Shift Manager Resume Samples

The Shift Manager is accountable for overseeing the daily operations of the staff on a shift basis. Duties and responsibilities commonly seen in most of the Shift Manager Resume are – supervising operation facilities, managing staff members, motivating staff, leading new hire orientation, providing ongoing coaching and training to employees, greeting and assisting customers, delegating work tasks, tracking daily cost and revenue, ensuring client satisfaction, opening and closing procedures, informing next shift manager about pending tasks, reporting on employee attendance and performing all other managerial duties.

Employers want to see these traits in their potential Shift Managers – proven work experience, good knowledge of industry operations, availability to work in shifts, basic accounting knowledge, and strong customer-focused approach, physical fitness, and professional demeanor. A high school diploma with prior working experience in managerial positions is the needed qualification for this role.

 

Shift Manager Resume

Summary : Operations Shift Manager at Cooper Nuclear Station with 19+ years of experience, committed to achieving high levels of performance for myself and those around me. I am a demonstrated leader at all levels in the organization, who has routinely fostered an atmosphere focused on safe and efficient plant operation.

Skills : Cash Handling, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Data Entry, 10-Key, Scheduling, Filing, Organizational, Windows, Mac OS X, Human Resources, Hiring, Inventory Management, Medical Terminology, Office Management, Sales, Typing, and Windows.

Description :

  • Serving as a full-time crew shift manager, realizing excellence through all facets of unit operation, including abnormal and emergency events, into plant evaluation, and a refueling outage.
  • Providing coaching and reinforced standards to foster superior performance from crew members and others throughout the organization.
  • Creating a positive training environment where individuals strive to continuously improve through the use of self-critical and facilitative critiques.
  • Control room supervisor- providing direction and oversight to assigned crew members throughout an operating cycle.
  • Improving crew performance by stimulating engagement at all levels within the crew.
  • Shift technical engineer- qualified and acting as an STE, providing oversight and technical support to the crew.
  • Performing detailed technical evaluations to determine equipment operability and functionality.
  • Improving the site's operability determination process to better align with industry best-practices, resulting in a direct reduction in regulatory scrutiny at the station.
  • Work control center administrator- performed duties for work week preparation, clearance order process administration, work order review and risk evaluation for planned and emergent maintenance activities.
  • Working with craft technicians to ensure safe and error-free performance was the number one priority.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
BS


Assistant Manager/Shift Manager V Resume

Summary : 23+ years of vast experience as a Shift Manager adept at problem-solving, customer service and hiring and training hardworking, quality staff. strong interpersonal skills and extensive retail and sales experience. Motivated practiced in customer relations, sales and inventory control.

Skills : Customer Service, Computer, Register, Management, Pharmacy Technician, Inventory Control, Records Keeping, MS Office Suite, and Human Resources.

Description :

  • Delivering excellent customer service by greeting and assisting each customer.
  • Directing and supervising employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Addressing and correcting sales staff communication issues in a tactful and effective manner.
  • Proficient in resets and revisions. Entered new patient profiles and prescriptions into medication input software system.
  • Providing friendly customer service at prescription drop-off and pick-up counters.
  • Working closely with pharmacists and used medication input software to safely and accurately dispense medication.
  • Answering and screened phone calls for the staff pharmacist in a friendly, efficient manner.
  • Accurately recorded compounded products and prepared appropriate labels.
  • Verifying accuracy and completeness of information on prescription and refill requests.
  • Mixed various pharmaceutical preparations according to written prescriptions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Diploma


Shift Manager/Office Administrator II Resume

Summary : 10+ years of experience as a Shift Manager. Looking to work to increase my knowledge base in manufacturing operations. Utilize this experience along with positive, solid work performance.

Skills : Cash Register, Shocking, Costumer Severs, Crew Trainer, Cash Register, Drive Thru, Begger, Pushing Carts, Medium Computer, and Phone Etiquette.

Description :

  • Providing a safe work environment, performing routine checks on equipment, and sots.
  • Know all quality standards associated with the battery and the team's processes/ standardized work.
  • Identifying bottlenecks and resolve by improving WCT's, PFEMA, and problem-solving.
  • Responding to the work environment to meet the production schedule, ensure smooth production through early prevention.
  • Continuously look for waste and eliminate it by using the 5 why process.
  • Responsible for developing, training plan, and training team leads and members utilizing flex chart tracking.
  • Received multiple awards for recognition for safety, problem-solving, and quality.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Shift Manager I Resume

Objective : 4+ years of experience as a Shift Manager. Superior multitasking, organization, and planning to enhance customer experience Supportive leadership abilities that nurture a team environment.

Skills : CNA Certificate, Customer Service, Leadership, Money Handling, Merchandising, Maintenance, MS Office, and Patient Care.

Description :

  • Responsibilities exhibit a cheerful and helpful manner while greeting guests and preparing their orders.
  • Demonstrating a complete understanding of menu items and explains them to guests accurately.
  • Using the point of sale system/cash register to record the order and compute the amount of the bill.
  • Performing cash-in procedure- accounting for all forms of money, bread, etc. , during the shift.
  • Checking products in the sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
  • Understands and adheres to proper food handling, safety, and sanitation standards during food preparation, service and clean up.
  • Cleaning and maintaining all areas of the restaurant to promote a clean image.
  • Understands and adheres to all quality standards, formulas and procedures as outlined in the subway operations manual.
  • Maintaining a professional appearance and grooming standards as outlined in the subway operations manual.
  • Deposit checks and cash, print cashier analysis report, file all documents neatly and orderly.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Senior Shift Manager II Resume

Summary : Results focused, entrepreneurial and practical. Progressive leadership experiences have created a passion for surpassing financial and service objectives via a combination of world-class service and delivery, lean operating methods, renewed marketing directions, and incentive driven rewards for team achievement.

Skills : 60 Wpm Typing, 10 Key By Touch, Customer Relationship Management, Logistics Management, Operations Management, Microsoft Office, and HR Software.

Description :

  • Developing and enhancing my leadership abilities as an indispensable asset to our store staff.
  • As a liaison between management and non-management team members, a key part of ensuring that excellent customer service is delivered to our customers.
  • Provide leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions.
  • Providing tools and guidance that allow me to lead team members and support store management, giving me the opportunity to serve in a vital role on the front-end team.
  • Accomplishments have been awarded employee of the month twice since began with the company.
  • Quickly identifying problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Creating fun team building activities to engage staff in up-selling to meet revenue targets.
  • Maintaining a safe working and guest environment to reduce the risk of injury and accidents.
  • Leading and directing team members on effective methods, operations and procedures.
  • Promoting a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MBA

Shift Manager/Office Administrator II Resume

Summary : 7 years of experience as a Shift Manager. An excellent well-rounded candidate who is very outgoing, friendly, and high spirited toward people. Excellent common sense and decision-making abilities. Very good at multitasking and communicating with people from my experiences in hotels and restaurants.

Skills : Fine Dining, Hospitality, Cash Handling, Restaurant Management, Customer Service, Leadership, Money Handling, Merchandising, Maintenance, and Patient Care.

Description :

  • Interact with employees, customers, and vendors using a second to none attitude always being of service to anyone around me.
  • Assists in recruiting, performing interviews, and training new employees to ensure the restaurant is staffed at the appropriate level.
  • Manages and delegates daily functions of the restaurant, including prepping product, making food, serving customers, and completing daily and weekly cleaning duties.
  • Assist the gm with ordering, inventory, and reconciling invoices for all products.
  • Focus on hitting sales goals, manages labor, and controls inventory using the tools provided.
  • Ensures sanitation practices are being used in handling and preparing food in the kitchen.
  • Ensures all safety and security policies are being followed as set by the company.
  • Trains and coaches employees during each shift to ensure company and brand guidelines are being met.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
HS

Shift Manager (Intern) Resume

Objective : One year of experience as a Shift Manager. An accomplished and energetic happy person trying to make her world a little bigger with a solid history of achievement in management and coordinator of others and peers. Motivated leader with strong organizational and prioritization abilities. Areas of expertise in listening to orders and getting them done in a timely manner.

Skills : Active Listening, Complex Problem Solving, Speaking, Repairing, Coordination, Customer, and Personal Service, and Active Learning.

Description :

  • Greet customers and ask about the quality of service they are receiving.
  • Evaluate workers' performance and prepare written performance evaluations.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats and present them with menus and bare menus.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Associate

Shift Manager/Crew Member II Resume

Summary : 7+ years of experience as a Shift Manager. Seeking to obtain an entry level position that will enable me to use my organizational, computer and customer service skills. able to learn new tasks easily; willing to be trained on other duties as needed.

Skills : Excellent Customer Service, Master In Microsoft Office Suite, Typing, Tested At 80 Word Per Minute, 10-key Master, and Multi-Tasking.

Description :

  • Providing great customer service by assisting customers with their shopping needs, handling customer transactions in a timely manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
  • Merchandising of plan-o-grams within departments, end caps, displays, and basic inline departments as directed by the store manager and/or the assistant store manager.
  • Controlling inventory by performing proper receiving and stocking including cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the store manager and/or assistant store manager.
  • Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the store manager and/or the assistant store manager.
  • Assisting with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets.
  • Overseeing that store inventory is regularly inspected in accordance with the product freshness review schedule as directed by the store manager and/or the assistant store manager.
  • Ensuring that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process.
  • Managing tasks and supervise store associates in those limited circumstances when the store manager and/or assistant store manager is unavailable.
  • Maintaining satisfactory environment requirements for customers and associates.
  • Supervising associate development and behaviors to ensure it adheres to brand procedures.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
BS

Lead Shift Manager V Resume

Summary : 23+ years of experience as a Shift Manager. Establish a challenging career which allows me to utilize and enhance my interpersonal, managerial and sales skills in addition to obtaining career advancement along with helping others.

Skills : Customer Service, Leadership, Money Handling, Merchandising, Maintenance, Patient Care, Fast Learner, People Person, Strong Verbal Communication, and Team Leadership.

Description :

  • Managing one of the largest revenue producing store in our market at 86 million in annual revenue.
  • Supervising over 350 plus associates working within the store making sure everyone stayed on the same page while reaching goals.
  • Organizing and maintaining a professional work environment while providing quality customer service for patrons and vendors.
  • Training others to work efficiently and effectively while also making sure to enhance their career development.
  • Merchandising and creating sales daily based on flips in the year, major holidays, weather changes and what the customer wants.
  • Creating spreadsheets and floor plans to execute upcoming events or programs for the market.
  • Building wall-mart stores from the ground up along with remodeling other stores and leading effective teams.
  • Assisting in problem-solving/troubleshooting/financial budgets/establishing diverse relationships/implementing company plans.
  • Overviewing all bank deposits, voids, returns, exchanges, and monetary transactions of the restaurant for a particular time frame.
  • I've also completing local marketing plans that were successful in bringing business to the store.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
BA

Shift Manager Resume

Objective : 2 years of experience as a Shift Manager. Accomplished and energetic as customer service with a solid history of achievement in management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include responsible, goal driven and excellent communication. Handles task with accuracy and efficiency.

Skills : Customer, and Personal Service Speaking, Monitoring, Mathematics, Judgment, and Decision Making, Active Listening, and English Language.

Description :

  • Greet customers and ask about the quality of service they are receiving.
  • Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
  • Evaluate workers' performance and prepare written performance evaluations.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
GED