Telesales Executive Resume Samples

A TeleSales Executive is a professional who is responsible for the sales of products and services over the phone. A well-crafted Telesales Executive Resume indicates the following core duties and tasks – developing sales strategies and setting sales targets, cold-calling potential customers, explaining product features and benefits to customers, and negotiating and closing sales. The further job duties include: handling customer inquiries and complaints, updating customer databases, generating leads and referrals, and training and mentoring junior sales staff.

To work in this capacity, the following skills and abilities are needed – proficiency in sales techniques and strategies, ability to use a variety of sales software and CRM tools, knowledge of customer segmentation and target market, ability to quickly build relationships with customers, and strong verbal communication and interpersonal skills. Incumbents need a high school diploma or GED and work experience to fit in this role.

Telesales Executive Resume example

Telesales Executive Resume

Summary : As a Telesales Executive, Used inbound and outbound telephone calls to induce customers to purchase the company's products and services. Generated leads for outside sales teams, managed customer accounts and promptly resolved customer inquiries and complaints.

Skills : Sales And Negotiation.

Telesales Executive Resume Format
Build Free Resume

Description :

  1. Implemented a consultative selling approach on all inbound calls.
  2. Managed and recorded all leads from outbound telephone marketing.
  3. Set up new accounts, established customer credit, and set up payment methods.
  4. Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.
  5. Conducted business-to-business telephone sales.
  6. Answered customers' questions regarding products, prices, and availability.
  7. Quoted prices, credit terms, and other bid specifications.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Business Studies


Telesales Executive Resume

Summary : As a Telesales Executive, conducted database research through a variety of sources including, but not limited to, internal databases, segment market studies, and external databases.

Skills : Dependable, Ability to articulate clearly.

Telesales Executive Resume Model
Build Free Resume

Description :

  1. Effectively managed inbound sales calls and coordinated inspections with other account executives.
  2. Creates new business through creative calls, leads, networking, cross-selling, and referrals.
  3. Follows up with customers after the sale to ensure satisfaction of service and products and to obtain referrals for new business.
  4. Collaborated with internal departments to deliver solutions and provide quality service to new and existing customers.
  5. Generated and qualified leads through cold calling.
  6. Managed leads by tracking and following up on them.
  7. Managed and cleansing data in the Salesforce CRM system as leads were entered.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Business Studies


Telesales Executive Resume

Summary : As a Telesales Executive Called existing and potential customers to persuade them to purchase company products and services. Received incoming calls and assisted with customer inquiries as well as maintaining accurate records of calls made and received. Processed all customer purchases accordingly.

Skills : Customer Service And Relationship Management.

Telesales Executive Resume Model
Build Free Resume

Description :

  1. Responded to all customer inquiries in a timely manner.
  2. Built a strong business relationship with advertising agencies.
  3. Mentored customers and employees on how to fully use all tools for proactive monitoring and tracking of international shipments.
  4. Met and exceeded sales goals via prospecting cold calls and cultivating inbound inquiry calls.
  5. Adapted and improvised in order to maintain consistent sales flow amidst constant changes in policies, services, and products.
  6. Cultivated personal sales skills while focusing on team and personal goals to create a healthy, productive team atmosphere.
  7. Worked on a client portfolio, communicating and dealing with them regarding products and menu design.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's In Marketing

Telesales Executive Resume

Summary : As a Telesales Executive, Managed company accounts by ensuring that existing customers remain satisfied with company products and services. Developed and sustained solid relationships with the customers to encourage repeat business.

Skills : Organizational And Time Management.

Telesales Executive Resume Format
Build Free Resume

Description :

  1. Introduced new products to clients, presenting companies and their bespoke products.
  2. Assisted Customer Service with their daily tasks, such as inputting orders and replying to client requests.
  3. Accurately recorded details of customers' purchase orders.
  4. Processed all customer purchases accordingly.
  5. Generated, and promised leads for the outside sales team to pursue.
  6. Used sales scripts proffered by the company to drive sales and respond to customer rejections.
  7. Provided awareness to customers about the IndiaMART subscription plan, and assisted the customer to understand different paid services of IndiaMART.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's In Marketing

Telesales Executive Resume

Headline : As a Telesales Executive worked in call centers where they utilized inbound and outbound telephone calls to persuade customers to purchase the company's products and services. Generated leads for outside sales teams, managed customer accounts, and promptly resolve customer complaints.

Skills : Certified Sales Professional, Service Assistant.

Telesales Executive Resume Sample
Build Free Resume

Description :

  1. Developed in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  2. Continually met or exceeded daily and monthly targets with respect to call volume and sales.
  3. Answered questions about products or the company.
  4. Asked questions to understand customer requirements and close sales.
  5. Contributed to the sales plan targets, within the boundaries of the Business Unit’s strategy and vendor agreements.
  6. Responded in real-time to leads coming through the Business website and other marketing campaigns.
  7. Identified training opportunities with dealers and or vendor partners organization and ensured follow-up of opportunities within the DLL sales organization.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Marketing

Telesales Executive Resume

Objective : As a Telesales Executive, I Presented and explained services to customers and convinced them to use our service. Processed orders to meet sales quotas. Received customer inquiries and provided timely responses either via live chat, email, or telephone. Maintained database.

Skills : Sales, Telecommunication.

Telesales Executive Resume Sample
Build Free Resume

Description :

  1. Directed prospects to the field sales team when needed.
  2. Entered and updated customer information in the database.
  3. Took and processed orders in an accurate manner.
  4. Handled grievances to preserve the company's reputation.
  5. Kept records of calls and sales and noted useful information.
  6. Generated and distributed quote proposals to dealers and or vendor partners, based on quote requests.
  7. Supported Food and Ag sales and partners in their business activities, aiming at maximum exposure and knowledge of vendor programs with associated dealers and or vendor partners.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Marketing

Telesales Executive Resume

Objective : As a Telesales Executive, established and maintained positive, productive relationships with potential business partners and client relationships. Monitored market trends, and identified, qualified, developed, and secured new business ventures. Recommended services that will make the company appealing to clients.

Skills : Client Assistant, Computer Skills.

Telesales Executive Resume Example
Build Free Resume

Description :

  1. Experienced as telesales representative or other sales/customer service role.
  2. Tracked record of successfully meeting sales quota preferably over the phone.
  3. Experienced with relevant computer programs and telephone systems.
  4. Learned about products and services and described/explained them to prospects.
  5. Made customer conversions in the specified time.
  6. Developed and implemented sales strategies and analyzed sales data to inform or update marketing strategies.
  7. Cultivated strong relationships with new customers, while maintaining existing customer relationships.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Marketing

Telesales Executive Resume

Objective : As a Telesales Executive, Proactively generated ideas to build and develop business opportunities. Expertly promoted and pitched MSM Unify among target recruitment partners and other stakeholders and clients. Recommended services that will make the company appealing to clients.

Skills : Sales, Business Development.

Telesales Executive Resume Model
Build Free Resume

Description :

  1. Worked closely with staff across departments to implement growth strategies.
  2. Assisted with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  3. Managed multiple projects concurrently and met deadlines.
  4. Identified new business opportunities and partners.
  5. Demonstrated strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
  6. Monitored, and managed high volumes of leads assigned to the individual.
  7. Navigated through different brand websites and government sites to source information for the leads.
 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Business

Telesales Executive Resume

Objective : As a Telesales Executive, contacted potential or existing customers to inform them about a product or service using scripts. Provided prospects to the field sales team when needed.

Skills : Sales Team, Communicational Skills.

Telesales Executive Resume Template
Build Free Resume

Description :

  1. Met individual daily, weekly, and monthly targets (for quality and productivity).
  2. Provided individually tailored advice to all prospective candidates.
  3. Multitasked, prioritized, and managed time effectively.
  4. Conducted market research to find answers about consumer requirements, habits, and trends.
  5. Brainstormed and developed ideas for creative marketing campaigns.
  6. Assisted in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning).
  7. Liaised with external vendors to execute promotional events and campaigns.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Business

Telesales Executive Resume

Objective : As a Telesales Executive, interacted with customers to provide information in response to inquiries relating to the shipment of automobiles within the United States. Provided quotes for car shipments to customers by coordinating work orders.

Skills : Customer Service, Relationship Management.

Telesales Executive Resume Format
Build Free Resume

Description :

  1. Collaborated with marketing and other professionals to coordinate brand awareness and marketing efforts.
  2. Planned and executed initiatives to reach the target audience through appropriate channels (social media, e-mail, TV).
  3. Assisted in analyzing marketing data (campaign results, conversion rates, traffic) to help shape future marketing strategies.
  4. Undertook individual tasks of a marketing plan as assigned.
  5. Organized webinars and events.
  6. Experienced as a marketing specialist or similar role.
  7. Coordinated with multiple departments to solve customer and dealer errors on signed agreements.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Business