The residence manager of a complex or apartment lives on-site in the same apartment and oversees the administration or management work of the facility and ground. Living within hotel or property these managers normally disburse the following roles and responsibilities – ensuring the smooth running of hotels or residence, inspecting and cleaning the apartment on daily basis, solving resident issues, reporting maintenance work, answering incoming calls and overseeing the condition of complex facilities and grounds.
The residence managers should demonstrate good communication skills and stay updated with the governing rules and regulations, they should be able to solve issues and handle maintenance work with minimum supervision. These managers are also supposed to be in good rapport with various maintenance teams such as plumbing, electrical and other emergency services. Candidates applying for this role should portray in the Residence Manager Resume a degree in fields such as hotel administration, hospitality administration or resort management.
Headline : Community Housing Case Manager that helps individuals find affordable housing throughout the county. Once they are placed, essential duties are assisting with creating budgets for clients.
Skills : Leadership experience, Time management, Public Speaking.
Description :
Maintaining each payment in an excel spreadsheet to keeping running totals of payments and current balances.
Complete staff performance evaluations and appraisals. Collect and handle rent payments from clients.
Ensure that each client has all the necessary documentation that identifies the needs, goals, and services the must be fulfilled.
Work in conjunction with the Director of Community Housing and each resident's treatment provider to ensure that the clinical process.
Maintain monthly client performance evaluations. Residence Manager with the same responsibilities as listed above.
Monitor quality of care and appropriateness of programs, promoting a Nurturing Environment for staff.
Collaborates with Assistant IRA program Director in staff hiring, termination and ongoing evaluation including counseling.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Residence Manager I Resume
Objective : Human services industry as well as five plus years of experience in customer service. Great interpersonal skills and can communicate ideas in a clear and concise manner to clients, peers, and superiors.
Lead the residential program planning team in identifying residents' needs and implementing appropriate services.
Supervise the residence counselors and assistant managers in all aspects of community living, including providing direct support to ensure completion of tasks.
Coordinate emergency evacuations, ensuring resident safety in practice and real fire emergencies.
Facilitate professional services for each consumer, including maintaining current documentation regarding service provision.
Collaborate with the program coordinator or assistant director to interview and hire direct care staff.
Supervised group home staff, supervised individual programs for developmentally disabled persons, and handled resident's financial accounts and ledgers.
Maintained petty cash and grocery accounts, completed weekly and monthly reports, directed weekly staff meetings.
Experience
2-5 Years
Level
Junior
Education
Psychology
Residence Manager III Resume
Summary : Licensed in Texas with experience and training in Medical Social Work, Veterans, Co-Occurring Disorders. Demonstrated experience working with life threatening conditions, chronic disease, palliative care.
Skills : Medical Social Work, Management.
Description :
Provided management and oversight of community residence providing 24-hour staff support and supervision for seven individuals.
Insured that active treatment was ongoing by implementing planned learning experiences and objectives meaningful to each individual interests.
Ensured documentation of clients' progress according to agency standards and regulations.
Monitoring, assisting staff with completion of assigned tasks, quality assurance of the program; incident review monthly.
Ensure residence staff is properly supervised and trained in client's goal charting, and active treatment, fire safety, emergency procedures.
Maintain client records, maintain quarterly fire drill schedule, responsible for personal finances of client and fiscal operations, inventory management.
Conducted internal client incident investigations, maintain environment and property accountability.
Experience
10+ Years
Level
Senior
Education
Masters
Residence Manager II Resume
Headline : Over 16 years at a Non-Profit Agency as Residence Manager in a home setting. Experience in Interviewing, hiring, billing, supervising up to 11 individuals and 20 staff in a residential setting.
Skills : IT administration, People Management, Residence Management.
Description :
Developed and implemented all operational activities and protocols to manage two luxury homeowner associations.
Support the Director of Residences by maintaining good relations with the homeowners and their representatives.
Responsible for the management of all customer service activities required between the condominium owners.
Assist the Director of Residences with the explanation and enforcement of the Management Agreement between the Hotel, Condominium.
Maintain thorough knowledge of the condominium documents particularly in enforcing the Rules & Regulations for the Association.
Responsible for delivering the maintenance of such cleanliness as a sign of increasing property value.
Ensured 100% compliance in all training certification, and oversee all secondary service providers.
Experience
5-7 Years
Level
Executive
Education
M.B.A
Jr. Residence Manager Resume
Objective : Hardworking individual with experience in different areas such as working with individuals providing a healthy and safe living environment, administrative work, money management, scheduling.
Skills : Communication Skills, MS-Office.
Description :
Ensuring policies and standards comply with company, federal, state, and county regulatory requirements.
Lead the residential program planning team in identifying residents' needs and implementing appropriate services.
Supervise the residence counselors and assistant managers in all aspects of community living, including providing direct support to ensure completion of tasks.
Coordinate emergency evacuations, ensuring resident safety in practice and real fire emergencies.
Direct activities and scheduling to ensure timely and effective implementation of educational, behavioral, and recreational programs.
Facilitate professional services for each consumer, including maintaining current documentation regarding service provision.
Collaborate with the program coordinator or assistant director to interview and hire direct care staff.
Experience
2-5 Years
Level
Junior
Education
Psychology
Sr. Residence Manager Resume
Summary : A fast track team-oriented professional with a proactive and extensive background in Information Technology. Background includes a working knowledge of Routers, Network Cable Systems, Hubs, Servers.
Skills : Microsoft office, MS-Excel.
Description :
Communicated the needs of the individuals in both verbal and written forms via protocols established by the program.
Facilitated community integration and inclusion by locating activities of interests to individuals served while exploring with individuals.
Provided training, supervision, assistance, and monitoring in areas related to the acquisition and retention of daily living skills.
Assisted in the development of the individual's habilitation plan, including documentation and reporting data.
Prepared for and participated in the audit process with regulatory organizations and internal audits.
Responsible for the oversight of staff within the group home, including scheduling; training; coaching; and counseling.
Worked well with the core team in ensuring the well being of the individuals that provided services.
Experience
10+ Years
Level
Senior
Education
Masters
Residence Manager/Executive Resume
Objective : Over the past 15 years, have developed a proven ability with dedication, integrity to inspire team members with the vision necessary for achieving short and long terms goals.
Skills : MS-Excel, Word, Paychex, Kronos.
Description :
Strengthening the Sherwood Residence brand Nationally and internationally by receiving plenty of positive comments on trip advisors.
Building the infrastructure of the building by creating standard operating procedures Handling customer complaints.
Recommending a successful strategy to improve the operation. Presenting monthly P&L to the board of management.
Improving the services and facility to enhance tenants' experience to attract new clients at the same time satisfy the existing one.
Ensure that the projects are managed and conducted in a proper and business-like manner.
Oversight F&B department on hygiene, food cost menu selections service and banquet revenue Support sales to negotiate contract renewals.
Improve the working environment for the staff to promote staff retention.
Experience
2-5 Years
Level
Junior
Education
Management
Residence Manager/Representative Resume
Summary : Over Ten plus years management experience in human services field. Supervised up to 26 staff to include front line and management (SCS). Hired, orientated, and trained staff in career.
Skills : Skillful In Data Entry Operations. Excellent Interpersonal, Organizational.
Description :
Clean and prepares rooms for new clients and preparation of laundry of all linen keep appliances, cabinets, and countertops clean.
Prepare meals and create menus, maintain and update schedules: room assignment, logbook, cooking, and laundry assignments.
Complete work order forms for repair and sends to appropriate personnel immediately, Make appropriate calls for emergency and repair services.
Ensure the building is in compliance and ready for inspections by DHS, OTDA, Fire Department, and other inspection agencies.
Notify appropriate personnel of all incidents and file them into DHS CARES Keep accurate and up to date information on all clients.
Complete all paperwork in a timely manner, assist with any and all data collections ( DHS CARES Data Management).
Applied maintenance skills to fix any problems for residents. On-site manager for two twelve unit buildings.
Experience
7-10 Years
Level
Management
Education
Human Service
Residence Manager/Co-ordinator Resume
Summary : Scheduling, customer services and is willing learn more. Looking forward for a position where can use vast experience in an effective manner while performing all the duties assigned to with honesty.
Skills : Management Skills, MS-Office.
Description :
Operational, managerial, regulatory and fiscal responsibilities in the running of the residence.
Assist Community Director of Residential Living with hiring, evaluating, disciplining and terminating staff who work in the home.
Ensures appropriate consumer care, protective oversight, safety and health requirements, the general upkeep of the physical environment.
Develop, coordinate, plan and direct all Residential Habilitation activities within the assigned program.
Develops and writes Residential Habilitation plan for each individual in the residence based on that individual's ISP.
Ensures that services are delivered in a manner that is responsive to the interests and desires of each individual and his/her family.
Participates in ISP meetings and provides leadership and decision making a role for the individual and their families.
Experience
10+ Years
Level
Management
Education
Medical
Residence Manager/Director Resume
Summary : To obtain a challenging position that will allow an opportunity to utilize skills and experience while providing personal and professional growth.
Skills : MS-Office, MS-Excel.
Description :
Supervises direct support staff, monitors and evaluates staff performance according to company performance management policies and procedures.
Ensures individuals' health, safety, and welfare and enhances the quality of individuals' lives, and integrates individuals into the community.
Ensures medical treatment and medication are provided to the individuals following established medical procedures.
Participates in and supervises the program staff in the implementation of behavioral management and skill training programs.
Provides overall on-site supervision and implementation of the daily operations of the program including on-call responsibilities.
Accounts for all individuals and program budgets; maintaining an adequate supply of funds for the individuals and program.
Submits financial and program documentation to the supervisor for review. Ensures accurate and timely updating and completion of program paperwork.
Experience
10+ Years
Level
Senior
Education
Management
Asst. Residence Manager Resume
Objective : Experience including home health aide, receptionist, a dietary aide, a bakery assistant and at a general merchandise store. Youth program while completing a program to receive high school diploma.
Skills : Communication Skills, Customer Service.
Description :
Assist in the training and supervising of Direct Support Professional & Assistant Residence Managers.
Ensure staffs are competent to provide rehabilitative services and meet the needs of the residents within the context of the regulation.
Provide assistance, training and supervision for the individuals in the areas of self-care.
Responsible for the overall direct care and supervision of individuals in terms of rehabilitative services.
Ensure operation of designated residences meet agency policy and procedure and all other governing bodies requirements.
Provide guidance to residents and staff in available leisure time activities. Certified to operate a wheelchair accessible van.
Assist in arranging or providing transportation to utilize community resources.
Experience
2-5 Years
Level
Junior
Education
Human Services
Residence Manager Resume
Summary : Responsible for following state regulations, completing state audits, internal audits and financial audits.
Skills : MS-Office, Data Entry.
Description :
Developed Rehab Plan's, IPOP's and Budget and made recommendations to reduce costs.
Administered, directed and coordinated the activities /medical appointments of the residence.
Maintained financial accounts for individuals including completing audits.
Provided thorough supervision for the day-to-day operations of the residence in accordance with set policies and guidelines.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
Monitored the nursing and operation of support departments to ensure that resident needs were met and the facility was properly maintained.
Minimized staff turnover through appropriate selection, orientation, training, staff education, and development.
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