A Texas Works Advisor performs complex eligibility determinations for social services programs. A well-drafted Texas Works Advisor Resume mentions the following core duties – reviewing eligibility files, interviewing clients, documenting client information, determining benefits, verifying case data, explaining program benefits and requirements, verifying and calculating income and resources to determine client financial eligibility for social service programs; processing and reviewing and communicating case status and changes to clients; and conducting reviews to determine or verify new and continued program eligibility.
Employers pick resumes denoting the following skills – knowledge of state and federal program eligibility guidelines, regulations, and policies; skills in interviewing, and in conducting individual needs assessments; and the ability to research and investigate. Experience in Social Services or investigative work will be an added asset. A bachelor’s degree in human service or social service is normally desirable.
Headline : Desire is to work in the medical field from a clerical prospective. I would like to use the skills that I have learned, and gain a more hands on experience. I am dedicated to learning anything that may come as a challenge and work hard to excel in all life aspects, not just my career. Ready to advance in a more fulfilling job that will benefit in my well-being.
Skills : Cashier, Merchandising, Customer Service, Case Management, Receptionist, Inventory.
Description :
Maintained a regular and predictable work schedule.
Communicated on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
Set goals; and managed time efficiently.
Attended work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Reviewed suspected fraud cases and makes referrals to Office of Inspector General investigators as needed.
Reviewed case records to determine validity and accuracy of eligibility determinations made by other staff.
Conducted effective reviews and obtains information by observing and recording examinations.
Performed investigative client interviews.
Experience
5-7 Years
Level
Executive
Education
Diploma
Texas Works Advisor Resume
Summary : Dedicated and focused Texas Works Advisor who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Strong organizational, technical and analytical skills.
Skills : Microsoft Office, Critical Thinking, Leader, Flexible, Problem Solving, Professional, Dependable, Reliable, Responsible, Positive Attitude.
Description :
Interviewed clients on a face to face basis to assess eligibility for food stamps and Medicaid.
Skilled in establishing and maintaining effective working relationships, including the ability to work with people under pressure, negotiate among multiple parties, and resolve conflicts.
Interviewed our clients using information provided by the client and confidential resources provided by the state of Texas to determine whether the client is eligible for our programs.
Planned travel arrangements for various supervisors and staff.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Established priorities according to relative importance and deadlines.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Texas Works Advisor Resume
Summary : Bilingual, motivated, dependable Texas Works Advisor, seeking a career orientated position where clerical skills and experience in providing healthcare support services will be fully utilized to strengthen the operations of the facility.
Skills : Customer Service, Data Entry, Negotiation, Multi-Tasking, Time Management.
Description :
Professionally interviewed clients or authorized representatives to gather case data.
Accurately determined eligibility for SNAP and Medicaid benefits under Federal and State protocol.
Obtained, verified, calculated, and entered client's income, resources, and expenses into system.
Counselled and provided guidance on program benefits and requirements.
Promptly answered inquiries, addressed issues, or resolved problems or complaints.
Continuously completed assignments within specified deadlines.
Led Clerk Provided secretarial/administrative support to supervisors, advisors, and clerical staff.
Experience
7-10 Years
Level
Management
Education
Diploma
Texas Works Advisor Resume
Objective : Compassionate Texas Works Advisor professional and active listener dedicated to working tirelessly with clients to help them resolve mental health issues and thrive on their own terms. Child Protective Services professional proactive in advocating for children and their families. Committed caseworker comfortable taking a stand against threats to a child's safety or well-being.
Skills : 51 Wpm, Microsoft Office, Computer, Technical, Leadership/Management.
Description :
Performed routine eligibility determinations for social services programs.
Worked involves reviewing eligibility files, interviewing clients, documenting client information, determining benefits, verifying case data, and explaining program benefits and requirements.
Worked under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Obtained, verified, and calculated income and resources to determine client financial eligibility for social service programs.
Processed, monitored, reviewed, and communicated case status and changes to clients, their families, or authorized representatives.
Interviewed clients, family, or authorized representatives to gather information for use in determining benefit eligibility.
Certified program eligibility, computes benefit levels, and determines the length of eligibility.
Experience
2-5 Years
Level
Executive
Education
BS In Communication
Texas Works Advisor Resume
Headline : Texas Works Advisor with 6 years of irreverence in Analysing and evaluating the clients statements. Interprets, understands, and applies provisions of public assistance laws, Preparing clear and concise written and oral reports while dealing effectively with the public and departmental staff.
Conducted reviews to determine or verify new and program eligibility.
Explained program benefits, requirements, rights of appeal, and fair hearings to clients, their families, or authorized representative.
Determined client's eligibility for welfare services and applying policy to each individual case.
Communicated on a basic level with others internally and externally.
Prepared and proofread correspondence, forms, or other documents (letters, memos, travel or purchase vouchers, job announcements) using a personal computer.
Advised customers applying for state benefits, process application and determine eligibility as per state policy and procedures.
Designed electronic file systems and maintained electronic and paper files.
Experience
5-7 Years
Level
Executive
Education
BS In Communication
Texas Works Advisor Resume
Headline : Objective is to work for a company and to provide extraordinary customer service to the long standing legacy of your company. I will be a dedicated, confident and hardworking employee committed to fostering teamwork; and helping to create an environment conducive to a productive workplace.
Skills : Microsoft Office, Customer Relations, Communication , Critical Thinking, Management.
Description :
Interviewed clients, their families, or authorized representatives to gather information for use in determining benefit eligibility.
Conducted reviews to determine or verify new and continued program eligibility.
Planned meetings and prepared conference rooms.
Wrote and compiled reports from hand written notes during staff meetings.
Interviewed applicants on a daily basis and conduct eligibility of governmental assistance of Food Stamps, Medicaid, and Temporary Assistance.
Performed case reading functions to determine validity and accuracy of eligibility determinations made by other staff.
Initiated, monitored, and managed service improvement projects and reports on activities.
Experience
5-7 Years
Level
Executive
Education
A.A.S. In Social Work
Texas Works Advisor Resume
Headline : Seeking a Texas Works Advisor position with an organisation where my communication, education, and life skills can be used to better people's lives,& Documenting case files using automated equipment to form a case record for each client, Initiating, monitors, and manages service improvement projects and reports on activities.
Skills : Ms Word, Excel. Power Point, Outlook, Great Plains, Tiers, Aspen, Portal, Type 45 Wpm, Bilingual.
Description :
Obtained, verified, and calculated income and resources to determine client financial eligibility Interviews clients or authorized representative to gather information to determine eligibility for benefits.
Conducted reviews to determine or verify eligibility or eligibility and benefit level Processes changes to client status, overpayments, and adjusts or restores benefits.
Documented case records using automated equipment to form a record for each client.
Knowledged of interviewing techniques to obtain highly personal information makes inquiries, and resolve conflicting statements.
Performed basic arithmetic functions, including using decimals and computing percentages.
Maintained effective working relationships with others.
Processed application from initial interview including documentation through certification and renewal in a timely manner.
Experience
5-7 Years
Level
Executive
Education
BA
Texas Works Advisor Resume
Objective : Texas Works Advisor with 3 years of experience in Resolving problems and complaints, Presenting findings and providing status updates to the management team and/or Director of the ISS, Assisting in the oversight and development of eligibility functions which includes recommendations for development of training, operational policies, and procedures.
Listened to clients, elicit, relate and evaluate information; and interpret terms.
Completed work within specified deadlines.
Read, understood, and applied a variety of interrelated instructions, such as those found in guidelines, regulations and policies.
Established priorities according to relative importance and deadlines; set goals; and manage time efficiently.
Identified conflicting information provided by the clients or their authorized representatives.
Obtained, verified, and calculated income and resources to determine client financial eligibility.
Conducted interviews with State of Texas benefit applicants to determine eligibility for Snap, CHIP, and Medicaid programs by applying current state .
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Texas Works Advisor Resume
Summary : Eligibility Specialist with a diversified background over the past 10 years. Additional experience includes accounting, training and mentoring new hire employees, and applying federal and state laws as it applies to social funding. Familiar with Microsoft Office 2010, State utilized eligibility software, and Medical Insurance contracts.
Skills : Confidential Correspondence And Data, Data Entry, Customer Service, Research And Reporting, Data Retrieval.
Description :
Assisted the supervisor in unit administration and interpretation of policies for staff and clients.
Served as the team lead responsible for mentoring and training of staff, which includes providing direction, support and feedback.
Served as the acting supervisor in the unit supervisor's absence.
Completed periodic unit reports, special narrative or statistical reports, and responds to client complaints.
Interviewed clients, verifies financial and other information, and determines/re-determines eligibility for SNAP (Food Stamps), Temporary Assistance for Needy Families (TANF), and Medicaid programs.
Processed changes to client status, overpayments, and adjusts or restores benefits.
Provided general information and assistance to clients regarding programs and application process.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Texas Works Advisor Resume
Objective : A Texas Works Advisor position within your organisation requiring strong interpersonal and communication skills with the ability to manage multiple tasks in a time-sensitive environment, Monitors completion of referred precertification cases by field Advisors. Provides quality improvement opportunities to the Eligibility Operations-Field Operations (EO-Field Ops) to ensure eligibility determination and benefit issuance are timely and accurate according to state and federal regulations.
Skills : Microsoft Office, Communication Skills, Computer, Customer Service, Social Media, Writing, General Office.
Description :
Accurately determined eligibility for TANF, Food Stamps and/or Medicaid programs.
Interviewed clients.
Documented information gathered, determining benefits, verifying case data.
Explained program benefits and requirements.
Reviewed eligibility of clients for ongoing services.
Interviewed clients or authorized representative to gather information to determine eligibility for benefits.
Conducted reviews to determine or verify eligibility or continued eligibility and benefit level.
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