Service Counselor Resume Samples

A Service Counselor provides counseling services to people dealing with a variety of issues such as – family problems, youth issues, substance abuse problems, and so on. The job description entails serving and assisting people who are dealing with emotional and psychological support. A well-drafted Service Counselor Resume mentions the following duties and tasks – working with individuals and groups to improve mental health, encouraging clients to discuss their experiences and emotions; examining issues including substance abuse, anger management, and depression; working with families; developing therapeutic processes; and practicing a holistic approach to mental health care.

A strong sense of commitment and compassion is required for this role, the person should have the interest to help people and should as well possess strong listening skills. Earning an undergraduate degree in counseling, psychology, and sociology or social work is the first step to becoming a Service Counselor.

Service Counselor Resume example

Service Counselor Resume

Headline : To establish a long term relationship with a company that may provide opportunities for advancement. Employment Counselors help their clients make informed career decisions.

Skills : Clinical Mental Health Counseling, Critical Thinking.

Description :

    1. Assigned the client's IPP (Individual Personal Plan) goals and ensure that services.
    2. Provided to the client are directly related to those goals.
    3. Responsible to advise the supervisor of IPP to which has been invited.
    4. Responsible for updating and informing the Supervisor and Service Coordinator of any changes.
    5. Responsible for attendance at all staff meetings and other designated training.
    6. Responsible for maintaining current CPR and First Aid Certifications in accordance with Region Center policy.
    7. Advised supervisor of IPP to which he/she has been invited, and to bring all appropriate materials.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science


Service Counselor/Analyst Resume

Headline : A diplomatic and flexible leader with strong interpersonal skills and the ability to break down cross-cultural communication barriers. Adopt at strategically identifying, devising.

Skills : Languages, Customer Service, Administrative .

Description :

    1. Identified and analyzed customer needs to ensure high customer satisfaction, growth, and retention of business.
    2. Developed agent/policyholder relationships while promoting company branding and marketing efforts.
    3. Fielded client inquiries with primary responsibility for resolving client concerns, including endorsements.
    4. Explained commercial policy, coverage, billing, and eligibility provisions relating to unique circumstances.
    5. Generated Certificate of Liability, Evidence of Property, Loss Runs, Merit Coding.
    6. Educated agents and policyholders on new and existing products, services.
    7. Ensured all policy transactions such as screening, quoting, renewals, endorsements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Technical Management


Service Counselor I Resume

Objective : Seeking a challenging career that utilizes skills and enriches knowledge. Possess excellent customer service, time management, attention to detail, organization and problem solving skills.

Skills : Project Management, Critical Thinking.

Description :

    1. Licensed an insurance professional.
    2. Provided positive interaction among all customers ensuring all policy needs are handled efficiently.
    3. Educated all customers by ensuring they have an understanding of all products and coverage.
    4. Resolved requests and concerns in an efficient and timely manner.
    5. Demonstrated an understanding and commitment to a one-call resolution.
    6. Provided positive interaction among all customers ensuring all policy needs are handled efficiently.
    7. Educated all customers by ensuring they have an understanding of all products and coverage.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Liberal Arts

Service Counselor/Co-ordinator Resume

Headline : Successfully excel in an ever changing and fast paced environment. Excel within highly competitive environments. Successfully transition into changing environments.

Skills : Management, Analytical Skills.

Description :

    1. Fast-paced work environment providing exceptional customer service.
    2. Coordinated incoming phone inquiries, gave insight and recommendations on insurance policies.
    3. Maintained current policies with updates and changes.
    4. Educated policyholders about new and more efficient options of insurance coverage to provide better service.
    5. Excelled at data entry and computer software to enhance the skills.
    6. Responded to request using professionalism and empathy Request information.
    7. Automated dispatch using software programs to aid with mapping the member's location.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Liberal Arts

Jr. Service Counselor Resume

Objective : Seeking either a part time or full time permanent position that can accommodate part time schedule if necessary here at the city. These professionals help people find the right job for them.

Skills : Property Management, Customer Service, Sales, Accounts Receivable.

Description :

    1. Assessed member SOS cases relating to receivers, dispatchers, contractors.
    2. Emergency personnel as well as diffused high tension situations.
    3. Sold and educated members on their policy and benefits.
    4. Provided professional customer service while working in time-sensitive conditions.
    5. Trained including CCAD, IRAS, Kronos, and MRM Portal.
    6. Repeatedly team leader in Call Handles time.
    7. Provided case management and support services to an assigned caseload.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Human Services

Service Counselor/Representative Resume

Summary : Money motivated bilingual (Spanish) salesman seeking a stable company in which to excel. Consistently in the top of sales force, capable of working independently, leading others.

Skills : Communication Skills, Management.

Description :

    • Completed case notes using the HMIS and CATCH (Citrix) Database.
    • Provided employment, counseling, and case management services to homeless women and men.
    • Developed a Peer Retention program for current clients.
    • Served as a support system for employment retention, maintenance, and progression.
    • Assisted clients in increasing their skills by recruiting for, developing.
    • Executed on-site training opportunities and by connecting clients to off-site training opportunities.
    • Conducted individual employability assessments and provided feedback according to results.
    Years of Experience
    Experience
    7-10 Years
    Experience Level
    Level
    Management
    Education
    Education
    Psychology

Asst. Service Counselor Resume

Objective : Accumulated a diverse portfolio of experience as a technical proposal writer, project leader, project controller, and business workflow consultant.

Skills : Management, Technical Skills.

Description :

    • Collected and analyzed data, providing reports, and statistical information.
    • Compiled and maintained all necessary documentation.
    • Reported to track employment activities, specifically in relation to training, hiring, and retention.
    • Provided case management and support services to an assigned caseload.
    • Assisted clients with employment barrier(s) reduction, job readiness training.
    • Performed employment barrier assessment and development of individualized service plans.
    • Monitored client's progression on goal implementation.
    Years of Experience
    Experience
    0-2 Years
    Experience Level
    Level
    Entry Level
    Education
    Education
    Associate Of Arts

Associate Service Counselor Resume

Summary : The Camp Counselor reports to the Head Camp Counselor and/or Head Tennis Professional. Responsible for insuring the safety of the children. Responsible for being courteous and exercising tact.

Skills : Analytical Skills, Management.

Description :

    • Performed employment barrier assessment and development of individualized service plans.
    • Monitored client's progression on goal implementation.
    • Maintained client documentation in accordance with policies and procedures.
    • Assisted new staff with questions and training.
    • Managed a caseload of MFIP participants; maintain current and individualized employment plans.
    • Interviewed and assess client needs in developing achievable goals, plans.
    • Prepared monthly reporting on caseload to track participant's Work Participation Rates.
    Years of Experience
    Experience
    7-10 Years
    Experience Level
    Level
    Management
    Education
    Education
    Diploma

Asst. Service Counselor Resume

Summary : To perform this job successfully, an individual must be able to execute each essential job function satisfactorily. The requirements listed below are representative of the knowledge.

Skills : Analytical Skills, Management.

Description :

    • Provided resources and referrals to community programs, hiring events, and educational opportunities.
    • Developed training materials and orient new team members.
    • Performed assessments to develop and maintain individualized service plans for vocational training and rehabilitation services.
    • Provided vocational rehabilitation assistance such as resume and cover letter preparation.
    • Interviewed preparation and techniques, and social skills
    • Counseled clients regarding personal, social, and behavioral obstacles affecting education.
    • Provided educational guidance in financial aid, and assess interests and aptitudes.
    Years of Experience
    Experience
    10+ Years
    Experience Level
    Level
    Senior
    Education
    Education
    Diploma

Service Counselor Resume

Summary : Essential job functions describes the general nature and level of work being performed in this job. It is not intended to be an exhaustive list of all duties, and indeed additional responsibilities.

Skills : Analytical Skills, Critical Thinking.

Description :

    • Promoted services available at the agency by giving presentations expos.
    • Represented the agency at job fairs.
    • Established and maintain positive relationships with local employment networks.
    • Created internships and employment opportunities for clients
    • Documented counselor-client communications and appointments, and transcribe progress notes
    • Generated monthly progress reports and annual summary for Dept. 
    • Developed training materials and orient new team members.
    Years of Experience
    Experience
    7-10 Years
    Experience Level
    Level
    Management
    Education
    Education
    GED