Back Office Executive Resume Samples

A Back Office Executive is an integral role in any organization. The role is responsible for providing administrative and clerical support to the organization. Typical duties related to the role are mentioned on the Back Office Executive Resume as – maintaining records, managing schedules, processing paperwork, handling correspondence, managing calendars, and handling general office duties like scanning documents, and photocopying. The job description entails undertaking responsibility for organizing meetings and events, as well as managing customer and client inquiries.

Hiring employers prefer applicants possessing the following skills – strong organizational and time management skills, proficiency with MS Office, the ability to multitask, attention to detail, and a high degree of accuracy. Most employers require a minimum of a high school diploma or GED. However, some employers may prefer applicants with a degree or higher in business or a related field.

Back Office Executive Resume example

Back Office Executive Resume

Objective : To utilize and contribute the best of the knowledge and expertise gained in the field from the present experiences and inculcating them with the personal skills. Entered data into computer systems accurately and efficiently. Maintained accurate and up-to-date records, including financial records, customer records, and inventory records.

Skills : Internet, MS Office, Good Typing Speed, Positive Attitude, Quick Learning, Organized Work, Time Management.

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Description :

  1. Assisted and supported administrative staff in their day to day operations.
  2. Assisted and coordinated with sales and marketing teams.
  3. Conducted marketing research, document and report to the marketing department.
  4. Supported sales staff in handling and documenting customer accounts.
  5. Performed competitor product analysis and prepare reports.
  6. Prepared and reconciled customer balances.
  7. Corrected discrepancies in customer account balances.
  8. Assisted inventory controlling staff in maintaining inventory records.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            BBA


                            Back Office Executive Resume

                            Objective : Entered data into computer systems accurately and efficiently. Maintained accurate and up-to-date records, including financial records, customer records, and inventory records.

                            Skills : Internet, MS Office, Good Typing Speed, Positive Attitude, Quick Learning, Organized Work, Time Management.

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                            Description :

                            1. Attended meetings called by the Security Agencies.
                            2. Participated in meetings and cross-functional support organization meetings and advise on issues linked to lawful interception.
                            3. Developed and Conducted Internal Investigations.
                            4. Maintained lawful interception data and privacy. Maintained contact with law enforcement personnel to be able to make referrals of potential criminal activity.
                            5. Performed general duties, administrative and operational tasks.
                            6. Managed the internal and external mail functions and provided telephone support.
                            7. Prepared confidential notes and maintained personal / company file records.
                            Years of Experience
                            Experience
                            0-2 Years
                            Experience Level
                            Level
                            Entry Level
                            Education
                            Education
                            BBA


                            Back Office Executive Resume

                            Objective : As a Back Office Executive, provided administrative and managerial support for the staff working in the front office of a company. Back office executive do not interacted directly with clients but worked behind the scenes to ensure the smooth running of the company. Performed key administrative duties as well as research, data analysis, and accounting functions.

                            Skills : Administrative Skills, Support Management.

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                            Description :

                            1. Assisted the front office workers in keeping the office clean and tidy.
                            2. Assisted in the preparation, scheduling, and organization of meetings, events, and appointments for the front office.
                            3. Obtained and analyzed research data. Provided assistance and support to management.
                            4. Printed, sent emails, and ordered office supplies are examples of fundamental administrative tasks.
                            5. Assisted the Front Desk staff. Assist with inventory management.
                            6. Organized and updated staff meetings and calendars. Process receipts, invoices, and bills for the company.
                            7. Worked as an Office Executive in the past. Worked efficiently as part of a team.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            BBA

                            Back Office Executive Resume

                            Objective : As a Back Office Executive, Developed and implemented systems, procedures, and policies. Developed reports, statistics, and presentations. Approved expenditures, loans, and grants. Maintained and updated proposal and bid documents.

                            Skills : Accounting, Bookkeeping, Attention to detail.

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                            Description :

                            1. Oversaw all payroll and human resource activities for an organization.
                            2. Supervised accounting and finance activities, including preparing financial reports, allocating funds, and overseeing payables and receivables.
                            3. Managed bookkeeping, accounts payable, and accounts receivable.
                            4. Managed administrative activities, such as organizing meetings and meetings scheduling.
                            5. Managed other administrative functions, such as scheduling travel, arranging appointments, and handling mail.
                            6. Completed various administrative tasks, such as report writing, filing, compiling data, and maintaining records.
                            7. Maintained records, such as correspondence, meeting minutes, and reports.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            BBA

                            Back Office Executive Resume

                            Objective : As a Back Office Executive, Implemented and prioritized company policies and procedures. Conducted weekly meetings to review metrics, report accomplishments, and set goals for the week. Maintained and updated project documents and files. Reviewed and updated project estimates.

                            Skills : Documentational Skills, Office Executive, Data Management.

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                            Description :

                            1. Enhanced overall customer experience by coordinating and following up with internal and external customers, tracking customer order history, and resolving concerns.
                            2. Assisted in scheduling, analyzing, and updating project estimates.
                            3. Assisted with sales forecasting, sales lead generation, sales proposals, and contract negotiation.
                            4. Conducted market research and contact potential customers.
                            5. Researched and analyzed competitor offerings. Developed and maintained customer service standards, policies, and procedures.
                            6. Managed a comprehensive CRM database for organization-wide communication.
                            7. Tracked sales goals and results. Maintained and updated project timelines.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            BBA

                            Back Office Executive Resume

                            Objective : As a Back Office Executive, Ensured all UDV and SDF, credit sale approvals and calculation are checked and validated after the KAM and before posting the discount in customer sales order. Ensured to deliver the sim and items requested by customer to the authorized person and get customer confirmation and signature on the delivery note.

                            Skills : Planning, Creative Skills, Researching.

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                            Description :

                            1. Acquired knowledge of prospect technology stacks, workflows, and internal structure org chart, how decisions are made, and competing products.
                            2. Maintained strong product knowledge of the full Solutions suite and competitive offerings.
                            3. Worked with B2B business team on creation of large B2B service and product proposals.
                            4. Worked closely with the internal business team to gather information and data to help them to create the best solution and offer for client.
                            5. Owned end to end various customer requests/task and proactively drive them to successful closure.
                            6. Sold within Banking/Financial Services Market. Gathered and processed research data.
                            7. Performed basic admin duties including printing, sending emails, and ordering office supplies.

                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            BBA

                            Back Office Executive Resume

                            Summary : As a Back Office Executive, Ensured the Sims and devices in the corporate location were sold in the proper customer account on the correct product and promotion. Ensured all the customer paper work is completed before creating a new corporate account and ensure to send activity to account management for any missing document.

                            Skills : Planning, Account Management, Documentational Skills.

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                            Description :

                            1. Negotiated, structured, and closed deals that meet customer expectations and FIS’s ability to deliver.
                            2. Drove process improvements in the day to day work. Created and amended price quotes and proposals.
                            3. Participated in creation of large business to business service and product proposals.
                            4. Participated in the creation of a large business to business service and product proposals.
                            5. Worked closely with the internal business team to gather information and data to help them to create the best solution and offer for a client.
                            6. Monitored litigation. Updating SAP client accounts. Monitored and solved incidences. Performed cash application.
                            7. Assisted and coordinated with the sales team, Front Office team, inventory control.

                            Years of Experience
                            Experience
                            7-10 Years
                            Experience Level
                            Level
                            Management
                            Education
                            Education
                            BBA

                            Back Office Executive Resume

                            Headline : As a Back Office Executive, Built and executed territory sales strategies, collaborating with other internal SS&C groups as required. Led sales process from prospecting through close including lead generation, client meetings, qualification, RFPs, workshops, proposal and contract negotiation.

                            Skills : Planning, Supportive Skills, Service Assistant.

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                            Description :

                            1. Supported the other AR areas. Organized staff meetings and updating calendars.
                            2. Prioritized request for quotations (RFQ) by taking opportunities into accounts.
                            3. Provided technical support and quotation to customers. Created quotations for all health checkup conducted.
                            4. Coordinated with Operations & Finance team to ensure smooth execution of orders.
                            5. Followed-up, created and maintained installed database of customers.
                            6. Liaised with Service sales execution team to ensure smooth execution of AMC / Service.
                            7. Delivered/Exceeded annual sales and revenue targets for a defined territory.
                            Years of Experience
                            Experience
                            5-7 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            BBA

                            Back Office Executive Resume

                            Objective : As a Back Office Executive, presented escalation issues, status reports and findings internally and externally. Understood, recommended and participated in continual service improvement to relevant business process to increase operational efficiency. Maintained and updated changes to relevant process documents and work instructions.

                            Skills : Planning, Analyzing Skills, Organizational Skills.

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                            Description :

                            1. Diligently tracked and managed all opportunities in Salesforce.
                            2. Validated client workflow and engage appropriate internal resources where necessary
                            3. Frequently prospect interacted through sales calls and onsite visits.
                            4. Collaborated with relevant management resources to drive product and messaging strategies to differentiate our solutions.
                            5. Validated the billing system pricing and supplier rate against the contract rates to ensure data integrity.
                            6. Performed complex pricing analysis to identify errors, discrepancies and opportunities for savings including contract rate violations and optimizations.
                            7. Managed documentation and resolution of pricing discrepancies to assure corrections are made with vendors and credits are received in a timely manner and properly reconciled.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            BBA

                            Back Office Executive Resume

                            Summary : As a Back Office Executive, Executed the right MNP processes for all port in requests and help the KAM and customer in the right direction in its execution. Created TT and followed up with concern department for any sales order Error. Executed the entire regular service request by email, walk-in, KAM, official letter.

                            Skills : Planning, Sales, Accounting, Computer Operating.

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                            Description :

                            1. Collaborated with Account Executives and Pre-Sales Engineers to strategize, map accounts, and execute team sales.
                            2. Analyzed clients’ business needs to strategically position complex solutions through value-based selling, business case definition, ROI analysis, and data.
                            3. Delivered compelling demonstrations and use cases to influence executive-level decision-makers, addressing objections and aligning value proposition with their business strategy.
                            4. Partnered with the appropriate LOBs in shaping the GTM, marketing materials, product roadmaps and industry artifacts.
                            5. Created customer hierarchy in the system and to activate B2B accounts.
                            6. Prepared SIM cards /items and associated numbers for Account Managers to deliver to corporate customers.
                            7. Generated Bulk order for bulk activation, deactivation, service modification and/or customer renewal requests following the Bulk order process and Procedure.
                            Years of Experience
                            Experience
                            7-10 Years
                            Experience Level
                            Level
                            Management
                            Education
                            Education
                            BBA