Security Dispatcher Resume Samples

A Security Dispatcher takes charge of scheduling work crews to specified destinations as per the customer’s requests. A well-written Security Dispatcher Resume indicates the following duties – maintaining records, monitoring staff and equipment location, handling communications with various areas; recording and maintaining files and records of expenses; overseeing all communication within the specified areas, preparing daily work and run schedules, monitoring personnel or equipment locations, advising about traffic issues and weather conditions and other types of hazards.

Common skills depicted on resume include the following – active listening skills, decision-making skills, information-ordering skills, speech clarity, reading comprehension skills, and the ability to solve conflicts among workers. Based on successful resumes, professionals hold a high school diploma and also have related work experience. In addition, the person should be knowledgeable about local or regional geographical information pertaining to the job.

Security Dispatcher Resume

Summary : Self-motivated professional with extensive experience in office operations. Results oriented team player. Outgoing with positive attitude.

Skills : Customer service, Asset Protection, Data Input, Legal Research, Document Preparation, Human Resources, Technical Support, Dispatch, Phlebotomy, Security.

Description :

    1. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
    2. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
    3. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
    4. Answer alarms and investigate disturbances.
    5. Circulate among visitors, patrons, or employees to preserve order and protect property.
    6. Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
    7. Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
    8. Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma


Sr. Security Dispatcher Resume

Summary : An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks as well as being able to adapt to changing priorities while maintain a positive attitude and strong work ethic.

Skills : Communications, Dispatch, Customer Service, Filing, Typing, Telephone Skills.

Description :

    1. Responsible for supervising the Security Shift in compliance with all Federal and State Laws and all Rule and Regulations of the Pennsylvania Gaming Control Board.
    2. Responsible for ensuring the safety of the Casino patrons, Hotel guests, Employees of the company and to protect the assets and property of the company.
    3. Responds immediately to all incidents, illegal activities or any other emergency situations.
    4. Continually monitors assigned area for safety hazards that could endanger patrons, guests, or employees.
    5. Receive and transmit emergency and non- emergency patrons, telephone and radio requests.
    6. Responsible for overall daily operations of the Security Department including but not limited to, all daily Security Dispatch duties , all employee key and equipment issue, and lost & found operations.
    7. Dispatch, log & track all Security department related calls for service though I-Track System.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate


Security Dispatcher/Officer Resume

Objective : Over 10 years of experience working in the security monitoring/dispatch/customer service & data entry field. Experience in the field of drinking water treatment & laboratory testing.

Skills : Microsoft Office.

Description :

    1. Maintain logs of activities and completed work.
    2. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
    3. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
    4. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
    5. Answer alarms and investigate disturbances.
    6. Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
    7. Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.
    8. Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Security Dispatcher/Clerk Resume

Headline : Dedicated and responsible Medical Assistant seeking to make strong contributions to the function of the office and its patients. Very enthusiastic and outgoing and seeking an opportunity in a fast paced environment where helping the patient is the number one priority.

Skills : Proficient In Microsoft Office.

Description :

    1. Receive, document and process all incoming and outgoing calls for Security services.
    2. Dispatch all calls in a prompt and efficient manner.
    3. Answer all calls following proper etiquette and policy guidelines as adopted by the department and Westgate Resorts.
    4. Monitor and process all fire calls received by the Silent Night System and promptly and dispatch the following as needed: Security, Fire, Ambulance and EMS.
    5. Use of various communication tools: Airwave, Nextel and Hard Line phone communication.
    6. Receive all hard line calls from Security Officers conducting emergency phone checks Monitor all alarm systems.
    7. Monitor all CCTV cameras and dispatch Security Officers and or police to any suspicious activity.
    8. Communicate to all other departments' emergency information as required by Standard Operating Policies of the department and Westgate Resorts.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates In Science

Lead Security Dispatcher Resume

Summary : Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve Corporate goals.

Skills : Typing, Wordperfect, Word, Switchboard.

Description :

    1. Received and prioritized calls and complaints from tenants concerning crimes, fires and emergencies.
    2. Dispatched personnel and equipment to scene of emergency while maintaining radio contact, scan status charts and computer screen to determine units available.
    3. Broadcasted orders to police and other emergency units in vicinity to investigate complaints and relay instructions or questions from other units.
    4. Maintained log of all radio transmissions as to time, duration, and message.
    5. Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.
    6. Communicated and enforced compliance with State and local laws while emphasizing company safety and professionalism standards.
    7. Performed all general administrative responsibilities including training new hires.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA

Security Dispatcher III Resume

Summary : Answered simple questions about client's business ,using reference files. Executed and supervised daily operations of entry and exit access to the facility.

Skills : Communication skills, Analytical and problem-solving skills, Strong work values, Computer/technical literacy, Data Entry.

Description :

    1. Confer red with customers or supervising personnel to address questions, problems, or requests for service or equipment.
    2. Monitored personnel or equipment locations and utilization to coordinate service and schedules.
    3. Scheduled or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
    4. Relayed work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
    5. Recorded and maintained files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
    6. Oversee all communications within specifically assigned territories.
    7. Helped customers reset the alarm if they did not know how after obtaining the proper password that was given to them to give the dispatcher.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
General Studies

Security Dispatcher I Resume

Summary : Passionate about helping people and developing myself further so I can be of better service to the world community. Driven, perceptive, and an adaptive individual.

Skills : CCTV, E911 Pro.

Description :

    1. Answered emergency and non-emergency calls placed from throughout the resort.
    2. Prioritized calls based on officer availability, type of call, and location, Acted quickly and with good j8udgement with handling callers and dispatching calls.
    3. Recorded all call and dispatch notes in Computer-Aided Dispatch (CAD) system.
    4. Maintained key control for every key in the resort.
    5. Assisted guests with lost and found items and reports of incidents.
    6. Prepared and submit a daily shift statistic log to send to management.
    7. Assisted with the editing of the shift schedule due to late staff, call-offs, and changes of events.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Security Dispatcher II Resume

Headline : Experienced life a Ground Surveillance Systems Operator (96R) as well as an All Source/Intelligence Analyst (96B/35F). I served and deployed in support of Operation Iraqi Freedom/Operation New Dawn as both military occupational specialties.

Skills : Communications, Office Equipment, Microsoft office.

Description :

    1. Monitor personnel or equipment locations and utilization to coordinate service and schedules.
    2. Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
    3. Oversee all communications within specifically assigned territories.
    4. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
    5. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
    6. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
    7. Confirm active duty status of all security staff through integrated communications system.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Security Dispatcher/Supervisor Resume

Summary : Motivated, personable business Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills : Typing in excess of 65 WPM/Very Strong Data Entry Skills.

Description :

    1. Monitor emergency alarm systems park-wide, email park security director and park president regarding alarm issues.
    2. Monitor multiple radio frequencies and disseminate information via 2-way radio, voice, digital pagers or telephones, as appropriate.
    3. Monitor park-wide video surveillance system in support of security, medical, park operations, and investigations missions.
    4. Prioritize and process incoming requests for security and medical services.
    5. Communicate with the security management team in a timely manner to help maintain a high level of customer service and achieve established quality goals.
    6. Disseminate park & emergency information to appropriate employees.
    7. Provides excellent service to guests and team members.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates Of Arts

Security Dispatcher/Manager Resume

Headline : A results driven professional with outstanding customer service experience and communications skills seeking a position with Massage as an Esthetician.

Skills : Excel, Office.

Description :

    1. Processed and prioritized all emergency and non-emergency request for assistance with speed and accuracy.
    2. Dispatched Security and/or Law Enforcement Officers by operating a variety of communication equipment.
    3. Entered, updated and retrieved information from a variety of computer systems.
    4. Processed and maintained a wide variety of files, logs, reports and forms.
    5. Handled high volume multiline telephones in a fast pace environment.
    6. Monitored extensive closed circuit televisions, fire alarm systems, panic alarm systems, and intrusion alarms.
    7. Provided clerical support by operating general office equipment.
    8. Demonstrated good judgment and independent decision making abilities.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Billing

Asst. Security Dispatcher Resume

Objective : Efficient and organized surveillance professional with three seasons in security and safety compliance. Extensive security guard training and dispatching training. Dispatched and security focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution. Surveillance expert highly skilled in responding to emergency situations and providing crisis intervention.

Skills : Microsoft office, Microsoft Excel, Blood Draws, EKG, Injections, Catheter Care, Bowel Regime, Vital Signs, Vital Signs, CCTV.

Description :

    1. Checked passes and credentials of persons seeking to enter the property.
    2. Investigated calls and complaints involving fire, theft, accident and hazard reports .Issued security badges and visitor passes to all guests.
    3. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
    4. Answered alarms and investigated disturbances.
    5. Responded quickly to medical emergencies, bomb threats and fire alarms.
    6. Reported all incidents, accidents and medical emergencies to law enforcement.
    7. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Security Dispatcher Resume

Objective : Customer service/Security officer driven to exceed sales goals and build long term relationships with customers. Positive experiences through high-quality customer care. Security Guard with extensive knowledge of law enforcement practices, investigation techniques and security Equipment operation.

Skills : Worked and serving for family friends restaurant.

Description :

    1. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
    2. Detected suspicious activities and watched for criminal acts and rule infractions.
    3. Monitored and authorized entrance and departure of employees and visitors.
    4. Circulated among visitors, patrons and employees to preserve order and protect property.
    5. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
    6. Warned offenders about rule infractions and violations and verbally evicted violators from premises.
    7. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED