As a Shipment Information Specialist, the individual will document and process the shipping document for the order shipment. Essential roles and responsibilities are listed on the Shipment Information Specialist Resume as – working with the transportation department and vendors to ensure timely inbound and outbound deliveries, and recommending corrective actions for all non-conformance; retrieving items for shipment, verifying the items in each order, and packaging them for shipment, generating shipping labels and packing slips, sorting packages into the proper area for shipping; answering calls regarding shipping inquiries, updating inventory tracking systems, and helping in process returns.
The most sought-after skills for the post include – a flexible working schedule, basic reading and math skills; experience in shipping and receiving; experience in using electric pallet jacks; basic reading and math skills; the ability to stand for long periods; and the ability to lift to 30 lbs. Formal education includes a diploma or degree in a relevant field.
Objective : Currently looking for a full time Shipment Information Specialist position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
Skills : Microsoft, Customer Service, Social Media, Internet.
Description :
Answered 25 to 30 calls a day from truck drivers and carrier representatives regarding merchandise and goods being driven around the country.
Notated the exact location (city & state) of a driver when he makes a check call into the call center.
Notated the arrival and departure times of the driver from the shipper and the receiver.
Gave out information such as Pick Up numbers, addresses, directions and facility contact information to the driver or carrier dispatcher when the driver is picking up merchandise from the shipper.
Informed drivers of the appropriate weight of goods that they are authorized to carry for their current load.
Worked in a high-volume inbound call center to ensure that drivers had accurate information regarding the loads that they were transporting.
Verified information to provide advanced checks.
Experience
2-5 Years
Level
Executive
Education
BA In Communication
Shipment Information Specialist Resume
Objective : As a Shipment Information Specialist, responsible for Scheduling, managing, and delivering shipments based on customer requirements, Managing inventory with respect to the product lifecycle, Developing standard operating procedures with respect to automated processes, and also Analyzing shipping data using various systems (e.g., Excel).
Answered incoming calls from drivers and customer contact representatives.
Provided directions, pickup, and delivery information to drivers.
Communicated via our internal system, email, and phone to our branch network, customers, and carriers.
Cold calls Build carrier rates Track and process Bill of ladings Entered accurate load data (in CHRW systems).
Audited load information.
Proactively made sales representatives aware of exceptions and issues.
Tracked shipments and follow up with customers.
Experience
2-5 Years
Level
Executive
Education
B.S In Marketing
Shipment Information Specialist Resume
Objective : Strong oral and written communication, interpersonal and presentation skills; with the ability to communicate with all levels within the organization, outside administrators, and contractors as needed. Highly organized, strategic thinker, and able to multi-task to meet deadlines in a fast-paced environment.
Skills : Microsoft Office, Telephone, Coaching, Managerial, Written Communication, Mentoring, Training, Communications.
Description :
Communicated all emergencies, delays due to inclement weather, and carrier schedule changes to supervisors.
Resolved problems for customers, warehouses, and carriers.
Produced bill of lading and updated shipment status information.
Monitored shipments to guarantee on-time delivery.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Developed effective relationships with all call center departments through clear communication.
Quickly & efficiently dealt with multiple problems at a time.
Experience
0-2 Years
Level
Entry Level
Education
BA In Liberal Arts
Shipment Information Specialist Resume
Objective : To obtain a career, where I can utilize my strong skills in Microsoft Windows, Excel, Word, PowerPoint, and Access; also allowing me the opportunity to showcase my effective communication abilities, and conflict resolution skills.
Skills : Microsoft Outlook, Word, Excel, Lync, and PowerPoint; Typing Speed: 45-50wpm.
Description :
Answered over 200 incoming calls on a daily basis.
Answered incoming phone calls from partners.
Worked with a coach to continuously meet goals.
Provided friendly and helpful customer service on every call.
Train new employees.
Accurately documented information that was provided.
Implemented customer service skills throughout the day via email, physical interaction, and phone systems with coworkers and drivers.
Experience
2-5 Years
Level
Executive
Education
Associates In Arts
Shipment Information Specialist Resume
Objective : Shipment Information Specialist is responsible for Ensuring pricing is appropriately set based on the order flow,
Communicating product information to all departments in the organization, Communicating product changes directly to customers via email or phone calls, Acting as a leader within the company.
Skills : Type 45wpm, Experience With Microsoft Word, Excel, Access, PowerPoint.
Description :
Answered incoming calls from drivers and customer contact representatives.
Provided directions, pickup, and delivery information to drivers.
Communicated via our internal system, email, and phone to our branch network, customers, and carriers.
Entered accurate load data (in CHRW systems) Audited load information Proactively made sales representatives aware of exceptions and issues.
Tracked shipments and follow up with customers General administrative assistance.
Provided customer service.
Accurately documented information.
Experience
2-5 Years
Level
Executive
Education
B.S In Marketing
Shipment Information Specialist Resume
Headline : To obtain a Shipment Information Specialist position in a well-established business to further my knowledge and work experience in the work field, the Manager position has helped further my experience and expand my knowledge in group and account management.
Skills : Microsoft Office, Training, Spanish, Customer Service.
Description :
Utilized Navisphere, a logistic program, to manage C.H Robinson's shipments across every service.
Assisted and provided truck drivers with load information, problems, and t-checks.
Shipped dates and times.
Identified customer requirements for shipping materials.
Identified and prioritized customer orders for shipment.
Analyzed and managed internal scheduling processes to ensure customers needs are met on time.
Developed an effective shipping plan for each shipment order to ensure the highest levels of customer satisfaction.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science In Accounting
Shipment Information Specialist Resume
Headline : A highly enthusiastic Individual who is seeking a Shipment Information Specialist position in his related field. Through a combination of work experience and Education, I plan to fill the job requirements.
Skills : Microsoft, Shipping Skills.
Description :
Managed all incoming shipments from the warehouse (over 1,000) in order to meet minimum inventory levels.
Completed complete monthly and quarterly reports including daily activity reports, overages and shortages, forecasted capacity utilization rates, custom order activity reports, and other relevant information.
Provided accurate estimates and forecasts of inventory requirements.
Coordinated with warehouse staff regarding inventory needs based on fluctuation in demand or any other market conditions.
Maintained good communication with warehouse staff.
Created a positive customer experience.
Managed all aspects of shipping, including packing and receiving.
Experience
5-7 Years
Level
Executive
Education
Bachelors In Arts & Science
Shipment Information Specialist Resume
Headline : As a Shipment Information Specialist, responsible for Researching logistics companies and suppliers to determine the best way to ship the product, Estimating the cost of shipping materials (e.g., boxes, pallets) to ensure items are delivered in time, Researching competitors' prices on the Internet to determine cost savings on shipping materials, Researching possible delivery methods (e.g., UPS/FedEx/USPS/UPS) to ensure items are delivered in time.
Developed extensive knowledge of shippers policies and procedures.
Identified the best options for each customer type to meet their needs.
Identified cost-effective shipping solutions.
Negotiated terms with shippers on behalf of the company.
Developed materials to support quality assurance, packaging, labeling, and markdowns as needed.
Implemented new products/services in a timely fashion.
Managed the inventory of all products.
Experience
5-7 Years
Level
Executive
Education
GED
Shipment Information Specialist Resume
Headline : To obtain a Shipment Information Specialist, responsible for Ensuring that product is shipped in the correct order according to specifications set by the manufacturer in order to meet customer deadlines, Working closely with both internal departments and external vendors on new product development, Identifying potential problems with a shipment (e.g., damage caused by weather conditions), make necessary corrections, then work.
Skills : Training SKills, Monitoring Skills, MS Office.
Description :
Implemented best practices for shipping product efficiently, such as using pallets or boxes instead of boxes or pallets to ship products) or using dedicated shipping containers for larger amounts of goods.
Managed the logistics chain, including tracking goods through customs, coordinating with shipping carriers, ensuring delivery within agreed upon delivery times, and ensuring that goods are delivered on time in accordance with agreed-upon timelines.
Performed a full inventory of product inventory from the customers warehouses or third party carriers.
Monitored product shipment status of each shipment received from the warehouse or carrier.
Identified and resolved issues with product shipping.
Provided support for customer fulfillment requests such as reordering products, shipping tracking information, etc.
Provided training on how to properly use various software applications used for tracking shipments such as ShipStation and Fulfillment by Amazon Web Services (FBA).
Experience
5-7 Years
Level
Executive
Education
BA
Shipment Information Specialist Resume
Headline : Shipment Information Specialist is responsible for Providing leadership on technical issues relating to Shipping Information Management Systems including: system architecture planning; specifications; software requirements; technical support; training; security; reporting system design/implementation; documentation.
Skills : Forecasting, Shipping operations.
Description :
Defined the product strategy and roadmap.
Delivered MRDs, PRDs, and MRP with prioritized features and corresponding justification.
Worked with external third parties to assess partnerships and licensing opportunities.
Worked closely with shipping operations to develop strategies for minimizing cost, increasing productivity, or improving overall service levels.
Communicated effectively with customers on a daily basis to explain product specifications or new features at the time of release.
Prepared forecasts that are used by shipping operations for optimizing their processes, production goals, inventory levels, etc.
Supported shipping operations with logistics planning through a mix of consulting services (shipping order entry) and operational support (inventory control systems).
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