Salesforce Admin Resume Samples

A Salesforce Admin is a system administrator who is qualified in the Salesforce Suite product. Taking charge of the company’s salesforce efforts needs undertaking a lot of duties and tasks, and the Salesforce Admin Resume gives a brief list of such relevant duties – creating new user-profiles and monitoring access levels; determining the proper level of access based on the employee’s role in the company; improving new leads and contacts; overseeing the importation of new leads and contacts; developing standard operating procedures; running deduplication tools; installing high-priority updates using salesforce.com; running quarterly database maintenance reports; creating and maintaining archive for field history tables.

To handle this crucial role, the Admin should possess the following skills – good working knowledge of various secondary products and solutions offered by Salesforce; the ability to teach basic salesforce functions; email marketing expertise; data analysis skills; and knowledge of using data deduplication tools and marketing automation tools. A bachelor’s degree in Computer Science and a Professional Certification in Salesforce is mandatory for this post.

 

Salesforce Admin Resume example

Salesforce Admin Resume

Objective : Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce workflows and Hands on experience in creating process builder, workflows, approvals process, page layouts, sharing sets.

Skills : Salesforce, Siebel, Salesforce Admin, CRM Analyst.

Description :

    1. Helped customers to register their domain name, create top level domains.
    2. Introduced new gTLDs so that Internet users will have more options to consider when registering domain names.
    3. Provided community portal to the end user to intract with internal staff for further processing of their request to onboard the TLD's.
    4. Interacted with various business user groups for gathering the requirement for salesforce implementation and documented the business requirement.
    5. Created business rules to ensure the data integrity of the alignment data.
    6. Designed and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
    7. Managed security settings of the users Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among object Developed and configured various Reports and Dashboards for different user profiles based on the user requirement.
    8. Configured the connection between two salesforce org using Lightning Connect.
    9. Created profiles and implemented Object and field level security to hide critical information on the profile users.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Information Technology


Sr. Salesforce Admin Resume

Summary : Over 8+ years of total IT experience and technical proficiency which includes Salesforce and Software testing. Areas of expertise include quality assurance, requirements analysis.

Skills : Manual, DB Testing, Salesforce Testing, and having Strong analytical.

Description :

    1. Performed in-depth analysis of business practices and provided recommendations on ways to improve the processes.
    2. Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
    3. Worked on Sales cloud and service cloud.
    4. Experienced working on Case Management captured cases from the company's website and customer emails.
    5. Created case sharing model and assigned cases to users according to the role hierarchy.
    6. Escalated cases according to the case priority Worked on Auto-response rules if customers contacted beyond the business hours.
    7. Created Case Queues which automatically assign cases to a specific user or group of users based on predefined criteria Worked on Record Types, Validation Rules, and Page Layouts.
    8. Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to the client's Salesforce technology enhancement and initiatives.
    9. Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Computer Applications


Junior Salesforce Admin Resume

Summary : Over 3+ years of professional experience as a Salesforce Consultant on salesforce platform. Strong Experience working with Apex classes and Triggers, Controllers and Controller Extensions, Components, Test Method and Application Design and Development on Multitenant Force platform.

Skills : Salesforce developer, Sales consultant.

Description :

    1. Required working closely with business users on gathering the functional and technical requirements for designing the Salesforce Automation Application for internal users using Salesforce.com applications to keep track of their pipeline and forecasting.
    2. Extended to Quality Management Project (QM Project) and Case Management Project.
    3. Gathered requirements and developing client-specific solutions by understanding customer's business and technical environment.
    4. Created and Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
    5. Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Reports, and Dashboards.
    6. Worked on the Wave's first cloud analytics platform.
    7. Worked on Wave cloud-based platform for connecting data from multiple sources, creating exploration views against that data and then creating dashboards.
    8. Created different workflow rules and Approvals, Email Templates to run the Assignment rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelors

Salesforce Admin III Resume

Summary : Over 8 years of Strong professional IT experience with 6 years of experience in Salesforce.com CRM, platform and 3 years as a Java & J2ee developer. Worked in all stages of Software Development Life Cycle (SDLC) i.e. Systems Analysis, Design, Development, Testing and Implementation.

Skills : Salesforce, Developer, Sales.

Description :

    1. Worked on Account & Contact Management, Opportunity Management, Contract Management, Product Management, Price Books, Asset Management, Territory Management, Security, Roles & Hierarchy.
    2. Interacted with various business team members to gather the requirements and documented the requirements.
    3. Worked on advanced workflow rules & Approval processes.
    4. Assisted project manager and performed a lead role on the implementations on Salesforce.com.
    5. Prepared BRD's implementing ER Diagrams, Mock Screenshots, Algorithms and Pseudo codes in the document as per the requirements Designed Test Scenarios and Expected results for the Use Cases and documented them.
    6. Worked on Regression tests based on fixes and new enhancements.
    7. Reengineered the current CRM SFDC system to use the standard core SFDC functionalities.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors

Salesforce Admin II Resume

Summary : Around 6 years of IT experience in System Analysis, Design and Development in Salesforce Administration, Configuration and implementation. Extensive business knowledge and customization experience on various salesforce.com standard objects. Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.

Skills : Salesforce, Sales admin, Sales specialist.

Description :

    1. Involved in Salesforce Application Setup activities, customization and implementation of the apps to match the functional needs of the organization.
    2. Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
    3. Involved in creating a gap analysis document, clearly identifying the data, business process and workflows of the organization with respect to Salesforce implementation.
    4. Administrated and monitored the company's Salesforce CRM application.
    5. Created the workflows for automated lead routing, lead escalation and email alert.
    6. Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
    7. Worked with SalesForce.com consultants while implementing the solutions for the requirements.
    8. Created and maintained users, profiles and roles.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors

Salesforce Admin I Resume

Headline : Eight years of overall professional IT experience with over five years of extensive experience in Salesforce CRM and platform as Administrator, Developer, and Quality Assurance Consultant.

Skills : Customizing, Configuring sales cloud and services cloud console.

Description :

    1. Used salesforce and its reporting tool to keep a count of all its referrals captured by its salespeople.
    2. Created various tabular and summary reports.
    3. Developed various different dashboards (pie chart, donut and tabular).
    4. Performed various data cleansing operations using a data loader and excel connector to clean the Duplicate data.
    5. Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.
    6. Used excel connector tool to use data migrations into the org.
    7. Used data loader to perform mass data load of Referrals and Referral Sources into the org.
    8. Created new objects, page layouts, and relationships among them.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Information Technology

Asst. Salesforce Admin Resume

Headline : Vibrant and self-motivated professional with more than 8 years of experience in the field of Information Technology with handful of experience in Salesforce.

Skills : Salesforce Admin, Salesforce Tech.

Description :

    1. Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
    2. Administrated and monitored the company's Salesforce CRM application.
    3. Created the workflows for automated lead routing, lead escalation, and email alert.
    4. Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
    5. Created and maintained users, profiles and roles.
    6. Worked experience in Role Hierarchy, Custom Profiles and public Group creation and user management.
    7. Customized reports to track usage for productivity and performance of business centers and their sales teams.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors

Associate Salesforce Admin Resume

Summary : Experience in building reports and dashboards, customizing them as per user requirements. Strong knowledge of marketing, sales and service clouds. Well versed in analyzing CRM business processes that include Forecasting, Campaign management.

Skills : Lead Management, Role Hierarchy, Territory Management, Order Management.

Description :

    1. Implemented the Salesforce CRM application and migrated their entire Fun Plus Business system to Salesforce and they made integration with different systems to migrate everything into Salesforce.
    2. Assisted Email to Case, Web to the case, customized case page layouts and case assignment rules.
    3. Constructed junction objects and enabled various progressive fields like Validation Rules, Field Dependencies, Custom Formula Fields, Work Flows, Picklist, Field Updates, Email Generation and Approval Processes for automated alerts.
    4. Assisted on Record Types, Validation Rules, Triggers, and Page Layouts.
    5. Generated Email Templates and also have knowledge of bulk emailing users.
    6. Delivered support for continuing salesforce.com maintenance and additional administration services including workflow, approvals, and periodic data cleansing.
    7. Examined the necessities with the business team and transformed the requirements into full technical necessities.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelors

Lead Salesforce Admin Resume

Summary : More than 7 years of experience in the field of Information Technology with 4+ years of experience in Salesforce Admin. CRM Platform and Apex Technologies.

Skills : System Analysis, Design, Development, Testing, Deployment and Maintenance.

Description :

    1. Processed and technology you need to help transform global Human Resources management from an administrative function to a powerful, vital and essential part of your business.
    2. Focused on the more strategic opportunities and core activities that help your business grow and compete.
    3. Performed the role of Business Analyst, interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
    4. Documented and shared the requirements with other SalesForce consultants for further implementation.
    5. Worked with SalesForce.com consultants while implementing the solutions for the needs of the organization.
    6. Performed administration activities for SFDC/Veeva including System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, End User Training Development & Delivery and System Testing.
    7. Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
    8. Customized tabs for different business user groups and business centers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
BS

Salesforce Admin Resume

Headline : Certified in Salesforce Platform Developer Overall 6+ years of IT experience Around5 years of experience in salesforce CRM platform as Administrator and Developer. Expertise in salesforce.com CRM and its development life cycle.

Skills : Apex programming language, Apex Classes, Apex Triggers, Apex Scheduler, Batch Apex, Apex Web service.

Description :

    1. Developed different WebPages in Visual Force for customers to select different services that were offered by organization and integrating the selected services with the pricing team.
    2. Experienced in performing the roles of Salesforce Developer and Administrator in the organization.
    3. Developed and deployed the Custom objects, tabs, Components, validation rules, Workflow Rules, Page layouts, Visual Force Pages based on the needs and requirements of the application.
    4. Developed salesforce Standard Objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards, Custom Objects, Apex Classes to support Visual Force pages development.
    5. Worked on Creating Visual Force Pages on IDE Platform and Eclipse.
    6. Interacted with various business user groups to gather the requirements for Salesforce implementation and documented the Business and Software Requirements.
    7. Performed detailed analysis of business and technical requirements and designed the solution.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Science