Provisioning Analyst Resume Samples

A Provisioning Analyst is responsible for collecting and analyzing data on the organization’s logistics and provisioning functions. The job duties commonly listed on the Provisioning Analyst Resume are – identifying inefficiencies, and cost-cutting opportunities, implementing improvements across the distribution network; provisioning and de-provisioning access rights, entitlements, installations, and configurations; performing verification of proper authorization, and adhering to all security policy; assigning VPN tokens, interfacing with subject matter experts, and lead technicians, and managing communications and escalations.

The most sought-after skills include the following – excellent customer service skills, the ability to work in a fast-paced environment; excellent written and verbal communication skills, and experience working in a structured and process-driven environment. An IT degree along with equivalent work experience is seen on resumes.

Provisioning Analyst Resume example

Provisioning Analyst Resume

Summary : Fifteen years of managerial, sales, and consultative experience in a corporate environment. Result-driven, self-motivated, and creative with excellent interpersonal and team building skills.

Skills : Microsoft Office, Telephone, Light Technical Support, Customer Service, Typing, Typing, Note Taking.

Description :

    1. Provided technical assistance to IT support teams with projects or other assigned tasks.
    2. Fixed or sent tickets to correct management team.
    3. Ran reports daily for system clean up and data integrity issues.
    4. Validated orders for information accuracy based on internal company product ordering specifications.
    5. Built databases, sold services and products.
    6. Designed, implemented and maintained Service Logic Programs for Enhanced services to run on IVR system.
    7. Setup, maintained and deleted customer reporting and database accounts.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate In Paralegal


Provisioning Analyst Resume

Summary : Responsible for Providing support functions related to verification of end user security classes, training and credentials, and also Assisting in documenting, analyzing, and streamlining application account provisioning processes.

Skills : Planning Skills, Analyzing Skills.

Description :

    1. Responded to requests for new and established AWS and USG accounts.
    2. Served as a Trusted Agent for USG accounts.
    3. Maintained account information in multiple databases.
    4. Analyzed and provided advice on the development process improvements.
    5. Organized and implemented the annual training program for IT System accounts.
    6. Provided a high level of customer service while interacting with AWS employees and USG representatives.
    7. Provisioned all user access accounts related to information systems.
    8. Assisted in the design, maintenance, and integrity of the role-based access structure.
    9. Promptly notified IM management regarding breaches of AWS or USG policy.
    10. Participated in project tasks as required.
    11. May provided assistance answering help desk phone line occasionally.
    12. Maintained summary statistics regarding workload, account tracking, etc.
                            Years of Experience
                            Experience
                            10+ Years
                            Experience Level
                            Level
                            Senior
                            Education
                            Education
                            Associate In Paralegal


                            Provisioning Analyst Resume

                            Objective : Creative, resourceful and flexible, I'm a great worker able to adapt to changing priorities with a positive attitude. I am a proven problem solver with both Salesforce and Logistics experience and am excited to work with you.

                            Skills : Microsoft Excel, scheduling, handling cash and deposits, Inventory, tool usage.

                            Description :

                              1. Managed data center logistics and infrastructure to support Technical Operations Department and elevation plans for Data Center engineers.
                              2. Coordinated hardware transfers between third party warehouse providers and Data Center Engineers, including order fulfillment, reverse logistics, work orders, and cycle count programs.
                              3. Improved accuracy and visibility of leased equipment inventory in the asset management system, Tech Track, from 64 to 99.7 percent.
                              4. Implemented best practices by working with suppliers and logistics providers to create SOP's for formal employee training.
                              5. Investigated performance and logistics issues using Root Cause Analysis, leading to decreased operations cost.
                              6. Additionally, used KPI reports to show performance in receiving, shipping, and Inventory control.
                              7. Worked with transportation providers to process RMA's and LTL shipments across the U.S.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Junior
                            Education
                            Education
                            Associates In Information Technology

                            Provisioning Analyst Resume

                            Headline : As a Provisioning Analyst, responsible for Evaluating and identifying improved ways to operate and maintain telecommunication systems, and also Establishing and maintaining a professional relationship with various voice and data vendors and suppliers.

                            Skills : Advanced customer service, 80 WPM typing speed, Tech savvy, Microsoft Office Suite.

                            Description :

                              1. Updated and defined provisioning elements of a Bill of Materials.
                              2. Crucial gathered and provisioned analyze of part specifications presented to the Government.
                              3. Created EDFP that initiates procurement process for Government recognition of a part in the Bill of Materials.
                              4. Evaluated Bill of Material creating Parts List for Illustration.
                              5. Performed verification and quality checks on Illustration content by comparing Engineering Drawings, Bill of Materials with newly created Illustration.
                              6. Performed Illustrators Style checks by using a Style Guide Standard.
                              7. Updated and initiated process requirements for the uploading and maintaining of data.
                            Years of Experience
                            Experience
                            5-7 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            Bachelors Of Science In CMIS

                            Provisioning Analyst Resume

                            Objective : Responsible for Evaluating vendor proposals, obtain prices, and coordinate vendor support, and also Evaluating and maintaining telecommunication structures while continually checking for and identifying system problems.

                            Skills : Supervising, Management, Forklift Driver, Cooking, Warehouse.

                            Description :

                              1. Provisioned EMR access as part of the new hire on-boarding process, as well as developed additional bulk tools for increasing the efficiency of the process.
                              2. Created tools which improved the efficiency and accuracy of building provider records within Epic by converting ex- port sheets from Epic into a readable and easy to understand format, and composed supporting documentation.
                              3. Improved termination process which updates accounts in bulk, significantly reducing the amount of time required to process terminations allowing the process to be maintained and completed in a timely manner, and composed support- ing documentation.
                              4. Independently and collaboratively created and maintained documentation for new procedures and policies.
                              5. Collaborated with team members to ensure all requests are adequately fulfilled within appropriate security policies and completed in a timely manner.
                              6. Used various developed Access based application with OMEGA Database.
                              7. Evaluated Bill of Materials for Provisioning changes in HIMARS 1 (complete vehicle systems) and updated by comparing withing and adding new parts.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            High School Diploma

                            Provisioning Analyst Resume

                            Objective : Provisioning Analyst with 3+ years of experience in Assisting in the analysis to determine how Intrado can meet the needs of its clients through effective use of telecommunication systems.

                            Skills : Attention to detail, Strong analytical, Extensive knowledge of statistical modeling and forecasting. 

                            Description :

                              1. Advanced to assess the performance of provisioning departments and develop more efficient methodologies for placing, tracking, and completing orders for Internet service.
                              2. Project managed departmental audits.
                              3. Led the development of tools for representatives to facilitate improved productivity and efficiency.
                              4. Evaluated and recommended improvements in daily operations.
                              5. Delivered comprehensive training sessions.
                              6. Spearheaded consolidation of six separate departments into one cross-functional group, which decreased annual operating costs by $2M and reduced installation times from 60 business days to 25 calendar days.
                              7. Led system integration of six systems into one, thereby increasing productivity levels by 28%.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            Bachelor Of Arts In Ministry

                            Provisioning Analyst Resume

                            Objective : To obtain a challenging and rewarding position in any of a variety of fields utilizing my customer service skills and experience, ability to multitask and coordinate multiple resources in order to support and fulfill client/customer needs and complete projects.

                            Skills : MS office, Deliverying Skills.

                            Description :

                              1. Dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact.
                              2. Provisioned Analyst Researched and processed Winback telephone orders through AT&T research systems.
                              3. Ordered were researched through AT&T systems as well as 800's numbers.
                              4. Responsible for West Aegis orders and the timely process with attention to detail.
                              5. Completed the correct paperwork for issues that arose with processing any given order.
                              6. Responsible for the provisioning of the following: Fujitsu 9500, 4500, and 4100; Cisco 4948 switch and 15454; Ciena 5350 switch; ASR9K switch; Nortel systems; Overture Network NID's; Core Director to connect Cisco links.
                              7. Programs utilized for provisioning are NETSMART 1500 to access, build, troubleshoot, and activate DS1 and Ethernet circuits from MTSO to cell sites.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            High School Diploma

                            Provisioning Analyst Resume

                            Objective : Provisioning Analyst with experience in Inbound phone sales as well as in store retail customer service. Experienced in of providing customers and clients.

                            Skills : Microsoft proficient, Linux.

                            Description :

                              1. Interfaced with hiring managers to create request to provision technology, software, and access for new associates to US Cards.
                              2. Provided primary support services to internal associates by effectively trouble-shooting, diagnosing and resolving issues and work requests in accordance with Capital One Provisioning.
                              3. Identified /suggested and implemented corrective actions to improve quality of coordination process with management involvement.
                              4. Maintained databases of logistics information while tracking provisioning flow from origin to final delivery.
                              5. Assisted in administering support to the network applications and servers.
                              6. Analyzed Capital One data requirements and effects of interactive computer oriented systems.
                              7. Performed User Acceptance Testing, and run the project using Agile project management standards and UAT run lists in conjunction with the Salesforce development lifecycle.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            MS

                            Provisioning Analyst Resume

                            Summary : To obtain a full time Provisioning Analyst position in the Telecommunications field as a results driven professional with over 20 years of experience who wants to bring a winning attitude, proven leadership ability, and excellent interpersonal skills to a winning team.

                            Skills : Microsoft Office, Training, Customer Service, Management, Inventory Management, Process Improvement, Operations Management.

                            Description :

                              1. Administered Salesforce feature changes specific to asset management for our Technical Operations Department.
                              2. Assisted with configuration, implementation and rollout, to include all wholesale customer and cable partner training, of web based ordering system called Issue Trak.
                              3. Loaded rates into system.
                              4. Developed new call flows, design document and tested data.
                              5. Created new accounts for Digital Experience, Document Cloud and Creative Cloud customers, links solution account to cloud organizations, enables features and user access, adds/removes product context, performing product context upgrades/renewals, suspensions and account termination.
                              6. Reviewed contracts to ensure fulfillment requests are accurate, supportable and viable for provisioning.
                              7. Developed and implemented provisioning guidelines, improved work instructions to ensure that designated requests are fulfilled properly.
                                                  Years of Experience
                                                  Experience
                                                  10+ Years
                                                  Experience Level
                                                  Level
                                                  Senior
                                                  Education
                                                  Education
                                                  Associate In Computer Networking

                                                  Provisioning Analyst Resume

                                                  Objective : To work in a conducive environment for reputed organization which provides opportunities to learn & enhance work skills, that will help me grow & excel my career to contribute positively towards organizational growth.

                                                  Skills : Ambitious And Enthusiastic Business Professional Dedicated.

                                                  Description :

                                                    1. Built and sustained positive relationships, liaises with a range of stakeholders both externally and internally within the Product Delivery Operations Group, Sales, Customer Care, Engineering, Order Management, Marketing team.
                                                    2. Monitored daily requests and prioritizes tasks, keeps self and others well informed on issues that may affect the work progress.
                                                    3. Managed the coordination of multiple requests; analyzes and interprets data to inform decision makers.
                                                    4. Selected the best option from a range of potential solutions for key problems.
                                                    5. Completed requests in Service Level Agreement, tracks and fulfils backlog, offers guidance to requestors.
                                                    6. Maintained a close relationship with the Program Management Team in order to support daily provisioning and deal with out of the normal process requests, exceptions.
                                                    7. Operated in a professional manner when representing the organization both internally and externally.
                                                    Years of Experience
                                                    Experience
                                                    2-5 Years
                                                    Experience Level
                                                    Level
                                                    Executive
                                                    Education
                                                    Education
                                                    Associates Of In Merchandising