Indirect Account Manager Resume Samples

The role of an Indirect Account Manager is to direct the sales team of the company, set sales goals, and develop training programs for the company’s sales representatives. The day-to-day duties are mentioned on the Indirect Account Manager Resume as follows – preparing budgets and approving expenditures; resolving customer complaints regarding sales and services; monitoring customer preferences and determining the focus of sales efforts; analyzing sales statistics; projecting sales and determining the level of profitability; determining discount rates and special pricing plans; developing plans to gain new customers or clients; assigning sales territories, and coordinating training programs for the sales staff.

The most sought-after skills for the post include the following – knowledge of collecting and interpreting complex data; strong communication skills; customer-oriented approach; leadership skills; strategic thinking skills; and knowledge of targeting and identifying new customers. A Degree in the field of sales or marketing is commonplace among job applicants.

 

Indirect Account Manager Resume example

Indirect Account Manager Resume

Objective : Highly-motivated, dependable Account Manager skilled with developing existing and cultivating new projects. Adept in managing complex workflow processes to ensure the achievement of service objectives from research development to price negotiations to implementation. Articulate communicator and presenter with exceptional relationship management skills.

Skills : Consulting, Business Development, General Management, Sales Management.

Description :

    1. Developed business proposals, pricing analysis, and facilitated presentations to secure new clients and develop existing accounts.
    2. Marketed medium and large enterprises; identified emerging market opportunities, prospected new business, and leveraged existing relationships to exceed revenue and growth targets.
    3. Developed, implemented, and monitored regional sales and incentive programs designed to drive agent productivity levels to meet key performance indicators for Verizon Wireless (VZW) Agents.
    4. Responsible for approving and auditing agent/retailer contracts.
    5. Managed workflow internal group/taskforce projects to identify areas of opportunity of revenue and customer growth.
    6. Trained, coached, and educated agent/retailer employees on VZW promotions, products, and point-of-sale ordering systems.
    7. Developed marketing plan, strategic sales processes, programs, and promotions for store grand openings and special events.
    8. Evaluated cost and benefit of special projects for VZW agents and management.
    9. Negotiated and executed corporate agreements and lease negotiation within VZW agents.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Masters


Sr. Indirect Account Manager Resume

Summary : Goal oriented salesperson with fourteen years of successful sales and three years of leadership and management experience. Conflict Management Driving Results Customer Focus Problem Solving Motivating Others Integrity and Trust Effective Communications Approachability Self motivated individual with a demonstrated work ethic, drive to succeed, and a dedication to lifelong learning.

Skills : Contract Negotiations, MEP Consultation, Account And Pipeline Management,.

Description :

    1. Responsible for establishing and maintaining relationships, motivating and training sales associates, channel conflict resolution and providing marketing, logistics and sales support for all Indirect Partners assigned.
    2. Advanced all of Sprint's core objectives including improve the customer experience, strengthen the brand and improve profitability.
    3. Knowledgeable in sales and management, as well as have an understanding of sales in a small business environment or within a telecommunications environment.
    4. Coordinated all activities for related advertising, pricing and marketing programs.
    5. Developed processes and tools for effective prospecting, recruiting, sales, staffing, lead tracking, and customer service.
    6. Met or exceeded sales quota and data revenue targets.
    7. Provided communication and training support for the channel at the door level.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelors


Jr. Indirect Account Manager Resume

Objective : Indirect Account Manager professional objective is to be involved with a company who will allow to use leadership, communication, sales, training and organizational skills to full potential. Looking to be part of a growing and evolving company with a team atmosphere.

Skills : Telecommunications, Management.

Description :

    1. Managed Indirect Dealers in Toledo, Lima and Mansfield.
    2. Covered 19 counties in Ohio with 30 points of distribution.
    3. Increased Indirect Dealer Distribution with expansion of Premier agents.
    4. Successfully achieved over 100% of gross sales quota.
    5. Increased ARPU/RPU/FpO monthly revenue sales.
    6. Trained Dealer Principles and staff on sales processes, new products and services.
    7. Held teams accountable for productivity through scorecards and reports.
    8. Motivated teams with creative contest and praise.
    9. Contract negotiations and presentations to new dealers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's

Indirect Account Manager I Resume

Objective : To use skills and knowledge in sales and service to help the public and the company grow. Reporting to the Client Operations Director for T&T, the acts as the operational customer relationship manager.

Skills : Sales management,customer service, training development.

Description :

    1. Responsible for the promoting and daily selling of Cingular service through SBC Southwest call centers in a 5 state area.
    2. Acted as the channel liaison with the LCC combined bill department.
    3. Created a system where Welcome Calls were reviewed for quality using a standard format.
    4. Worked directly with SBC Channel Delivery to identify operational issues.
    5. Created job aids or rep training to address each issue after obtaining channel and legal approval.
    6. Developed a manager-training program for 1st line sales managers in my territory after identifying areas for knowledge and operational improvement.
    7. Managed a relationship with phase 2 solutions, a 3rd party outbound vendor.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B. S.

Indirect Account Manager II Resume

Headline : 18 Years as a top producing, award winning, customer and results focused sales expert. Consistent record of maintaining and expanding different markets. Strong customer relationships based on service, support, and follow-through. Motivated leader and team player with strong organizational and prioritization abilities.

Skills : Microsoft Office, Online Marketing And Sales, Sales Mangement.

Description :

    1. Trains, coaches, and develops sales reps and managers for 50 National Retail doors on the sales process, product and service portfolio, promotions, as well as increasing department profit.
    2. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement for the Preferred Retailer Channel managing 12 stores.
    3. Prospects, recruits, and develops channel partners with National Retail/Preferred Retailer Regional, General, Sales, Store, and Operations Managers.
    4. Maintains an effective/positive relationship with AR to ensure quota attainment is meet.
    5. Provides outstanding communication, customer service, and follow through to all accounts.
    6. Demonstrates effective communication skills to launch new products and promotions with time sensitive material on a monthly basis.
    7. Implements a 30/60/90 business plan to ensure all personal and company goals were met.
    8. Develops a Sprint binder for Preferred Retailer and National Retail channel that included information on wireless devices, promotions, important numbers to call, and how to compete with Sprint's competition (postpaid and prepaid services).
    9. Creates a weekly conference call with all Preferred Retailer Owners and Managers to ensure all metrics for customer satisfaction surveys were on target, discuss store goals, handset buyback program, and how to motivate employees.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Indirect Account Manager II Resume

Headline : High energy individual with excellent time management goal, driven sales professional with solid relationship building skills. Includes supervision, indirect account management, product knowledge, training, inside and outside sales, customer service excellence and technical support.

Skills : Management, Management, Coaching, Sales, Product Launch, Inventory.

Description :

    1. Prospects new agent/retailer locations, and coordinate meetings, negotiate contracts and assist new agents/retailers with procedural setup.
    2. Develops, implements, and monitors regional sales and incentive programs designed to drive agents/retailers' productivity and meet or exceed established Key Performance Indicators.
    3. Audits agent/retailer sales results and key performance indicators to identify areas of opportunity to improve results on revenue growth, customer growth, and churn reduction.
    4. Consults with District/Agent Principals to implement agent location-specific action plans for improvement.
    5. Communicates sales program results/effectiveness to the field.
    6. Trains, coaches, and educates agent/retailer employees on Sprint PCS competitive advantages, products and services, promotions, methods and procedures, and point-of-sale ordering systems.
    7. Provides both formal and one-on-one training and coaching sessions as needed to ensure that agent/retailer store quotas are met and exceeded.
    8. Drives agents and retailers to hit sales objectives.
    9. Develops a marketing plan for and participate in store grand openings and special events.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.S.

Indirect Account Manager III Resume

Summary : Over ten (10) years combined experience in the Accounting environment including but not limited to sales, marketing, project management, merchandising, customer service, operations, team building and team motivation. Multi-tasking, results-oriented professional with experience implementing productivity improvement strategies.

Skills : Adobe Connect 9 Virtual Training, GIFTed Trainer, Sales Trainer, New Employee Trainer.

Description :

    1. Develops marketing plans for and participate in store grand openings and special events.
    2. Ensures that all merchandising and collateral is in compliance with company standards that position VZW as the industry leader.
    3. Audist to ensure that all signage, brochures, pamphlets, etc.
    4. Coaches agent/retailer management regarding importance of compliance.
    5. Develops, implements, and monitors regional sales and incentive programs designed to drive agents/retailers productivity and meet or exceed established Key Performance Indicators.
    6. Trains, coaches, and educates agent/retailer employees on VZW competitive advantages, products and services, promotions, methods and procedures, and point-of-sale ordering systems.
    7. Audits agent/retailer sales results and key performance indicators to identify areas of opportunity to improve results on revenue growth, customer growth and churn reduction.
    8. Consults with District/Agent Principals to implement agent location specific action plans for improvement.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MBA

Asst. Indirect Account Manager Resume

Objective : National Indirect Account Manager equipped with extensive experience in management and sales. Providing excellent training and influencing strengths that maximize return on investment. Proving to be an exceptional leader with influential and problem solving skills. A diversified skill-set made me successful with qualities such as being able to negotiate and motivate effectively. With over 4 years of management and sales experience reliability is proven with consistent excelling on various metrics.

Skills : Sales, Management, Multiple Account Support.

Description :

    1. Negotiated incremental space in national retailers for merchandise.
    2. Presented training in front of large audiences that impacted results.
    3. Took market-share from competitors by integrating mindshare in employees.
    4. Worked with multiple departments to provide new merchandising to drive revenue.
    5. Built strategic relationships with key leaders of national doors to help drive sales and revenue.
    6. Created action plans for the continuous improvement of sales results in my territory.
    7. Developed a manager-training program for 1st line sales managers in my territory after identifying areas for knowledge and operational improvement.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA

Associate Indirect Account Manager Resume

Headline : Indirect Account Manager is responsible for managing day-to-day client accounts and internal project teams. Focused on excellence in delivery to ensure accounts and projects run smoothly, achieve the highest creative standards, and get results. Success in this role is gauged by overall quality of work, client happiness and internal team satisfaction.

Skills : Vision, Strategy & Execution, Development & Leadership.

Description :

    1. Planned and developed an indirect distribution channel.
    2. Launched new product in Tampa and Lakeland markets growing to more than 260 retail locations including roll-out at big-box retail stores Best Buy and Wal-mart.
    3. Achieved gross sales of more than 100k handsets in FY with ARPU over $42 equaling $50m annual revenue for the company.
    4. Helped my top producing account to achieve a sell-through of more than 40,000 handsets.
    5. Consistently ranked highest among peers.
    6. Worked in concert with Finance to manage daily and monthly sales reporting, $100K marketing budget, adjustments and credits, AP / AR, PO's, logistics and reverse logistics.
    7. Collaborated with network teams to identify best locations for potential site candidates and update senior management on the status of network build-out.
    8. Managed team of 11 Account Service Representatives and 2 Sales Coordinators in daily field operations.
    9. Developed presentations of ops review, sales strategies, and network capabilities for a variety of audiences.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA

Indirect Account Manager Resume

Summary : Design teams to manage project timelines, reviews, deliverables and approvals. Theyre able to clearly set expectations with our clients and teams calmly and effectively navigating the challenges inherent to client, agency, and creative work and communicate effectively internally and externally to delegate and guide project roles across the team.

Skills : Logistics, Account Management, Indirect Account Management.

Description :

    1. Selected by executive management to participate in the 2012 Indirect Mountain Region District Manager Council.
    2. Led 30 stores to record sales results finishing 2012 with 115% to quota.
    3. Managed the launch of 4 stores with Verizon partners including Wal-Mart and Go Wireless.
    4. Successfully negotiated additional space in Wal-Mart and Best Buy locations to increase sales.
    5. Managed reporting on a district and regional level.
    6. Developed and implemented recognition programs to increase overall gross gains.
    7. Conducted individual and group training for wireless products and services and selling skills.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Masters

Indirect Account Manager / Resume

Objective : Highly-motivated, dependable Account Manager skilled with developing existing and cultivating new projects. Adept in managing complex workflow processes to ensure the achievement of service objectives from research development to price negotiations to implementation. Articulate communicator and presenter with exceptional relationship management skills.

Skills : Consulting, Business Development, General Management, Sales Management.

Description :

    1. Developed business proposals, pricing analysis, and facilitated presentations to secure new clients and develop existing accounts.
    2. Marketed medium and large enterprises; identified emerging market opportunities, prospected new business, and leveraged existing relationships to exceed revenue and growth targets.
    3. Developed, implemented, and monitored regional sales and incentive programs designed to drive agent productivity levels to meet key performance indicators for Verizon Wireless (VZW) Agents.
    4. Responsible for approving and auditing agent/retailer contracts.
    5. Managed workflow internal group/taskforce projects to identify areas of opportunity of revenue and customer growth.
    6. Trained, coached, and educated agent/retailer employees on VZW promotions, products, and point-of-sale ordering systems.
    7. Developed marketing plan, strategic sales processes, programs, and promotions for store grand openings and special events.
    8. Evaluated cost and benefit of special projects for VZW agents and management.
    9. Negotiated and executed corporate agreements and lease negotiation within VZW agents.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Master Of Business Administration In Information System

Indirect Account Manager / Resume

Objective : Goal oriented salesperson with fourteen years of successful sales and three years of leadership and management experience. Conflict Management Driving Results Customer Focus Problem Solving Motivating Others Integrity and Trust Effective Communications Approachability Self motivated individual with a demonstrated work ethic, drive to succeed, and a dedication to lifelong learning.

Skills : Contract Negotiations, MEP Consultation, Relationship Development. Account And Pipeline Management,.

Description :

    1. Responsible for establishing and maintaining relationships, motivating and training sales associates, channel conflict resolution and providing marketing, logistics and sales support for all Indirect Partners assigned.
    2. Advance all of Sprint's core objectives including improve the customer experience, strengthen the brand and improve profitability.
    3. Knowledgeable in sales and management, as well as have an understanding of sales in a small business environment or within a telecommunications environment.
    4. Coordinate all activities for related advertising, pricing and marketing programs.
    5. Develop processes and tools for effective prospecting, recruiting, sales, staffing, lead tracking, and customer service.
    6. Boost sales and merchandising support for Dealers.
    7. Meet or exceed sales quota and data revenue targets.
    8. Motivate Indirect Partner to sell the full Sprint product/service line or products retailer chooses; acting as the primary contact between Sprint and store personnel.
    9. Provide communication and training support for the channel at the door level.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Science In Business Administration

Indirect Account Manager Resume

Summary : professional objective is to be involved with a company who will allow to use leadership, communication, sales, training and organizational skills to full potential. Looking to be part of a growing and evolving company with a team atmosphere.

Skills : Telecommunications.

Description :

    1. Managed Indirect Dealers in Toledo, Lima and Mansfield.
    2. Covered 19 counties in Ohio with 30 points of distribution.
    3. Increased Indirect Dealer Distribution with expansion of Premier agents.
    4. Successfully achieved over 100% of gross sales quota.
    5. Increased ARPU/RPU/FpO monthly revenue sales.
    6. Trained Dealer Principles and staff on sales processes, new products and services.
    7. Held teams accountable for productivity through scorecards and reports.
    8. Motivated teams with creative contest and praise.
    9. Contract negotiations and presentations to new dealers.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Management

Indirect Account Manager Resume

Headline : To use skills and knowledge in sales and service to help the public and the company grow.

Skills : Sales management,customer service, training development, advertising and marketing, product management.

Description :

    1. Responsible for the promoting and daily selling of Cingular service through SBC Southwest call centers in a 5 state area.
    2. territory includes up to 16 centers with 300 sales managers and 1600 service representatives.
    3. Acted as the channel liaison with the LCC combined bill department.
    4. We created a system where Welcome Calls were reviewed for quality using a standard format.
    5. As a result, the customers received one stop resolutions to questions as they started their service.
    6. Worked directly with SBC Channel Delivery to identify operational issues.
    7. We then created job aids or rep training to address each issue after obtaining channel and legal approval.
    8. Developed a manager-training program for 1st line sales managers in territory after identifying areas for knowledge and operational improvement.
    9. This resulted in managers being able to answer Cingular related questions on a daily basis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B. S. In Education

Indirect Account Manager Resume

Objective : Licensed Broker and experienced negotiator seeks a position at an established company. Expert in dedicated to giving clients First Class professional service and honest advice. Driven and energetic with 12 years experience. Highly adept at building excellent working relationships with other real estate agents, lenders, appraisers, title companies, surveyors and attorneys.

Skills : Sales, Project Management, Account Management, Management, Technology.

Description :

    1. Managed a team of three account executives and forty-agent point of distribution locations.
    2. Exceeded all assigned sales quotas and objectives by setting sales quotas for sales team.
    3. Maintained monthly/annual budget commitment for gross activations, revenue, net activations and expenses to ensure we stayed within budget and maximized production.
    4. Assessed effectiveness of sales representatives.
    5. Maximized sales production of each agent account by achieving sales goals and conducting training, radio remotes and tent sale events.
    6. Designed employee motivation strategies and contests.
    7. Maintained open communication between Cingular Wireless and indirect agent accounts.
    8. Developed productive relationships with key account holders.
    9. Coordinated and approved assigned agents' advertising and Co-op requests.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Certificate Of Achievement

Indirect Account Manager Resume

Summary : 18 Years as a top producing, award winning, customer and results focused sales expert. Consistent record of maintaining and expanding different markets. Strong customer relationships based on service, support, and follow-through. Motivated leader and team player with strong organizational and prioritization abilities.

Skills : Microsoft Office, Android Developer, Online Marketing And Sales, Sales Management.

Description :

    1. Train, coach, and develop sales reps and managers for 50 National Retail doors on the sales process, product and service portfolio, promotions, as well as increasing department profit.
    2. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement for the Preferred Retailer Channel managing 12 stores.
    3. Prospect, recruit, and develop channel partners with National Retail/Preferred Retailer Regional, General, Sales, Store, and Operations Managers.
    4. Maintain an effective/positive relationship with AR to ensure quota attainment is meet.
    5. Provide outstanding communication, customer service, and follow through to all accounts.
    6. Demonstrated effective communication skills to launch new products and promotions with time sensitive material on a monthly basis.
    7. Implemented a 30/60/90 business plan to ensure all personal and company goals were met.
    8. Developed a Sprint binder for Preferred Retailer and National Retail channel that included information on wireless devices, promotions, important numbers to call, and how to compete with Sprint's competition (postpaid and prepaid services).
    9. Created a weekly conference call with all Preferred Retailer Owners and Managers to ensure all metrics for customer satisfaction surveys were on target, discuss store goals, handset buyback program, and how to motivate employees.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education

Indirect Account Manager Resume

Summary : High energy individual with excellent time management goal, driven sales professional with solid relationship building skills. Career path also includes supervision, indirect account management, product knowledge, training, inside and outside sales, customer service excellence and technical support.

Skills : Management, Management, Merchandissing, Coaching, Sales, Product Launch, Inventory, Planing, Planing, Planing, Planograms, Staffing.

Description :

    1. Prospect new agent/retailer locations, and coordinate meetings, negotiate contracts and assist new agents/retailers with procedural setup.
    2. Develop, implement, and monitor regional sales and incentive programs designed to drive agents/retailers productivity and meet or exceed established Key Performance Indicators.
    3. Audit agent/retailer sales results and key performance indicators to identify areas of opportunity to improve results on revenue growth, customer growth and churn reduction.
    4. Consult with District/Agent Principals to implement agent location specific action plans for improvement.
    5. Communicate sales programs results/effectiveness to the field.
    6. Train, coach, and educate agent/retailer employees on Sprint PCS competitive advantages, products and services, promotions, methods and procedures, and point-of-sale ordering systems.
    7. Provide both formal and one-on-one training and coaching sessions as needed to ensure that agent/retailer store quotas are met and exceeded.
    8. Drove agents and retailers to hit sales objectives.
    9. Develop marketing plan for and participate in store grand openings and special events.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S. In Management

Indirect Account Manager Resume

Objective : Over ten (10) years combined experience in the retail environment including but not limited to sales, marketing, project management, merchandising, customer service, operations, team building and team motivation. Multi-tasking, results-oriented professional with experience implementing productivity improvement strategies.

Skills : Adobe Connect 9 Virtual Training, GIFTed Trainer, Sales Trainer, New Employee Trainer.

Description :

    1. Develop marketing plans for and participate in store grand openings and special events.
    2. Ensure that all merchandising and collateral is in compliance with company standards that position VZW as the industry leader.
    3. Audit to ensure that all signage, brochures, pamphlets, etc.
    4. are displayed properly.
    5. Coach agent/retailer management regarding importance of compliance.
    6. Develop, implement, and monitor regional sales and incentive programs designed to drive agents/retailers productivity and meet or exceed established Key Performance Indicators.
    7. Train, coach, and educate agent/retailer employees on VZW competitive advantages, products and services, promotions, methods and procedures, and point-of-sale ordering systems.
    8. Audit agent/retailer sales results and key performance indicators to identify areas of opportunity to improve results on revenue growth, customer growth and churn reduction.
    9. Consult with District/Agent Principals to implement agent location specific action plans for improvement.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
MBA In Global Management

Indirect Account Manager Resume

Objective : National Indirect Account Manager equipped with extensive experience in management and sales. Providing excellent training and influencing strengths that maximize return on investment. Proving to be an exceptional leader with influential and problem solving skills. A diversified skill-set made me successful with qualities such as being able to negotiate and motivate effectively. With over 4 years of management and sales experience reliability is proven with consistent excelling on various metrics.

Skills : Sales, Management, Multiple Account Support.

Description :

    1. A key component on a team that was number one in sales for 2015's sales in Pacific Market.
    2. Samsung implemented innovative sales strategy for use in entire Pacific Market.
    3. Consistent top performer, achieving top 20 percent for sales in the Pacific Market.
    4. Negotiated incremental space in national retailers for merchandise.
    5. Presented trainings in front of large audiences that impacted results.
    6. Took market-share from competitors by integrating mindshare in employees.
    7. Worked with multiple departments to provide new merchandising to drive revenue.
    8. Built strategic relationships with key leaders of national doors to help drive sales and revenue.
    9. Won awards for positive year over year growth for Arden and Rancho Cordova area.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
MBA In Business Administration