Catastrophe Claims Adjuster Resume
Objective : As a Catastrophe Claims Adjuster, responsible for delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of moderately complex auto and/or property claims through personal contact with insureds, claimants, and witnesses.
Skills : Insurance Knowledge, Investigation.
Description :
- Interpreted policy wordings, determined policy coverage, and ensured appropriate reserving.
- Investigated losses to determine liability, attending loss scene as required.
- Evaluated relevant information from lawyers, medical providers and other experts.
- Wrote scope and estimate of loss using property estimating software.
- Negotiated with insureds, claimants, lawyers and insurers.
- Coordinated services with vendors and service providers.
- Adjusted claim from inception to completion in a proactive manner.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor’s Degree in Insurance
Senior Catastrophe Claims Adjuster Resume
Summary : As a Catastrophe Claims Adjuster, accountable for providing quality service and managing expenses through the claims settlement process. Opening new claims, setting up appraisals, assigning contractors, investigation, negotiation, and settlement of residential and auto claims.
Skills : Analysis, Communication Skills.
Description :
- Provided ongoing technical advice and guidance to junior inside claims staff.
- Maintained accurate records based on company standards and policies within the claims system.
- Supplemented the National Catastrophe Team as required for Corporate Catastrophe Response in any region.
- Remained up-to-date with legislative changes and trends in the insurance industry.
- Collaborated with contractors, adjusters and policy holders promptly to ensure the proactive handling of the claim.
- Reviewed and wrote estimates, performed re-inspections, and assisted with dispute resolutions as required.
- Kept accurate notes/documentation, ensuring the systems of record is are up to date and comprehensive.
Experience
10+ Years
Level
Senior
Education
Bachelor’s Degree in Insurance
Catastrophe Claims Adjuster Resume
Summary : As a Catastrophe Claims Adjuster, prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with the contractor and/or Policyholder. Conducts thorough on-site inspections and remote assessments to evaluate property damages caused by natural disasters.
Skills : Attention to Detail, Negotiation Skills.
Description :
- Attended technical upgrading courses and kept abreast of industry advancements such as property repair procedures and materials.
- Collaborated with various stakeholders to develop and deliver training, supporting the development of others.
- Recognized and provided recommendations as to when experts and/or vendors such as engineers and content evaluation firms are required.
- Conducted field based investigations by visiting policyholders’ homes to investigate property damage.
- Used claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment.
- Represented the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
- Communicated and interacted with a variety of individuals including insureds, attorneys, public adjusters and forensic experts.
Experience
7-10 Years
Level
Management
Education
Bachelor’s Degree in Insurance
Associate Catastrophe Claims Adjuster Resume
Objective : As a Catastrophe Claims Adjuster assigns and supervises the handling of property losses by independent adjusters when necessary. Advises claims adjusters regarding the handling of claims. Properly documents claim files with all activities and submits final report to file for closure.
Skills : Customer Service, Time Management.
Description :
- Explained benefits, coverages, and claims process either verbally or in writing.
- Applied knowledge of state and federal laws, statutes, and insurance regulations through the claim-handling process.
- Performed field investigations to handle catastrophe claims.
- Managed informal hearings, arbitrations, and litigations for complex claims.
- Conducted service training for Junior Adjusters.
- Performed re-inspections to confirm damages.
- Assisted Claims Adjusters in processing and managing insurance claims.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Finance
Assistant Catastrophe Claims Adjuster Resume
Objective : As a Catastrophe Claims Adjuster, attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department.
Skills : Strong knowledge of insurance policies, Coverage.
Description :
- Participated in focus audit activities.
- Assisted and participated in discussions regarding development of quality insurance programs.
- Maintained confidentiality on information regarding claims.
- Analyzed property damages to determine the extent of liability.
- Interviewed claimant and witness as needed.
- Analyzed police and hospital records for investigative purposes.
- Involved in property claim adjusting activities.
Experience
0-2 Years
Level
Junior
Education
Bachelor’s Degree in Insurance
Catastrophe Claims Adjuster Resume
Objective : As a Catastrophe Claims Adjuster, responsible for the investigation, analysis, and partnership with Field Adjusters and/or Independent Adjusters to resolve channeled Property loss claims within assigned authority limits and consistent with policy and legal requirements.
Skills : Excellent negotiation, Settlement skills.
Description :
- Performed coverage analysis for catastrophe claims.
- Prepared loss experience reports to help calculate profitability.
- Maintained accurate and current claim file documentation throughout the life cycle of claim cases.
- Handled personal property claims requiring outside field investigations and/or inspections.
- Worked within specific limits and authority on assignments of moderate technical complexity.
- Coordinated with internal departments and external parties to facilitate the claims resolution process.
- Provided excellent customer service by addressing inquiries and concerns related to claims.
Experience
0-2 Years
Level
Fresher
Education
Bachelor’s Degree in Insurance
Catastrophe Claims Adjuster Resume
Summary : As a Catastrophe Claims Adjuster, responsible for investigating and resolving property claims that cannot be completed in the regional field property groups. Reviews property damage and makes decisions about what repairs are needed and if they're covered by an insurance policy.
Skills : Time Management, Adaptability.
Description :
- Implemented and coordinated the most effective management techniques to mitigate loss and expense payments.
- Handled a high volume of catastrophe claims resulting from hurricanes, floods, wildfires, and other natural disasters.
- Conducted thorough on-site inspections to assess property damages and determine coverage eligibility.
- Collaborated with field agents, policyholders, and third-party experts to gather necessary information for accurate claims processing.
- Analyzed policy terms and conditions to ensure adherence to company guidelines and industry regulations.
- Provided timely and transparent communication to policyholders, explaining claim decisions and addressing concerns.
- Conducted initial investigations, collected supporting documentation, and communicated with policyholders.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's Degree in Finance
Catastrophe Claims Adjuster Resume
Objective : As a Catastrophe Claims Adjuster works with and may coordinate a number of vendor services, according to the appropriate coverage, such as contractors, experts, emergency repair, cleaning services, and various replacement services while ensuring the customer is appropriately communicated to.
Skills : Decision-Making, Computer Literacy.
Description :
- Stay updated on industry trends, policy changes, and emerging technologies to enhance claims processing efficiency.
- Managed a portfolio of catastrophe claims, ensuring prompt and accurate resolution.
- Utilized advanced estimating software and tools to assess property damages and calculate settlements.
- Collaborated with underwriters and risk management teams to identify potential areas of improvement in policy coverage.
- Conducted training sessions for junior claims adjusters on best practices, industry standards, and company policies.
- Developed and maintained positive relationships with contractors, restoration specialists, and other key stakeholders.
- Collected and reviewed all necessary documentation, including policy information, photos, and third-party reports, to accurately assess the extent of damages and determine coverage eligibility.
Experience
2-5 Years
Level
Executive
Education
Bachelor’s Degree in Insurance
Catastrophe Claims Adjuster Resume
Summary : As a Catastrophe Claims Adjuster, responsible for all aspects of each claim, including informal hearings, arbitrations, and small claims litigation, and maintaining a high level of productivity, confidentiality, and customer service.
Skills : Report preparation, Administrative support.
Description :
- Analyzed insurance policies to ensure compliance with company guidelines and industry regulations.
- Interpreted policy terms and conditions to make informed decisions regarding coverage.
- Maintained transparent and proactive communication with policyholders, field agents, contractors, and other stakeholders throughout the claims process.
- Provided clear explanations of claim decisions and addressed any concerns or inquiries.
- Negotiated fair and efficient settlements with policyholders, contractors, and other involved parties.
- Ensured timely resolution while considering both the company's and the policyholder's interests.
- Utilized advanced claims management software, such as Guidewire and Xactimate, to accurately estimate damages, track claims progress, and generate reports.
Experience
7-10 Years
Level
Consultant
Education
Bachelor’s Degree in Insurance
Catastrophe Claims Adjuster Resume
Summary : As a Catastrophe Claims Adjuster, responsible for inspecting property damages following a man-made or natural disaster. Establishing a fair and fast claims settlement with an insurance policyholder.
Skills : Self-Development, Information Management Skills, Collaborates, Customer Focus.
Description :
- Prepared and maintained claim files, ensuring accuracy and completeness of information.
- Continuously enhanced knowledge and skills to improve claims processing efficiency.
- Handled both 1st party claims under multiple policy types and numerous endorsements.
- Conducted on-site inspections when needed, evaluated damages, and handled claim negotiations with insureds, claimants, attorneys, and public adjusters.
- Responded to customer inquiries, made appropriate decisions, and closed files as needed.
- Interpreted and determined policies, leases, by-laws, declarations, articles, and contract coverages and applied to all parties for assigned losses.
- Identified complex issues and handled claims on a good-faith basis.
Experience
7-10 Years
Level
Management
Education
Bachelor’s Degree in Insurance
