Hospice Liaison Resume Samples

As a Hospice Liaison, the individual will coordinate hospice admissions based on the criteria set out by the organization. The job duties are listed on the Hospice Liaison Resume as – reviewing patient referrals, discussing hospice care options with patients and family members, planning with both the patient and facility, preparing for hospice care; providing education for health care professionals on palliative care. Other core duties include – referring hospital patients to area hospices, collecting statistics on terminally ill patients; educating hospital patients, and their families, and trying to secure referrals of terminally ill patients.

Employment ads for this role generally want their applicants to have a degree in nursing and work experience as a nurse in hospice work, or home health care, or nursing or home care. Crucial skills include nursing skills, physical stamina, and the ability to work well with all types of people.

Hospice Liaison Resume example

Hospice Liaison Resume

Headline : Outgoing and committed, sales specialist and management professional. Shows success in regularly developing roles in all places of employment. Continue to strengthen skills for evolving sales management roles and markets. Manage sales professionals in multi-sites communities across small and large territories.

Skills : Business Development, Microsoft Office, Talent Acquisition, Taleo, API Payroll Software, Sales Management.

Description :

    1. Reported to the Vice President of Marketing Responsible or all sales activities, from lead generation through close in my assigned region.
    2. Developed and implemented marketing plan designed to meet personal and business goals of expanding customer base.
    3. Worked with sales and support teams to achieve customer satisfaction, revenue generation and long-term account goals.
    4. Responsible for increasing patient referrals and revenue generation.
    5. Increased revenue generation 35% in first two months.
    6. Called on physician offices, hospitals, nursing homes and assisted living facilities in efforts to generate business.
    7. Attended tradeshows and other company events in representation of All Care Hospice.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts In English


Hospice Liaison Resume

Headline : To secure a Hospice Liaison position as a experienced sales/marketing professional in order to utilize my administrative, marketing, and interpersonal skills with accuracy and efficiency while maintaining a motivated, productive, and goal oriented environment for the entire professional team on board while maintaining extensive customer loyalty.

Skills : Marketing & Sales, Team Player, Experience By Training New Staff Members.

Description :

    1. Responsible for all marketing and community education on home health services.
    2. Built and maintained lucrative relationships with decisions makers at hospitals, clinics, assisted living facilities, nursing homes, physician offices, pharmacies, physical, occupational and speech therapy companies.
    3. Created and implemented breakfasts, lunches, dinners, concerts, sports events, and parties for referral sources.
    4. Promoted hospice education by conducting in-services - in conjunction with clinical staff - to ensure hospice and home health services to physicians, civic groups, churches, nursing homes, assisted livings, retirement communities and senior groups.
    5. Met with patients and family members within care facilities and or patients home to review all qualifications and services for hospice and home health.
    6. Supervised creation of marketing strategies/plans and ensured operations were within budget constraints.
    7. Ensured compliance with state and federal regulations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Administration


Hospice Liaison Resume

Headline : A Performance-Driven Marketing and Account Management Professional with strong skills in the following areas: Developing New Clients; Account Management with Development; Marketing Presentations; Maintaining Relationships with Existing Clients; Maintaining Database of all Current and Prospective Clients; Meeting & Exceeding Goals.

Skills : Ability to communicate precisely orally, Planning, Calling.

Description :

    1. Called on hospitals, nursing homes, assisted living facilities, and physician offices marketing our Hospice services.
    2. Secured contracts with nursing homes to be able to admit patients in their facilities on our services, this is a Medicare requirement.
    3. Performed monthly in-services and activities at nursing homes and assisted living facilities with our music therapist for the residents.
    4. Recruited volunteers by speaking at several churches, women's groups, etc.
    5. Served as a liaison between the hospitals and facilities and our office and staff so that everything was constantly running smoothly and consistently.
    6. Turned in weekly reports to my Executive Director on referrals, pending admissions, and admissions for that week.
    7. Reported on my calls for the week.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Hospice Liaison Resume

Summary : Strong Hospice Liaison professional communicator with a balanced career of clinical nursing experiences and sales Strong healthcare process knowledge; conversant with physicians and other providers both as a peer and a facilitator Self-starter mentality and high scores for empathy and discernment in corporate, sales and clinical environments Liaison between patients and providers Works smoothly, achieves effective results, and makes measurable progress.

Skills : Account Management, Public Relations, Sales & Marketing, Geriatrics.

Description :

    1. Consultant to targeted referral sources, responsible for building and maintaining relationships.
    2. Prepared for and conducted calls to referral sources, while coordinating with clinical management staff in planning in-services and continuing education presentations.
    3. Participated in community and organizational programs to promote professional growth and understanding of hospice care.
    4. Collaborated with IDT members regarding initial plan of care, patient condition, and other essential information.
    5. Facilitated admission process to and from hospital, long-term care based referral sources, and/or homes.
    6. Created tracking system for all accounts.
    7. Maintained a strong pipeline for future referrals and new customers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master Of Science

Hospice Liaison Resume

Headline : Hospice Liaison is Working closely with the Director of Business Development, as well as other hospice leadership and staff. Working closely with Concord Hospital care management and social work, Concord Hospital providers and staff, other Care Transition Liaisons and Granite VNA Intake department. Identifying opportunities for process/quality improvement. Establishing and maintaining relationships with vendors to order equipment and coordinate infusion therapies as needed.

Skills : Medical Terminology Experience, Events Coordinator.

Description :

    1. Responsible for new contract negotiations with Hospitals and Nursing Homes Provide/Coordinate in-services with physicians, discharge planners, case managers, and potential clients for Hospice services.
    2. Provided/Coordinated Community Health Fairs.
    3. Developed of new referral sources in existing market with poor history of referrals into the company while increasing number of referrals from existing referral sources.
    4. Developed of marketing material.
    5. Maintained a day to week to month marketing agenda.
    6. Consistently met or exceeded monthly referral quota.
    7. Recruited new Medical Director for company.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certificate In LVN

Hospice Liaison Resume

Objective : To capitalize on my experience and qualifications within a business development/community liaison position that offers an opportunity for personal growth while exceeding organizational expectations, Builds and maintains strong relationships with key contacts within Concord Hospital (all locations of Concord Hospital). Serving as an ambassador of Granite VNA in Concord Hospital Locations for all Agency programs.

Skills : CPR/First Aid Certified, Microsoft Excel And PowerPoint Experience.

Description :

    1. Did hospice presentations to families and the medical community.
    2. Explained benefits and requirements for hospice.
    3. Covered six upstate counties and worked closely with hospital case managers and discharge planners.
    4. Networked with area long term care agencies and facilities to evaluate their needs in not only hospice but personal and home care.
    5. Reached out and set up a new advertising partnership between Charter Media and Interim Healthcare.
    6. Used Personal skills along with an understanding of healthcare and the needs of people and families faced with this time in their life.
    7. Presented the hospice program and benefits to various hospitals, nursing homes, assisted living facilities, physicians, social workers, nurses.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS

Hospice Liaison Resume

Summary : Experienced Hospice Liaison professional with strong marketing and interpersonal skills. Effective at working with diverse professional and non-skilled teams. Adapting at quickly responding to ever changing environments and situations to achieve goals within critical project deadlines.

Skills : Reports Preparation, General Office , Extensive Customer Service Experience.

Description :

    1. Coordinated patient discharge from hospitals and skilled nursing facilities.
    2.  Collaborated with clinicians, pharmacy staff, hospice care team members, ambulance transporters, and durable medical equipment companies to ensure delivery of needed patient supplies and services.
    3. Maintained a collaborative professional working relationship with clinicians and staff.
    4. Facilitated and coordinated initial meetings with families and patients who have been newly diagnosed with a terminal illness.
    5. Provided education and complete the admission process for patients entering into the hospice program.
    6. Administered medications as needed.
    7. Provided medical advice per protocols.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MS

Hospice Liaison Resume

Objective : Hospice Liaison is Meeting regularly with Palliative Care Team to discuss potential patients and provide hospice perspective, Completes documentation on a daily basis and in timely manner, Monitoring level of satisfaction of Concord Hospital staff and develops plan with Hospice Director to enhance any relationships as necessary, Utilizing critical thinking skills and resources to problem solve complex cases and educate referral sources on hospice capabilities.

Skills : Microsoft Office, Sales Force, Peoplesoft, RSL.

Description :

    1. Educated referral sources on the hospice benefit to drive census.
    2. Explained hospice benefit to potential patients and families.
    3. Participated in and organized marketing events to promote Compassus hospice.
    4. Managed contacts in sales force and provided marketing trends and reports to sales director.
    5. Communicated with clinical team daily to ensure timely care of patients.
    6. Managed marketing budget and helped train new liaisons.
    7. Educated families and patients on Hospice Benefit.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts In English

Hospice Liaison Resume

Summary : Looking to take an available position at your company. Seeking an opportunity for growth and advancement which will value my organizational, and customer service skills and allow me to handle all duties entitled to the job, Acts as resource and advocate for hospice services. Educating patients and families about hospice philosophy and eligibility requirements, and discusses goals of care.

Skills : Legal Assistant Experience, Hospice Liaison Experience.

Description :

    1. Established and Maintained relationships with referral sources, physicians, assisted livings, skilled nursing facilities, case managers.
    2. Educated church groups, senior groups and the community on Hospice Benefit.
    3. Presented the hospice program and benefits to various hospitals, nursing homes, assisted living facilities, physicians, social workers, nurses.
    4. Established all new accounts in an extremely competitive environment, using var- ious marketing techniques and strongly focusing on education and .
    5. Met with families and patients to discuss end of life care and explore placement options.
    6. Maintained the duties which included generating referrals from physicians, nursing homes, skilled/assisted living facilities, and etc.
    7. Promoted hospice services and programs to healthcare professionals.
    Years of Experience
    Experience
    10+ Years
    Experience Level
    Level
    Senior
    Education
    Education
    AS

    Hospice Liaison Resume

    Summary : To obtain a Hospice Liaison is Understanding and facilitate the Granite VNA referral and intake process. Obtains and transfers essential referral information from Concord Hospital electronic medical record to Intake department. Physically presenting and visible on each Concord Hospital unit throughout the day. Providing clinical assessment/chart review of patients as requested by hospital staff and does hospice informational visits and/or general inpatient admissions at Concord Hospital.

    Skills : Planning, Liaison, MS Office.

    Description :

      1. Generated hospice referrals by utilizing a consultative selling approach.
      2. Targeted accounts include, but are not limited to: Primary Care & Specialty Physician Offices, Hospitals, Long-Term, Independent, Skilled Nursing.
      3. Built and managed a high quality working relationship with office operations staff to ensure the company's commitment to provide excellent customer.
      4. Discussed hospice services to patients requiring and seeking care.
      5. Responsible for patient referrals for five hospitals in a large geographical area Evaluate patient appropriateness for services.
      6. Explained hospice philosophy and benefit to patient and families, coordinate delivery of durable medical equipment and medication to patient home.
      7. Coordinated care with physicians and staff of multiple care centers.
      Years of Experience
      Experience
      7-10 Years
      Experience Level
      Level
      Management
      Education
      Education
      MS