Business Process Manager Resume Samples

As a Business Process Manager, the individual will develop initiatives and plans for continuous business process improvements. A well-crafted Business Process Manager Resume highlights the following core duties – developing best practices that focus on business process improvement, tracking and communicating business status to management, assisting in budgeting and resource allocation; implementing and monitoring process changes for projects; assisting in making business decisions; developing business processes to attain goals; updating processes to meet changing business needs; and coordinating with cross-functional team to product Business process requirements.

The following skills are mandatory for this role – experience in business process improvement and automation; familiarity with six sigma, SQL queries, ERP systems, and black belt; good understanding of ISO 9002/ASP100 principles; familiarity with business processes and management of projects; and diplomatic skills. Apart from a degree, training in business, finance, and management is required.

Business Process Manager Resume example

Business Process Manager Resume

Summary : To achieve a position for a challenging opportunity in an organization to implement 15 years of business, education, marketing, communication, and leadership skills.

Skills : Microsoft Office, Management, Presentation.

Description :

    1. Architected, designed and developed the current Data Warehouse to incorporate all donor giving and demographic information.
    2. SQL Server Integration Services and SQL Server Analytic Services are used to cube the data for dashboards and analytic reporting.
    3. Administered eight SQL Servers including ensuring the security and integrity of data, security of the servers, optimizing SQL statements and developing the backup and restore plan.
    4. Half of the servers existed in the AWS EC2 Cloud, half on premise as Hyper-V Virtual Servers on the local SAN.
    5. Database backups for the organization were done using Ola Hallengren's backup and maintenance solution to a mounted external hard drive on the network and then AWS Cloudberry was used to store the backups within the cloud for offsite redundant storage.
    6. The backup schedules were determined based upon an individual database's need.
    7. SQL Optimization and Performance Tuning was completed by analyzing SQL Profiler and Execution Plans as needed and completing any work that was necessary for speed improvements.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelors Of Science


Jr. Business Process Manager Resume

Objective : Astute relationships builder. Innovative, results-driven Business Solutions and Procurement Systems Champion. 15+ years of progressive experience, with successful track record in Implementation & Rollout, Process Improvement, Team Building.

Skills : Purchasing, Negotiation, Contract Management, Management, Safety.

Description :

    1. Sourced Process Consultant for M&A.
    2. Processed improvement and consolidation, gap analysis and definition of optimal future state, including Ariba Buyer implementation and PeopleSoft integration, supplier enablement, process improvement, change management, documentation and customer training.
    3. Programmed Manager for Procurement Sarbanes-Oxley (SOX) compliance.
    4. Project Manager for roll out of Procurement Card, and Business Travel Card programs.
    5. Implemented and managed department communication platforms, including website, web data-repository, meeting management and instant messaging tools.
    6. Responsible for client sports-related activity and Platform Tennis.
    7. Wrote processes and procedures, managed procurement, scheduling, invoicing and day-to-day operation for this commercial HVAC Construction and Service .
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA


Sr. Business Process Manager Resume

Summary : Obtain a leadership position where skills are a value add to the organization and, in turn, the organization fosters an environment for my professional growth.

Skills : Office Suite, Citrix, Project Management, Team Building, Leadership Development, Technology.

Description :

    1. Dedicated to finding sustainable, innovative, market-driven solutions.
    2. Resulted driven and team oriented Dynamic Business Process Manager with experience in implementing business process improvements through the innovative use of integrated systems and Six Sigma concepts.
    3. Drove business process improvements through the innovative use of integrated systems.
    4. Coordinated the effective, compliant and optimal use of crewmembers for daily operations such as: trips, standby duty, operational check flights, standardization flights, training, vacation, meetings and special assignments.
    5. Reported safety hazards and safety performance deficiencies.
    6. Ensured crew passports are updated and coordinate visa applications are completed and received for International flights.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration

Business Process Manager I Resume

Objective : Over the last 20 years working specifically on SAP projects, Developed expertise in SAP's Materials Management, Production Planning (MM, PP, LE & SD-Shipping) modules, as well as exposure to APO Supply Chain Planning. In addition, Developed in depth knowledge of the Aerospace & Defense industry and High Tech, including silicon wafer fabrication.

Skills : SAP ECC, SAP SCM, Project Management.

Description :

    1. Representative sample of key work completed; further examples available: Business Process Manager .
    2. Created new supply chain models for forward and reverse manufacturing (Repair).
    3. Created business proposals for all physical manufacturing IT supply chain work, both contracted and in-house.
    4. Supplied Chain centered on SCOR Make function.
    5. Duties included creating project charters and business cases for enablement of new partners, channels & products, ongoing network optimization, and changes to current processes.
    6. For projects where manufacturing is lead, this included end-to-end high level requirements gathering, and key stakeholder alignment.
    7. Supplied chain solutions in SAP, APO, and standalone solutions to enable goals of the business.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Science

Sr. Business Process Manager Resume

Summary : Over 17 years of data processing experience including system design/maintenance, analysis, development, maintenance, and installation. Possesses extensive experience in COBOL, CICS, DB2 IMS DB/DC environments in industries such as healthcare, financial, and telecommunications. 

Skills : Needs Assessment Program Evaluation Lean Six Sigma Information Technology Process Engineering Requirements.

Description :

    1. Used the SCOR(TM) methodology for Supply chain design and communication.
    2. Contributed to the overall master data flow using SPARX documentation tool.
    3. Assisted the compliance evaluation team in the performance of monthly audits of crew currency and training files.
    4. Participated as a member of any internal audit team or external pre-audit team.
    5. Existing indexes were rebuilt on a biweekly schedule or as needed by the system.
    6. Coordinated and schedule crew training events as to comply with FAA regulations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Technology

Asst. Business Process Manager Resume

Headline : Senior Business systems Analyst who consistently drives efficiency results through operational excellence, process improvements and through detailed financial, technical analysis, and team leadership.

Skills : Project Management, Problem Solving, Leadership.

Description :

    1. Responsible for leading the alignment of the organization's bank-wide sales strategies.
    2. Oversaw the implementation and developing of the organization's CRM .
    3. Led system administrator responsible for leading multiple projects, from process engineering and automation.
    4. Managed CRM implementation from platform and version upgrades.
    5. Worked in tandem with resources to conduct data validation and mapping from existing systems into data ETL systems to integrate into CRM.
    6. Worked hand in hand with data development team to create advanced CRM reports through knowledge of data warehousing concepts and database platform.
    7. Responsible coordinating the project management functions and deliverables for all relevant CRM projects, effectively allocating resources, facilitating productive meetings.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MBA

Associate Business Process Manager Resume

Objective : Proven track record for delivering on complex initiatives under difficult and dynamic environments. Background in managing multiple, complex and cross-functional business initiatives/projects, problem-solving, know-how and leadership abilities to effectively manage and influence business stakeholders.

Skills : Excel Programmer, SQL, Management, Financial Analysis, Financial Management.

Description :

    1. Worked directly with the President, CFO, Controller, Vice President and brokers on a daily basis creating reports and ad hock queries for them.
    2. Managed 13 broker assistants.
    3. Wrote code to see how productive each of them were (how many quotes they processed, binders they made and sent out, and who checked things like additional names and other current underlying policies).
    4. Sat with the CFO and the broker assistant when there was a problem or review.
    5. Supervised teams multiple times and led them into large projects that were great time savers and cut hours off peoples days.
    6. Personally created dozens of Excel spreadsheets including ones that rated large (some 500k) commercial insurance umbrella policies.
    7. Wrote 100+ pages of code that did things like automatically pulled new data from our database so that a report can be created at the touch of a button by anyone.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
M.B.A. In Accounting

Lead Business Process Manager Resume

Summary : 11 years experience mobilizing improvements in operational procedures utilizing various principles of Agile Businesss Process Management, PMBOK, Lean Six Sigma and Continuous Improvement in a data-driven, service environment, providing measurable advancements in client satisfaction, process efficiency and profitability.

Skills : Team Leadership, Business Process Improvement, Project Management, Relationship Management.

Description :

    1. Managed a team dedicated to testing Run-the-Engine (RTE), Application, Process, Internal process enhancements projects.
    2. Maintained quality assurance standards, processes and managing quality improvement activities.
    3. Established licensing partnerships with top index providers such as S&P Dow Jones Indices, Merrill Lynch and Wilshire Associates, expanding research library by 67%, while maintaining consistent product delivery time.
    4. Managed relationship with the nation's 7th largest bank from pre-sale to launch, resulting in the highest annual new business sales revenue in company history.
    5. Implemented concurrent product development projects using DMADV methodology, increasing monthly website activity by 35% and annual renewal rates by 15%.
    6. Formulated business intelligence metrics and employed a combination of value stream mapping and a harmonization of PMBOK and DMAIC methodologies on multiple process improvement projects.
    7. Actively sourced higher quality, lower cost data, reducing annual research costs by 25%.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA In Economics

Business Process Manager II Resume

Headline : Over 12 years of experience in the Software Quality Assurance field. Well acquainted with the Testing Life Cycle and Software Development Life Cycle (SDLC) methodologies - Waterfall and Agile. Possess good leadership qualities and able to work with culturally diverse teams. 

Skills : SAP, Finance, Accounting, Project Management, Program Management, Strategy Development.

Description :

    1. Responsible for analyzing existing processes and implementing best practices.
    2. Implemented "strong controls" to ensure process and procedures are followed as per audit and compliance guidelines.
    3. Marketed Operation main testing point of contact for all other departments for in Chase Card Services.
    4. Represented  QA group in Change Request meetings.
    5. Generated reports/graphs using Quality Center and presenting the same to upper management and stakeholders.
    6. Shared defect data and trend analysis data with build teams to enable them to make informed decisions on process improvement.
    7. Performed capacity and resource planning.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MBA

Business Process Manager Resume

Headline : Experienced manager in Business Process Management, Credit Line Management and Collections Management. Ability to identify, analyze, and solve problems while managing relationships with internal and external customers. Effective communicator both orally and written. Exceptional skills in: Process Development Quality Assurance Customer Relations Staff training and development.

Skills : Microsoft Visio, SRM, Knowledge Link, Business Intelligence.

Description :

    1. Refined quality processes and established root cause analysis and remedies, as well as quality assessment of the output of reports and processes.
    2. Successfully maintained key process measurements at 100%.
    3. Developed a well-managed business banking outbound calling documented process.
    4. Received a Process Excellence certification in 2014, and recertified in 2015 with key metric measurements performing at 100%.
    5. Developed a Business Continuity Plan for the ongoing tracking of the hierarchical structure of business bankers.
    6. Documented and lacked an organized back-up plan.
    7. Maintained a 100% key compliant status once developed and executed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
General Studies