Vacation Planner Resume
Summary : Constantly be working with people and using a computer. Deal with customers daily, constantly working with a computer, and answering phone calls.
Skills : Customer service, Answering phone calls.
Description :
- Positioned combined customer service and administrative functions with troubleshooting and solving customer service problems.
- Assisted guests in purchasing Universal Studios Tickets at various Partnering Hotels Up-Sell Universal products such as Blue Man Group.
- Assisted Front Desk on overflow calls and routed to appropriate room or Department.
- Established a solid trustworthy customer relationship for the unique task of recommending films/computer gaming interests.
- Followed a detailed plan for the exponential growth in sales, for various customer service opportunities.
- Able to communicate with a customer the way they want to be interacted with.
- Created a comfortable, low-stress environment for groups of people, resulting in a trend of the same groups of individuals.
Experience
10+ Years
Level
Senior
Education
Diploma
Vacation Planner II Resume
Headline : Excellent communicator with the ability to elicit interests, enthusiasm, drive and energy using a common sense approach.
Skills : Planning Skills, Management.
Description :
- Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.
- Advised customers of necessary actions and strategies for debt repayment.
- Monitored overdue accounts, using computers and a variety of automated systems.
- Answered customer questions regarding problems with their accounts.
- Received payments and post amounts paid to customer accounts.
- Called customers and remind them of their due dates and collect money on past due and up to ate accounts.
- Helped them determine the appropriate tickets for their visit.
- Worked one on one with guests to create a customized and personalized vacation experience by the use of discovery questions.
Experience
5-7 Years
Level
Executive
Education
Accounting
Vacation Planner/Executive Resume
Objective : Working with a diverse team of people have learned how to create a positive work environment. Developed many skills which make me suitable for this position.
Skills : Training, Development.
Description :
- Maintained confidentiality of proprietary information; protect company assets.
- Welcomed and acknowledged all guests according to company standards.
- Anticipate and address guests' service needs; thank guests with genuine appreciation.
- Developed and maintained positive working relationships with others; support team to reach common goals.
- Complied with quality assurance expectations and standards.
- Moved, lifted, carried, pushed, pulled, and place objects weighing less than or equal to 10 pounds without assistance.
- Performed other reasonable job duties as requested by Supervisors.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Vacation Planner/Analyst Resume
Headline : To obtain a job within chosen field that will challenge and allow to use education, skills and past experiences in a way that is mutually beneficial.
Skills : POS, Cash Handling, Analytical Skills.
Description :
- Worked in a call center environment, used professional sales techniques to promote the sale of cruises, cruise tours, hotels, and flights for direct customers.
- Demonstrated sales effectiveness by securing deposits and payments on bookings made.
- Communicated effectively with coworkers and management to ensure customer follow up.
- Promptly researched and responded to customer questions and concerns related to Company product and customer's specific reservation.
- Provided customers with accurate information that is consistent with department standards and advised of correct terms and conditions.
- Managed Lotus Notes correspondence and maintained a customer contact database.
- Demonstrated accuracy and thoroughness (through our Quality Assurance Program).
- Serviced overflow calls from general reservations. Navigated passengers through the company website to fill out important immigration.
Experience
5-7 Years
Level
Executive
Education
Diploma
Vacation Planner/Technician Resume
Headline : Self-motivated sales professional experienced in both technical and non-technical, fast-paced team and individual based working environments.
Skills : Typing, Records Managements, Accounting.
Description :
- Demonstrated a passion for excellence, a love for service and an innate ability to solve problems to meet our owner's needs.
- Educated our owners on the details of their product so they can maximize the value of their ownership.
- Created a positive work environment by maintaining the highest level of ethics and integrity consistent with Wyndham Vacation Ownership.
- Provided service that will WOW our owners and their guests, maintaining a positive brand image and company reputation.
- Utilized solid judgement, product knowledge, technical knowledge, problem-solving.
- Able to offer detailed insight and alternative to help owners book their dream vacations.
- Remained open to providing and receiving feedback: work with a manger to develop and hone my leadership skills.
Experience
5-7 Years
Level
Executive
Education
Diploma
Vacation Planner/Supervisor Resume
Headline : Work hard to make a positive working environment. Outgoing and people-oriented person who effectively develops lasting professional relationships with the people around me.
Skills : AP Style, Customer Service Skills, Editing.
Description :
- Educate and plan vacations for existing timeshare owners and demonstrate great customer service.
- Able to solve problems the owners may have experienced.
- Demonstrated good multitasking skills working with owners and getting in contact with other departments, sending e-mails to resorts, and booking vacations.
- Deescalated owners who are having difficulties understanding their own and checking in and out of the resorts.
- Promoted to Club Pass which entailed booking Wyndham owners in World mark resorts and World mark owners to Wyndham resorts.
- Worked in four different systems to make the dream happen for our owners.
- Taught the importance of giving a customer a positive experience with dealing with the company.
Experience
5-7 Years
Level
Executive
Education
Diploma
Vacation Planner/Technician Resume
Headline : High-energy, focused on customer satisfaction and growth personally and in a company. Wide range of experience selling different products, from vacations to food.
Skills : Multi-Line Phone System, Account Management.
Description :
- Lodged and convince a customer to do a tour.
- Answered after hours webphone until each night.
- Answered two phone lines simultaneously. Made reasonable procedure exceptions to accommodate unusual customer requests.
- Able to do lots of math calculations allowing the company a nice profit.
- Received orders and communicate with customers and resorts.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Assisted the manager in dealing with customer and employee issues.
Experience
5-7 Years
Level
Executive
Education
Associate In Admin
Vacation Planner/Representative Resume
Summary : To obtain a job within chosen field that will challenge and allow to use education, skills. Proficient in the use of computers and different programs such as Microsoft Word and Excel.
Skills : Customer Service, Data Entry,
Description :
- Answered all phone calls within three rings and in a courteous manner.
- Processed all reservations, changes, and cancellations coming over the resort's switchboard or via email.
- Sold status and rates of all the package plans at all times.
- Rated for activities throughout the resort and book reservations for activities.
- Handled daily correspondence in a timely manner; respond to inquiries and make reservations as needed.
- Maintained thorough knowledge of all room types, rates, packages, and booking procedures.
- Worked within current guidelines striving to maximize both occupancy and revenue.
Experience
7-10 Years
Level
Management
Education
Criminal Justice
Associate Vacation Planner Resume
Summary : Committed to professionalism; highly organized, work under strict deadline schedules with attention to detail; have excellent written and verbal communication skills.
Skills : Hospitality, Customer relations, Budget management.
Description :
- Guided clients in booking vacation rentals by determining their needs, expectations, and budget.
- Led the front desk to complete the required paperwork for guest check-in.
- Focused on "Voice of the Customer" to coordinate services and provide a quality experience for clients.
- Attentive to the development of repeated business and business growth.
- Utilized technical capabilities to manage guest stays.
- Ensured first-rate in-house customer service and maintained customer files in order to generate repeat reservations.
- Handled money for weekly check-in as well as annual rentals.
Experience
7-10 Years
Level
Management
Education
Communications
Vacation Planner/Co-ordinator Resume
Headline : Results-oriented professional, specializing in the field of sales; with the unique ability to relate to diverse clients and close high-dollar sales.
Skills : Communication, Analytical, Time management.
Description :
- Cash handled in large denominations, credit sales, checks.
- Multi-tasked while remaining calm under high-stress situations.
- Planned guest's vacations to exceptional expectations.
- Helped teammates with questions/ team player. Face-to-face sales with base pay and commissions.
- Offered positions as Lead Vacation Planner and Group Sales.
- Sold tickets and passes that best fit the guest's needs and time.
- Worked with the computer and cashier, getting the lead when their assistance is required.
Experience
5-7 Years
Level
Executive
Education
Diploma
Vacation Planner Resume
Objective : Dedicated, mature customer service representative with experience working in a demanding call center environment as a Customer Service Representative.
Skills : Customer Service, Server, Leadership Development.
Description :
- Exceeded minimum goal of outbound calls per hour to prospective guests.
- Scheduled follow up calls at customer convenience.
- Advised customers on vacation planning information.
- Processed credit card payments to secure vacation packages.
- Helped drive sales goals and achieve monthly quota figures.
- Achieved high sales and acknowledged as a top sales representative.
- Maintained monthly status as a major team contributor.
Experience
2-5 Years
Level
Junior
Education
Diploma
