A Theater Usher is responsible for rendering customer service to the audience before, during, and after the performance and works mostly within the auditorium or theater. Some of the main responsibilities associated with the role are listed on the Theater Usher Resume as – greeting audience members in the building, selling refreshments and snacks during the interval, selling programs and souvenirs, settling seating disputes, guiding audience members to entrances, exits, and toilets; checking tickers and guiding members of the audience, ensuring audience are not using phone while recording equipment is working, and handling the audience in emergencies.
To become a desirable candidate for this role, one must possess the following skills – excellent communication skills, and customer service, the ability to take orders, confidence while settling disputes, and physical fitness to climb up and down the theater or auditorium stairs. Although there are no specific education requirements for this role, possessing a degree in subjects such as Drama, or theater studies will be useful.
Summary : Professional individual with outstanding customer service experience. Extremely productive in a high volume and high stress environment. Ability to multitask and self starter with a can do attitude.
Skills : Microsoft Word, Excel, Access, PowerPoint.
Description :
Taken tickets from customers and helping to seat people in the auditoriums.
Helped to track sales of tickets.
Ran concession and ticket window to cover other associates and helping to clean and sanitize the auditorium and the rest of the theater grounds after each movie showing.
Helped the Projectionist transport the film canisters and other equipment before movie showings.
Changed of the movie marquee and posters for new releases.
Kept theater clean and presentable.
Rip and keep track of tickets.
Made sure all exits are secured throughout the work day.
Experience
10+ Years
Level
Senior
Education
Associate Of Applied Science
Theater Usher Resume
Summary : Timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
Skills : Medical Terminology, Medical Records, Medical Billing, ICD-10 Coding, Customer Service, Anatomy And Physiology.
Description :
Processed payments/refunds for services at the concessions stand and box office.
Monitored and enforced proper conduct during movie showings and throughout the movie cinema at all times.
Maintained and cleaned theater auditoriums and lobby thoroughly.
Recognized as Employee of the Month for Aug.
Greeted customers, gave direction, used a cash register, cleaned work area, counted inventory, counted and gave change, cashed out registers, and answered customer questions / concerns.
Learned to be more patient and understanding toward people.
Learned how to work with children and people of all ages and backgrounds.
Had learned manager skills along with better customer service skills.
Experience
7-10 Years
Level
Management
Education
Diploma
Theater Usher Resume
Summary : Highly qualified Theater Usher with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Understanding of written and spoken English.
Description :
Theater Usher Assisted Movie goers with various items to ensure an enjoyable experience.
Assisted with the purchase of entry tickets.
Worked the concession counter as needed and also assisted with the daily maintenance and upkeep of the theater and other common areas.
Assisted with the stock and delivery of concession items as needed.
Assisted customers with seating, checking.
Responsibilities: Customer Service, to include answering guest.
Processed Sales, to include operating cash registers, exchanging money, and processing deposits.
Experience
7-10 Years
Level
Management
Education
Master of Social Work
Theater Usher Resume
Summary : Currently looking to begin my career in Health Information by applying my education and certification in Health Information Management and Coding and to further enhance my skills in healthcare so that I may provide excellence to the company.
Skills : Microsoft Office, Including Word, Powerpoint And Excel, SPSS Statistical Software.
Description :
Maintained facilities cleaniness and pass out movie tickets.
Provided customer service to theater patrons, with usher staff to maintain cleanliness of auditoriums and restrooms throughout the complex.
Provided a safe environment for all guests Direct guests to their seats, restrooms and refreshment areas Cleaning up theater after shows.
Stuffed and distributed playbills Guided patrons to their seats Guarded restricted areas.
Provided patrons with information and served in various.
Operated cash register for approximately 200 box office ticket sales and 75+ concession sales per shift Maintained theater and auditorium cleanliness.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Theater Usher Resume
Headline : As a Theater Usher, responsible for helping guests find their seats during performances such as plays, concerts, weddings, or other events. Following all emergency protocols and guiding audience members to the exits in an orderly manner.
Skills : Strong verbal and Interpersonal skills.
Description :
Assisted with customer concerns Helped to ensure the safety of patrons Received numerous accolades for proficiency.
Greeted customers, sell tickets and products, stock and inventory products, janitorial, work cash register, answer phones.
Theater Usher Customer service skills Directing guests to their seats, scanning .
Maintenance of all Theater Halls/Cashier.
Inspected restrooms by restocking and cleaning; maintaining clean auditoriums Monitored lobby and auditorium activity; ticket-tearing.
Advised and directed patrons at the Works & Process Fall season events Insert information into programs, collate and distribute.
Greeted guests Clean Auditoriums, Lobby, & Restrooms Respond quickly to complaints or emergencies Skills Used Communication skills Time Management.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Theater Usher Resume
Objective : As a Theater Usher, responsible for assisting with ticket scanning, helping guests find their seats during performances such as concerts or other events, gallery attendant, coat check as well as answer questions as needed.
Skills : Excellent customer service skills, Time management skills.
Description :
Supervisor: Pamela Ashburn, IMAX/3D Theater Supervisor, (c) Job Title: Theater Usher Responsibilities: Customer Service, to include answering guest.
Processed Sales, to include operating cash registers, exchanging money, and processing deposits.
Cleaned Work Area Food Service, to include operating the theater concession stand Collecting Tickets, to include ensuring that guests.
Customer Service, Concession stand, Cash Register, and Host.
Included being a theater cashier, as well as a customer service associate.
Contributed to keeping the facility sanitary and clean at all times.
Skills Used, counting correct change, keeping my work area clean, giving right direction, good communication, high motivation, motivated salesman, promote certain sales to save consumer money.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Theater Usher Resume
Objective : As a Theater Usher, responsible for greeting our Guests, directing Guests to available seats, organizing and operating the Meet & Greets after each performance and assisting in emergency protocols for the Dancehall Theater, Midway Stage and Village Stage.
Skills :
Strong interpersonal skills and Friendly demeanor.
Description :
Welcomed guests in a polite and friendly manner.
Checked and scanned tickets and directing guests to their seats.
Distributed programs, brochures, and other materials.
Informed guests about the location of the restrooms, refreshments, and exits.
Tending to guests' comfort and assisting them with any questions or problems.
Assisted patrons with disabilities or other impairments, as needed.
Monitored the guests' activity to ensure the safety of the event.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Theater Usher Resume
Objective : Theater Usher responsibilities include ensure the smooth entry, occupancy and exit of all Guests for all live performances throughout the facility, support all efforts needed to operate shows including stage preparation/operation/teardown and equipment.
Skills : Exceptional interpersonal skills and a Friendly demeanor.
Description :
Collected admission tickets from guests upon arrival and distribute paperwork or information pertaining to the scheduled events.
Examined tickets or passes to determine authenticity by validating the names and dates listed.
Escorted visitors to their designated seats and inform them of the nearest exits and restrooms.
Ensured a safe environment by maintaining clear aisles and reporting suspicious behavior to security.
Provided special assistance to guests with needs such as individuals with wheelchairs or other disabilities.
Collected disregarded for forgotten items after the event and store in lost and found for guests to retrieve.
Illuminated walkways once an event has started and assist guests with entering and exiting in darkened spaces.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Theater Usher Resume
Objective : Theater Usher is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. Directs guests to their seats and to other services around the facility.
Skills : Highly organized and Attentive to detail.
Description :
Greeted patrons upon entrance to the venue.
Taken coats and hats and check them in coatroom.
Checked tickets and provide guidance to seats.
Showed patrons where to find exits, bathrooms, and concession stands.
Answered various questions.
Ensured all patrons' needs are met.
Seated patrons in an orderly fashion.
Helped eject disorderly or obnoxious patrons.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Theater Usher Resume
Objective : Theater Usher answers guest questions with regard to event and facility, e.g., location of particular section, restrooms, concession stand, first-aid, etc. Handling complaints, disturbances, or related problems with guests.
Skills : Excellent interpersonal and communication skills.
Description :
Distributed programs or event schedules.
Ensured everyone adheres to safety rules.
Page individuals wanted at the box office.
Stamped hands or give door checks to those needing to leave early but wish to return.
Holded doors open for patrons as they exit.
Cleaned lobby and place debris in trash receptacles.
Counted and recorded tickets as they are collected.
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