A Retail Sales Consultant is hired to provide customer satisfaction and assist clients with their purchasing needs and preferences. A Retail Sales Consultant Resume generally lists the following duties – welcoming customers, offering advice by recommending products that suit the client’s needs and preferences, collecting payments, handling customer complaints, explaining user instructions, analyzing market trends, monitoring competition, motivating the sales team, collecting payments and approaching potential buyers. The job description also includes informing customers about product discounts and offers; and presenting price and feature comparison of similar products to customers.
Employers look out for such skills as – a full understanding of retail sales process, familiarity with consumer behavior principles, the track record of achieving sales quota, customer service abilities, ability to build trusting relationships and sales orientation. Employers don’t expect anything more than a high school diploma or a general education diploma.
Objective : One year of experience as a Retail Sales Consultant. Looking for employment in a wireless specialist position at Cricket Wireless.
Skills : Management, Typing, Microsoft Office, Training, Troubleshooting, Negotiation, Small Business Sales, and People Person.
Description :
Work for sprint by evolution in wireless included a wide variety of skills and responsibilities.
Sales representatives are responsible for the pitching and selling of devices and service options for customers and their specific needs.
Also proper knowledge of the current plans and devices in the cell phone industry.
And knowledge of current offers that the company provides for both plans and new emerging products.
Sales representatives needed to be skilled in using all programs required for activation of phones and changes made to accounts depending on the customer's needs.
Specialists learn and are familiar with programs like RMS, rq4, dag, ISC, and Dara.
Employees also know the specs of all new and aging devices and the price and payment plan of each device.
Overall employees are responsible for creating positive experiences for the customer.
Created a safe, comfortable, and energetic learning and buying experience with each customer all the time.
Maintained successful personal goals and maintained company quotas each month within company standards.
Experience
0-2 Years
Level
Entry Level
Education
HS
Retail Sales Consultant II Resume
Objective : 4+ years of experience as a Retail Sales Consultant. A strategically focused senior personnel manager with proven success in driving improvements in productivity, goal setting, customer service, and safety. Recognized for ability to identify deficiencies and opportunities, and resolve conflicts and directed employee activities to achieve and maintain a highly productive workforce.
Skills : Microsoft Office, Sales, Negotiation, Small Business Sales, People Person, Search Engine Optimization, Editing, HTML, Communication, and Sales.
Description :
Recognized as an exemplary sales associate, consistently delivering high-quality sales with excellent customer satisfaction.
Helping customers connect their lives to at&t's products, including cell phones, tablets, the digital life home automation system, at&t Uverse television & internet, and DirecTV.
The utilized referral program in conjunction with excellent customer service to maximize every sale.
Actively promoting the company outside of the workplace for the purpose of driving sales.
Managing accounts with small businesses and multi-billion dollar corporations on the fortune 500 lists.
In a fast-paced market, balanced consulting, support, sales, and customer service with a proven track record.
Managing online marketing platform to drive up sales and increase in-store customers.
Maintaining product knowledge on all the latest plans and technology provided by at&t and competitors.
Preparing sales contracts for orders obtained, and submit orders for processing.
Selecting the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
Experience
2-5 Years
Level
Junior
Education
Associate
Retail Sales Consultant (RSC) Resume
Objective : 4+ years of experience as a Retail Sales Consultant. Contribute exceptional sales ability and communication skills in a challenging sales position to an organization with the opportunity for career growth.
Informing customers about the benefits and features of the company's products and services.
Acting as a liaison between outside sales representatives and multiple business accounts.
Participating in various incentive programs and contests designed to support the achievement of production goals.
Opening and closing the store, assisting with the cleanliness of the workplace, rotating displays as needed.
Counting cash, opening and closing cash registers and creating staff assignments.
Guaranteed positive customer experiences and resolved customer complaints as necessary.
Regularly sought opportunities to upsell and add on additional merchandise.
Answering customers' questions about products, prices, availability, or credit terms.
Contacting new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
Storing items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Experience
2-5 Years
Level
Junior
Education
AA
Jr. Retail Sales Consultant Resume
Objective : 2 years of experience as a Retail Sales Consultant. I am looking for a position to provide for my family and myself. My last position was in retail sales and I loved the challenges that came with it. I consistently met and exceeded monthly goals and provided excellent customer service.
Skills : Microsoft Office, Phone Repair, Bookkeeping, Money Handling, Customer Service, Filing, Receptionist, and Technical Support.
Description :
Provide exceptional customer service utilizing the 5 key behaviors and the retail experience models learned from training.
Responsible for providing a complete solution for my customers in the areas of cellular service, home solutions to include home security services, wired products, accessories, etc.
Assisted with inventory counts and helping with audit compliance.
Accomplishments I have consistently stayed top 3 in sales in two different markets.
I have won numerous awards and accolades monthly, as well as receiving incentive awards and quarterly awards.
I was the top in sales for wired products almost every month for my store and won regional awards for wired sales as well.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Educated and provided a great retail experience with each customer based on their needs and wants.
Receive and count stock items, and record data manually or using computer.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Experience
0-2 Years
Level
Entry Level
Education
Associate
Retail Sales Consultant And Customer Service Resume
Objective : 3 years of experience as a Retail Sales Consultant. Looking to obtain a career in a renowned company that will allow me to provide an excellent customer experience while growing with the company.
Skills : Customer Service, Microsoft Suite, Various Operating Systems, 60 WPM Typing, Multitasking, Organization Management In Retail, Attention To Detail, and Problem Solving.
Description :
Responsibilities sell all products and services offered by the company.
Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
Maintain strong knowledge of all company products, accessories, pricing plans, promotions, and service features.
Maintain knowledge of competitive offers and provide critical market feedback to the store manager regarding local competition and product/service needs.
Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.
Accomplishments I met or exceeded goals. Top sales and customer service surveys at 100%.
Received multiple top salesmen of the month awards from sears for exceeding targets.
Earned commission for exceeding goals and targets set forth by leadership.
Responsible for being a product specialist for multiple departments including electronics and appliances.
Focused on asking probing questions to understand customer's needs and how to find the right solution.
Experience
2-5 Years
Level
Junior
Education
Associate
Lead Retail Sales Consultant Resume
Summary : 7+ years of experience as a Retail Sales Consultant. Enthusiastic and goal-oriented customer service representative seeking a job in retail sales.
Skills : Technical Mobile Device Support, Microsoft Word, POS Systems, RMS Systems, Windows XP-Windows 7. Wesley Weix 806 Detroit St Sheboygan Falls, and WI 53085.
Description :
Assisting customers in selecting a device and or service to best suit their personal needs.
Helping customers set up an account and get acquainted with their new devices and answered all the questions they had.
Responsible for taking bill payments, answering bill and service questions, also for immediate device support/troubleshooting.
Answering phone calls and arranged appointments and other services offered on an as-needed basis.
Participating in the hosting of "ready now" workshops tailored to the customer's needs.
These gave us a chance to give them further one on one learning about a device they own or to educate them on other things such as; Bluetooth, device protection, cases and applications that suited their lifestyle.
Constant problem solving on the job when problems with accounts arise, inventory keeping along with opening and closing the store entrusting me with deposits as well as equipment.
Responsibilities Assisting customers with business solutions, offer correct products and services, document production, meet daily sales goals.
Developing and implementing proactive marketing strategies in order to enhance in-store sales performance.
Leveraging market data, competitive insights and website analytics to increase client profitability.
Experience
7-10 Years
Level
Executive
Education
LA
Assistant Store Manager/Retail Sales Consultant IV Resume
Summary : 16+ years of experience as a Retail Sales Consultant. A Full-time position that will utilize my sales expertise, creative talents, and commitment to excellence. Desire a position with career growth potential.
Skills : Exceptional Leadership, Organizational, Problem Resolution, Efficient In Various Computer Programs, Microsoft Office, Retail, Sales, Merchandising, Leadership, and Applications.
Description :
Working with customers and small businesses every day.
In charge of driving sales for not only wireless products but also solutions for in a home.
Following up with customers before and after the sales to make sure all their questions are answered and everything went smoothly.
Coaching and training the employees on promotions running with the home services and teach best practices.
Maintaining a strong knowledge of company's products, pricing plans, promotions, and service features.
Assisting customers in understanding their monthly bill.
Providing efficient, courteous customer service and assist in all aspects of product offerings and services.
Understand customer's needs and helped them discover how our products meet those needs.
Educating and engaging customers through product demonstrations.
Owning all existing customer service issues, while prospecting new customers.
Experience
10+ Years
Level
Management
Education
Associate
Senior Retail Sales Consultant Resume
Summary : 9+ years of experience as a Retail Sales Consultant. Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining an emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills.
Skills : Microsoft Office, Retail, Sales, Merchandising, Leadership, Customer Service, Search Engine Optimization, Editing, HTML, Communication, and Proofreading.
Description :
Processing an average of 20 transactions each day in a timely manner.
Helping customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals for each month.
Educating customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand.
Offering exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Keeping current on market and product trends to effectively answer customer questions.
Building and maintaining effective relationships with peers and upper management.
Meeting and exceeding monthly sales quotas, maintain a positive, customer service attitude.
Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Selling or arranging for delivery, insurance, financing, or service contracts for merchandise.
Recommending, selecting, and helping locate or obtain merchandise based on customer needs and desires.
Experience
7-10 Years
Level
Executive
Education
Diploma
Retail Sales Consultant Resume
Headline : 6+ years of experience as a Retail Sales Consultant. Highly motivated, result-oriented sales professional with experience in driving new business. Experienced Sales Consultant who has a proven history of increasing sales and able to persuade clients in their buying decisions. Demonstrated ability to targeted prospect accounts, understand customers' needs, and deliver the value proposition for the company's products and services.
Skills : Microsoft Office, Communications, Typing, Photoshop, Photography, Video Editing, Sales, Retail Sales, Customer Service, Customer Relations, and Teaching.
Description :
Responsible for initiating and managing high revenue corporate accounts to ensure client satisfaction and maintain long-lasting business relationships.
Consistently a top 3 performer on quota in a sales force of 25 in store; top 5 in the region.
Analyzing account data to customize the interaction based on their customer profile.
Resolving customer issues and escalations while maintaining a positive and professional attitude to ensure customer retention and increase the rate of win-back customers.
Promoting to relocate to larger territory in Dallas, TX that was lowest producing an increased number of accounts and turned it around within one month.
Training and mentoring new hires in sales strategies, product presentations, competitor, and product knowledge.
Maintaining a strong knowledge of all products, accessories, pricing plans, promotions, and service features.
Providing efficient, courteous customer service and assist in all aspects of product offerings and services.
Successfully fulfilling interim leadership duties in the absence of a retail store manager.
Responsible for lead generation & establishes favorable customer relationships.
Experience
5-7 Years
Level
Executive
Education
Associate
Senior Retail Sales Consultant II Resume
Summary : 10+ years of experience as a Retail Sales Consultant. I recently left the military in pursuit of a career in the civilian world. I am currently seeking better growth opportunities in a company and to broaden my sales experiences. I feel that this is that opportunity.
Skills : Customer Service, Telecommunications, Management, Sales, Microsoft Word, Bilingual, Microsoft Excel, Microsoft PowerPoint, and Account Management.
Description :
Consistently exceeding sales goals by 150% by leveraging strong customer service and relationship marketing skills.
Implementing a comprehensive needs assessment mechanism to help recognize the demand for plans and services.
Managing, maintaining and establishing business accounts with 200 devices.
Executing problem-solving skills to determine solutions for clients in escalated situations.
Developing and implement proactive marketing strategies in order to enhance in-store sales performance.
Leveraging market data, competitive insights and website analytics to increase client profitability.
Successfully fulfilling interim leadership duties in the absence of Retail Store Manager.
Assisting customers in understanding their monthly bill.
Providing efficient, courteous customer service and assist in all aspects of product offerings and services.
Understand customer's needs and helped them discover how our products meet those needs.
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