Back Office Assistant Resume Samples

The Back Office Assistants render support to the organization by assisting in the day-to-day administrative tasks. A well-crafted Back Office Assistant Resume should focus on various responsibilities such as – routing and transferring the incoming calls to the appropriate department or staff, distributing delivery packages, recording and maintaining all details pertaining to company such as parking, credit cards, office keys and documents; performing all clerical duties like reviewing, emailing, editing, faxing and keeping records intact; monitoring the equipment condition, ordering supplies, collaborating with other departments, maintaining calendars and sorting correspondence.

Back office Assistant’s role is needed almost in all sectors of the organization hence they are expected to focus on skills such as multi tasking, knowledge of all office equipment, computer competencies, time management, familiarity in back office computer system – ERP software and excellent communication skills. These Assistants normally embrace a Degree in secretarial work.

 

Back Office Assistant Resume example

Back Office Assistant Resume

Objective : Provide support with daily administrative tasks in a company. Typical responsibilities of a Back Office Assistant are sorting the correspondence, implementing and optimizing procedures,

Skills : Medical Terminology, Insurance Verification.

Description :

    1. Put patients from the waiting room to the exam room. Draw blood and fill out lab correspondence.
    2. Welcomed and seated patients informed them of treatment, described hygiene and post-op instructions, and any concerns, Sterilizing instruments.
    3. Duties included daily audits of all service and repair transactions for retail/service locations, occasional customer service, handling inventory returns to our vendors.
    4. Appointments for patients, answer phones, release medical records, scan patient information, call patients to make appointments.
    5. Answer inbound patient calls in a friendly and timely manner; assist patients with scheduling appointments, data entry, transfer calls appropriately.
    6. The ensured team met all merchandise markdown daily quota Responsible for removing cash drawers and making sure they balance.
    7. The bank deposit slip was completed and cash balanced for pick up.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Nursing


Back Office Assistant I Resume

Objective : Hardworking medical assistant with experience in Laboratory, back office, front office and referrals. Committed, accountable and responsible. Very caring with patients providing quality patient care.

Skills : Bilingual English/spanish, MS-Office.

Description :

    1. Call back patients to the examination room, take blood pressure and log in to chat, explaining the treatment to a patient.
    2. Preparing the patient for Debian of toenails and debridement of callus. Disinfect and clean exam rooms and keep a well clean office.
    3. Preparing a patient for minor surgeries such as nail allusion, excision of a verruca, matrix, excision of auricca, excision of a wart, pin removal.
    4. Managed all Premier Silver customer accounts Performed audits on account Sent out emails on special events.
    5. Duties Include Patient Scheduling, Patient Communication, Surgery Scheduling, Physician Referrals, MRI Scheduling, Maintaining Medical Records.
    6. Assisting Physicians with patient Examination, Room preparation, Patient check-in/out, Insurance Verification, Precertification Retrieval.
    7. Qualified radio, internet, television, and direct-mail leads for investments Authored promotional materials with direct interactions with the legal department.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical


Jr. Back Office Assistant Resume

Objective : Professional, reliable, and courteous leader seeking a dynamic flight attendant position with daily opportunities to make guests feel more welcomed and to obtain the opportunity to continue learning.

Skills : MS-Office, Data Entry.

Description :

    1. Duties were to make and answer calls regarding appointments, billing or general questions.
    2. Assist with surgical procedures done in-office to maintain a sterile environment and setting up as well as put away surgical equipment.
    3. Checked patients upon arrival, took patients back to available rooms, took and developed x-rays and ask all questions to keep patient charts.
    4. Call insurance companies to clarify the patient's benefits and get preauthorization.
    5. Castings or scans to send to the appropriate companies to have custom durable medical equipment made.
    6. Created several different ICD-9 to ICD-10 Conversion lists to make billing easier for the entire office.
    7. Assisted with charting for each patient seen in-office.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AA

Back Office Assistant/Analyst Resume

Summary : Some experience as a dental assistant and in other various dental related positions such as dental assistant instructor and dental lab technician.

Skills : Administrative, CSS, Management Skills.

Description :

    1. Made Bleaching trays from start to finish. Photocopying, answering phone calls, finding and filing medical charts.
    2. Assist with back-office duties including sterilization, x-rays, and surgery.
    3. Assisted inpatient care, biopsies, surgeries, follow-up, and suture removal.
    4. Pathology books up to date and in regulation for Clia inspection.
    5. Master Esthetician on staff performing acne treatments, microdermabrasion, waxing, and chemical peels.
    6. Scheduled appointments and ordered supplies. Call Health Insurance companies to follow up on claim status.
    7. File claims inpatient folder, Organize patient completed/ incomplete claim forms. Expedite claims - Assist front office with filing, locating, and copying forms.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Dental Assistant

Back Office Assistant/Co-ordinator Resume

Summary : Motivated bilingual certified medical assistant with over one and one half year experience in family practice, with exceptional office administrative and clinical skills.

Skills : Management, Sales, Customer Service, POS.

Description :

    1. Greet patients with a friendly and positive attitude, schedule appointments, answer routine questions and provide appropriate documents.
    2. Answer multi-line phone calls by the third ring and keep communication with patients on hold.
    3. Transfer incoming calls to appropriate staff, document phone calls through the electronic medical records, and perform basic triage.
    4. A rapid pace registers patients by inputting and/or updating patient demographics.
    5. Verify insurance eligibility such as Medicare, Medical, Iehp, Scan, United Healthcare, etc.
    6. Create batches and collect co-payments and/or deductibles prior to treatment.
    7. Check out patients by scheduling follow up appointments.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing

Back Office Assistant/Executive Resume

Objective : Hard-working, multi-tasking Medical/Back Office Assistant with outstanding telephone, scheduling and documentation skills. Proficient in electronic medical records, as well as electronic prescriptions.

Skills : Computer Skills, Data Entry.

Description :

    1. Organized documentation of prescription refill information using an electronic prescription program for the office of one physician.
    2. Created and implemented office patient education and instructional resource handout.
    3. Liaised with vendors to order and maintain an inventory of medical supplies.
    4. Scheduling and assisting of all in-office procedures, to include biopsy and wound care.
    5. Contacted patients regarding test results and orders from a physician.
    6. Located, checked in and pulled medical records for appointments and incomplete patient charts.
    7. Facilitated organized record retrieval and access by maintaining a filing system for both in-house and discharged residents.
    8. Collecting, processing, and packaging of all In House laboratory specimens.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Lead Back Office Assistant Resume

Summary : Front and back office experience. Checking patients in and out, scheduling appointments,verifying insurance and assisting doctor with patient exams and surgeries.

Skills : Patient Care, Schedule Appointments.

Description :

    1. Escorted patients to the exam room and assisted the dermatologist during exams and all medical procedures.
    2. Logged pathology reports and got specimens ready daily for pathologist pick up.
    3. Helped upfront check-in patients, answer phones, collect payments.
    4. Assisting the dermatologist with patients and giving injections for patients with psoriasis.
    5. A great team worker and help in any area that is needed. Obtain information and prepare to send to nurse triage.
    6. Answer incoming calls from healthcare providers and patients.
    7. Verify insurance for a patient or provide information for signing up for insurance Skills Used Customer Service Computer System.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing

Associate Back office assistant Resume

Headline : Seeking a position that allows to provide exemplary service for employer through teamwork and professionalism. With the ability to multi-task while also working independently.

Skills : Office skills, Human Resources.

Description :

    1. Providing general administrative and clerical support including mailing, scanning, faxing and copying to management.
    2. Maintain electronic and hard copy file systems.
    3. Assist in resolving any administrative problems. Fax, copy, answer phones, schedule appointments for patients.
    4. Answer calls from customers regarding their inquiries.
    5. Prepare and modify documents including emails, memos, drafts, and reports.
    6. Schedule and coordinates meetings, appointments and travel arrangements for the manager.
    7. Prepping patient charts Scan prepared charts into the system File Charts File OP & Pathology Reports.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Human Resource

Asst. Back Office Assistant Resume

Objective : Technically-adept Administrative assistant with advanced knowledge. Goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and friendly personality.

Skills : SQL Server, Microsoft Office, Bilingual English.

Description :

    1. Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
    2. Ordered and distributed office supplies while adhering to a fixed office budget.
    3. Directed guests and routed deliveries and courier services.
    4. Screened applicant resumes and coordinated both phone and in-person interviews.
    5. Answered and managed incoming and outgoing calls while recording accurate messages.
    6. Opened and properly distributed incoming mail.
    7. Greeted numerous visitors, including VIPs, vendors and interview candidates.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Agriculture

Back Office Assistant Resume

Headline : Able to handle multiple tasks in an ever changing environment. Proficient in adhering to HIPPA requirements and regulations. Successfully handled large volume of patient calls, urgent.

Skills : Data Entry, MS-Office.

Description :

    1. Performed CT Scan on sinus, Temporal bones.
    2. Responsible for maintaining credentials for Mini CAT CT Scan.
    3. Obtained authorizations for in-lab or home sleep studies.
    4. Administered injections, allergy skin testing and prepared serum mixing for Xolair/Allergy treatments.
    5. Administered asthma treatments and screenings. All back-office duties and assisting.
    6. Managed the back office operations including, four staff, ordered supplies, handled administrative functions, coordinated pickup of biohazard pickup.
    7. Created detailed expense reports and requests.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate