Senior Service Technician Resume Samples

Senior Service Technician is responsible for meeting clients to troubleshoot and repair machinery. The most common roles and responsibilities listed on the Senior Service Technician Resume include – creating comprehensive solutions, resolving issues, performing routine maintenance, hiring and training newly recruited technicians, supporting during field visits, managing installation and testing tasks, undertaking escalated issues, investigating complaints, identifying resolutions, and suggesting system improvements.

To take up this challenging line of operation, Senior Service Technicians are expected to demonstrate certain amount of skill sets such as – the ability to test and repair all type of tools and equipment, technical knowledge, proficiency in solving troubleshooting issues, strong communication skill, familiarity with mobile applications and the ability to juggle between various tasks. Whilst a Degree is normally required, many of the employers consider a technical degree or certification. Awareness of chemical, health and safety issues along with proven work experience is mandatory.

 

Senior Service Technician/Consultant Resume

Summary : An enthusiastic Senior Service Technician/Consultant, customer service-oriented individual, with over twenty-four years of experience in the natural gas industry; possessing the abilities, knowledge, and skills readily transferable to the position of interest. Proven ability to plan, organize, coordinate, supervise, and provide technical or complex explanations to those unfamiliar with gas industry terminology.

Skills : Microsoft Office Proficiency, Linguistic and Grammar Skills, Remote Trouble-shooting

Description :

    1. Responded to customer requests for service including connections and disconnections Informed customer of needed repairs and answered basic questions.
    2. Performed collection efforts on delinquent accounts.
    3. Assisted with activities to ensure responsiveness to natural gas and other emergencies.
    4. Completed and maintained accurate records and reports to comply with Company and regulatory requirements.
    5. Read meters and recorded usage for billing.
    6. Identified, addressed, and reported safety and encroachment issues to their resolution and completion.
    7. Responsible for the safe operation and inspection of assigned Company vehicles and equipment.
    8. Demonstrated support for and adhered to the Company's values, strategies, policies, and procedures and learned the core values of AtmoSpirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Bachelor Of Science


Senior Service Technician/Associate Resume

Summary : Versatile Senior Service Technician trained in Natural Gas who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, knowledge of Gas Compression and an unsurpassed worth ethic. To work in a learning and challenging environment, utilizing the skills and knowledge to be the best of the abilities and contribute positively to the growth of the organization as well as personal growth.

Skills : Spreadsheet, Expense Account Management, Service Account Management, Dedicated Team Player

Description :

    1. Currently serving as the daytime supervisor overseeing daytime yard operations.
    2. Monitor and instruct employees' work levels and review work performance including the receiving and delivering of supplies, materials, and property.
    3. Monitor work locations to ensure accordance with various levels of regulations.
    4. Train and counsel staff about work-related issues and assist upper management on skill deficiencies for continuous improvement.
    5. Supervise the activities of drivers regarding handling and shipping of trailers, products and/or materials.
    6. Recommended or initiate personnel actions such as hiring, promotions, discharges and disciplinary actions.
    7. Collaborate with other departments to determine the serviceability of equipment and its status.
    8. Direct ordering and tracking of parts to ensure delivery as scheduled and perform other duties as assigned.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science


Senior Service Technician III Resume

Summary : Skilled and organized Senior Service Technician III with more than 20 years in the service/maintenance industry. Possesses in-depth knowledge of maintenance, troubleshooting and repair procedures in all areas of the facility and mechanical systems for both commercial and residential applications. Personable and well-versed in evaluating and diagnosing problems and repairing issues in a timely and professional manner.

Skills : Information Technology, Weekly planning, Team building, Cost reduction, Customer relations

Description :

    1. Responsible for a wide variety of duties including, pipe fitting, electrical repair, installation, and troubleshooting of various equipment.
    2. Developed and executed layout and installation of electrical wiring, water and waste of equipment based on job terms and current codes and regulations.
    3. Accurately read, understood, and carried out written instructions.
    4. Communicated service issues and changes to the service Manager on a regular basis.
    5. Coordinated and monitored vendor services for certain repairs.
    6. Employed a wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
    7. Followed company procedures to maintain a work environment in a neat and orderly condition.
    8. Prepared and administered preventative maintenance work orders.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Certificate

Senior Service Technician/Associate Resume

Summary : Detail-oriented Senior Service Technician/Associate, familiar with all aspects of facilities maintenance and repair. To utilize current learning for growth of a venerable organisation they were providing the employee with further opportunities to show competence.

Skills : Multi-Site Operations, Troubleshooting, and Problem-Solving, Flexible, Dedicated.

Description :

    1. Provide superior customer service by responding to service requests and concerns for 263 unit property in a timely manner.
    2. Assist in preparing all vacant apartments to a market-ready status as needed.
    3. Troubleshoot and service split-air and heat pump HVAC systems.
    4. Keep accurate records in accordance with all company standards.
    5. Maintain organization of shop inventory and provide the supervisor with information as to what items are needed for the month while staying within budget.
    6. Maintain and service pool/spa and keep accurate monthly records.
    7. Perform preventative maintenance and keep detailed records.
    8. Provided fast efficient customer service for customer service requests while staying under the budget for the department.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Senior Service Technician/Executive Resume

Headline : Senior Service Technician/Executive with over six years of experience in the following but not limited to computers, networking, digital printers, switches, routers, and servers. To work in an organization where the culture of freedom and working for initiatives is ensured, facilitating my contribution through thoughts and action to the company's vision and thus achieve self-development by playing a significant role in building the organization.

Skills : Strong Communication Skills, Non-Verbal Communication Skills, Professional And Knowledgeable Presentation Practices, Proven Sales Techniques To Overcome Objections.

Description :

    1. Provide computer advice and technical support to consumers and small businessmen on their printers and networks.
    2. Created as well as designed a new business website to recognize the company worldwide.
    3. Perform as a lead technician on all technology and maintenance issues for the printers that Bay Area sells.
    4. Install and upgrade software, maintain hardware upgrades and provide troubleshooting and software support on network workstations.
    5. Install wide format printers and software while performing diagnostics on workstation peripherals.
    6. Created a dynamic website for the company.
    7. Keep system stability for all of our customers in the field.
    8. Assure complete customer satisfaction at the assigned accounts by adherence to the following: Prompt onsite arrival time, technical expertise, knowledge of customer environment, professionalism, and periodic visits as needed
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Senior Service Technician/Supervisor Resume

Headline : Senior Service Technician/Supervisor committed to providing excellent service to clients in residential and light commercial applications. Highly specialized in low voltage systems and troubleshooting with accuracy and speed heat-pumps/gas furnaces, electrical heaters, and AC units. Technical college graduate with 5 years of experience in the HVAC service and repair industry. Hardworking and flexible.

Skills : Sales, Customer Service, Management. Computer And Technology Savvy

Description :

    1. Test electrical circuits or components for continuity, using electrical test equipment.
    2. Repair or replace defective equipment, components, or wiring.
    3. Layout and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools.
    4. Obtain and maintain required certifications. Install, connect, and adjust thermostats, humidistats, and timers, using hand tools.
    5. Comply with all applicable standards, policies, and procedures, including safety procedures and the maintenance of a clean work area.
    6. Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.
    7. Work with and help train apprentice technicians. Maintains a neat and orderly working area, and proper handling of company tools.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Senior Service Technician/Manager Resume

Summary : To achieve a responsible position within an organization so that the technical, interpersonal and management skills can be sharpened and thus aid the betterment of the company. To obtain a position that will enable me to use my strong organizational skills, award-winning educational background, and ability to work well with people.

Skills : Communication Skills, Non-Verbal Communication Skills, Professional And Knowledgeable Presentation Practice

Description :

    1. Served clients well as the senior service technician, maintaining company reputation, with a one-call resolution in mind.
    2. Served fellow employees and management well and fulfilled all daily requirements.
    3. Served as departmental purchaser, distributor, inventory and asset manager as well as technical assistance provider to fellow coworkers and clients.
    4. Complied with budget plans on monthly purchasing.
    5. Adhered to OSHA and Fire Marshal standards by maintaining a safe and efficient workplace.
    6. Maintained a positive and fresh attitude with every client on my route.
    7. Taking care of their needs and expressing gratitude for their business.
    8. Timely completed work orders with thorough descriptions of tasks performed and accurate mileage with customer’s signature
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Associate Of Arts

Senior Service Technician I Resume

Summary : Senior Service Technician I skilled at communicating with vendors, team members, and customers. Excellent organization skills and ability to manage multiple time-sensitive work orders. To excel in a challenging work environment, that utilizes the skills to the maximum extent and helps the organization to achieve the goals.

Skills : Sales, Customer Service, Management. Computer And Technology Savvy

Description :

    1. Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.
    2. Answered customers' questions regarding products, prices, and availability.
    3. Emphasized product features based on an analysis of customers' needs.
    4. Maintained friendly and professional customer interactions at all times.
    5. Completed company leadership training program. Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems.
    6. Inspected and tested refrigeration systems, safety devices and controls.
    7. Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
    8. Documents and communicates all rework/inspection actions performed at customer's site pertaining to customer complaints.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science

Senior Service Technician II Resume

Summary : Senior Service Technician II seeking gainful employment that will utilize the various work experiences in a rewarding and challenging leadership role. To work and excel in a challenging environment in the field of engineering with dedication, positive attitude, and passion that enables the employees to utilize and enhance the knowledge and skills.

Skills : Weekly Planning, Team Building, Cost Reduction, And Containment, Customer Relations

Description :

    1. Perform both scheduled and emergency equipment repairs.
    2. Rebuilding sub-assemblies in a machine shop for faster repair, less downtime.
    3. Circuit board replacement, and where applicable, troubleshooting down to discreet component level.
    4. Utilizing software to troubleshoot control circuits, safety chains, and machine set up.
    5. Testing machines after a P.M or repair, to verify the adequacy of repair and to ensure the safety of operation.
    6. Assisting with machine operation to ensure important deadlines are met.
    7. Provide service for Bell&Howell Criterion mail sorters, Electrocom Mail sorters, Mosca mail strapper, conveyor systems.
    8. Make field decisions without direct supervision and be responsible for obtaining field data to determine the condition of structures under evaluation.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Associates

Senior Service Technician/Specialist Resume

Summary : An experienced Senior Service Technician/Specialist in fabrication, repair and preventive maintenance. Diverse background in electrical, plumbing, mechanical and HVAC equipment. Certified Forklift and Aerial Work Platform Instructor. To work for an organization that aims at achieving success and provides the exposure to work culture and offers changes as well as opportunities in advantages of the career.

Skills : Troubleshooting HAVC units, Microsoft office, Preventive maintenance, Problem-Solving

Description :

    1. Custom fabricate wooden shipping crates for international shipping.
    2. Build, set-up and test chemical control units to laboratory specifications.
    3. Install equipment; wiring, plumbing/brazing, refrigeration, and production testing.
    4. Refurbish equipment to like-new performance standards.
    5. Troubleshoot and repair equipment; pneumatic, hydraulic, refrigeration, electrical and mechanical issues.
    6. Carry out preventive maintenance contracts and inspect equipment for potential non-routine failures.
    7. Support customer service teams via telephone and email; remotely troubleshoot problems and communicate solutions.
    8. Reports all incidences immediately and responds to emergencies by taking appropriate operational actions, such as shutting down the process whenever necessary and notifying supervision and/or security.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Bachelors of Science