PBX Operator Resume Samples

The basic duty of a PBX Operator is to deal with all incoming calls and route the calls to appropriate sections or person within the organization. The job description includes transferring calls, carrying out administrative duties and passing on the message to the concerned department or personnel as needed. The common work activities typically found on the PBX Operator Resume are – maintaining the switchboard area and answering phone calls, handling all threatening and unanimous calls tactfully, gathering information from callers and transferring messages; and performing related administrative tasks.

Even though the exact duties are determined by the organization, needed skills are universally common and include the following – strong typing skills, great communication skills, conflict resolution skills, and familiarity with emergency procedures while dealing with dangerous and threatening situations. Formal education is not mandatory for this role.

PBX Operator Resume example

PBX Operator Resume

Headline : Dependable and reliable with extreme loyalty and pride for the company employed by Seeking lasting employment in a positive atmosphere that will be challenging, as well as rewarding.

Skills : Organizational Skills, Multitasking, Microsoft Office, Customer Service Skills, Cleaning, Computer Skills.

Description :

    1. Assisted callers in routing all incoming and outgoing telephones call and assisted in toll calls.
    2. Making travel arrangements the general manager or the department has to travel someplace on official work.
    3. Assist in maintaining routine correspondence, schedules, and agendas, as well as scheduling meetings.
    4. Answered questions regarding personnel and departments.
    5. Assisted callers in determining the proper office or person with whom they wish to talk.
    6. Attractions and outlets and arrange for the appropriate transportation of guests to and from the hotel when necessary.
    7. Greeted and assisted clients as they entered the facility Administered visitors and various administrative staff.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Diploma


PBX Operator ll Resume

Headline : Seeking a career with this company that allows there employee's to excel. If given the opportunity, will provide excellent customer service. Seeking lasting employment in a positive atmosphere that will be challenging, as well as rewarding

Skills : Strong communication skills, quick problem solving, Customer Service Skills, Cleaning, Computer Skills, Typing 50 Wpm.

Description :

    1. Represent the voice of service and quality to the guests.
    2. Take food orders for Room Service and up sell specialty items on the menu.
    3. Manage difficult callers by addressing their concerns and resolving compassion for each guest.
    4. Candidates receipt of the bill, the status of authorizations; and modification of reservations for current and future stays.
    5. Accurately interpret, explain, and clarify the terms of individual fees accrued during a stay, and incidental deposits.
    6. Maintain a thorough understanding of the deposit and confidential information guidelines and participating in the training.
    7. Resolve issues at the lowest possible level to maintain and strengthen rapport with the guests.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Diploma


PBX Operator l Resume

Objective : Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Seeking clerical abilities and extensive experience to ensure the organization's efficiency.

Skills : Customer Service, Communications, Word, Opera, Hotsos, Customer Service Skills, Cleaning, Computer Skills.

Description :

    1. Maintained and monitored all equipment needed to efficiently run the establishment and honor any guest request.
    2. Maintained sanitation, health and safety standards in the work area.
    3. Completed all brand standard training as required monthly on Front Line.
    4. Receives disaster information, and notifies proper personnel and departments.
    5. Processes codes, fire alarms, stat calls, and emergency calls according to center policies and procedures.
    6. Answer and review all call to the switchboard in an appropriate manner.
    7. Trained doctors on how to use their pager reconfigured computers when needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Management
Education
Education
Diploma

PBX Operator/Executive Resume

Objective : Dedicated and focused administrator & receptionist, and following through to achieve project goals. Seeking a role of increased responsibility and authority. Personable Assistant who capably maintains open lines of communication among senior executives, middle management and administrative staff.

Skills : Microsoft Office Proficiency, Meticulous Attention, Customer Service Skills, Cleaning, Computer Skills.

Description :

    1. Monitor incoming and outgoing telecommunications activities regarding hospital-wide communication efforts.
    2. First responder to Safety, activation, medical emergency assistance, security response situations.
    3. Responsible for the knowledge and ability to react instantaneously to all emergencies.
    4. Answers priority calls promptly, determines the nature of the emergency and hospital and department manuals.
    5. Responding to telephone and in-person requests for assistance, physicians to the appropriate departments.
    6. Receives disaster information, and notifies proper personnel and departments.
    7. Trained doctors on how to use their pager reconfigured computers when needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Asst. PBX Operator Resume

Headline : Operating multi-line telephone in a timely and professional manner. Immense knowledge and what they are for so that the appropriate policies can be followed to notify the appropriate personnel and effectively in a team.

Skills : Microsoft word, excel, cash register, phone etiquette etc.

Description :

    1. The answer, transfer and direct incoming calls using a computerized database for information access
    2. Request and keep an update on daily activities and provide callers with current information.
    3. Perform inputting, updating, maintenance and room statues on a computerized database.
    4. Receive emergency calls, forward calls to appropriate departments; ensure that callers reach the correct destination.
    5. Responsible for all aspects of communication including emergency codes, overhead paging and answering all calls in a professional manner.
    6. Ensure and maintain accurate census records Responsible for pre-registering ER patients in a timely and accurate manner.
    7. Responsible for telephone and radio communication for the system of five local hospitals, including physician paging and security.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
Diploma In Medical Assistant

Associate. PBX Operator Resume

Headline : Dynamic transportation professional is knowledgeable in multiple areas of the transportation industry including rail and highway. Experienced in the process of conducting a traffic impact study, the usage of traffic monitoring devices and traffic analysis.

Skills : Time Management, Adaptability, Problem Solving, Multitasking, Coordination,Monitioring.

Description :

    1. Ability to respond in an emergency situation; using good judgment.
    2. implementing emergency procedures for codes together with operating the institutional paging system as appropriate.
    3. Mindful of patient confidentiality and Patient Directory Opt-Out protocol and restrictions.
    4. Assist callers in routing all incoming and outgoing telephones calls and encompasses tact and diplomacy.
    5. Capability and work well under pressure and with multiple interruptions, while exhibiting a calm persona.
    6. Assist callers, with patience and courtesy, in determining and answer pertinent questions as ability allows.
    7. Responsible for monitoring alarm systems and initiating correct alarm procedures when necessary.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

PBX Operator/Analyst Resume

Summary : Dependable and reliable with extreme loyalty and pride for the company employed by. Seeking lasting employment in a positive atmosphere that will be challenging, as well as rewarding.

Skills : Communication, Interpersonal, Multitasking, Prioritizing, Dependability, Data Entry, Typing, Filing.

Description :

    1. The operator in the Communication Center is the heartbeat for the hotel while maintaining a positive and professional image.
    2. Responsible for receiving all guest requests and entering into our Guest Request Database.
    3. Answer and process all incoming/outgoing guest and in-house calls.
    4. Check bulletin board and logbooks for all pertinent information.
    5. Forward messages and faxes as needed to guests and various departments.
    6. Responsible for radio communications between security, engineering, situations.
    7. Extensions and emergency procedures, Making sure all calls are being routed in a timely manner.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

PBX Operator/Supervisor Resume

Summary : Seeking a position where with people, the opportunity to advance, and be able to learn and strengthen new skills, Dependable and company Seeking lasting employment in a positive atmosphere that will be challenging, as well as rewarding

Skills : Customer Service Skills, Cleaning, Computer Skills, Typing 50 Wpm, Communication Skills

Description :

     

    1. Received and screened all incoming calls on the system and redirected them to proper departments.
    2. Prepared rebate cards for mailing to clients by inputting their information into the store's computerized program for activating production of the cards.
    3. Received incoming mail and properly distributed it to the appropriate individuals and departments.
    4. Kept an accurate count of thank you cards from all sales reps and prepared them for mailing.
    5. Retrieved an hourly phone report and prepare the daily office work production reports.
    6. Receives disaster information, and notifies proper personnel and departments.
    7. Answer and review all call to the switchboard in an appropriate manner.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

PBX Operator/Coordinator Resume

Headline : Friendly and enthusiastic Customer Service Representative with new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills : Dispatch, Warehousing, Logistics, Supply Chain, Customer Service Skills, Cleaning.

Description :

    1. Operates a multi-line telephone system facilitating incoming, outgoing, and interoffice calls.
    2. Pages staff as appropriate and dispatches Security, Facility Operations, and Hospitalists as requested.
    3. Monitors Code blue, facility fire, medical gas, blood bank, and emergency situations by paging overhead or text messaging.
    4. Code pages are the catalyst for assembling the various rapid response teams.
    5. Prepares patient accounting charts for scanning, performs the appropriate file within the established time frames.
    6. Performs data entry functions by keying patient charges, balancing keyed batches, and verifying charge accuracy.
    7. Receives disaster information, and notifies proper personnel and departments.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

PBX Operator/Cosultant Resume

Headline : Currently looking for a full time position in an environment that offers a greater challenge, increased benefits, and the opportunity to help the company advance efficiently while allowing me to contribute to the growth and success of the organization.

Skills : Customer Service, Communications, Word, Opera, Customer Service Skills, Cleaning.

Description :

    1. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and graphics.
    2. Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
    3. Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
    4. Represents the executive by attending meetings in the executive's absence; speaking for the executive.
    5. Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
    6. Maintains customer confidence and protects operations by keeping the information confidential.
    7. Completes projects by assigning work to clerical staff; following up on results.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

PBX Operator/Specialist Resume

Headline : Communication able to develop productive relationships with colleagues, clientele, and staff at all levels. Team Building Decisive team player with the ability to lead. Software Microsoft office, medical, and Wound Expert applications.

Skills : Clerical and Administrative, interpersonal, research and planning, organizational.

Description :

    1. Answers all incoming lines and directs calls to patient rooms and department stations.
    2. Makes general announcements on the hospital overhead system regarding and emergency codes.
    3. Prepare new patient hospital packets for each floor and general office duties.
    4. Assist other departments with administrative duties such as data input and patient files.
    5. Visiting case managers and vendors, verify credentials and issues floor access badges.
    6. Coordinate Health South functions such as ordering supplies, equipment.
    7. Answer the telephone, screen callers, relay messages, and greet visitors.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

PBX Operator Resume

Objective : Currently looking for a full-time position in an environment that offers a greater challenge, increased benefits, and the opportunity to help the company advance efficiently while allowing to contribute to the growth and success of the organization.

Skills : Cash Register, pox operator, computer, copy, fax, customer service, food service.

Description :

    1. Providing prompt and courteous service when answering guest calls, further servicing, while following departmental procedures.
    2. Maintaining a working knowledge of upcoming Turning Stone events and promotions time permitting.
    3. Promptly and accurately logs all information, and performs other office duties as determined by the supervisor and/or manager.
    4. Accurately makes all announcements as directed from other departments.
    5. Performs call around to other hotels in the area checking on availability and updates call around the book.
    6. Exhibits the ability to find share reservations for guest calls as needed.
    7. Receives disaster information, and notifies proper personnel and departments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS