Working in this technical role, the UX Consultant is responsible for enhancing customer satisfaction by improving the accessibility, usability, and pleasure associated with a product in a manner that is convenient and attractive for users. Common work responsibilities are listed on the UX Consultant Resume as – creating interactive programs that enhance the customer’s experience with a brand and facilitate an enjoyable using various forms of digital and web media; conducting testing of sample applications, websites, and software to assess user experience; creating surveys for research through various media platforms to gather feedback on user’s ease, and analyzing customer responses and website data to examine high traffic web pages, and establishing milestones to encourage cooperation and teamwork.
To work in this capacity, the following skills are needed – functional understanding of coding and transfer the brand’s strength and personality; proficiency with visual design programs, experience with coding and ability to troubleshoot using HTML, CSS, and comparable languages, and experience creating storyboards and website mapping. Most employers select resumes making a display of a college degree in media design or software engineering.
Summary : A talented, dynamic & strategic user-experience leader who drives user-centred design process, with a proven record of developing interactive apps. Delivering a best-in-class product design and user experience that materially differentiates the product from others in the market,& Assisting the UC Technical Services team with basic troubleshooting onsite if required.
Skills : Sketch, Adobe, User Experience Design, User Experience, User Interface Design, Product Management, Product Development, Information Architecture, Web Design, IOS, HTML 5, CSS3.
Description :
Worked for various clients/projects as User Experience Consultant and co-founder of Cubeshape LLC: > Cubeshape llc.
Engaged for a short term contract for Popmoney group pay, Delivered: Wireframe, Mockup, Prototype.
Collaborated with two UX designers to guide redesign of Globalfest's website Performed research and heuristic analysis, distributed surveys.
Frequently interacted with external groups of various sizes, including senior executives, IT stakeholders, and end users both in person and in online meetings.
Developed instructional content and quick reference materials to be used for customer adoption programs.
Demonstrated SFB/Teams room systems to customers – Skype Room System, Surface Hub and the various peripherals that are connected to them.
Provided excellent customer communication both in person and in all written interactions, representing the company in a professional, helpful manner.
Experience
10+ Years
Level
Senior
Education
MS
UX Consultant Resume
Summary : UX Consultant with 9 years of exprience in Assisting in issue escalations from IOP Leadership, the CSC Help Desk, and from IOP agency customers, Performing problem management to associate trends of independent incidents rooted in a single problem, Assessing incident reports for aging, trends, and balanced incident resource assignments.
Skills : User Research, Contextual Inquiry, Stakeholder Interviews.
Description :
Evangelized UX and UCD and achieved high levels of user adoption and satisfaction for clients in Education, Social Networking, Music Industry, Health Insurance, and Heavy Industry.
Contributed significantly to Product Strategy, Vision, Success Measurements, and Roadmaps.
Planned and scoped project activities, deliverables, and goals.
Served as Project Manager, lead UX, and client contact on many complex and time critical projects.
Conducted Stakeholder Interviews.
Planned and conducted User Research including Contextual Inquiry Field Research and User Interviews.
Conducted Card Sorts and designed Information Architecture.
Experience
7-10 Years
Level
Management
Education
BA In Theater
UX Consultant Resume
Headline : To obtain a UX Consultant position responsible for Directing, managing and designing user centric concepts, using usability guidelines to create highly functional, interactive, user friendly interfaces, Identifying UI that requires multiple views and scenarios, and architect them to be comprehensive to specific end users. Skilled in working with key Stakeholders to ascertain business requirements using BRD and Scope documentation to develop wireframes and user interface design documentation (UIDD) for Development team.
Skills : Film Production + Editing, Prototyping With Arduino, Unity And 3D Printing, Wordpress, Python, Processing.
Description :
Georgia 3/16 to present User Experienced Strategist Providing UX Strategy to help guide the digital customer journey at the enterprise level.
Provided leadership to teams comprised of UX leads, designers, analysts, architects, content strategists and researchers in this matrix organization.
Worked with stakeholders involved in product management for strategic initiatives and vision which include autonomous vehicles and smart homes.
Oversaw strategy for program level work with UX leads and encourage a highly collaborative, lean Agile, creative team environment.
Research conducted usability testing, surveys, contextual inquiry, one-on-one interviews, and task analysis Susan A.
Developed User Personas and reports to communicate User Research findings.
Conducted Competitive Analysis.
Experience
5-7 Years
Level
Executive
Education
BS In Communications
UX Consultant Resume
Summary : Over 10 years in UX Consultant I've had the chance to develop analytical skills as well as the ability to foster stakeholder relationships and see the big picture. Background has allowed me to derive insights that translate into creative design solutions.
Skills : INCLUDE: Research Methodologies Persona Development User Scenarios User Flows User Journeys/Task Analysis Site Mapping Wireframing Sketching/Ideating Prototyping Usability Testing Business Analysis Metrics Copywriting LeanUX Agile.
Description :
Developed loyal customer base and promote image by redesigning look and functionality of site.
Performed user research (survey & interviews), analyzed results and presented to the client.
Developed personas and scenarios, user flows Performed sketching & ideation to determine layout design of desktop and mobile sites.
Produced high-fidelity wireframes.
Developed prototype with enhanced visuals.
Edited & revised site copy.
Performed usability testing.
Experience
10+ Years
Level
Senior
Education
M.B.A. In Finance
UX Consultant Resume
Headline : UX Consultant with 6 years of experience in Assisting in triaging, analysis, and resolution of level two incidents, primarily in situations where incidents have been escalated and are time-sensitive, or in areas where teams have a large backlog to work through resulting in aging incidents that require atten-tion.
Skills : Video Editing, Fashion Design, Visual And Branding Design, Interaction Design, UX Design, UI Design.
Description :
Redesigned of this popular San Franciscan website (desktop & mobile).
Led a team of three in an extensive research and design consultation resulting in strategic recommendations for a home page redesign and dashboards for investors and borrowers.
Managed reorganization of internal and external information architecture, delivering site maps, annotated wireframes, and user flows that simplified navigation.
Developed visual concepts allowing users to check the status of multiple loan applications.
Worked as a trusted advisor with the customer in identifying business problems and use cases across multiple communication technologies including Social Media, Async Messaging, Video, Chat, Email, SMS, and Voice.
Provided thought leadership in the strategic design process and translates business needs into optimal user interface designs, preparing user interface documentation for developers and assisting with development of test plans.
Enhanced existing systems by analyzing and identifying areas for improvement/modification.
Experience
5-7 Years
Level
Executive
Education
BA
UX Consultant Resume
Headline : UX Consultant with 5 years of experience in Directing, managing and designing user centric concepts, using usability guidelines to create highly functional, interactive, user friendly interfaces, Identifying UI that requires multiple views and scenarios, and architect them to be comprehensive to specific end users. Skilled in working with key Stakeholders to ascertain business requirements using BRD and Scope documentation to develop wireframes and user interface design documentation (UIDD) for Development team.
Skills : Film Production + Editing, Prototyping With Arduino, Unity And 3D Printing, Wordpress, Python, Processing.
Description :
Georgia 3/16 to present User Experienced Strategist Providing UX Strategy to help guide the digital customer journey at the enterprise level.
Provided leadership to teams comprised of UX leads, designers, analysts, architects, content strategists and researchers in this matrix organization.
Worked with stakeholders involved in product management for strategic initiatives and vision which include autonomous vehicles and smart homes.
Oversaw strategy for program level work with UX leads and encourage a highly collaborative, lean Agile, creative team environment.
Research conducted usability testing, surveys, contextual inquiry, one-on-one interviews, and task analysis Susan A.
Developed User Personas and reports to communicate User Research findings.
Conducted Competitive Analysis.
Experience
5-7 Years
Level
Executive
Education
BS In Communications
UX Consultant Resume
Headline : UX Consultant is Assuming responsibilities as the main client contact leading-engagement w/ 10-20% support from Consulting & Client Partners, Developing, assessing, and validating a client’s business-strategy, including industry and competitive positioning and strategic-direction, Developing solutions and services to suit client’s business-strategy.
Skills : Sketch 3, Photoshop, InVision, Omnigraffle 6, POPapp, MixPanel, Google Docs. Languages: Python, Understanding of HTML/HTML5 & CSS/CSS3. My Process: Usability Tests, Agile/Lean UX, Competitive Analysis, Wireframes, Comps, Data Synthesis, A/B testing, Surveys, Pain Points.
Description :
Led international usercentered research in China, Sweden and The Netherlands (and remotely in Singapore and Germany) and presented findings and recommendations for to address clients' global objectives.
Created and iterated low and medium fidelity wireframes and mockups for the redesign of client websites and web applications.
Collaborated with an Agile team to design an internal application Client Objective: Comply with new regulation requiring implementation of a key.
Possessed project leadership responsibilities for complex projects.
Assisted in establishing and applying software design/usability best practices for user interfaces.
Met customer and business goals as an individual and a member of a cross functional project team.
Gathered and analyzed caller and business requirements used to design successful applications.
Experience
5-7 Years
Level
Executive
Education
Master Of Science
UX Consultant Resume
Objective : Experienced and professional UX designer and researcher with excellent client management skills. Comprehensive knowledge of usercentered design, usability testing and expert reviews of web applications, websites and mobile devices. Educated with a Master of Science in Human Computer Interaction and a Bachelor of Business Administration in Marketing and Finance.
Created user interface requirements documents, functional specifications and other business related documents.
Developed and presented call flow and messaging to accomplish business and caller satisfaction goals.
Consulted with (internal and/or external) customers on the branding of custom applications (including, for example, analysis of a customers marketing strategy and touch-points) resulting in the development of corresponding personas.
Helped customer select voice talent in line with the persona developed. Coached voice talent during message recording sessions.
Collaborated with solution architects and developers to ensure compliance with application design objectives.
Provided usability support to product teams, including the analysis and investigation of applications/systems, including graphical, web, multimedia, voice response, and conversational user interfaces.
Developed ASR lexicons, TTS dictionaries, simple and complex ASR grammars, including SSM/SLM grammars.
Experience
2-5 Years
Level
Executive
Education
MS In HumanComputer Interaction
UX Consultant Resume
Headline : Research-forward, iterative design process is aimed at creating solutions for your users that are empathetic, considerate, unusual, and effective. I am a creative professional, with vast and varied experience as a copywriter, e-mail marketer, and creator of comedy and music content for page, stage, and screen.
Skills : User Experience Design, User Interface Design, User.
Description :
Supported and executed speech application tuning optimization including both speech-recognition and caller experience optimization.
Supported and executed TTS tuning to optimize segment selection and transitions.
Exercised judgment in methods, techniques, and evaluation criteria for obtaining exceptional results.
Collaborated closely with other team members in a virtual work environment.
Demonstrated problem-solving and lateral thinking as part of a team, or individually.
Contributed to the development of company objectives and principles and achieves goals in creative and effective ways.
Shared new knowledge and lessons learned as training for other team members.
Experience
5-7 Years
Level
Executive
Education
B.A.
UX Consultant Resume
Headline : As an UX Consultant is Engaging with end users if necessary to ensure proper incident resolution, Listening, communicating, and providing feedback to the operations team when dealing with customer complaints regarding troubles with IOP Operations team.
Skills : Consulting, MS Office, Critical Thinking.
Description :
Mentored others as a technical subject matter expert.
Translated complex concepts and designs into simple to follow examples.
Oversaw operations incident queue. Ensures proper ticket assignment and resolution.
Ensured proper documenta-tion of tickets and integrations with other ticketing systems.
Oversaw and assisted in the analysis and diagnosis of incidents and events related to applications and technologies in the support environments.
Ensured root-cause analy-sis is performed to isolate incidents and events with adequate documentation.
Assisted in the triage and coordination during IOP critical incidents.
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