Personal Injury Case Manager Resume Samples

A Personal Injury Case Manager is responsible for managing all aspects of a personal injury or workers’ compensation case. These professionals are responsible for coordinating with the client’s family, insurance companies, employers, medical providers, and other parties involved in the case. Other daily responsibilities are listed on the Personal Injury Case Manager Resumereviewing medical records, preparing and filing legal documents, making sure that the client’s legal rights are protected, and communicating with the client and the other parties involved in the case. Additionally, they also ensure that the client is receiving appropriate compensation for their injury and damages and that their medical bills are paid.

The nature of the job demands the following skills and abilities – strong communication and interpersonal skills, a thorough knowledge of the law and legal procedures, excellent problem-solving and organizational skills, the ability to handle a large caseload, keep accurate records, and work with a variety of people. While the qualifications vary based on the type of employer, a bachelor’s degree in law, business, or a related field is preferred, and experience in the legal field is added advantage.

Personal Injury Case Manager Resume example

Personal Injury Case Manager Resume

Summary : As a Personal Injury Case Manager, Assisted the attorney/paralegal in preparing the case for settlement by preparing documents and correspondence as needed. Negotiated case settlements with insurance carriers and negotiate reductions for outstanding medical balances with providers and insurance companies.

Skills : Microsoft Office, Client Management, Case Management, Customer Relationship Management.

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Description :

  1. Facilitated the processing and settlement of personal injury plaintiff cases without court involvement.
  2. Handled pressure, in a fast-paced office in a professional manner.
  3. Confirmed client was being treated by a doctor at the initial stage.
  4. Requested police report and confirm with an insurance company that accident has been reported.
  5. Provided reports to insurance companies and Ordered/requested medical records.
  6. Monitored medical treatment and verify all out-of-pocket expenses for clients.
  7. Understood and analyzed the legal issues in the case, communicating with the client, managed the clients expectations, prepared for trial, and kept the legal team organized.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's In pre-law


Personal Injury Case Manager Resume

Objective : As a Personal Injury Case Manager, screened new calls; prepared case intake sheets; contacted clients, insurance adjustors, medical providers; gathered medical records and lost wage documents; managed a high volume case load; submitted bills and recorded for PIP payments; prepared demand packages; handled settlement disbursements.

Skills : Bilingual - Spanish Needles Microsoft Outlook Client Service Planning And Organizing Communication Time Management Detail Oriented Word, PowerPoint 2010.

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Description :

  1. Managed over 30 cases for a Personal Injury law firm.
  2. Effectively managed cases by prioritizing older cases using Finished Treating Status reports.
  3. Created client satisfaction by consistently communicating with clients, insurance adjustors and providers.
  4. Received potential new client phone calls in a friendly manner and prepares case intake sheets for attorney.
  5. Translated correspondence letters for Spanish-speaking clients.
  6. Worked well independently and in a fast-paced work environment.
  7. Maintained contact between clients, attorneys, insurance.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's In Political Science


Personal Injury Case Manager Resume

Objective : As a Personal Injury Case Manager, managed a high volume of personal injury cases from start to finish, and provided support to clients, medical providers, and insurance companies.

Skills : Legal Research, Graphic Design, Floral Design, Event Planning, Budgeting.

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Description :

  1. Investigated new and reassigned personal injury cases; included auto accidents, premises liability, and dog bites.
  2. Handled case from beginning to resolution pre-litigation.
  3. Prepared bodily injury demands and send out after attorney's review and approval.
  4. Addressed responses, offers, liability, and injury disputes; whatever is required to bring the case to resolution in a timely manner.
  5. Maintained monthly contact with clients to obtain updates in order to have their case prepared to be put out on demand.
  6. Investigated cases, searching to identify a source(s) of insurance coverage against which the client's injury cases can be pursued.
  7. Used Strong investigative skills to identify coverage, determine liability, and document the client's injuries and treatment.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's In pre-law

Personal Injury Case Manager Resume

Summary : As a Personal Injury Case Manager, read and interpreted documents such as safety rules, operated and maintenance instructions, and procedure manuals. Wrote routine reports and correspondence. Spoke effectively before groups of customers or employees of organization.

Skills : Administration, Legal knowledge.

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Description :

  1. Worked cases from beginning to settlement.
  2. Scheduled new clients to meet with the attorney and myself.
  3. Met with potential clients, and worked with attorney and client to make settlement demand against insurance company.
  4. Worked with doctors and doctor's office staff concerning treatments and status of clients.
  5. Investigated accidents and drafted demand packages.
  6. Negotiated settlements with adjusters on behalf of clients.
  7. Located experts for Medical Malpractice case reviews.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
License In Education

Personal Injury Case Manager Resume

Headline : Obtaining a Personal Injury Case Manager position which will add value to the organization based on a varied background, complemented by more than a decade of hands-on experience. Supervised team to make sure the following are done: Opened insurance claims and sending letters of representation. Obtained evidence such as traffic and police reports, pictures, intake etc. Collected medical records and bills. Opened Medi-Cal, Medi-Care claims.

Skills : Type 60 Wpm, Bookkeeping.

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Description :

  1. Reviewed and processed personal injury and premise liability claims.
  2. Interviewed clients to obtain all information to begin claim.
  3. Maintained up to an average of 80 files.
  4. Independently prepared claims from beginning to settlement negotiations with attorney.
  5. Provided error free completed package for review by staff attorney.
  6. Distributed settlements to law firm, doctors, and client.
  7. Assisted in locating and retrieving files as requested by the personal injury pods and management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
License In Education

Personal Injury Case Manager Resume

Objective : Dedicated and diversified Personal Injury Case Manager professional with a strong background in customer service, complex problem solving, and sales. Excellent negotiation, time management, issue resolution, customer interaction, and writing/oral skills. Communicated with clients, insurance companies in a professional and friendly manner.

Skills : Microsoft Office, Communication.

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Description :

  1. Reported directly to Attorneys with a broad range of responsibilities that encompass the timely and complex preparation of case files from Social Security disability intakes, first applications, request for re- considerations through to hearing.
  2. Skillfully managed cases files of personal injury, social security, worker's compensation, and criminal law from pre-suit, litigation and through the trial phase.
  3. Liaised between Attorneys, clients, insurance companies, adjusters, law firms, and governmental agencies.
  4. Obtained accident reports, filed insurance claims with adjusters.
  5. Maintained contact with clients throughout medical treatment process.
  6. Gathered medical records and bills for Settlement Brochure for insurance company to review to begin settlement negotiations.
  7. Maintained case accuracy and current status by leading client reviews on agreed upon basis.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Management

Personal Injury Case Manager Resume

Headline : Highly efficient Personal Injury Case Manager with extensive knowledge of administrative and secretarial procedures, with experience in Real Estate, Person Injury, and Collections. Obtained medical records, police reports and handled all aspects of case management from beginning to end, handled of liens and reductions prior to case closure.

Skills : Customer Service, Analytical.

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Description :

  1. Maintained the firm's direct mail advertising program.
  2. Managed 100+ cases in preparation for negotiations/litigation procedures.
  3. Interviewed and screened all potential personal injury clients.
  4. Verified attorney representation: party and Medical Payment liability.
  5. Gathered and entered new patients into computer software program (Medisoft) maintained current status of claims filed.
  6. Audited and prepared medical records accessed via EMR system which included radiology, orthopedic, pain management and chiropractic treatment and send bill to responsible party.
  7. Maintained current established patient for payment status purposes.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Associates In Paralegal

Personal Injury Case Manager Resume

Summary : As a Personal Injury Case Manager, Provided daily administrative support to the Personal Injury Department, Case Specialists, Physicians, Administrative Assistants, support staff, and the Executive Director of Administration resulting in excellent patient and client relations.

Skills : Negotiation, Advocacy skills.

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Description :

  1. Filed SR-1 and SR-19 as indicated by supporting staff for WC and PI.
  2. Provided coverage when PI Case Manager and Paralegal are out on vacation or as needed.
  3. Opened new PI and/or WC files and request records accordingly.
  4. Requested file records as instructed by Attorney or supporting staff.
  5. Organized medical and billing records, and opened claims with Medical, Medicare, and other lien holders.
  6. Gathered case costs and final bills upon settlement.
  7. Managed competing demands and handle multiple cases at once.
                            Years of Experience
                            Experience
                            10+ Years
                            Experience Level
                            Level
                            Senior
                            Education
                            Education
                            Diploma

                            Personal Injury Case Manager Resume

                            Summary : As a Personal Injury Case Manager, Managed daily and weekly case management for all patient cases, updated appropriates to admin staff, management as needed, properly documented all accounts and any required departmental reports.

                            Skills : Research, Time management.

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                            Description :

                            1. Assisted opening health insurance claims on behalf of clients and overseeing the process and handle related correspondence accordingly.
                            2. Requested traffic collision reports electronically, by mail and in person from various law enforcement agencies.
                            3. Maintained calendar and scheduled clients accordingly to meet with PI Managing Attorney/Partner.
                            4. Assisted with Rogs; interviewed clients and collected data/client history and transfered information via written response and prepare as needed per Attorney.
                            5. Communicated with clients as needed regarding appointments and work with clients to provide required documents on files as required by Attorney.
                            6. Provided support to the staff and Attorney with preparing breakdowns.
                            7. Drafted and sent letters and provide overall support to case managers.
                                      Years of Experience
                                      Experience
                                      7-10 Years
                                      Experience Level
                                      Level
                                      Consultant
                                      Education
                                      Education
                                      Juris Doctor

                                      Personal Injury Case Manager Resume

                                      Headline : As a Personal Injury Case Manager, established and organized files; monitored and maintained calendars for Associate Attorney; met deadlines; documented actions; input information into file database and confirming case status with attorney; coordinated and scheduled EUOs, depositions, hearings, mediations, and arbitrations as well as assisted the attorney in preparing for the same.

                                      Skills : Empathy, Organization, Ethical conduct, Writing, Research.

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                                      Description :

                                      1. Managed multi-line telephones, set appointments for new/existing clients, and take case information from clients, medical providers, insurance companies, and opposing counsels.
                                      2. Helped, developed cases by maintaining contact with people involved in the case; scheduled depositions; prepared and forwarded summonses and subpoenas; drafted complaints; prepared and filed discovery requests; prepared responses to opposing counsel; generated status reports.
                                      3. Kept clients informed by maintaining contact; communicating case progress.
                                      4. Maintained case costs by verifying outstanding balances with attorney, clients, and providers.
                                      5. Accomplished organization goals by accepting ownership for accomplishing new and different requests; explored opportunities to add value to job accomplishments.
                                      6. Communicated with clients to obtain treatment updates and relevant case information.
                                      7. Requested medical records from the clients specific medical providers.
                                                            Years of Experience
                                                            Experience
                                                            5-7 Years
                                                            Experience Level
                                                            Level
                                                            Executive
                                                            Education
                                                            Education
                                                            Bachelor's In pre-law