A Retail Parts Pro is a representative who is responsible for assisting customers in finding their vehicle spare parts. This job position basically exists in two different places – retail automotive stores and car dealerships. A well-drafted Retail Parts Pro Resume mentions the following core tasks – identifying the needs of the customer, helping the customer in getting their needed parts; maintaining parts inventory and ordering supplies when stock runs low; assisting in developing sales floor marketing displays; and undertaking all other tasks as required.
The main requirements for this post include the following – exceptional computer software and internet skills; familiarity and experience in demonstrating the product for customers; familiarity with different auto parts and problems; good uplifting spirit and being energetic and untiring. A high school diploma or GED is expected to the least.
Headline : Certified with dealership experience and total automotive field experience. Have amassed an extensive collection of tools including ratchets, wrenches, sockets, air tools, precision tools, diagnostic tools.
Skills : Microsoft suite, Customer Service, Money Handling.
Description :
Identified, sold and invoiced of parts and related items, expressing vehicle service concerns and recommendations to customers.
Gave installation advice and aiding customers with diagnostic and repair procedures and was also very familiar with selling aftermarket performance.
Restocked the shelves both on the floor and behind the counter, assisted customers on the sales floor, assisted in cashiering duties.
Dealt regularly with tool and equipment rentals and sales here and was familiar with making recommendations.
Performed and was familiar with the general proper use and operation of said tool or equipment.
Maintained the inventory of tool and equipment rentals, placed orders to restock inventory, wrote up, and explained rental agreements.
Assisted as a delivery driver during the time working in the wholesale department and was responsible for the care and proper use of delivery vehicles.
Experience
5-7 Years
Level
Executive
Education
Diploma
Retail Parts Pro I Resume
Objective : To obtain gainful employment. Ability Summary very motivated and dependable worker. A fast learner and can learn to do about anything. Have management experience along with mechanical, welding, fabricating.
Experienced with every customer in a way that drives up our DIY traction scores and helps the store achieve full potential.
Able to fully understand all facets of the business Ability to effectively execute all key tasks, critical to supporting the key strategies.
Maintained high standards of customer service and create a superior customer experience for each customer by promptly greeting.
Developed a comprehensive product knowledge Ability to maintain an awareness of and achieve maximum results.
Executed merchandise moves, stocking and display with high housekeeping standards.
Participated in inventories and periodic cycle counts. Ability to ring our sales at the register and provide prompt and expedient service.
Built customer loyalty and aid customers in locating the right merchandise for their project.
Experience
2-5 Years
Level
Junior
Education
High School
Retail Parts Pro/Representative Resume
Summary : Experience in the automotive business; from maintenance to repair. Some educational courses completed in the Automotive Service Management academic at Cincinnati State Technical & Community.
Skills : Automotive Engine Repair and Rebuilding, Automotive.
Description :
Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
Received and filled telephone orders for parts. Receive payment or obtain credit authorization.
Determining replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Advised customers on substitution or modification of parts when identical replacements are not available.
Examined returned parts for defects, and exchange defective parts or refund money.
Managed various company stores, including Western Auto, Parts America, Discount Auto Parts.
Assisted with the stocking of inventory and organizing the sales floor displays.
Experience
7-10 Years
Level
Management
Education
GED
Jr. Retail Parts Pro Resume
Objective : Seeking a position with a dynamic company and growth industry that will best utilize education and personal qualities. Some of these qualities include leadership, attention to detail, and commitment to success.
Skills : Bilingual In Spanish. Speaking, Reading And Writing, Inventory Control.
Description :
Maintained an impeccable store, which consisted of stocking, fronting and facing, inventory counts, cleaning, and displays.
Backed up for the assistant manager and worked side by side with the commercial parts pro.
Stored, looked up, located, and distribute parts to walk-in customers.
Greeted customers in person as well as on the phone. Knowledge of automobiles was required in order to dominate the online parts catalog.
Helped customers to find solutions to their automotive needs as well as provide light services which included windshield wiper installation.
Provided general automotive knowledge to help the customer. The number one priority was to maintain an excellent rapport with customers.
Repeated customers and sold premium products to retail customers on a daily basis.
Experience
2-5 Years
Level
Junior
Education
Management
Retail Parts Pro/Technician Resume
Objective : Find a Position which would allow or require various skills. Interviewed, hired, trained, scheduled and supervised up to employees and was responsible for Commercial locations.
Skills : Customer Service, Technical Skills.
Description :
Retailed Parts Professional Greet customers and ascertain what each customer wants or needs.
Described merchandise and explain use, operation, and care of merchandise to customers.
Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
Computed sales prices, total purchases, and receive and process cash or credit payment.
Answered questions regarding the store and its merchandise.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Placed special orders or call other stores to find desired items. Watch for and recognize security risks and thefts.
Experience
2-5 Years
Level
Junior
Education
Liberal Arts
Retail Parts Pro/Co-ordinator Resume
Objective : Retail Parts Pro is responsible for managing the day-to-day activities of the retail parts team to ensure the highest level of customer satisfaction. The Retail Parts Pro will be responsible for planning, implementing, and tracking new store openings and closing and store performance.
Skills : Hospitality, Automotive, Leadership, Time Management Skills.
Description :
Assisted in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Delegated in a way that encouraged the team to work together during shifts to ensure the daily operations to company standards.
Directed, trained, and motivated team members during a shift on each of the workstations.
Motivated team members to exceed customer expectations with friendly service in clean surroundings.
Followed another promotion to Assistant Manager (Retail Parts Pro).
Learned the installation process of a car battery, headlights as well as wiper blades. Skills Used Leadership Safety knowledge and skills.
Provided Excellent Customer Service Problem Solver Gain customer satisfaction for future business Skills.
Experience
2-5 Years
Level
Junior
Education
Business
Lead Retail Parts Pro Resume
Headline : Obtain a position where can utilize excellent customer service or hospitality skills and sharpen sales abilities to help add to the company and achieve goals.
Skills : Inventory Management, Data Entry And Lookup, Strong Communication.
Description :
Greeted the customer on the phone or in the store. Key Holder Retail manager Customer care.
Looked up parts for their vehicle and answering their questions to the best of ability.
Drove company vehicle to Pick up and deliver car parts.
Retailed Parts Professional. Also delivering parts to customers and other stores.
Sold parts, Answer phones, Stock merchandise, Unload incoming merchandise, customer service, etc.
Assisted customers, helping to diagnose and recommend solutions to problems, responsibilities.
Delivered parts to commercial customers when needed.
Experience
5-7 Years
Level
Consultant
Education
Diploma
Associate Retail Parts Pro Resume
Headline : Retail Sales Associate with eight years in upscale retail apparel, shoe and automotive part sales. Enjoys helping customers find products to meet their needs.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Answered customers' questions and addressed problems and complaints in person and via phone.
Addressed customer inquiries and resolved complaints. Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Stocked and restocked inventory when shipments were received.
Experience
5-7 Years
Level
Executive
Education
High School
Asst. Retail Parts Pro Resume
Headline : Electrical Technician with supervisory experience looking to expand career with a company that is looking to improve productivity where experience and training may be applied.
Skills : Customer Service, Management, Working with a team.
Description :
Provided GAS2 selling experience for DIY and DIFM customers.
Achieved personal / store sales goals and service objectives. Keyholder responsibilities (task assignment and completion, safety, open/close duties)
Managed DIY services including battery installation, testing, wiper installs, etc.
Ensured high standards of customer service and store appearance standards.
Assisted in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Stored Cleanliness including floors, bathrooms, facing, dusting, and parking lot.
Provided DIY services including battery installation, testing, wiper installs, etc.
Experience
5-7 Years
Level
Executive
Education
Diploma
Retail Parts Pro/Director Resume
Headline : Worked in retail and customer service for over 5 years and have excellent verbal and personal skills. Proven track record meeting and exceeding sales goals and overall store goals.
Skills : Microsoft Office, Sales, Researching, Supervision.
Description :
Provided exemplary customer service while consistently surpassing sales goals and maintaining the quality of storefront appeal.
Coordinated delivery routes for commercial operations.
Verified the accuracy of inventory and successfully sourcing hard to find merchandise per customer need.
Delegated tasks effectively and coaching team members efficiently on the appropriate use of inventory systems and diagnostic equipment.
Advanced project specific solutions and product recommendations.
Ensured the safety of all individuals in the store at all times.
Completed and organized necessary paperwork on a daily basis.
Experience
5-7 Years
Level
Executive
Education
Technology
Retail Parts Pro Resume
Objective : Supervisor driven to cut company costs, by controlling food costs and labor cost. Delivering great food cost by controlling and focusing on inventory on hand. Order only what is needed depending on sales.
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