Process Improvement Manager Resume Samples

Description :

1. Revised the time standards in order to start measuring the Productivity and Efficiency of every department.
2. Developed a system that measures scrap and waste, eliminating shortages problems.
3. Gathered and analyzed Key Performance Indicators in order to define and measure progress.
4. Implemented MRP, ROP, QOH, EOQ, and Statistical Process Control saving a year Developed a Master Production.
5. Schedule and determined the human resources needed to satisfy demand. Followed GMP's to comply with FDA and USDA requirements.
6. Supervised the Frozen Meals Manufacturing Line, Warehouse operations and the Process Improvement Team.
7. Assessed all operation areas for cost savings and efficiencies Wrote KIR Grant resulting in new process training Developed process.

Experience

2-5 Years

Level

Junior

Education

Operations

Description :

1. Reduced operations site network and communication interruption by executing a disaster recovery plan.
2. Spearheaded the initial stages of a SharePoint system designed to centralize logistics data management between corporate and six satellite locations.
3. Directed all administrative functions to include staff training of personnel, human resource management, fiscal budget.
4. Maintained accountability for more than specialized task essential resources valued at million dollars with zero losses reported.
5. Identified at-risk individuals to participate in aggressive preventative health, nutrition management, and physical readiness.
6. Provided Senior Management oversight of enterprise-wide operations continuity plan to ensure limited interruption to critical operational processes.
7. Conduct all customer quality & recertification audits, and maintaining the site to be GMA Safe & PACsecure Certified Promptly address.

Experience

7-10 Years

Level

Management

Education

Leadership

Description :

1. Played a key leadership role within the Americas group and implemented Global Standard Operating Procedures.
2. Handpicked to introduce and lead new methodology for continuous process improvement review facilities.
3. Built business partner relationships with Senior Directors of Operations to understand the business issues and develop a process.
4. An initiated comprehensive system to identify and address the root causes of process failures and streamlined operational processes.
5. Responsible for formulating best practices and standard operating procedures, identifying gaps and areas of improvement.
6. Canadian service centers and align the Canadian business to the Global processes as part of DHL's initiative to close down.
7. Built structure and communication plan for Canada to embrace the continuous improvement review methodology.

Experience

2-5 Years

Level

Junior

Education

History

Description :

1. Maintain and implement changes in excel based estimating program for the corporation.
2. Order Process Team Manager Manage a person team responsible for creating manufacturing work orders.
3. Manage Inventory levels for all stocking items Work with Cost Accounting to assure work order and scheduling accuracy.
4. Maintain and implement changes in excel based estimating program for the corporation.
5. Operations Coordinator Develop and implement common work processes and procedures by presenting Management with analysis.
6. Create data analysis reports for management Inventory management of all raw materials.
7. Maintain and implement changes in excel based estimating program for the corporation.

Experience

7-10 Years

Level

Management

Education

Computer

Description :

1. Developed the project charter and assessment approach to identify deliverables and schedules.
2. Prepared new staffing models and other deliverables as defined in the goal of the charter.
3. Received an award by Marketing Communications Program Director in recognition of outstanding results.
4. Supported the implementation of Enterprise appeals Application to streamline and standardize the processes across all plans.
5. Translated the business requirements into SIPOCs and well-defined process maps.
6. Supported the addition of grandfathering details in the in-house application, BlueStar and eventually the migration of data.
7. Documented current state process flows to identify the business areas currently using ICD-9 - Analyzed ICD-10 requirements.

Experience

5-7 Years

Level

Executive

Education

Management

Description :

1. Supervise, manage, and execute key processes and business initiatives to ensure efficient call quality assessments.
2. Conducted weekly calibration sessions with staff in person and via conference calls to ensure consistency and integrity of call monitoring efforts.
3. Collaborated with Executive Management to discuss and refine quality assurance policies and procedures, and develop and implement a strategy.
4. Established and maintained excellent working relationships with assigned clients, and directly oversaw research.
5. Developed and mentored all subordinates and staff to attain career development goals and ensure all personnel is properly trained.
6. Monitored daily work against the organizational business plan and take action to resolve variances and adjusted action plans as needed.
7. Continuously and consistently, exceeded all performance standards involving productivity, quality assurance, sales, and customer retention.

Experience

5-7 Years

Level

Executive

Education

Administration

Description :

1. Assist clients in successfully managing and sustaining people, process and technology change.
   
2. Identify and manage stakeholders and their expectations, establish communication plans, mitigate resistance to change initiatives.
3. Identified in annual cost avoidance within various back-office operations and actively participating in setting strategic improvement goals.
4. Recommended breakthrough staffing model to better address daily customer demand, offering reduced annual payroll expenses.
5. Created a comprehensive portfolio of detailed business process flows under an incredible time constraint, working across multiple organizations.
6. Developed a predictive model to quantify anticipated FTE work effort required within a back-office department based on key service factors.
7. Currently working to leverage findings in order to modify front office behaviors and calibrate pricing model.

Experience

2-5 Years

Level

Junior

Education

Master's

Description :

1. Responsible to work closely with the plant manager s in new facilities to implement maintenance, production, and training programs.
2. Responsible to Develop supervisors and personnel through effective delegation of responsibility and authority.
3. Coordinate, analyze, and direct the daily operations and maintenance of a non-ferrous recovery facility.
4. Responsible for the direct supervision of production shifts and maintenance supervisors, equipment operators, equipment mechanics.
5. Created and established departmental metrics for both production and maintenance; advises and confers with supervisors.
6. Created, implemented and manage the preventive maintenance program to ensure efficiency and maximum production equipment.
7. Maintain site's equipment list, established critical list of spare parts.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Manage Process Improvement team and Electronic Health Records Trainer including hiring, coaching, managing performance.
2. Direct team of Process Improvement Specialists to help an organization meet its goals to improve processes.
3. Lead Medical Assistants, Patient Service Supervisors, and Electronic Practice Management (EPM) Lead Group.
4. Actively participate in the diabetes lead team with the CEO, Chief Medical Officer, and Lead RN to develop strategies.
5. Collaborating on the development of SharePoint tools to better manage information and documentation by creating role-specific pages.
6. Successfully co-led Patient-Centered Medical Home (PCMH) Initiative, achieving Level 3 NCQA recognition at 6 medical clinics within one year.
7. Developed CI Leaders to lead multiple Kaizen for Design Defect Free Processes (DDFP) during annual shutdowns.
   

Experience

7-10 Years

Level

Management

Education

Master's

Description :

1. Responsible for leading a team of process improvement engineers, supporting business units and global operations.
2. Charged with reducing process cost, improving customer satisfaction, and decreasing scrap and rework costs for a Fortune mining equipment manufacturing company.
3. Led a cross-functional team in identifying the root cause of end item paint failures, reporting results directly to the President.
4. Recommended process and paint vendor changes that were approved and led to a decrease in failures and reduced paint.
5. Restructured the team to better align assets and available engineering hours with business leader's needs; Improvements led to greater flexibility and cross-training.
6. Created and led a team improving the process to move items requiring rework back into the process improvement.
7. Led the implementation of the SAP quality module, integrating process control into the work flow.

Experience

2-5 Years

Level

Junior

Education

Accountancy

Description :

1. Lead the process and change teams as part of a large strategic initiative impacting various business and support areas for the company.
2. Prepare the organization for a large-scale implementation effort from the perspective of operational processes, procedures, and controls.
3. Conducting business process design sessions and developing process flows; writing desktop procedures.
4. Assess organizational readiness and partner with senior management to ensure a smooth transition to future state.
5. Work with the business on restructuring the organization to align with a new vision and target operating model.
6. Setup the Process Improvement function for the department defining our mission, goals, and standards and practices.
7. Delivered future state documentation to support the implementation effort in terms of testing, training, audit, and organizational change.

Experience

2-5 Years

Level

Junior

Education

Business

Description :

1. Monitored Receiving, Blending, Carding, Drafting, Spinning, Packing, and Shipping with production flow and scheduling.
2. Manage departments by delegating projects, setting goals, monitoring, and giving feedback on performance, and using training where applicable.
3. Established and maintained a solid Preventive Maintenance program for all related equipment.
4. Prioritized assignments and allocate resources accordingly.
5. Provided direction for each Supervisor with the training and proper tools to manage the equipment, systems.
6. Established and maintain a system of cost controls with the department including Safety, Absenteeism, Turnover, Production Waste.
7. Assist the Plant Manager and the Management team in maintaining the customer/supplier relationship.

Experience

2-5 Years

Level

Junior

Education

Associate