A Sales and Service Representative is hired to support the sales service team and as well as complete various job description pertaining to Selling and servicing the products. The Sales and Service Representative Resume mentions the following duties to be executed and carried out – processing sales leads, following schedules, promoting and selling products to present and potential customers, performing cost-benefit analysis, reaching out customers through cold calling, achieving sales targets, providing after-sales support to the customers, coordinating with team members, analyzing the market potential and tracking sales.
The common requirements for the post include – familiarity with BRM and CRM practices, excellent selling and negotiation skills, relationship management skills, openness to feedback, ability to provide a presentation and target wide audience; and a targeted oriented approach to over-cross sales limits. Employers pick resumes that highlight qualifications relating to marketing or sales management.
Objective : Licensed life and health insurance producer with five years of Individual and Medicare sales experience. Dedicated and industrious professional holding positions of increasing responsibilities while working in fast-paced and high volume financial and healthcare environments. Strong communication, interpersonal, customer service, listening, accuracy, attention to detail and analytical skills, with exceptional ability to understand complex insurance/Medicare programs/products and explain/articulate these to callers in ways that are clear, correct and objective.
Skills : Management, Sales, MS Office.
Description :
Took incoming calls from interested parties to discuss applicable insurance plans.
Educated callers by confirming public, private and confidential information of these programs.
Complied with insurance, Medicare and state sales, marketing and enrollment guidelines as applicable.
Determined each prospect's eligibility using CMS (Center for Medicaid and Medicare Services) guidelines.
Processed customer requests as they related to these programs.
Navigated through multiple system applications to fulfill caller requests, updated caller information, created leads for the field sales team, and researched caller status inquiries.
Sold appropriate products and telephonically enrolled or completed plan changes for members into provider plans based on training and compliance requirements.
Experience
2-5 Years
Level
Junior
Education
BS
Sales and Service Representative Resume
Objective : Motivated, reliable, and caring Sales and Service Representative with three months banking experience, along with two years of sales experience seeking a career based around the banking industry. Striving to help people and the company I work for is what I do best.
Promoted and up-sold customers in accordance with established revenue generation goals by taking inbound calls from within a 14 state region.
Followed up on leads & referrals resulting from field activities.
Developed and maintained sales materials and current product knowledge.
Prepared paperwork to activate and maintain contract services.
Managed account services through quality checks and another follow-up.
Coordinated shipping schedules and delivery of merchandise and services.
Provided on-the-job training to new sales employees.
Experience
2-5 Years
Level
Executive
Education
BS In Sales
Sales and Service Representative Resume
Headline : A d edicated and hard working individual who p ossesses excellent interpersonal and management s kills. Poised and able to effectively collaborate with others in both a team and individual setting. Organized and able to solve problematic situations efficiently. Educated in business administration with years of sales and management experience.
Handled incoming calls for new memberships, responding to inquiries, resolving problems and forwarding all billing issues to management.
Provided information about the gym services and programs to set appointment for new clients.
Used consultative sales techniques to overcome objectives during sales presentations.
Helped company build solutions in areas of customer service, cleanness and interaction with our members.
Helped sales department with training program that insure 100% customer service and response to customer related issues.
Contributed to the sales increase by improving lead-generation and sales-tracking techniques thought Excel spreadsheets.
Provided technical support with computer hardware, software and new equipment installations.
Experience
5-7 Years
Level
Executive
Education
Customer Service
Sales and Service Representative Resume
Headline : Ambitious professional seeking a long-term career that prompts professional growth and allows utilization of both my educational background and related experiences to enhance the company's success. Strong work ethic, professional demeanor, and great initiative. Proficient at quickly learning new procedures and taking ownership of diverse projects.
Skills : Sales, Management Experience, Strong Work Ethic, Reliable, Computer Knowledge, Knowledge Of Medical Terminology, Proficient In Word, Communication Skills, Banking.
Description :
Received incoming calls and make professional analysis of clients' situation.
Negotiated payment arrangements on past owing receivables.
Accepted debit card, credit card, or check payments to post towards cardmembers' account(s).
Answered customer inquiries about account status.
Resolved inconsistencies in documentation on accounts and prepare appropriate documentation to post on accounts.
Assisted customers with on-line banking and addressed all concerns.
Encouraged customers to take advantage of additional Citi products and services that will enhance their Citi experience.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Sales and Service RepresentativeresentativeService Representative (SSR) Resume
Headline : Results-driven Customer Services Representative with a proven ability to establish rapport with clients. Energetic and reliable Retail Sales Associate with 3+ years of experience in a high-end merchandise environment. Core Strengths Large cash/check deposits Telecommunication skills Store maintenance Creative problem solver Inventory control Adaptability Top sales performer Opening/closing procedures.
Skills : Microsoft Office, Quickbooks, Communication.
Description :
Earned management trust by serving as key holder, responsibly opening and closing store.
Described product to customers and accurately explained details and care of merchandise.
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Computed accurate sales prices for purchase transactions.
Assisted customers in person and via telephone.
Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Experience
5-7 Years
Level
Consultant
Education
Education
Sales and Service Representative Resume
Summary : Hardworking, organized, Reservations Sales and Service Representative professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : MS Office, Management Skills, Sales.
Description :
Developed client base through network and seminar marketing.
Ensured client retention by providing strategic investment recommendations to financial advisors based on evaluation of analyst reports covering income and equity investing.
Employed numerous investment instruments in complex option hedging strategies and trading scenarios, including fixed income and equity securities.
Consistently exceeded established client account development and revenue generation goals.
Established and maintained strong relationships with financial intermediaries to continually drive sales and revenue growth.
Successfully managed $80 million dollars in retirement investor business through asset retention and participant satisfaction for employer-sponsored retirement plans.
Increased employee/employer participation and grew average deferral contributions through onsite education and individual consultations.
Experience
10+ Years
Level
Senior
Education
MS
Sales and Service Representative Resume
Headline : Seeking a Sales and Service Representative/Field Technician profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Inventory Management, Program Management.
Description :
Demonstrated deep and rich product knowledge and enjoyed a large volume of repeat and referral business.
Developed comprehensive knowledge of products and services offered by AAA Northeast.
Accurately logged all daily shipping and receiving orders.
Managed frontend printers to cut cost on department budgets.
Recognized and complied with performance standards for work quality, work efficiency, attendance, and schedule adherence.
Identified chronic customer issues by creating and maintain customer complaint log.
Listened attentively to customer needs and concerns; demonstrate empathy.
Experience
5-7 Years
Level
Consultant
Education
Computer Aided Drafting & Design
Sales and Service Representative Resume
Headline : Retail Sales And Service Representative Professional with over 10 years of progressive experience in customer service and sales. I have a proven track record in scheduling daily operational activities, team development, and maintaining the growth of a business.
Skills : Mac OS X, Microsoft Windows Operating Systems, Linux, Microsoft Office Suite, Adobe Production Suite, Home/Office Networks, Apple Productivity Applications, Direct sales/Marketing, SMITH Driver Training.
Description :
Addressed and resolved customer product complaints empathetically and professionally.
Gathered and verified all required customer information for tracking purposes.
Defused volatile customer situations calmly and courteously.
Accurately documented, researched and resolved customer service issues.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Resolved service, pricing and technical problems for customers by asking clear and specific questions.
Managed high call volume with tact and professionalism.
Experience
5-7 Years
Level
Management
Education
HIGH SCHOOL DIPLOMA
Sales and Service Representative Resume
Headline : Sales and Service Representative with 2+ years of experience in Proactively representing our company primarily through telephone contact by answering and making calls, setting service and sales appointments, targeting inactive accounts in order to generate new sales opportunities, and following up with customers on various issues.
Skills : Mechanic, Heavy equipment operator, Sales.
Description :
Provided best-in-class customer service and problem resolution to customer queries over the voice based phone service.
Supported customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
Met customer requirements through first contact resolution.
Worked in a 24x7 work environment; rotational /night shifts and no fixed weekly off days.
Clarified customer requirements; probe for and confirm understanding of requirements or problem.
Greeted customers in a courteous, friendly, and professional manner using agreed upon procedures.
Confirmed customer understanding of the solution and provide additional customer education as needed.
Experience
5-7 Years
Level
Consultant
Education
AA In Registered Nurse
Sales and Service Representative Resume
Objective : Highly qualified Sales And Service Representative with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Helpdesk Analyst, Information Tech.
Description :
Consistently met and/or exceeds minimum member satisfaction scores and other related position related goals.
Utilized systems/technology & cross selling techniques to create an overall positive member experience, while enhancing the value of Club membership.
Provided registry services, including processing confidential documents and information, inputting information into databases and systems ensuring all State and Federal requirements are met.
Viewed and issued secure documents and verify identities as well as have substantial contact with members of the public seeking services or information.
Serviced vary by state but include State Drivers Licensing, State ID, Registration services and issuance of Federal Real ID endorsements.
Provided assistance to members for all travel needs, car rentals, accommodations and points of interest; provides AAA publications and other materials to members; makes hotel, car, bus and ferry reservations for members; counsels and books members special packages/city tours or travel promotions.
Adhered to all policies and procedures pertaining to the security of cash, ticket inventory and other Club property.
Experience
2-5 Years
Level
Junior
Education
BA
Sales and Service Representative Resume
Objective : As a Sales and Service Representative, responsible for Working directly with technicians to help develop job estimates, send estimates to customers and follow up accordingly to schedule the work.
Skills : Communication Skills, Researching, Sales.
Description :
Delivered prompt, accurate and excellent customer service while handling customer transactions.
Performed basic and in depth teller transactions.
Operated within established authority limits.
Actively sold the Bank products and services in a professional manner.
Referred existing and potential customers to appropriate branch personnel to create or deepen customer relationships.
Marketed the Bank services and promotions via telephone and other correspondence.
Researched, answered and resolved customer issues promptly or directed them to appropriate branch personnel.
Experience
2-5 Years
Level
Junior
Education
MS
Sales and Service Representative Resume
Summary : Seeking a Sales and Service Representative profession, responsible for Acting as a liaison with other departments, including but not limited to; Travelling, Insurance, Membership, Finance, IT, Member Relations to coordinate and gather appropriate information for the member or department issues.
Skills : Microsoft Office, Operations Management, Project Management, Sales, Customer Service, International Business, Business Analysis, Business Development.
Description :
Identified additional products and services to increase production of customer businesses while upselling.
Generated sales leads for dedicated sales reps to follow-up.
Promoted the sales of primary and associate memberships, counsels public on benefits accruing to AAA members, including AAA Premier, Plus, AAA credit card program and other branch promotions; makes any changes on existing memberships and assists members with membership problems.
Assisted members with International/Inter-American Driving Permit, passport photos, foreign currency, theme park tickets, entertainment tickets, and all other Club products to members.
Acted as a liaison with other departments, including but not limited to.
Traveled, Insuranced, Membership, Finance, IT, Member Relations to coordinate and gather appropriate information for the member or department issues.
Proactively worked with Account Manager and local Customer Service Manager to schedule annual training seminars.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Sciencet
Sales and Service Representative Resume
Summary : Willing to use my excellent customer service skills for a stable position. Looking forward to working with a growing and/or established company. Customer service is a field that I prefer to work in but also am willing to work in an administrative environment.
Skills : Sales, Multiatking, Communication.
Description :
Provided superior external customer service at customer locations to automotive and industrial business clients.
Transported hazardous materials in a safe and efficient DOT compliant manner, while selling products and services to current and new customers.
Provided mobile on-site servicing of industrial and automotive equipment.
Provided industrial waste transportation service for regulation compliant disposal.
Maintained paperwork, logs, forms, and waybills to comply with all local, state, and federal laws.
Worked closely with the Customer Account Manager and Customer Service Representative to provide supply contracts, recommend spare parts, proposals, etc. to our business network and identify areas of opportunity.
Actively tracked equipment fleet and hour usage on a monthly basis.
Experience
10+ Years
Level
Senior
Education
BS In Applied Management
Sales and Service Representative Resume
Objective : Sales and Service Representative is responsible for finding and keeping customers, providing outstanding technical support, and making sure that customers are happy with the product. This includes being a one-stop resource for customer service, sales, marketing, and engineering.
Skills : Management, Communication, MS Office.
Description :
Identified sales opportunities based upon gaps in product line penetration and devise action plan to capture this business.
Developed specific parts and service solutions, utilizing Salesforce to track the sales funnel and stage of each opportunity.
Drafted and presented contract agreements for parts and service offerings.
Assisted Customers with finding new ways to expand our product base on key account visits.
Managed business portal and business warranty on a monthly basis to ensure all purchased inventory is moved to prospective direct business.
Assisted Customer and End Users in high profile demos and start ups.
Ensured Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
Experience
2-5 Years
Level
Executive
Education
Associate Of Applied Science
Sales and Service Representative Resume
Objective : To obtain a position with a well-established institution where I can both contribute my current skills and knowledge as well as have an opportunity to grow professionally and work my way up through hard work and determination.
Skills : Sales, Customer Service, Communication.
Description :
Sourced and secured new customers for sales and service delivery of rental equipment for the oil and gas industry.
Networked and prospected with clients through traveling 1,000 miles weekly on rough terrains at drilling and production rig sites.
Presented offerings, negotiated contracts, and delivered equipment to clients.
Performed minor service repairs as needed.
Serviced and maintained existing accounts while continuously prospecting for new business.
Charged with rapid account growth at a time when the company was expanding into a new market.
Collected containerized waste like used oil filters and etc.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
