A Student Success Coach helps students in developing skills, behaviors, and habits that contribute to success in college. While the job duties vary based on the needs of the students, the following are the core duties listed on the Student Success Coach Resume – assisting students in academic and career goal setting, learning strategies, and self-efficacy; fostering persistence, and completion by maintaining a caseload of the first time in college, and transfer of students, monitoring the progress of students in caseload with check-ins and scheduled meetings, or proactive outreach and communication, concerns and needs; conducting academic coaching through individual or group sessions that help students assess their performance and developing academic success plans; and performing duties that are unique to specific department or college.
The most sought-after skills for the post include the following – knowledge of coaching, instructional and mentoring techniques, knowledge of processes, and resources for organizing and leading group and collaborative activities, proficiency of traditional and online course practices and procedures. Required education includes a degree in relevant fields and sufficient work experience.
Objective : To obtain an education advisor Student Success Coach position within an organization which will allow me to use my educational experience and knowledge to contribute to the student's academic success.
Skills : Trained in professional communication, Planning.
Description :
Implemented prescribed communication plan with assigned student caseload (100-150 students) including meetings, phone calls, e-mails, and text messages.
Facilitated the successful transition of new students from the Department of Enrollment Management into their first courses including participation in new student orientation.
Defined and established a degree completion plan for each student.
Assisted student with course registration process.
Participated in course and/or university withdrawal process.
Provided proactive advisement and coaching for continuing students.
Responded rapidly and accurately to student inquiries.
Experience
2-5 Years
Level
Executive
Education
Master Of Education
Student Success Coach Resume
Summary : Student Success Coach Professional with a passion for working collaboratively to support students, Broad background including education, customer service and administration, Maintaining consistent and confidential records of individual student data, Performing academic support for student cohort (600) from enrolment to graduation, Ensuring re-enrolment focusing on outreach and retention's efforts of students.
Skills : Microsoft Office, Customer Service.
Description :
Managed a cohort of 600 college-level students monitoring student progress and performing academic and career interventions when appropriate.
Worked with first-generation college students from various socioeconomic backgrounds across the country.
Assisted struggling students to meet the conditions of their academic plans in order to continue attending the university.
Facilitated the university's Orientation course for new and returning students.
Selected to work on a pilot program to work with students struggling to maintain satisfactory grades.
Served on the Employee Engagement Committee.
Handled inquires for students seeking special needs accommodations.
Experience
7-10 Years
Level
Management
Education
Master Of Arts
Student Success Coach Resume
Headline : An energetic, experienced, agile and self-motivated professional with the proven ability to organize, lead and achieve goals for business and charitable organisations. A positive team influence with troubleshooting ability through analysis and project management experience that delivers a conceptual, creative and on time solution.
Skills : MS Office, Banner Sales Force, Image-now Right-now Ex-Com Management Team 7 Habits/Effective Communications, Training.
Description :
Liaisoned for undergraduate and graduate students in the areas of counseling, career coaching, academic advising and communication of policy and procedures.
Worked with up to 300 students every semester and documented correspondence in Right Now that resulted in top numbers for the region and company.
Performed weekly contact with 30+ new students each session to help with the transition into DeVry or Keller School of Management.
Planned and organized New Student Orientation for up to 50 students every 8 weeks.
Created computer boot camp, developed and ran success series for students.
Brought in professional student groups including SHRM and PMI.
Organised the graduation ceremony.
Experience
5-7 Years
Level
Executive
Education
Masters Of Business Administration
Student Success Coach Resume
Objective : Seeking a challenging Student Success Coach position in an intermediate or secondary school setting utilizing a background in life sciences and pedagogy to develop students as independent learners and citizens.
Skills : Proficient In Microsoft Office Suite: Word, Excel, Access And PowerPoint. MAC OSX And PC.
Description :
Assisted with department's overall retention strategies.
Provided students with educational and career coaching.
Communicated with client to identify at-risk students and their needs.
Coordinated with student services, testing, student life and career services to resources and other support for students.
Recommended additional coaching appointments with students and follows up on interventions.
Served as a role model and motivates students to achieve goals.
Counselled students on conflict resolution strategies to resolve difficulties that impede their educational progress.
Experience
2-5 Years
Level
Junior
Education
MS In Business
Student Success Coach Resume
Headline : Student Success Coach with 6 years of experience in Providing academic advice to undergraduates and graduate students in achieving academic goals in the areas of online student service portal, online class portal, study skills, time management and life skills, Exceeding student retention quotas and increased student headcount 25% during tenure, Designing and providing training to new and continuing students on DeVry's e-learning formats and study skills Recipient of Ron Taylor and P.R.I.D.E.
Managed a cohort of students and coach them through their degree program.
Encouraged, motivated, and supported students to ensure online course attendance and success.
Possessed a thorough understanding of university policies, procedure, requirements, and effectively communicating them to students.
Able to build a good relationships with my students and be their support system when they are going through a difficult time and motivate them to accomplish their educational goals.
Used Counseling and mentoring skills.
Maintained student information and notes from coaching session via RSVP software.
Responded rapidly and properly to student inquiries and concerns via phone and email.
Experience
5-7 Years
Level
Executive
Education
MA In Counselling
Student Success Coach Resume
Objective : To utilize my goal driven skill-sets and experiences as a customer service representative to maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Skills : Sales, Salesforce, Customer Service, Hospitality, Counseling, Education, Education, Public Speaking, Training & Development.
Description :
Made reasonable procedure exceptions to accommodate unusual customer requests.
Exceeded targeted retention goals by Experienced in communication skills relative to sales, marketing and public relations.
Developed excellent rapport with clientele, ensuring a consistent increase in sales and retention.
Organized daily goal reports for the Academic Services department to track productivity success.
Achieved high goal percentages with consultative, value-focused customer service approach Cross-trained and provided back-up for other customer service representatives when needed.
Ranked as most effective department representative in the entire department out of 70 representatives.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Experience
2-5 Years
Level
Executive
Education
MBA In Professional Studies
Student Success Coach Resume
Objective : Attain a Student Success Coach position related to research, teaching, and curriculum and instruction, which includes, but is not limited to, research associate, curriculum developer, assistant professor, or instructor in an institution or organization where I can apply my knowledge, skills, and experience to teach and/or do research activities to achieve desired goals.
Skills : Microsoft Office (10+ years), Telephone.
Description :
Oversaw the implementation and improvement of student engagement, from recruitment to enrollment to completion.
Planned and organized university graduation.
Assisted deans in the improvement of quality student programming (new curricula, academic tutoring, and retention programs) to ensure student growth, completion and success.
These efforts decreased student attrition by 30 percent.
Evaluated student records and transcripts, and prepared recommendations, coordinating with administrators, social service agencies, specialty counselors, and other referral sources.
Created learning environments to help students with varied learning styles and abilities attain success.
Used CRM systems to provide timely, accurate, and summative customer communication and outreach.
Experience
2-5 Years
Level
Junior
Education
Master Of Business Administration
Student Success Coach Resume
Objective : Student Success Coach with 3 years of experience in Closely tracking students' progress, through communication and analytics, for each academic term Collaborate and escalate potential issues.
Researched and explored answers and alternative solutions, Working collaboratively with other departments and services, across the university to understand processes, systems, and services and to resolve student issues.
Skills : Advanced Client Management And Contractual Agreement.
Description :
Possessed a thorough understanding of university policies, procedure, requirements, and effectively communicating them to students Manage cohort of students and coach through degree program.
Coached and inspired students with life or other circumstances to ensure online course attendance.
Encouraged and supported students as they gain the skills and knowledge necessary for success.
Provided a trusting environment where students can share their thoughts, aspirations, concerns, and interests.
Served as liaison to one or more departments providing student support services, such as Prior Learning Assessment, Registrar, Financial Aid, Admissions, Career Services and Technical Support.
Consistently exceeded retention and attrition targets set forth by management monthly, and annually.
Used SharePoint, MSOffice365, CampusVue.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Student Success Coach Resume
Objective : Award-winning MBA with success in adult education, software implementation, and creating programs to educate and lead teams to achieve desired results. Proven ability to build lasting relationships with companies, teams, and individuals. Computer competencies: MS Office Suite (Word, Excel, PowerPoint), HTML, Wordpress, Camtasia, SAP, ServSuite, LeadPages and all major Social Media platforms.
Skills : Microsoft Office, Customer Service, Account Management.
Description :
Provided academic advice to undergraduates and graduate students in achieving academic goals in the areas of online student service portal, online class portal, study skills, time management and life skills.
Exceeded student retention quotas and increased student headcount 25% during tenure.
Designed and provided training to new and continuing students on DeVry's e-learning formats and study skills Recipient of Ron Taylor and P.R.I.D.E.
Implemented a pilot program that led to a 12% increase in student retention by proactively contacting students before they sought counseling.
Executed knowledge of University policies, Title IV regulations, Veteran Affair programs, and International student processes.
Identified students with academic concerns and created action plans to overcome these concerns.
Monitored students' academic progress and referred students who were struggling to campus resources.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Student Success Coach Resume
Objective : Student Success Coach is utilizing organizational, planning, and training skills by collaborating and working with various departments ensuring data and information provided are accurate. Demonstrating attention to detail by ensuring data is accurate and of quality information while providing.
Skills : Microsoft PowerPoint, .Out Reach.
Description :
Presented Provides individualized outreach to students based on identified risk factors including academic, financial and socio-emotional; assisting them in developing individual plans for success.
Upheld retention rate of 88-92% of 498 student cohort.
Provided one on one counseling for students not meeting academic expectations and assist students in devising individual action plans tailored to fit their learning needs.
Refereed and connected students with relevant University resources.
Coordinated with various departments regarding additional outreach and support.
Works with individual students to develop realistic goals that will contribute to academic and personal success in college; develops relationships that foster developmental conversations; motivates students to achieve educational goals.
Monitors and records progress of individual students.
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