A Project Support Analyst supports the project team through the project life cycle from setting KPIs, analyzing project performance to providing insights and recommendations. A well-drafted Project Support Analyst Resume mentions the following core duties and responsibilities – contributing to project planning, budgeting, and overall strategy; conducting and presenting a feasibility analysis for proposed projects; establishing key performance indicators, analyzing project data, and producing insights to optimize performance; providing operational support such as liaising with stakeholders; tracking timelines, and maintaining project contracts and financials.
Some of the job skills listed on the resume include the following – knowledge in all phases of the project management life cycle, strong computer skills, and experience with relevant software programs; strong critical thinking skills, and organizational skills. A degree in business, administration, or a related field is required.
Summary : Have thirteen years' experience supporting Department of Defense (DoD) programs performing analysis, writing, and management tasks. While performing multiple roles concurrently at Vickers Nolan Enterprises, LLC (VNE), I have demonstrated adaptability and well-rounded capabilities to operate and grow a business in the Government Contracting community.
Skills : Project Management, Business Analysis, Microsoft Project, Contracts Management, Scrum Master, Agile.
Description :
Supported VNE project managers and executives performing the following tasks.
Analyzed S&T products and identified key capabilities in briefs for discussion with Programs of Record (POR) to facilitate transition for these products.
Reviewed POR requirements documentation and S&T product capabilities to support development of TTAs.
Tracked funding, personnel, and deliverable status for multiple programs in support of the Program Manager(s).
Identified and researched new business opportunities.
Engaged with subject matter experts on technical topics to translate complex ideas into written white papers and proposals.
Experience
10+ Years
Level
Senior
Education
BA
Project Support Analyst Resume
Summary : Obtain a Project Support Analyst position as Technical Trainer, to be part of a customer-oriented team of respected professionals providing excellent and timely services. To be a part of a progressive, ethical and growing organization striving to be best in its class.
Skills : Public Speaking, Microsoft Office, Network Trouble Shooting, PC Support.
Description :
Developed and managed work breakdown structure (WBS) of information technology projects.
Supported aspects of software development life cycle, including base lining project plans, Business Requirements Documents Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Managed Software Development Request system for entire IT department Develop or update project plans for information technology projects.
Prepared project status reports by collecting, analyzing, and summarizing information and trends.
Initiated, reviewed, or approved modifications to project plans.
Conferred with project managers to identify and resolve problems.
Answered user inquiries regarding Project software and hardware operation to resolve problems.
Experience
10+ Years
Level
Senior
Education
BS
Project Support Analyst Resume
Objective : Quality-focused, results-driven Project Support Analyst with over13 years of administrative experience in both the public and private sectors. Skilled troubleshooter and problem-solver, with advanced skills in Microsoft Outlook, Word, Excel, and PowerPoint.
Skills : MS Office, Analyst.
Description :
Provided user training/support, configuration management, fault management, inventory/materials management, and hardware break/fix in office and warehouse environments for Wolters Kluwer.
Utilized Process Optimization; re-designed processes and procedures for fault management, and configuration management.
Informed the users about precautionary measures for some of the frequently arising system concerns.
Provided online and on-site support to users in 4 regional offices in accordance with SLAs.
Made purchasing recommendations to management for new equipment.
Performed server and router maintenance; changed out hardware in HP, Compaq, and Dell servers; changed out cards and re-configured Cisco routers.
Designed a series of workbenches with 3 KVMs and a 24-port switch, enabled rapid ghosting and configuration of new and existing workstations locally and repairs from other offices.
Experience
2-5 Years
Level
Executive
Education
MS
Project Support Analyst Resume
Objective : Highly qualified Project Support Analyst with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Documentation Skills, MS office.
Description :
Interacted with individual power plants to maintain and organize file rooms (all construction documents).
Listened and identified client's needs as well as researched, analyzed, and corrected any documents within project documentation to maintain compliance within the company retention schedule.
Verified, based on the company retention schedule and legal requirements, all items that must be shredded or retained for a specified amount of time and the appropriate location.
Maintained deadlines and readjusted priorities as needed.
Provided support to individuals or groups to ensure all projects completed within deadlines given and with the up-most accuracy.
Worked within Documentum to upload and retrieve electronic documents (Scope of Work, Manuals, Drawings, etc.) Worked within OmniRim to maintain a record of all boxes/ files for offsite storage and record retention.
Answered telephone with any inquiries of files and filing system to be used.
Experience
2-5 Years
Level
Executive
Education
Associates Of Arts In Psychology
Project Support Analyst Resume
Objective : To obtain a Project Support Analyst position in your company, where I can maximize my BusinessAdministration and coordinator skills and knowledge. Areas of Technical Proficiency: Ms. Office Outlook Quick Books Peachtree Oracle DOS Lotus Notes SurePayroll.
Skills : IT Strategic Plan Development.
Description :
Gathered project requirements to improve operations and procedures.
Actively interacted and communicated the Customer's requirements to the development team, closely monitoring and tracking the status for meeting delivery dead-lines Gathering requirements and understanding the business processes, translating them to a set of business requirement specifications, and presenting to the appropriate business unit.
Developed product-related templates, brochures, and help documents Knowledge of Edison Smart Connect Program.
Trained new and existing employees with system applications, policies, and procedures.
Audited of employees Manage money well spent on the project.
Gathered receipt of travel expense.
Provided support to end-users (ex: SAP).
Experience
2-5 Years
Level
Junior
Education
AA In Business Administration
Project Support Analyst Resume
Objective : Seeking a Project Support Analyst position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : 3COM, Active Directory, ADP DSDA, ADP w.e.b.Suite,.
Description :
Ensured project team achieves the financial goal of 1% budget variance for $22M Capital and $4.4M O&M assigned.
Facilitated project forecasting with the Project Manager and Team.
Responsible for entering the forecast, analyzing spend, accurate and timely accruals, and processing invoice payments.
Prepared monthly and bi-monthly variance report, project change requests, SOX report, and contractor man-hours worked.
Managed third-party contractor timesheets, purchase orders, and accruals for services performed.
Managed project work orders, working with Maintenance Planners to ensure in-service and accurate asset information.
Prepared journal entries when necessary to transfer material or cost to appropriate projects.
Experience
2-5 Years
Level
Executive
Education
MS
Project Support Analyst Resume
Headline : Preparing and editing correspondence in the form of email or word document, pdf, or excel spreadsheet, and also Utilizing a spare server with Acronis; backed up user data prior to re-imaging workstations, and for data recovery and image management.
Skills : CCNA, Microsoft Certified Systems Engineer.
Description :
Planned, scheduled, and executed all stages of enterprise network IT projects.
Resolved numerous project issues including staffing shortages, tactical matters, scope creep, and divergent business and user needs.
Oversaw multiple projects across all phases of development.
Monitored workflow and make timeline adjustments as needed.
Set budgets and agreeing project time scales and deadlines with clients.
Coordinated with the team to gather requirements and manage expectations.
Maintained vendor relationships.
Experience
5-7 Years
Level
Executive
Education
GED
Project Support Analyst Resume
Objective : As a Project Support Analyst, responsible for maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities, and also Developing training materials and procedures, or train users in the proper use of hardware or software.
Skills : Time Management, Management Skills, Training Skills, Customer Service, Microsoft Excel, Call Center, Computers, Communications, Typing, Quality Assurance Monitoring.
Description :
Managed a team of 25 CSR's, 10 of which directly reported to me.
Responsible for schedule adherence, supervisor calls, new hire/refresher training, and any other duties assigned by the team manager.
Reviewed, monitored recorded calls for over 30 agents to ensure all policies and procedures were being followed.
Responsible for coaching each agent on their calls, providing feedback of strengths and weakness while giving them the tools to succeed on every call.
Responsible for new hire training/refresher training.
Created monthly reports of each agent's progress, and worked closely with team managers to get their team to meet monthly goals.
Managed weekly internal and external meetings on progress.
Managed project documentation within designated applications to ensure compliance with regulatory agencies.
Experience
2-5 Years
Level
Junior
Education
Diploma
Project Support Analyst Resume
Objective : Hardworking, organized, Project Support Analyst professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Creative Skills, Project Analyst.
Description :
Worked in eCommerce Business Dept.
Performed dealership relations-oriented tasks, communicating with Honda and Acura dealerships all over the country.
Assisted these dealerships in setting up their Honda computer network, process orders for computer equipment required to be leased through American Honda, and process computer equipment returns at the end of the lease.
Coordinated with American Honda vendors and knowledge of computer networking required.
Consistently met and sometimes exceeded the number of orders required to be processed weekly.
Assisted Supervisor and other high-level department personnel with reports and tasks as assigned.
Produced weekly tracking report of all computer equipment at dealerships for which lease is expiring, orders actually received to replace lease expired equipment, type of order (lease, purchase, etc.), and all orders completed for the week.
Experience
2-5 Years
Level
Junior
Education
MS
Project Support Analyst Resume
Objective : Performing quality assurance checks in the file room to include any filing system that may be utilized, and also Re-configuring deployment images through Microsoft Deployment Toolkit (MDT), updated drivers, added software, supported new equipment coming from procurement.
Skills : Python, SAS, Microsoft Office.
Description :
Provided WAN/LAN support for SOHO and medium-sized businesses.
Configured and troubleshooting Juniper routers.
Managed Fiber accounts through Aurora Admin Interface.
Developed department processes and procedures.
Performed asset management, adding and retiring assets, ensuring completion report and as-built data submitted to financial accounting and technical data and design.
Assisted with any major projects and Audits.
Demonstrated experience with database entry and Access reporting.
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