well as wait and buss tables.
    3. Learned a great dealing of patience while working at the restaurant.
    4. Worked with allot of different personalities.
    5. Dealted with allot of different types of people.
    6. Demonstrated tolerance, great attitude even when someone is being totally rude.
    7. Demonstrated self respect because when people did get rude with respected them and to the point where didn't get out of character.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
None In Alcohol And Drug Counseling

Associate Order Taker I Resume

Summary : To acquire a position with a company where opportunity for advancement are based on skills and contributions.

Skills : Microsoft Office, Cleaning, Customer Service, Communications, Communications, Written Communication.

Description :

    1. Responsible for all of his needs all hours of the day.
    2. Cleaned the lobby, did the dishes, cleaned the floors behind the counters.
    3. Examined freezers at different stores and determine the order and communicating with managers.
    4. Attended to guest during the entire dining experience while maintaining cleanliness and organization of restaurant.
    5. Made and received phone calls to and from clients to verify order information Opened customer accounts by recording account information and .
    6. Responsible for money, order taking, and greeting the customers.
    7. Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Art History

Associate Order Taker I Resume

Headline : To obtain a position of Administrative Assistant in a company that will utilize excellent skills in providing administrative support to other departments in a highly stimulating work environment.

Skills : Attention To Detail, The Ability To Multi Task, Patience,great Telephone ,people Person, Self Starter, Dedicated, Motivated.

Description :

    1. Received payment by cash, checked, credit cards, vouchers, or automatic debits, Issue receipts, refunds, credits, or change due to customers.
    2. Assisted customers by providing information and resolving their complaints.
    3. Established or identified prices of goods, services or admission.
    4. Greeted customers entering establishments.
    5. Answered customers' questions, and provide information on procedures or policies.
    6. Maintained clean and orderly checkout areas.
    7. Completed other general cleaning duties, such as mopping floors and emptying trash cans.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Associate Order Taker I Resume

Headline : Objective is to find a job while attending school, Responsible for fast, efficient, and accurate receiving and processing of calls and messages. The work is performed under the supervision of a Communications Lead Officer. The principal duties of this class are performed in a general office environment, frequently under stressful conditions.

Skills : Basic Medical Knowledge, Administer Oxygen, AED Trained.

Description :

    1. Greeted customers when they reach the ordering counter.
    2. Took down orders according to proper company notation.
    3. Assisted members of sandwich line as needed to ensure shortest possible wait time for customers.
    4. Cleaned counter area and restocked product as necessary, specifically during downtime.
    5. Maintained a positive and respectful attitude toward customers and other employees.
    6. Assisted walk-in customers by submitting their orders.
    7. Answered phone calls and online orders.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Sr. Order Taker Resume

Objective : Obtain a position that will best utilize knowledge and experience while allowing me to gain new insight and perspective in the industry field. Meeting and helping people with their concerns is a challenge.

Skills : Computer, Retail Sales, Cashier, Customer Service.

Description :

    1. Worked with multiple different people, and always did what the customer needed.
    2. Worked everywhere on the floor, may it be taking order through the drive-thru, or front counter, also cooked if needed and back the food in the bag.
    3. Learned to keep a smile on face no matter how hard the job may have been.
    4. Worked with other crew members, be patient, keep calm no matter the circumstance, and how to deal with a bad situation.
    5. Requested customers orders and depressed keys of multicounting machine.to.simultaneously record order and compute bill.
    6. Notified kitchen personnel of shortages and special orders.
    7. Pressed libs onto beverages and placed beverages on serving tray or in takeout containers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma In High School

Order Taker Resume

Objective : Objective is to find a job while I am attending school, High school diploma or GED equivalency; and, Some experience and/or training in emergency dispatch, communications, or related field is preferred, Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Skills : Customer Service, Problem Solving, Positive Leadership, Communication, Microsoft Word, Office, Excel, PowerPoint, And Outlook.

Description :

    1. Wrote up customer orders and processed payments.
    2. Kept dining room clean, stocked, and neatly arranged.
    3. Managed telephone requests and delivery orders.
    4. Alerted kitchen staff of large orders and special issues.
    5. Swept front sidewalk and wiped windows and doors in off-peak times.
    6. Emptied trash, picked up dropped waste, and filled dining room ice machine.
    7. Greeted people, took their order, took their money and gave them their change.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education