Medical Dispatcher Resume Samples

The job purpose of a Medical Dispatcher is to respond to all sorts of emergency and non-emergency medical calls for help and information. Job duties typically listed on the Medical Dispatcher Resume are – monitoring routes, updating call logs, and recording all call information. Certain core duties listed on the Medical Dispatcher Resume are – answering to emergency and non-emergency calls and documenting important information; responding to issues and following-up by coordinating with appropriate departments; operating and managing multi-line telephone console systems; responding to queries relating to product and deliveries; using radio and phone or computer to directing crews and other field units, and maintaining and updating call logs, and call records.

The most sought-after skills include the following – strong knowledge of emergency processes and procedures; excellent communication and interpersonal skills; proficiency in MS Office and interpersonal skills; the ability to work well under pressure; and multitasking skills. Formal education is mandatory for this role.

 

Medical Dispatcher Resume example

Medical Dispatcher Resume

Objective : Medical Dispatcher with 2 years of experience in Demonstrating the ability to modify the System Status Plan as needed for efficient operations. Responsible for Communicating professionally with residents, public officials, governmental entities and political leaders when necessary, etc.

Skills : MS Office, Communication Skills, Customer Service.

Description :

    1. Dispatched calls to Physicians, RN's, and Nurse Practitioners.
    2. Scheduled appointments for the doctor's office.
    3. Scheduled doctors' appointments & took messages.
    4. Assisted team managers with everyday tasks & helped facilitate.
    5. Helped medical insurance members looking up plane benefits & verify coverage.
    6. Operated equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments.
    7. Pounded mobile intensive care unit to a specified location, following instructions from emergency medical dispatcher.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED


Medical Dispatcher Resume

Objective : Friendly and enthusiastic certified Pharmacy Technician with over 4 years of experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Currently studying Pre-Pharmacy at Ferris State University and looking for more experience before entering into Pharmacy School. Also a certified Emergency Medical Technician with over 2 years of experience.

Skills : Excellent writing and communicating . Answering.

Description :

    1. Responded to dispatched emergency situations quickly and safely.
    2. Administered first aid treatment or life support care to sick or injured persons in prehospital se ings.
    3. Performed emergency diagnostic and treatment procedures, such as stomach suction, airway management, or heart monitoring, during the ambulance ride.
    4. Observed, recorded, and reported to the physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment.
    5. Immobilized patient for placement on stretcher and ambulance transport, using backboard or another spinal immobilization device.
    6. Communicated with dispatchers or treatment center personnel to provide information about the situation, to arrange reception of victims, or to receive instructions for further treatment.
    7. Comforted and reassured patients.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma In Leadership


Medical Dispatcher Resume

Headline : An enthusiastic and world-traveled individual with a background in creating programs for culturally diverse students. Experiences range from a Masters degree in Counseling Studies and Program Creation in the West Indies to Emergency Communications, Customer Service, and Multi-Media Marketing and Promotions.

Skills : Coordinating Skills, Interpersonal Skills, Medical Skills.

Description :

    1. Responsible for the day-to-day operations and timeliness of the ambulance service.
    2. Received calls from various medical establishments that require ambulance or wheelchair van service.
    3. Dispatched multiple ambulances all throughout Houston and its surrounding areas.
    4. Maintained constant communication with medics and drivers to ensure timeliness of service requests.
    5. Received and entered new appointments into the custom dispatch program used by the company.
    6. Coordinated with the supervisor to ensure that all scheduled appointments are timely.
    7. Quality checked all appointments in the system with all paperwork to ensure nothing was missed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Medical Dispatcher Resume

Objective : As a Medical Dispatcher, responsible for performing critical communication services and a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; keeping official records, etc.

Skills : Microsoft Office, Type 50 Wpm, Data Entry, Customer Service, Office Equipment, Outbound/Inbound Calls, Medical Billing And Coding, Schedule Appointments, Office Administration Assistant.

Description :

    1. Created and printed out a daily spreadsheet of the next day's scheduled appts for the day-shift dispatcher.
    2. Coordinated emergency evacuation for over 5 personnel from shipboard clinic to foreign national hospital.
    3. Received and dispatched emergency and non-emergency telephone calls from the public and contracted customers.
    4. Evaluated incoming calls to determine the appropriate level of care to be dispatched.
    5. Answered requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions.
    6. Adhered to NAEMD guidelines.
    7. Posted units following the Deployment Monitor in an expedient manner.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        G.E.D

        Medical Dispatcher Resume

        Objective : Seeking a Medical Dispatcher profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team work.

        Skills : Multitasking, Creative Skills, Managing skills.

        Description :

          1. Dispatched calls to on-call doctors upon request, took detailed messages and dispatched them to the appropriate offices, kept detailed reports for oncoming shift supervisor in order to keep her abreast of all previous occurrences during the overnight shift, trained new higher on office policies, call documentation, break schedules, record keeping, special office instructions as this varied with diverse office types and request.
          2. Went on to complete some course work in Criminal and Juvenile Justice in addition to general requisites.
          3. Worked well in a team setting and independently.
          4. Worked alone without supervision, knowledge of customer service allows me to make independent decisions and know when to ask for assistance in resolving difficult issues that are beyond capabilities.
          5. Managed confidential information into a computer database for billing and highly sensitive material.
          6. Consistently achieved alert times within 30 seconds of call received time, 90% of the time.
          7. Demonstrated working knowledge of all communications equipment to ensure intelligent reporting of equipment failures.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Entry Level
                Education
                Education
                Bachelor Degree

                Medical Dispatcher Resume

                Headline : To obtain a Medical Dispatcher with 3 years of experience in Maintaining logs of run information, location of personnel and equipment; in the event of an emergency situation, maintaining on-going contact with the responding personnel and keep them informed of all incoming pertinent information; keeping track of various information such as traffic lights out, streets closed, etc., and keeps emergency personnel informed.

                Skills : Microsoft Outlook, Data Entry, Customer Service, Multi-Line Phone System, Multi-Tasking.

                Description :

                  1. Able to instruct our clients when they're in medical need.
                  2. Trained new hires, coached team members that are having trouble working certain task, done one on one training, assisted in company projects while providing feedback to upper management and tested company software for future program applications.
                  3. Verified insurance on all patients that were serviced for the day and passed patient paperwork on to the billing dept.
                  4. Received and recorded exam order requests utilizing current CPT and ICD-9 coding protocols Distribute work to field technologists across multiple states.
                  5. Assigned service and work schedules for personnel according to the area of work whether medical or patrolling duties.
                  6. Received work orders and tenders from superiors and dispatched them to personnel.
                  7. Estimated workforce requirements and equipment needed to complete particular projects.
                Years of Experience
                Experience
                5-7 Years
                Experience Level
                Level
                Executive
                Education
                Education
                Diploma

                Medical Dispatcher Resume

                Objective : Dedicated healthcare professional offering career commitment and experience providing quality care to patients. Ability to learn new material and procedures quickly. Capable of adapting easily to new environments. Talent for successfully handling a wide range of responsibilities, changing workloads, and special projects.

                Skills : Public Relations, Customer Service, Retail, Warehouse.

                Description :

                  1. Created/implemented policies/procedures for the purpose of measuring the effectiveness of the department.
                  2. Cooperated with and adhered to local, state, and federal laws related to follow-up of patient concerns.
                  3. Observed strict confidentiality and safeguard all patient-related information.
                  4. Facilitated and led teams in preparing to interview and hiring new staff.
                  5. Directed management of two departments, Patient Relations, and Nursing Discharge Call Center.
                  6. Effectively served as an advisory resource to both internal and external teams.
                  7. Consistently received emergency calls and enters them into the CAD system within 60 seconds, 90% of the time.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                High School Diploma

                Medical Dispatcher Resume

                Objective : Hardworking, organized, Medical Dispatcher professional with a proven background delivering sensible medical technology solutions on time and under budget while working as a team leader.

                Skills : Customer Service, Transportation Skills, Medical Skills.

                Description :

                  1. Developed and managed over medical documents for patient account information.
                  2. Data processed all Inbound and outbound calls.
                  3. Documented entry forms with filing management system.
                  4. Dispatched and routed all medical crews and teams.
                  5. Reported follow-ups of all medical transports and paperwork.
                  6. Reported to Supervisors, Vice President, and CEO for any previous and all updated reports on daily activities and revenue.
                  7. Answered after hour lines for multiple local agencies.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                High School Diploma

                Medical Dispatcher Resume

                Objective : To establish a long-term career in a company where I may utilize my Medical Dispatcher professional skills and knowledge to be an effective medical Manager and inspiration to those around me.

                Skills : Outlook, EMR, Microsoft Office, ICD 9-10, Paragon, And Much More.

                Description :

                  1. Took calls from clients in multiple states to assist them in getting the proper specimen or medical equipment for the patient in a timely manner.
                  2. Received medical 911 calls from fire agencies and dispatched ambulances Contact hospitals for patient acceptance Skills Used Verbal communication.
                  3. Assessed nature and level of medical needs from incoming calls for patient transport and care Prioritize multiple calls; control communications.
                  4. Processed emergency medical requests for Balch Springs, Seagoville, and rural Dallas county Scheduled non-emergency medical transports for BLS, ALS.
                  5. Collected urine specimens under DOT regulations for pre-employment screenings, random drug screens, and post-accident screens Collect breath alcohol.
                  6. Maintained continuous communication channels with supervisors and workers to sort their work-related issues and doubts.
                  7. Demonstrated the ability to apply the System Status Plan to daily operations
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                G.E.D

                Medical Dispatcher Resume

                Headline : As a Medical Dispatcher, responsible for Answering multiple telephone lines, receiving complaints, reports of emergency situations, and dispatches the proper units.

                Skills : Communication Skills, Documentation Skills, MS Office.

                Description :

                  1. Initiated reports and analyzes data receiving from first responder personnel and inputs information into a Computer-Aided Dispatch System.
                  2. Answered multi-line telephone system Scheduling Medical rides for patients Managing drivers schedule and dispatching to different locations Performed.
                  3. Operated radio consoles for Police and fire department as well as Computer aid dispatching system.
                  4. Performed a variety of clerical duties and computer-related work.
                  5. Possessed an Exceptional ability to respond to emergencies under stressful conditions, as well as establishing a healthy rapport with everyone.
                  6. Answered inbound 911 calls for ambulance service, dispatching the ambulances to the patient's service address.
                  7. Scanned and sent x-ray images to radiologists Answered phones and took orders using internet-based platform Dispatched techs on calls throughout.
                Years of Experience
                Experience
                5-7 Years
                Experience Level
                Level
                Executive
                Education
                Education
                G.E.D