Sales And Service Representative Resume Samples

A Sales and Service Representative is hired to support the sales service team and as well as complete various job description pertaining to Selling and servicing the products. The Sales and Service Representative Resume mentions the following duties to be executed and carried out – processing sales leads, following schedules, promoting and selling products to present and potential customers, performing cost-benefit analysis, reaching out customers through cold calling, achieving sales targets, providing after-sales support to the customers, coordinating with team members, analyzing the market potential and tracking sales.

The common requirements for the post include – familiarity with BRM and CRM practices, excellent selling and negotiation skills, relationship management skills, openness to feedback, ability to provide a presentation and target wide audience; and a targeted oriented approach to over-cross sales limits. Employers pick resumes that highlight qualifications relating to marketing or sales management.

 

Sales and Service Representative Resume

Objective : Licensed life and health insurance producer with five years of Individual and Medicare sales experience. Dedicated and industrious professional holding positions of increasing responsibilities while working in fast-paced and high volume financial and healthcare environments. Strong communication, interpersonal, customer service, listening, accuracy, attention to detail and analytical skills, with exceptional ability to understand complex insurance/Medicare programs/products and explain/articulate these to callers in ways that are clear, correct and objective.

Skills : Management,.

Description :

    1. Took incoming calls from interested parties to discuss applicable insurance plans.
    2. Educated callers by confirming public, private and confidential information of these programs.
    3. Complied with insurance, Medicare and state sales, marketing and enrollment guidelines as applicable.
    4. Determined each prospect's eligibility using CMS (Center for Medicaid and Medicare Services) guidelines.
    5. Processed customer requests as they related to these programs.
    6. Navigated through multiple system applications to fulfill caller requests, updated caller information, created leads for the field sales team, and researched caller status inquiries.
    7. Recognized and complied with performance standards for work quality, work efficiency, attendance, and schedule adherence.
    8. Sold appropriate products and telephonically enrolled or completed plan changes for members into provider plans based on training and compliance requirements.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
A. A. In Hotel And Hospitality Management


Customer Sales and Service Representative Resume

Objective : Motivated, reliable, and caring Sales and Service Representative with three months banking experience, along with two years of sales experience seeking a career based around the banking industry. Striving to help people and the company I work for is what I do best.

Skills : Security, Cook, Workforce Planning, Excel, Customer Service, Operations, Forklift Operator, Forklift Driver.

Description :

    1. Promoted and up-sold customers in accordance with established revenue generation goals by taking inbound calls from within a 14 state region.
    2. Followed up on leads & referrals resulting from field activities.
    3. Developed and maintained sales materials and current product knowledge.
    4. Prepared paperwork to activate and maintain contract services.
    5. Managed account services through quality checks and other follow-up.
    6. Coordinated shipping schedules and delivery of merchandise and services.
    7. Provided on-the-job training to new sales employees.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Sales


Route Sales and Service Representative Resume

Headline : A d edicated and hard working individual who p ossesses excellent interpersonal and management s kills. Poised and able to effectively collaborate with others in both a team and individual setting. Organized and able to solve problematic situations efficiently. Educated in business administration with years of sales and management experience.

Skills : Customer Service, Computer Skills, Sales Management, Sales Management.

Description :

    1. Handled incoming calls for new memberships, responding to inquiries, resolving problems and forwarding all billing issues to management.
    2. Provided information about the gym services and programs to set appointment for new clients.
    3. Used consultative sales techniques to overcome objectives during sales presentations.
    4. Key Accomplishments: Help company build solutions in areas of customer service, cleanness and interaction with our members.
    5. Help sales department with training program that insure 100% customer service and response to customer related issues.
    6. Contributed to the sales increase by improving lead-generation and sales-tracking techniques thought Excel spreadsheets.
    7. Provide technical support with computer hardware, software and new equipment installations.
    8. Managed frontend printers to cut cost on department budgets.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Customer Service

Sales and Service Representative (Bilingual) Resume

Headline : Ambitious professional seeking a long-term career that prompts professional growth and allows utilization of both my educational background and related experiences to enhance the company's success. Strong work ethic, professional demeanor, and great initiative. Proficient at quickly learning new procedures and taking ownership of diverse projects.

Skills : Sales, Management Experience, Strong Work Ethic, Reliable, Computer Knowledge, Knowledge Of Medical Terminology, Proficient In Word, Communication Skills, Banking.

Description :

    1. Receive incoming calls and make professional analysis of clients' situation.
    2. Negotiate payment arrangements on past owing receivables.
    3. Accept debit card, credit card, or check payments to post towards card members' account(s).
    4. Answer customer inquiries about account status.
    5. Resolve inconsistencies in documentation on accounts and prepare appropriate documentation to post on accounts.
    6. Assisted customers with on-line banking and addressed all concerns.
    7. Encourage customers to take advantage of additional Citi products and services that will enhance their Citi experience.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts And Science In Psychology

Sales and Service Representative (SSR) Resume

Headline : Results-driven Customer Services Representative with proven ability to establish rapport with clients. Energetic and reliable Retail Sales Associate with 3+ years experience in a high-end merchandise environment. Core Strengths Large cash/check deposits Telecommunication skills Store maintenance Creative problem solver Inventory control Adaptability Top sales performer Opening/closing procedures.

Skills : Microsoft Office, PowerPoint, Excell, And Quickbooks.

Description :

    1. Earned management trust by serving as key holder, responsibly opening and closing store.
    2. Described product to customers and accurately explained details and care of merchandise.
    3. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
    4. Computed accurate sales prices for purchase transactions.
    5. Assisted customers in person and via telephone.
    6. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
    7. Maintained adequate cash supply in cash drawers in multiple checkout stations.
    8. Accurately logged all daily shipping and receiving orders.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Education

Reservations Sales and Service Representative Resume

Summary : I am a fast learner who believes in honesty, hard work, organization and teamwork. I have great customer service, am proactive and an independent thinker. I get along well with others, am a self-starter and work efficiently on my own and am interested in learning as much as I can about the banking industry. I feel my experience, values and skills will be a great asset to any company. I am seeking a position where I can develop and excel while giving my best to an employer.

Skills : CDL A with HazMat and tanker endorsements.

Description :

    1. Developed client base through network and seminar marketing.
    2. Ensured client retention by providing strategic investment recommendations to financial advisors based on evaluation of analyst reports covering income and equity investing.
    3. Employed numerous investment instruments in complex option hedging strategies and trading scenarios, including fixed income and equity securities.
    4. Key Accomplishments: Consistently exceeded established client account development and revenue generation goals.
    5. Established and maintained strong relationships with financial intermediaries to continually drive sales and revenue growth.
    6. Successfully managed $80 million dollars in retirement investor business through asset retention and participant satisfaction for employer-sponsored retirement plans.
    7. Increased employee/employer participation and grew average deferral contributions through onsite education and individual consultations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certification In Chartered Retirement Planning Counselor

Sales and Service Representative/Field Technician Resume

Headline : Licensed life and health insurance producer with five years of Individual and Medicare sales experience. Dedicated and industrious professional holding positions of increasing responsibilities while working in fast-paced and high volume financial and healthcare environments. Strong communication, interpersonal, customer service, listening, accuracy, attention to detail and analytical skills, with exceptional ability to understand complex insurance/Medicare programs/products and explain/articulate these to callers in ways that are clear, correct and objective.

Skills : Inventory Management, Program Management.

Description :

    1. Sourced and secured new customers for sales and service delivery of rental equipment for oil and gas industry.
    2. Networked and prospected with clients through travelling 1,000 miles weekly on rough terrains at drilling and production rig sites.
    3. Presented offerings, negotiated contracts, and delivered equipment to clients.
    4. Performed minor service repairs as needed.
    5. Serviced and maintained existing accounts while continuously prospecting for new business.
    6. Notable Accomplishments: Charged with rapid account growth at a time when company was expanding into a new market.
    7. Demonstrated deep and rich product knowledge and enjoyed a large volume of repeat and referral business.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Computer Aided Drafting & Design

Retail Sales And Service Representative Resume

Headline : Professional with over 10 years progressive experience in customer service and sales. I have a proven track record in scheduling of daily operational activities, team development, and maintaining the growth of a business.

Skills : Mac OS X, Microsoft Windows Operating Systems, Linux, Microsoft Office Suite, Adobe Production Suite, Home/Office Networks, Apple Productivity Applications, Direct sales/Marketing, SMITH Driver Training.

Description :

    1. Addressed and resolved customer product complaints empathetically and professionally.
    2. Gathered and verified all required customer information for tracking purposes.
    3. Defused volatile customer situations calmly and courteously.
    4. Accurately documented, researched and resolved customer service issues.
    5. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
    6. Identified chronic customer issues by creating and maintain customer complaint log.
    7. Resolved service, pricing and technical problems for customers by asking clear and specific questions.
    8. Managed high call volume with tact and professionalism.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
HIGH SCHOOL DIPLOMA

Sr. Sales and Service Representative Resume

Headline : My immediate career plan is to join a company I can grow with to further my experience in something I enjoy doing in order to provide for myself. with four years plus of customer service experience & 1 year of management I am able to provide exceptional performance in many aspects of this field.

Skills : Mechanic, Heavy equipment operator.

Description :

    1. Provided best-in-class customer service and problem resolution to customer queries over the voice based phone service.
    2. Supported customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
    3. Met customer requirements through first contact resolution.
    4. Worked in a 24x7 work environment; rotational /night shifts and no fixed weekly off days.
    5. Clarified customer requirements; probe for and confirm understanding of requirements or problem.
    6. Greeted customers in a courteous, friendly, and professional manner using agreed upon procedures.
    7. Listened attentively to customer needs and concerns; demonstrate empathy.
    8. Confirmed customer understanding of the solution and provide additional customer education as needed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
AA In Registered Nurse

Trilingual Branch Sales and Service Representative Resume

Objective : Highly qualified Sales And Service Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Helpdesk Anaylst, Information Tech.

Description :

    1. Delivered prompt, accurate and excellent customer service while handling customer transactions.
    2. Performed basic and in depth teller transactions.
    3. Operated within established authority limits.
    4. Actively sold the Bank's products and services in a professional manner.
    5. Referred existing and potential customers to appropriate branch personnel to create or deepen customer relationships.
    6. Marketed the Bank's services and promotions via telephone and other correspondence.
    7. Researched, answered and resolved customer issues promptly or directed them to appropriate branch personnel.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Biology And Nursing. Collegiate And Intramural Volleyball

Trilingual Branch Sales and Service Representative Resume

Objective : Highly qualified Sales And Service Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Helpdesk Anaylst, Information Tech.

Description :

    1. Delivered prompt, accurate and excellent customer service while handling customer transactions.
    2. Performed basic and in depth teller transactions.
    3. Operated within established authority limits.
    4. Actively sold the Bank's products and services in a professional manner.
    5. Referred existing and potential customers to appropriate branch personnel to create or deepen customer relationships.
    6. Marketed the Bank's services and promotions via telephone and other correspondence.
    7. Researched, answered and resolved customer issues promptly or directed them to appropriate branch personnel.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Biology And Nursing. Collegiate And Intramural Volleyball

Insurance Sales and Service Representative Resume

Summary : Willing to use my excellent customer service skills for a stable position. Looking forward to working with a growing and/or established company. Customer service is a field that I prefer to work in but also am willing to work in an administrative environment.

Skills : Microsoft Office, Operations Management, Project Management, Sales, Customer Service, International Business, Business Analysis, Business Development.

Description :

    1. Provided superior external customer service at customer locations to automotive and industrial business clients.
    2. Transported hazardous materials in a safe and efficient DOT compliant manner, while selling products and services to current and new customers.
    3. Provided mobile on-site servicing of industrial and automotive equipment.
    4. Provided industrial waste transportation service for regulation compliant disposal.
    5. Sales cold calls, and warm lead follow-up.
    6. Identify additional products and services to increase production of customer businesses while upselling.
    7. Generate sales leads for dedicated sales reps to follow-up.
    8. Maintained paperwork, logs, forms, and waybills to comply with all local, state, and federal laws.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science In Applied Management

Insurance Sales and Service Representative Resume

Summary : Willing to use my excellent customer service skills for a stable position. Looking forward to working with a growing and/or established company. Customer service is a field that I prefer to work in but also am willing to work in an administrative environment.

Skills : Microsoft Office, Operations Management, Project Management, Sales, Customer Service, International Business, Business Analysis, Business Development.

Description :

    1. Provided superior external customer service at customer locations to automotive and industrial business clients.
    2. Transported hazardous materials in a safe and efficient DOT compliant manner, while selling products and services to current and new customers.
    3. Provided mobile on-site servicing of industrial and automotive equipment.
    4. Provided industrial waste transportation service for regulation compliant disposal.
    5. Sales cold calls, and warm lead follow-up.
    6. Identify additional products and services to increase production of customer businesses while upselling.
    7. Generate sales leads for dedicated sales reps to follow-up.
    8. Maintained paperwork, logs, forms, and waybills to comply with all local, state, and federal laws.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science In Applied Management

Sales and Service Representative Resume

Objective : To obtain a position with a well-established institution where I can both contribute my current skills and knowledge as well as have an opportunity to grow professionally and work my way up through hard work and determination.

Skills : Inventory Management, Program Management.

Description :

    1. Sourced and secured new customers for sales and service delivery of rental equipment for oil and gas industry.
    2. Networked and prospected with clients through travelling 1,000 miles weekly on rough terrains at drilling and production rig sites.
    3. Presented offerings, negotiated contracts, and delivered equipment to clients.
    4. Performed minor service repairs as needed.
    5. Serviced and maintained existing accounts while continuously prospecting for new business.
    6. Notable Accomplishments: Charged with rapid account growth at a time when company was expanding into a new market.
    7. Demonstrated deep and rich product knowledge and enjoyed a large volume of repeat and referral business.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate Of Applied Science In Computer Aided Drafting & Design

Sales and Service Representative Resume

Objective : To obtain a position with a well-established institution where I can both contribute my current skills and knowledge as well as have an opportunity to grow professionally and work my way up through hard work and determination.

Skills : Inventory Management, Program Management.

Description :

    1. Sourced and secured new customers for sales and service delivery of rental equipment for oil and gas industry.
    2. Networked and prospected with clients through travelling 1,000 miles weekly on rough terrains at drilling and production rig sites.
    3. Presented offerings, negotiated contracts, and delivered equipment to clients.
    4. Performed minor service repairs as needed.
    5. Serviced and maintained existing accounts while continuously prospecting for new business.
    6. Notable Accomplishments: Charged with rapid account growth at a time when company was expanding into a new market.
    7. Demonstrated deep and rich product knowledge and enjoyed a large volume of repeat and referral business.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate Of Applied Science In Computer Aided Drafting & Design