A Personal Vacation Planner performs a virtual travel agent and sales duties. A well-drafted Personal Vacation Planner Resume mentions the following core duties and tasks – working for large companies like cruise line and theme park and to help them plan trips for a particular destination; taking responsibility for managing a database of guests by making calls to them and keeping them informed of the vacation itinerary and plans; providing the needed solutions to the travelers; managing the guest’s buying habits, and satisfying the guest’s demands and preferences.
Summary of skills that can determine success in this field includes the following – excellent management of guests, strong communication skills to persuade and convey information clearly; the ability to adapt to new technologies and systems quickly, and an enthusiastic approach. While there aren’t any pre-determined qualifications set aside for this role, holding a degree in hospitality management is convincing.
Objective : Proven top producer as Personal Vacation Planner Strong leadership skills combined with diverse competency in the fields of Travel, Finance, Computer, and Audio Visual Technology.
Provided the best value for customer vacation itineraries.
Compiled and maintained customer email leads generated via the internet.
Responded to all customer leads with cover letters and product line brochures.
Communicated all updates and product changes to our dealers.
Customer Service Specialist, Bahamasair Sales, and issuing of tickets collect fares and excess baggage charges.
Experience
2-5 Years
Level
Junior
Education
Specialist Training In Mortgage Broker Loan Originator
Personal Vacation Planner Resume
Summary : Over a decade of consistent top sales production in multiple industries Exceptional organizational and time management skills A passion for excellence coupled with strong communication skills A talent for articulating product features and benefits Highly competent, with knowledge of various CRM software programs.
Skills : Certified Mortgage Broker, Certified and Trained in major Cruise Lines, Technology Products, Mobile Solutions, Computer Diagnosis, and Software Solutions, Microsoft Access, Excel, Word, Sabre Software, and most CRMs.
Description :
Made arrangements for transportation, hotel accommodations, car rentals, tours, and recreational activities.
Generated over $1 million per year in revenue every year since 2007.
Consulted with clients on specific accommodations for their package, catering to every need.
Managed and organized a large database of over 10,000 leads, leading to high closing ratios.
Built business through making over 100 outbound calls per day along with daily email marketing campaigns.
Proficiently serviced guests before and after their vacation to gain customer retention.
Contributed to creating new training materials for employees in the department.
Experience
10+ Years
Level
Senior
Education
Diploma
Personal Vacation Planner Resume
Objective : Seeks to obtain a Personal Vacation Planner position with a company that values client relations and excellent customer service, and to utilize the skills have obtained through previous work experience for both our benefits.
Skills : Management, Customer Service, Payroll, and Accounts Payable/Receivable.
Description :
Outbound sales representative in the Consumer Sales department.
Responsible for outbound sales and service, as well as all follow-up calls, letters, e-mails, etc.
Entrepreneurial skills, sales discipline, and sales ability.
Met daily sales and productivity requirements and expectations.
Managed database of direct guests, web users, and customer service contacts to ensure that their buying habits, family dynamics, special interest, and vacation patterns are documented to determine future sale calls.
Met daily and weekly Revenue Goals Meet daily call and talk time goals to ensure at least 95% on the scorecard.
Managed guest bookings with pertinent legal documentation, information, and collect payments.
Experience
2-5 Years
Level
Junior
Education
BA In Business Administration
Personal Vacation Planner Resume
Headline : Looking to join a company where one can utilize experience and skills in administrative and customer service areas. Want to obtain new skills with which to work, and find opportunities to expand in new areas.
Educated guests on various promotions for best value/ customer satisfaction.
Built strong customer relationships for both individuals and groups.
Ensured compliance for proper reconciliation in the GMP (guest management portal).
Assisted team coach as a mentor for new employees.
Maintained an average QA (quality assurance) score of 97.8% out of 100 by adhering to the sales process and transferring enthusiasm.
Grew $8 million databases to $14+ Million CRM (client relationship management) database through rapport building.
Handled sales inquiries and make reservations for new guests as well as returning guests.
Experience
5-7 Years
Level
Executive
Education
BA In Political Science/ Communication
Personal Vacation Planner Resume
Objective : Seeking a challenging Personal Vacation Planner position where one can continue to utilize and build upon diverse experience. Cultivate and maintain positive and productive relationships with all contacts through solid interpersonal and communication skills.
Assisted customers with their vacation planning needs.
Exceeded quota of a number of outgoing and incoming calls daily, weekly, monthly.
Received multiple commendations for numbers of bookings made daily, weekly, and monthly.
Organized marketing and hospitality.
Helped customers make their vacation plans a lot easier.
Built and maintained relationships with current and potential cruise customers while meeting daily and monthly production and performance standards.
Telecommuted with limited supervision.
Experience
2-5 Years
Level
Junior
Education
Vocational In Nursing Assistant
Personal Vacation Planner Resume
Objective : Personal Vacation Planner is responsible for creating and selling vacation packages in the United States. This includes planning vacations, researching travel, and selling vacation packages.
Skills : Graphic Design, Logistics Management, International Travel Policies.
Description :
Placed outbound calls to prospect past guests and assist with planning.
Made outbound calls to leads interested in booking cruises.
Used email/phone to contact guests.
Developed and cultivated a database of past guests via outbound sales calls and referrals.
Conducted call campaigns for various demographics.
Responsible for selling Carnival Cruise Line vacations directly to consumers by cultivating and maintaining customer relationships.
Achieved Century club status on multiple occasions by booking an average of 100 vacations in a month.
Experience
2-5 Years
Level
Junior
Education
MBA In Technology Management
Personal Vacation Planner Resume
Summary : Polished and poised professional with extensive sales, public speaking, and administrative skills. Strong multi-tasking ability and well-versed in MS Office Applications. Expert in travel planning. Works diligently to fulfill customer expectations to corporate standards, while using self-initiative to manage unexpected situations. Expert at conflict resolution. Highly developed public speaking and communication skills, with an emphasis on dealing with cultural differences from all over the world.
Skills : Telephone and Office Etiquette, Strong Written and Verbal Communication Typing Speed of 30 wpm.
Description :
Customized cruises for customers.
Sold cruises to individuals who had been established as leads.
Marketed promotions by email and outbound calls.
Delivered an overall superior customer service experience for prospective guests.
Converted prospective guests into clients via inbound sales calls.
Reached out to guests pre-arrival to offer concierge assistance.
Achieved high sales percentage with a consultative, value-focused customer service approach.
Experience
7-10 Years
Level
Management
Education
Psychology/Marketing
Personal Vacation Planner Resume
Headline : Seeking a Personal Vacation Planner position in training/development or sales, as a single contributor or supervisor. Decorated achiever receiving numerous accolades for exceptional performance and consistently exceeding mission goals and objectives.
Skills : Microsoft Office Expert Including Powerpoint, Siebel, Navigator.
Description :
Sold cruises while making outbound calls data entry.
Delivered a fun and memorable service experience to customers via telephone, while focused on achieving high customer satisfaction.
Naturally engaged with customers creating a personal connection while building brand loyalty.
Effectively managed inbound and outbound calls from guests, travel partners, and internal staff on existing bookings.
Possessed the ability to adapt to rapidly changing requirements, resolved complex issues while meeting deadlines and schedules.
Booked an average of 42 clients per month on 24 unique Carnival cruise ships Average customer service rating 98.5% Management of 7,000+ database.
Managed quality communication, customer support, and product representation for each client.
Experience
5-7 Years
Level
Executive
Education
MS In Physical Education
Personal Vacation Planner Resume
Headline : Personal Vacation Planner is responsible for the creation of an exciting and intellectually stimulating work environment. Responsible for developing and implementing their own marketing plan and budget.
Skills : Office Etiquette, Strong Written, and Verbal Communication.
Description :
Coordinated and scheduled client's vacation/vacations.
Assisted clients in maximum use of ownership.
Made clients' needs and wants a top priority.
Maintained accurate records of all transactions including accounting and promotion availability.
Serviced new and existing reservations in an accurate.
Responsible for managing new callers per day to design and sell future vacations.
Attentive to customers' needs, paying close attention to details.
Managed the guests' buying habits and special interests, capturing this key information and formulating it to the customers' specific needs.
Experience
5-7 Years
Level
Executive
Education
MS In Physical Education
Personal Vacation Planner Resume
Headline : Personal Vacation Planner is responsible for creating and managing a company’s company-wide vacation policy. This includes creating company-wide policies, providing guidance to employees, and providing training to managers on how to properly manage vacation requests and leave requests.
Skills : Customer Service, Vacation Planner.
Description :
Executed calls to customers and booked them on cruise vacations.
Addressed customer questions and concerns about their cruise vacation.
Assisted customers in calling in with all aspects of their travel plans.
Educated on destinations and travel requirements.
Handled escalation issues and correct last-minute travel issues.
Contributed to creating new training materials for employees in the department.
Personalized cruise vacations for customers from start to finish, including airline reservations.
Marketed and sold cruise vacations to potential and existing customers through the use of measured sales practices.
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