Medical facilities and healthcare industries hire a Patient Scheduling Coordinator to manage the crucial task of patient schedules for both surgical and nonsurgical procedures requiring sedation or general anesthesia. Other core accountabilities are mentioned on the Patient Scheduling Coordinator Resume as – scheduling patients into multiple modalities of radiology, undertaking responsibility for devising, implementing, analyzing, and managing a system for the scheduling of applicable appointments; implementing and improving the system for scheduling of surgeries, and appointments; and producing reports and implementing scheduling system changes.
Apart from formal education, hiring employers expect the following attributes – Excellent customer service skills; the ability to communicate well; knowledge of medical terminologies; strong organizational skills, the ability to multitask, and familiarity in utilizing relevant software. A degree is a common requirement.
Headline : To obtain a Patient Scheduling Coordinator position utilizing my interpersonal and communication skills, excellent customer service, experiences, problem solving skills to benefit the organization and always the customer. I have 12 years of customer service experience. I am an organized individual with a positive attitude and have developed the characteristics of being a dedicated team player which is imperative for an organization's cohesiveness.
Skills : Business decisions, Strong communication, Problem-solving.
Description :
Scheduled clinical appointments for new and returning patients with independent judgment and discretion to priority using the EPIC System.
Ensured coordination of patient care and flow of information by promptly screening calls, delivering clear and concise messages to the appropriate parties, appropriately documenting patient scheduling information, and effective communication with ambulatory clinical departments.
Utilized computer programs and followed established guidelines to schedule, update, and cancel appointments.
Performed patient check out and schedule follow-up appointments as well as assisting with patient flow through the practice Operated multi-line phones, transferred calls, entered messages in the patient's chart, and relayed messages via email.
Answered by phone and in person inquiries concerning clinic policies and procedures.
Welcomed patient and family members upon arrival.
Served as a liaison between medical staff, outside facilities, and patients.
Experience
5-7 Years
Level
Executive
Education
GED
Patient Scheduling Coordinator Resume
Summary : Over 10 years with healthcare registration using EPIC and HCIS. Very eager to find fulltime work to express my devotion as well as my education and skills within healthcare management. Goal orientated and have much to offer as well as ism a reliable person with a interest in Human Resources.
Skills : MS Office, EPIC Medical Database, INFINITY Medical Database, NaviNet, Fluent In Spanish.
Description :
Scheduled and maintained patient charts for the clinic.
Built a relationship with direct physicians on the hand team to suit their needs.
Scheduled patient appointments and answered multi-phone lines.
Ordered necessary labs, Xrays, and retrieving medical records for physician review.
Assisted physicians in daily clinical support.
Scheduled patient appointments.
Kept updated charts for physician review.
Experience
10+ Years
Level
Senior
Education
Masters Of Management
Patient Scheduling Coordinator Resume
Summary : To obtain a Patient Scheduling Coordinator position in which my customer service, bookkeeping, personal, clerical, and general office skills will contribute to greater office efficiency and productivity.
Skills : Customer Service, Communication Skills, Multi-Tasking, Detail Oriented.
Description :
Responsible for ensuring that all patients receive the necessary medication and supplies they need as outlined in physician orders.
Scheduled clinical staff to visit patients.
Worked closely with the pharmacy, nursing and warehouse to determine schedule needs and availability to ensure appropriate patient care.
Ensured appropriate staffing is arranged for all patient care.
Coordinated monitors and scheduled patient care across all clinical areas.
Contacted patients and clinicians to schedule and confirm deliveries and visits.
Responsible for interpreting physician's orders and scheduling according to orders.
Experience
7-10 Years
Level
Management
Education
Diploma In Education
Patient Scheduling Coordinator Resume
Objective : To obtain a Patient Scheduling Coordinator position that will allow me to utilize my past employment experience, which will be beneficial to the advancement of the company.
Skills : Computer Software Billing, Medical & Dental Claims, Knowledge Of Microsoft Office, Knowledge Of Microsoft Office.
Description :
Scheduled patients for procedures in the endo center; also at local hospitals.
Explained the procedure process and make sure patients are properly prepared for their exams.
Assisted patients by phone, e-mail and in-person when questions arise.
Expressed concerns/questions when necessary to the physician.
Sent documents to the specific center/hospital for each patient scheduled.
Helped to answer phones, check-in/check outpatients, and collect co-pays.
Helped with prescriptions, take messages for physicians, and assist patients whenever necessary.
Experience
2-5 Years
Level
Junior
Education
BS In Accounting
Patient Scheduling Coordinator Resume
Summary : Over fifteen years administrative, managerial, and customer service experience Excellent organizational, interpersonal, and public relations skills Good data entry, with some word processing skills I work well with others and on individual assignments.
Skills : Customer Service (10+ years), Microsoft Office.
Description :
Maintained a list of patients wanting early dates for procedures and any other duties as needed.
Coordinated scheduling needs with staffing availability. Other clerical duties may include maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information.
Scheduled Xrays, labs, and retrieving medical records for the clinic.
Assisted management in Orthopedic Trauma Clinic.
Demonstrated the ability to perform multiple tasks simultaneously.
Provided new patient packets, maps, directions, and hotel accommodations as needed.
Demonstrated a high level of interpersonal skills required to interact with patients, patients families/visitors and clinical staff.
Experience
10+ Years
Level
Senior
Education
MS
Patient Scheduling Coordinator Resume
Summary : Responsible for Assisting with nurse training on Click scheduling and other applications, serving as a resource for questions and troubleshooting as experience deepens.
Skills : Microsoft Office, Medical Office Procedures, Scheduling, Medical Records, Medical Terminology, Telephone Etiquette, Supervisory.
Description :
Responsible for answering incoming calls for six sections including Digestive Health, Endocrinology, Infectious Disease, Rheumatology, and Allergy/Immunology.
Scheduled clinical appointments for new and returning patients with independent judgment and discretion to priority.
Completed scheduling information promptly, including patient demographics, insurance information, employer information, and other required data.
Assured that phone messages for providers are complete, correct, and routed in a timely manner.
Communicated information in a courteous and professional manner, both verbally and in writing.
Ensured patients receive information about their appointment by sending the new patient packets.
Scheduled appointments for Highway Imaging, Bay Parkway Imaging and Pinnacle Imaging Associates, rescheduling and cancelling appointments as needed.
Experience
7-10 Years
Level
Management
Education
Associates In Medical Billing
Patient Scheduling Coordinator Resume
Headline : Highly qualified Patient Scheduling Coordinator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Computer Skills, Multi-lined Phone, And 10 Key.
Description :
Provided excellent customer service by scheduling patients for appointments.
Worked one on one with patients from arrival to departure.
Collected payments and worked with insurance companies.
Provided excellent assistance to the Doctors.
Directed phone calls on an eight-line phone system and distributed documents to each individual in the office.
Maintained front of the house, patient schedule, Doctor schedule, and office equipment.
Greeted patients and answers the phone in a courteous and professional manner.
Experience
5-7 Years
Level
Executive
Education
AAS
Patient Scheduling Coordinator Resume
Objective : To work in a Patient Scheduling Coordinator position with the opportunity to use professional creativity, efficient computer skills, excellent customer service skills, and exceptional sales and marketing experience.
Skills : Data Entry, Customer Service, Telephone Etiquette.
Description :
Ensured accurate and thorough documentation and completion of all necessary paperwork.
Communicated appropriate preparation(s) and other information in a clear, concise manner.
Answered questions associated with insurance, procedures, and preps for upcoming scheduled exams.
Entered patient demographics, registering and handling patient calls while entering information into the electronic medical record system Responsible for taking and relaying messages to the doctors and managers while working closely with the office staff.
Knowledged of business, insurance, and/or medical terminology and an excellent command of English grammar and spelling.
Interacted successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high-stress situations.
Demonstrated and conveyed a favorable image of the organization and conform to proper standards of professional dress, attitude, and demeanor.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Patient Scheduling Coordinator Resume
Summary : Obtaining a Patient Scheduling Coordinator position within a company where professional experience, education, and abilities stand as an advantage for personal growth.
Skills : Proficient In Microsoft Office, Computer Literate, Bilingual In Spanish, Marketing.
Description :
Performed with a high degree of accuracy and with meticulous attention to detail.
Demonstrated a strong ability to use initiative and judgment and to identify, analyze and solve problems.
Proficiently operated PCs and PC applications.
Typed 30 wpm; data entry 5000-7000 keystrokes with 10% error rate; following directions with 80% success rate.
Provided guidance and direction to staff and/or temporary employees when appropriate.
Lifted a minimum of 30 pounds and ability to push/pull a minimum of 30 pounds, which includes the lifting, pushing, and/or pulling of medical supplies and equipment and the transferring and repositioning of patients.
Assisted may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements.
Coordinated scheduling and referrals to other healthcare providers and services.
Experience
7-10 Years
Level
Management
Education
GED
Patient Scheduling Coordinator Resume
Summary : Responsible for Assuring timely consistent communication with company personnel and outside providers, in particular with patients, caregivers, and other agencies.
Skills : Planning Skills, Coordinating Skills.
Description :
Obtained approval for schedule changes or cancellations as appropriate.
Assisted with maintenance and updating of provider contact information.
Ensured that all medical appointments, special instructions, and patient information is entered into an electronic medical system.
Followed site-specific protocols and maintain up-to-date documentation to ensure compliance.
Prepared schedule for onsite OR Supply Chain Operations to meet clinical scheduling needs.
Managed case picking of supplies and works with OR clinical staff and OR Internal Control Coordinator to maintain the accuracy of case picking.
Maintained relationships with key stakeholders to optimize customer service levels in Surgical Services.
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