The job summary of a Test Center Administrator is to coordinate and oversee the daily aspects of the administration of various standardized testing activities. The job responsibilities included on the Test Center Administrator Resume include – developing and implementing testing program policies and procedures, supervising testing staff; developing and coordinating testing program policies, arranging standardized group and individual test administration, supervising and monitoring administration of tests by proctors, and making sure the test instructions are delivered accurately.
Key competencies required for this role include – strong knowledge of testing materials safety, site testing coordination skills, knowledge of cheat-proof testing measures, familiarity with various operating system and database platform, and solid experience using internet browser. The job requirements may vary from company to company, but most of the employers want to see at least a Degree in the relevant field and work experience.
Objective : Energetic, motivated Test Center Administrator with 3+ years of customer service experience. Leadership experience within workplace and higher education setting. Independent and collaborative worker able to work in a variety of environments. Able to grow positive relationships with clients and colleagues at all organizational levels. Seeking a challenging position in an organization that will utilize my education, training, and diverse work experience.
Worked in a fast-paced professional test center setting to ensure the integrity of the testing services.
Proctored and controlled the computer-based test center included greeting candidates, verified candidate identification, monitored the examination process.
Maintained Prometric policies and guidelines.
Provided clients with a secure and clean testing facility to ensure they pursued their testing needs in a controlled and comfortable.
Answered customer service calls about credit services, billing, account services, and general questions about the company and the credit services they offered.
Handled customer-sensitive information and assisted in starting new accounts as well as maintaining existing accounts.
Maintained a working knowledge of policies, practices, and procedures.
Experience
2-5 Years
Level
Entry Level
Education
Diploma
Senior Test Center Administrator Resume
Summary : Senior Test Center Administrator seeking a full-time entry level position, that will provide me with increased exposure to emerging accounting and customer service trends while offering the opportunity to analyze competitive conditions and development operations to further the growth and profitability of the business. Ability Summary Administrator, professional with strong experience in numeric and alphabetical data entry into the computer system and maintaining reports on a daily basis.
Skills : Microsoft Office, Data Entry, Data Analysis, Billing, Report Writing, Invoicing, Inventory Management, Communications, Customer Service
Description :
Greeted candidates, checking candidates in during the registration process by electronically scan digitally verifying examinee fingerprints.
Monitored candidates nonstop until completion of all exams is finished.
Reported and typed the reports of any occurrences which fall outside the company guidelines.
Managed incidents of unacceptable behavior, misconduct such as security breaches or inappropriate conduct of candidates.
Shut off and restarting the computer servers by rebooting computers.
Reminded candidates to read over client practice policies, regulations.
Ensured the confidentiality of examinee tests results and recommendations.
Experience
7-10 Years
Level
Senior
Education
BS
Junior Test Center Administrator Resume
Objective : An independent and self-motivated Junior Test Center Administrator with excellent research and writing skills. Able to grow positive relationships with clients and colleagues at all organizational levels. Seeking a challenging position with an organization that will utilize my education, training, and diverse work experience.
Skills : Customer Service, Internet Research, Promotions, Hiring & Firing, Employee Counseling, Hold Staff Meetings, Sales Analysis
Description :
Monitored the environmental conditions and keeping them within established limits.
Filed reports with corporate office for any occurrence which falls outside acceptable guidelines.
Managed incidents of unacceptable identification or authorization-to-test documentation according to Prometric and the clients' expectations.
Managed candidate misconduct such as security breach or inappropriate/threatening behavior according to Prometric and the client's expectations.
Referred candidates, clients, and the general public to appropriate sources for situations outside of tcas authority.
Ensured test center environment is maintained to ensure a safe and comfortable testing experience
Monitored duties include one-way mirror surveillance, video surveillance, and routine walk-through inspections.
Experience
2-5 Years
Level
Junior
Education
Associates
Test Center Administrator Resume
Summary : Effective Test Center Administrator who takes initiative, and is results-driven. Several years of experience providing direct customer service in a high paced structured environment. Looking to work for an amazing company where can utilize my organizational skills and leadership experience to further the corporate world. Proficient in handling documents, filing student folders, coordinating daily testing activities.
Skills : Pro ID Equipment, ComboSmart Device, TrueID Equipment, Merchin Networks Equipment, Microsoft Office
Description :
Resolved candidate issues or report them to the appropriate supervisor.
Reported any occurrences which fall outside company guidelines to corporate management.
Managed incidents of unacceptable identification or authorization on behalf of clients.
Managed misconduct such as security breaches or inappropriate conduct of candidates.
Ensured test center environment is maintained to ensure a safe and comfortable testing experience.
Assisted with technical issues that may arise on a day to day basis.
Responsible for typing and filing detailed accurate reports through our easy-serve system to make sure that the correct information is relayed to the proper location.
Experience
7-10 Years
Level
Management
Education
High School
Test Center Administrator Resume
Headline : Test Center Administrator with over five years of professional customer service & public relations skills Leadership, organizational, time management, & problem-solving skills. Possess strong clerical, data entry, 10 key, & telecommunications skills. Ability to multi-task efficiently and effectively as an individual or as part of a team. Well versed in working with all medical equipment, copiers, printers, scanning documents, fax machines, and sorters.
Skills : Quality Assurance, Maintenance Experience,Account Management, Customer Service, Kronos, Fax, Team Building, Public Speaking, Inventory, Security
Description :
Gave computer-generated exams for clients of professional boards in a clean and quiet environment.
Made sure the examinees were provided with the necessary supplies to take their exams and ensured the examinees were taking their exams in accordance with their respective board's policies.
Monitored check-in procedures of examinees to ensure security.
Fielded phone calls with computer support staff in India and corporate offices.
Opened and closed the office on a daily basis. Also performed open and close-of-business functions per corporate policies.
Answered examinee questions per their respective professional board policies and guidelines. Resolved examinee complaints per corporate policies. Maintained an.
Analyzed data to determine answers to questions from customers or members of the public.
Experience
5-7 Years
Level
Executive
Education
BA
Test Center Administrator Resume
Objective : Test Center Administrator seeking professional employment within a stable company that offers great incentives and the opportunity to advance where opportunities permit. Excels in maintaining accurate reports, spreadsheets, and logs of data entered. Excellent written/verbal communication skills.
Skills : Including Word, PowerPoint, Excel, QuickBooks, Spreadsheets, Effective Bilingual Oral And Written Communication (English & Spanish).
Description :
Responsible for greeting customers, verifying identification, and test appointment documents.
Responsible for processing candidates, including photographing candidates and scanning ids, taking fingerprints, performing security checks, and assuring that the candidates are escorted to their assigned testing cubicles.
Responsible for proctoring and continuous monitoring of candidates as they take their exams.
Monitored duties include video surveillance and continuous routine walkthrough inspections.
Responsible for documenting all incidents that occur during the day in the office: including technical problems with the computers or delivery of the examinations, and identification of discrepancy with candidates' documentations and ids.
Responsible for correcting technical problems within the test center. This responsibility includes fixing computer and internet connections and contacting the technical assistance department (global help desk), when necessary, to correct problems and assure that candidates can complete their exams.
Responsible for receiving calls from customers, confirming their appointments, and when necessary, orienting them on how to make appointments.
Experience
2-5 Years
Level
Junior
Education
BS
Test Center Administrator I Resume
Summary : Determined Test Center Administrator I with a strong academic background in the technological field. Knowledgeable in the information technology field, skilled in the operating and maintaining of computer systems, experienced in web development, ERP software, and microcomputer hardware.
Skills : Quickbooks, Adobe Photoshop, Dreamweaver, Google Chrome, Excel, Word, Access, PowerPoint, Outlook, STAR Debit System, InfoLease, And Other Internal Systems
Description :
Proctored government tests to ensure the veracity of candidates applying for various certifications.
Performed security checks to ensure that each candidate does not have any forbidden items before they are allowed to test.
Reported any and every infraction or deviation from the set regulations and statutes.
Ensured that each candidate is treated equally in regard to the Equal Employment Opportunity (EEO) compliance and other dictates of various individual government client committees ie the USMLE-United States Medical Licensing Examination as dictated and agreed by the fsmb-federation of state medical boards.
Secured all computer software in the test center at all times, rebooting computer servers and resetting passwords as necessary.
Reported any occurrences outside company guidelines to corporate management.
Issued out various exams on a daily basis in a timely fashion, as well as making sure all examinees receive their proper materials for completing their exam to the best of their ability.
Experience
10+ Years
Level
Consultant
Education
Associates
Test Center Administrator Resume
Objective : Test Center Administrator looking for a job in an environment that is challenging, fast-paced, and requires attention to detail. Will thrive in a group setting and also works well as an individual. Areas of Strength/Skills Customer service, Quality assurance, Insurance processing, Deductive reasoning, Problem-solving, Analytical thinking, Microsoft Office, Programs Research, Teamwork.
Skills : Customer Service, Cash Handling, Excel, Microsoft Word, Powerpoint, OneNote, Photoshop, Illustrator, Indesign, Sewing, Pattern Making
Description :
Hired as a front-line staff to greet candidates, verify ID, and supervise test administration. Provided clients with a clean and comfortable testing environment.
Maintained knowledge of policies, practices, procedures, and confidentiality for clients.
Managed and prevented security breaches and inappropriate conduct of candidates.
Resolved and filed reports on problems that arose among exam, candidate, and building.
Helped the examinee begin the tutorial/test.
Answered any questions before the timed portion of the test begins.
Monitored examinees Record and report all problems or discrepancies in a timely and efficient manner that arise in connection with an exam.
Printed the test results after the candidate completes the test.
Experience
2-5 Years
Level
Junior
Education
BA
Test Center Administrator Resume
Objective : Results-driven Test Center Administrator with 3+ years of administrative support experience and project management experience in digital media, marketing and education. Desires a key administrative position supporting an executive or office team. Extremely reliable with outstanding communication skills. High energy individual with infectious work ethic.
Skills : Sharepoint, Account Management, Customer Service, Kronos, Fax, Team Building, Public Speaking, Inventory, Security
Description :
Responsible for greeting candidates, verifying their identification, and supervising test administration following established Prometric guidelines.
Responsible for site security and for maintaining a clean and comfortable testing environment, deal with any problems arising at the site in a professional, caring manner.
Monitored the environmental conditions and keep them within established limits.
Filed report with corporate office for any occurrence which falls outside acceptable guidelines.
Set up mock materials. Administering the mock tests to the student and managing the testing process.
Provided a safe, welcoming, and stress-free test-taking the atmosphere
Assisted with daily test center operations to ensure a safe and secure testing environment.
Maintained security and timely return of all test materials.
Experience
2-5 Years
Level
Junior
Education
GED
Test Center Administrator Resume
Objective : Test Center Administrator seeking a position, as an accountant or related area, so I can use general college knowledge of accounting procedures by assisting an accounting department with its daily office's reports. I love working with positive vibes that create good work environments to increase workflow productivity. Comprising a team or working alone to always make the job or task is completed with assurance.
Skills : Microsoft Office, Preparation, Posting Double Journal Accounting Entries, Preparation Of Income Statement Sheet, Monitoring Financial Transactions.
Description :
Maintained and applied knowledge about the test centers policies, procedures, and course of action, so candidates met the testing center's policies of upholding the highest standard for testing integrity.
Focused on monitoring examinees taking these tests through our computer monitoring system in order to safeguard the test center from misconduct.
Reported and resolved any events out of the company's criteria by describing the incident s nature, time frame, and intended resources used in order to prevent escalation of the issue to the Supervisor by e-mail or by phone.
Performed I-9 verifications are done at the site to help with employment verification from local businesses/companies.
Assisted with the administration of test pilot programs and the program.
Conducted the online exams at the centers as per procedures prescribed & ensures that they strictly adhere to the policies.
Reported daily activities in the prescribed format
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