The closing manager normally is responsible for closing all aspects of middle-market dealings, while the job description differs based on the organizational setup, the most common duties taken up by the closing managers include – acting as interface with relationship manager, clients and loan closing specialists; ensuring that all documents pertaining to closing are in place, elevating concerns; assessing, managing and monitoring all types of risks; working directly with clients for matters pertaining to closings and managing the closing calendar.
The minimum knowledge and skills that are required for the post of closing manager are – proficient knowledge in commercial loan documentation, commercial lending processes, loan regulatory rules; demonstrable ability to influence and come up with effective solutions and working knowledge of MS Office software. Eligible Closing Manager Resume embraces a degree in the field of business, BA, finance or accounting with equivalent work experience.
Objective : Seeking a position with an organization that has a passion for customer service. Problem solver with a strong work ethic and leadership skills. The customer satisfaction always takes priority but efficient restaurant operations make it possible. The organization with similar goals will get an experienced leader with a goal to move up in the management field.
Skills : Current skills are food service related and good customer service, but eager and willing to learn new skills/trade.
Assisted in the Grand Opening of the restaurant.
Assist in any areas of the restaurant when staffing constraints require Identify and delegate responsibilities to shift leaders & staff, ensure objectives are met and excellent service is consistently achieved.
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement Effectively managed the restaurant in the absence of the General Manager.
Used Micros for all of cash and credit transactions, also used the POS system to track and record labor and profits and loss.
Provide direction to shift leaders, and staff to achieve restaurant goals.
Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness Trained all staff on menu and Micros system for the following (4) years.
Assisted owners with all compliance of local and state regulations.
Manage operations with passion, integrity, and knowledge while promoting the culture and values.
Sr. Closing Manager Resume
Summary : Working creatively, and excel individually as well as with a group. An ambitious artist, and an excellent problem solver. Learn quickly, and always prefer working directly with customers and clients.
Assisted in setup of new satellite office for processing and closing SBA loans.
Developed procedures, designed and implemented use of various forms and reports to document and track SBA closings and funding.
Reduced amendments and stamp actions by providing product training to lending officers and credit analysts.
Identified and provided possible resolutions to potential closing issues by reviewing commitment letters, loan approvals and SBA loan authorizations for consistency and compliance.
Managed ordering, collection and distribution of necessary third party reports as needed.
Scheduled and coordinated closings and funding with attorneys, borrowers and lending officers upon verification of all necessary closing requirements.
Communicated requirements for monitoring and disbursement of construction proceeds with borrowers, contractors and construction management firms.
Exceeded benchmarks for providing documentation to servicing for loan setup and sales.
Jr. Closing Manager Resume
Objective : Motivated self starter with experience in sales and costumer service. Proven ability to work with difficult situations and provide a high level of service to customers. Great customer service skills. Ability to communicate effectively both in written format and oral presentation. Ability to multi - task and establish priorities. Good organizational skills and attention to detail. Enjoy changing work loads/shift demands.
Skills : Microsoft office, Auto technician.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures.
High School Diploma
Closing Manager I Resume
Summary : Experienced customer service representative bringing dedication, eagerness, and remarkable work ethic. Trained in stocking and maintaining the volume of product. Always ambitious to work and create the most enjoyable experience for customers and employees alike. Valuable problem soliving skills during high stress situations.
Skills : Word perfect, excel, corel draw, problem solving, customer relations, Customer Service, cas, Cash Register.
Managed closing department to ensure that all closing functions were completed according to program specific and investor guidelines and within the required time frame.
Researched new investors and issued company guidelines regarding their requirements.
Set investors up in LOS system and created templates customized to their specific documentation needs.
Assisted processors and shippers on any pre-closing or post-closing issues with respect to underwriting, investors and title companies.
Verified that all loans were closed within compliance and that they were following all respa and HMDA guidelines.
Responsible for making sure company followed investor and agency guidelines for all product types (Conventional, FHA, VA, USDA and various bond programs).
Served as company administrator for the FHA Connection.
Instrumental in developing company policies for new mortgage industry requirements (i.e.
Closing Manager Resume
Headline : 12 years plus of Mortgage Banking and Finance Experience. Diligently looking for employment. Detailed oriented and reliable. Extensive knowledge of Fannie Mae, Freddie Mac, FHA/VA policies and guidelines.
Skills : Microsoft office, Powerpoint, POS, Excel, Inventory.
Processing current information from weekly sales recaps from weekly sales meeting.
Responsible for resolving all escrow tracking and/or closing issues between all parties.
The processing of buyer loan information, lender information, and title company information.
Contact lenders to ascertain current loan status and inform the lender of construction status.
Prepare and distribute escrow instructions for signature within required days of receipt of purchase agreement Responsible for the documentation for receipts of all funds.
Coordinate with lender requirements to assist funding Coordinate with Sales / Marketing managers to ensure the process of the meeting starts / closing goals.
Prepare and distribute addendums to instructions as required.
Associate Closing Manager Resume
Objective : Over 10 years of management and excellent customer service skills. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Ensuring problem resolution, achieving customer satisfaction, and building relationships. Entrepreneurial with proven ability to develop strong customer relationships.
Skills : Microsoft Office.
Managed Successfully managed the activities of 30 team members in multiple locations.
Collaborated with Departments to ensure smooth work flow and efficient organizational operations.
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Customer Service Examined and corrected property documents from abstractors and government offices to ensure "Proper Title" for mortgages.
Consistently received positive feedback from all ranks of military personnel.
Increased business by developing long-term relationships with military personnel and volunteers, along with outside organizations.
Personally managed any unresolved customer issues.
Monitored the daily activities of 8 customer support teams.
Closing Manager II Resume
Objective : Laborer with hands-on experience in all facets of residential and commercial construction, including remodeling and renovations. Skilled in using hand tools, power tools, and heavy machinery to complete construction projects according to client specifications and meeting code requirements. Successful in completing difficult projects on schedule with consistent follow through on all instructions. Adept at multitasking with abilities to handle a number of workplace responsibilities with accuracy and efficiency.
Skills : Cashier, Management, Stocking.
Generated and maintained over 90% of business relationships with mortgage brokers, real estate agents, investors, builders and banks.
Reviewed all title searches for accuracy and completion.
Gathered all the pertinent information needed to perform a real estate closing.
Prepared and reviewed all closing papers for real estate closing.
Recorded the deeds, mortgages, and other transfer instruments incident to the transaction.
Ensured title policies are issued in accordance with closing instructions and policies are delivered to the appropriate parties.
Disbursed funds; pay all required recording fees, documentary taxes, transfer stamp fees, taxes, and hazard insurance premiums; payoff all outstanding mortgages and liens.
Ensured escrow reconciliation is performed on each file.
Asst. Closing Manager Resume
Summary : To obtain a full-time or part-time position in a retail, warehouse, or office enviornment and use my customer service, organization, and merchandising skills to help market, sell, organize, or distribute the company's product or service.
Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
Demonstrates a complete understanding of menu items and explains them to guests accurately.
Uses Point of Sale system/cash register to record the order and compute the amount of the bill.
Collects payment from guests and makes change.
Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
Prepares food neatly, according to formula, and in a timely manner.
Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
Closing Manager III Resume
Objective : To obtain a position within a respected corporation utilizing all acquired skills and experience along with professionalism and work ethic towards organizational goals. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Confident, hard-working employee who is committed to achieving excellence.
Skills : Microsoft Office; Word, Power Point, Excel.
Recruit, train, evaluate and counsel store employees.
Schedule, organize and direct assignments.
Encourage store employees to take "ownership mentality" for their performance and career development plans; follow up on a regular basis.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.
Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
Ensure interior and exterior of store is maintained to company standards.
Bachelor Of Science
Closing Manager/Supervisor Resume
Summary : Over 6 years in the High Tech Consulting Industry. Exposure to broad-based, diverse industries, technologies and environments allows me to meet with customers and gather requirements with keen analytical skills that gives me an advantage in the planning, definition, creation and administration that effectively fulfills client requirements. A team player who works well with others that have diverse personalities and talents, together we all reach our potential.
Skills : Microsoft Windows, Microsoft Office Suite 2007 And 2010, SharePoint 2007 And 2010, Captivate 9.
Reviewed files for underwriting, title commitments, hazard policies, flood certification and termite reports.
Consolidated all documentation in order to prepare closing documents for conventional loan settlements in 20+ states.
Knowledgeable of prepayment penalties, section 32 and any state specific requirements.
Corresponded with title agencies and attorneys, reviewed final settlement statements and certain closing documents for accuracy and completeness.
Requested corrections to the documents or gave approval to fund.
Closed any open pipelines, suspense reports from investors and any post-closing issues.
Ensured all loans were in HMDA compliance.
Bachelor Of Science
Closing Manager/Executive Resume
Summary : Goal-oriented in the medical field. Dedicated to high levels of customer satisfaction and meeting aggressive business goals. Professionalism and skilled training with specialized knowledge in medical assisting and patient care and privacy laws regarding HIPPA.
Skills : Customer Service.
Resolve customer complaints regarding sales and service.
Closing the cafeClosing the registerRecording cafe's numbersDelegating tasks Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Clean or sanitize work areas, utensils, or equipment.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Describe menu items to customers or suggest products that might appeal to them.
Order, receive, or stock supplies or retail products.
Provide customers with product details, such as coffee blend or preparation descriptions.
High School Diploma
Closing Manager Resume
Objective : To secure a managerial position that enables me to utilize my career experience, knowledge, professional experience and business acumen to lead all aspects of a title insurance company.
Skills : Bilingual- English and Spanish, effective verbal and written communication, critical thinking, Customer Service, Microsoft office.
Managed all aspects of closing department including all staffing, process functions, and customer service.
Grew department from one person to ten people.
Continually updated closing process to ensure best service provided to all clients.
Worked with management team on daily issues as well as monthly, quarterly, and long term goals.
Consistently surpassed revenue targets.
Grew company from five people to forty people and expanded from one state to five states.
Skills Used Management skills, strong work ethic, problem solving, decision making, system analysis, exceptional customer service.