Road Supervisor Resume Samples

Description :

1. Investigates accidents, incidents, disputes, and disturbances as assigned, in accordance with policy and in conjunction with involved authorities.
2. Assesses the ability of operators to continue in service when involved in an accident, incidents, or potential substance abuse problems.
3. Monitors and coaches operator performance and behavior; models passenger interaction skills, coaches operators in use of time.
4. Acts as Lead Dispatcher in case of emergency situations. Conducts time point and passenger load checks to ensure schedule and route efficiency.
5. Audits service routes and road conditions and recommends alternate routes to dispatch as appropriate.
6. Writes and assists operators in reports regarding service disruptions, security incidents, and operator performance/behavior.
7. Customer service complaints and requests coordinate problem resolution among operators, management, passengers and the public.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Determine schedules, sequences, and assignments for work activities, based on work priority, a quantity of equipment, and skill of personnel.
2. Monitor employees' work levels and review work performance.
3. Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
4. Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
5. Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.
6. Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
7. Investigate accidents or injuries and prepare reports of findings.
8. Confer with personnel, such as management, engineering, quality control, customer, or union workers' representatives.

Experience

7-10 Years

Level

Management

Education

Certification

Description :

1. Supervise the performance of service providers to ensure quality service and maintain compliance with environmental, health and safety requirements.
   
2. Drove monthly results of efficiency and exceeding planned goals on all visibility indexes, resulting in an increase of PPH on an outbound operation.
3. Ensure safety compliance for driving and safe-work methods for all service providers each week.
4. Dispatch of delivery and pickup routes, ensuring that service providers meet time-commitments for our customers.
5. Track performance against goals including the execution of the daily dispatch plan, and completion of audit rides.
6. Trained seasonal and new service providers on all skills needed to complete their jobs.
7. Analyze daily results and business needs to create and implement action plans to stay on goal and drive results.

Experience

5-7 Years

Level

Executive

Education

Psychology

Description :

1. Conduct site checks and road observations according to a client and local policy.
2. Document findings accordingly and provide necessary reports to project staff.
3. Conduct wheelchair securement and vehicle cleanliness checks on in-service vehicles.
4. Monitor street operations for on-time performance and schedule and route adherence.
5. Provide customer information for site personnel and at key locations.
6. Respond to accidents and incidents assisting to manage the situation as well as collecting all required information.
7. Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Provided support to vendors and mall employees when requested.
2. Answers questions and assists guests and employees with reasonable requests.
3. Able to do multitask and switch gears according to the priority of requests.
4. Remains flexible to the ever-changing environment; adapts well to different situations.
5. Patroled a facility or man post as instructed and serve as a general security presence and visible deterrent to crime and client rule infractions.
6. Reported all incidents, accidents or medical emergencies.
7. Respond to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response proceedings.

Experience

5-7 Years

Level

Executive

Education

Business Management

Description :

1. Perform preventative maintenance on vehicles and heavy equipment.
2. Drive heavy equipment and vehicles with adjustable attachments to sweep debris from paved surfaces, mow grass and weeds.
3. Haul and spread sand, gravel, and clay to fill washouts and repair road shoulders.
4. Clean and clear debris from culverts, catch basins, drop inlets, ditches, and other drain structures.
5. Inspect, clean, and repair drainage systems, bridges, tunnels, and other structures.
6. Perform roadside landscaping work, such as clearing weeds and brush, and planting and trimming trees.
7. Erect, install, or repair guardrails, road shoulders, berms, highway markers, warning signals, and highway lighting.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Conduct site checks and road observations according to a client and local policy.
2. Document findings accordingly, providing necessary reports to project staff.
3. Monitor street operations for on-time performance, schedule, and route adherence.
4. Respond to accidents and incidents for situational oversight, management, as well as obtaining all required information.
5. Assist dispatching staff in resuming service levels according to contract specifications.
6. Fill vacant shifts as necessary for ensuring full-service delivery.
7. Conduct gate checks at pull-out and pull-in times, ensuring on-time service, and proper completion of necessary paperwork including manifests.
8. Identify potential rerouting required as a result of traffic, road construction, and accidents.

Experience

7-10 Years

Level

Management

Education

Business

Description :

1. MV Transportation is an RTD subcontractor for paratransit services to the Denver Metro area.
2. Road Supervisors investigate passenger incidents and any bus accident. MV is the largest paratransit contractor in the United States.
3. Supervise drivers to maintain procedures in operations of bus transportation.
4. Handled and daily deposits of monies and tickets collected from passengers.
5. Carquest independent auto parts store.
6. Able to maintain that position and increase the customer base.
7. Sold parts to auto repair, dealerships, Golf courses in number, machines shops, and independent mechanics.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Ensured posts were manned and running properly. Quickly promoted from guard to road supervisor.
2. Wrote daily activity and incident reports for record-keeping and reference.
3. Maintained vehicles used as sites as well as the vehicle provided to me.
4. Offered suggestions to ensure the needs of the guards were met by upper management.
5. Handed out biweekly checks and schedules, covered posts during call-outs provided uniforms to guards and resolve client concerns.
6. Counseled guards to improve their service to the clients.
7. Positively influenced younger guards to fulfill their personal and professional potential.

Experience

2-5 Years

Level

Junior

Education

Marketing

Description :

1. Supervise the bus operators out in the field. Demonstrative good customer service and people skills.
2. Ensured that the buses are traveling minutes apart on routes.
3. Ensured Operators are off on time, this help cut back on overtime.
4. Checked the fare boxes on the buses, to ensure the correct information is stored, to prevent one hundred dollar fine per bus.
5. Practice safe behavior with the operators.
6. Attended monthly safety and supervisor meetings.
7. Write at less ten IPP to operators a week, regarding safety tips and appreciation of their work behaviors.

Experience

2-5 Years

Level

Junior

Education

Leadership