Usher Resume Samples

The Usher takes responsibility for helping guests in finding their seats during performances such as weddings, concerts or other events. Some of the common daily tasks are mentioned on the Usher Resume as follows – greeting patrons at the entrance, helping them with their coats and other things in the coatroom; checking tickets and providing guidance to find the seats; answering to patron’s questions, seating patrons in an orderly manner, cleaning lobby and debris; handling complaints and suggestions; ensuring nothing is obstructing exits; and handling complaints.

Those who want to provide this type of assistance to people should be able to demonstrate such abilities as – the capability to stand and work for a long period of time, knowledge of seating arrangements, patience, and friendly disposition; and strong communication skills. Formal education to the extent of a high school diploma will suffice.

Head Usher Resume

Summary : To enhance the knowledge and capabilities by working in a dynamic organization that prides itself in giving substantial responsibility to new talent. To learn and work in a professional organization, assume responsibilities and drive for the collective growth and development by always keeping the organizations goals as priority.

Skills : Cash Handling, Customer Service, Basic Accounting And Organizational Leadership And Management.

Description :

    1. Welcome customers in a polite and enthusiastic manner, paying attention at all times to their needs, whilst exceeding customer service expectations.
    2. To deal with issues as they arise and especially working to prevent issues from happening.
    3. Always was available as valuable resources to our patrons by giving customers accurate information, correct directions, and effective assistance and help as required in all parts of the Lyric Opera House.
    4. To respond quickly and positively to questions, requests, problems or complaints raised by customers and to resolve them effectively and courteously.
    5. Paid attention to the needs of customers with special needs, and assist them with access to lift facilities, and with movement in and out of the auditorium.
    6. To give brief instructions on the emergency procedures.
    7. To perform all duties to a high standard of customer care in attitude, approach, and appearance.
    8. To provide service that exceeds customers' expectations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts


Usher/Floor Leader Resume

Headline : To be a part of the organization where one can utilize their skills and abilities in the most proficient manner and to gather knowledge to the best for the education and the career, to prove to be an asset to the organization they work for and to gain good work experience.

Skills : Fluent In Spanish, Cash Handling, Customer Service, Basic Accounting And Organizational Leadership

Description :

    1. Collect admission tickets and passes from patrons at entertainment events.
    2. Greet patrons attending entertainment events.
    3. Provide assistance with patrons' special needs, such as helping those with any type of disability get to the appropriate section of the theater.
    4. Count and record the number of tickets, distribute programs to all patrons.
    5. Assist patrons in finding seats, lighting the way with flashlights if necessary.
    6. Show patrons to their seats, help patrons find lost items and attempt to control unruly behavior.
    7. Deal with food or drink spills and check restrooms. Set-up barriers to hold back those waiting to see the show and keep order
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Box Office Cashier/Usher Resume

Summary : To obtain a challenging position that will allow opportunities for continual career growth and build professional skills in a secure working environment. Effective communicator with good relationship & negotiation skills; possess a flexible & result oriented attitude at work. To acquire a challenging position in an organization where one can utilize & enhance the experience while contributing to overall organizational growth.

Skills : Microsoft Office Excel, Cash Handling, Customer Service, Basic Accounting

Description :

    1. Initiating a sincere, friendly, and personal greeting to guests as they arrive at the venue entrance, aisle, concourse area or other location.
    2. Being upbeat, alert and attentive to your job; not appearing distracted or disinterested.
    3. Providing guests with helpful directions and/or suggestions, which will enhance their entertainment experience.
    4. Using a natural speaking voice, with natural inflections and friendly tone.
    5. Being as friendly with guests when they are departing as you were upon their arrival.
    6. Greet patrons, hand out event materials and direct accurately to seat location
    7. Responsive to patron needs; remain proactive, visible and approachable
    8. Assist patrons with ADA/special needs. Anticipate and problem-solve seating situations, and escort patrons to seats during late seating
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Usher/Concessions Resume

Objective : To serve the organization in the capacity which will exploit the abilities of persistence, commitment and team effort to usher to a key strategic decision making a position in congruence with the growth of the organization.

Skills : Osha Regulation, Microsoft, Excel, Outlook, And Powerpoint, Fluent In the Spanish Language.

Description :

    1. Control access to the theatre by greeting, directing guests and tearing tickets.
    2. Enforce ratings to keep underage guests from accessing auditoriums with adult content.
    3. Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior.
    4. Create a constant presence inside and outside auditoriums to deter any disruptive conduct.
    5. Assist with crowd control and seating of guests in auditoriums Clean lobbies, restrooms, auditoriums and all exterior and common areas of theatre.
    6. Answer questions from guests and resolve any concerns.
    7. Assist with other functions as instructed by the General Manager.
    8. Uphold AMC's high standards and deliver entertaining company-wide programs.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School

Usher Staff Lead Resume

Summary : A motivated Usher Staff Lead with an exceptional ability to multitask numerous priorities with ease and accuracy. Innovated hard worker who readily adapts to change in independent and team-oriented work environments. To grow along with any organization where one works and apply using the Professional and practical skills for the growth of the organization.

Skills : Microsoft Office Products, Accounting knowledge, Quick Learner.

Description :

    1. Clean theatres, theatre chairs, lobby floors, bathrooms, and landscaping around the building. Listen to customers and take them to the correct seats that they have selected.
    2. Ensure that customers can enjoy films without disruptions.
    3. Make sure the film is being projected at its best quality before it starts, reports any problems to the projectionist.
    4. Fixing any seats that may not be reclining for a customer before a movie starts. Listen to customers' concerns and assist them with any problems they may have.
    5. Doing any specific tasks that are asked by management.
    6. Provide general information about the property and the various venues.
    7. Ensure that guests are properly seated and late seating policies are followed.
    8. Assist with guest seating and ticketing situations. Distribute event programs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelors of Science

Usher/Cleaning Crew Resume

Objective : Motivated, personable and dedicated with a strong background in communications and customer service. Quickly masters new concepts, and working at new locations. Able to defuse situations and gain desired results according to established standards and protocols. Accustomed to working with large groups.

Skills : Cleaning, Heavy Lifting, Handling Money, Running A Register

Description :

    1. Sell and collect admission tickets and passes from patrons at entertainment events.
    2. Greet patrons attending entertainment events. Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
    3. Guide patrons to exits or provide other instructions or assistance in case of emergency.
    4. Maintain order and ensure adherence to safety rules.
    5. Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
    6. Provide assistance with patrons' special needs, such as helping those with wheelchairs.
    7. Verify the credentials of patrons desiring entrance into the press box and permit only authorized persons to enter.
    8. Politely directs/escorts patrons to their seats or location. Provide patrons with a warm, welcoming experience.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma

Usher/ Operations Manager Resume

Summary : Usher/ Operations Manager with over 10 years of experience in administrative-based positions. Well-respected leader and member of various leading organizations. Deeply committed to keeping the client first. Proficient in MS Office (Word, Excel, Publisher, and PowerPoint), social media outlets, and email systems. Consistently increasing knowledge with Adobe Creative Suite tools like Photoshop, InDesign, Illustrator, and Premiere Pro CC.

Skills : Program Administration, Inventory Management, Guest Services, Friendliness, Teamwork

Description :

    1. Provide guests with a consistent level of friendly, impressive service that exceeds their expectations.
    2. Control admission to events by taking tickets and checking proper credentials.
    3. Greet and direct guests to their seats and be responsive to their needs, questions, comments, and complaints.
    4. Provide security for restricted areas and SAP Center at San Jose property.
    5. Occasionally assist in other areas such as helping with post-event clean up or office/clerical work.
    6. Consistently provide Plus One Guest Service.
    7. Oversee the assigned section, inspecting the cleanliness and maintain proper seating arrangements.
    8. Ensures safety procedures are maintained.  Conducted parking lot patrols in between masses for panhandlers and contacted the police if panhandlers refused to leave.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Associate Of Arts

Concessionist/ Usher Resume

Headline : To secure a part-time position in a field that will utilize the experience to become a productive team member and add value. Proficient with Microsoft Word. Knowledgeable with Microsoft PowerPoint and Excel. A talented and ambitious individual with a strong aptitude in accounts with an excellent grip over Microsoft Excel

Skills : Reliability, Initiative, And Responsibility, Cooperative skills

Description :

    1. Responsible for many operations within theater including ushering, customer service, and inventory control.
    2. Maintained attendance records on a daily basis for review by management.
    3. Worked with 500 customers daily to answer questions and resolve problems.
    4. Greet patrons attending entertainment events. Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
    5. Guide patrons to exits or provide other instructions or assistance in case of emergency.
    6. Provide assistance with patrons' special needs, such as helping those with wheelchairs.
    7. Direct patrons to restrooms, concession stands, and telephones.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Usher / Usher Supervisor Resume

Summary : Seeking to associate oneself to a dynamic and highly challenging environment, which offers umpteen opportunities to apply the intellectual, analytical, creative skills to leverage the organizational growth and usher in all-round development. To secure a challenging position with a large & well-established organization.

Skills : Heavy Lifting, Handling Money, Running A Register, Simple Math Skills, Food Service, Communication, And People Skills

Description :

    1. Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
    2. Greet patrons attending entertainment events. Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
    3. Provide assistance with patrons' special needs, such as helping those with wheelchairs. Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
    4. Search for lost articles or for parents of lost children. Settle seating disputes or help solve other customer concerns.
    5. Maintain order and ensure adherence to safety rules.
    6. Maintain facilities that are clean, safe and in good repair
    7. Provide an experience that is comfortable, distraction-free and picture-perfect
    8. Control access to the theatre by greeting, directing guests and tearing tickets
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Technical Certificate

Usher/ Ticket Attendant Resume

Objective : Energetic, Driven Usher/ Ticket Attendant with 4 year's workforce experience, holding both Customer Service and Managerial positions, working independently and also part of a team to ensure the company's bottom line. Gaining; confidence through experience, discipline, patience, interactive skills, plus ability to maintain focus and think on the feet during fast paste, highly stressful situations.

Skills : Adobe Premiere Pro, Final Cut Pro, Microsoft Excel, Adobe Photoshop.

Description :

    1. Examine tickets or passes to verify authenticity, using criteria such as the color of the date issued.
    2. Guide patrons to exits or provide other instructions or assistance in case of emergency.
    3. Maintain order or ensure adherence to safety rules. Provide assistance with patrons' special needs, such as helping those with wheelchairs.
    4. Refuse admittance to undesirable persons or persons without tickets or passes.
    5. Settle seating disputes or help solve other customer concerns.
    6. Assist patrons in finding seats, lighting the way with flashlights, if necessary. Search for lost articles or for parents of lost children.
    7. Enforce ratings to keep underage guests from accessing auditoriums with adult content
    8. Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma