Veterans Service Representative Resume Samples

A Veteran Service Representative will assist and represent veterans in securing benefits from the federal, state and local government. While the job task differ based on the facility, the following are some common duties mentioned on the Veterans Service Representative Resume – interviewing and advising veterans on matters pertaining to entitlement of benefits, undertaking field duties as assigned, preparing and prosecuting claims; developing appeals for presentation, contacting clergies and lawyers to obtain supporting documents or evidence, performing investigation to determine eligibilities, and updating records with latest transactions.

Some distinguishing features expected from potential candidates include – familiarity with basic computer operations, familiarity with medical data and legal terminologies, and knowledge of federal and state laws affecting veterans. To qualify for this role, applicants are supposed to have a relevant Master’s degree. In addition to education, some substantial amount of work experience is also required.

 

Veterans Service Representative Resume example

Veterans Service Representative Resume

Headline : Superior interpersonal communication skills with a positive attitude and genuine compassion for others. Demonstrate leadership, problem-solving resolutions and relationship building skills.

Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows

Description :

    1. Explains benefit programs and entitlement criteria, conducts interviews,  veteran describing the decision and the reason for it.
    2. Serves as primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims.
    3. Explains the full range of benefits and all related programs.
    4. Makes determinations as to eligibility for the type of benefit sought and requests required evidence for certain claims requiring a rating decision.
    5. Decides the necessity for and type of examinations, reexamination or from diseases or injuries.
    6. Develops comprehensive requests for these examinations to ensure appropriate evidence is received from which to adjudicate the claim.
    7. Prepares correspondence to members of Congress and special interest groups on case assignments and other controlled correspondence.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma


Veterans Service Representative ll Resume

Objective : Expert at making quick and effective decisions in stressful situations Excellent analytical and problem solving skills Good humored and enthusiastic under pressure Adapt quickly to diverse management and clients styles.

Skills : Professionalism, Honesty, and Integrity, Adaptability, Problem-solving, Dependability.

Description :

    1. Worked in the Pre-Determination Department where processed disability and compensation benefits claims.
    2. Requested military personnel records, medical records, and service verification records for review to determine eligibility status.
    3. Composed correspondence letters to explain the current status of the application, and requested additional documentation as needed.
    4. Received and processed the incoming application for benefits.
    5. Contacted the  Regional Office to verify the eligibility of the veteran and documentation to the completion of the application process.
    6. Contacted veterans and dependents  phone and correspondence to request additional documents.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS


Asst. Veterans Service Representative Resume

Headline : Knowledgeable in the library and archival research methods and best practices. Winner of multiple national and local research grants and fellowships. Extensive public presentation and teaching experience, working with adults, college students, and youth.

Skills : Microsoft Office, File Management / Maintenance, Customer Service.

Description :

    1. Received and process applications for veteran's disability benefits.
    2. Requested records from the Department of Defense,  Veteran's Hospital, and other Government Agencies as needed.
    3. Reviewed documents for important information and enter data into electronic databases.
    4. Prepared written correspondence that is clear and easy to understand.
    5. Responsible for Serving veterans and their families by administering timely completion of veterans' benefits packages and claims.
    6. Reviewed, processed and adjudicated on over 300 individual claims and awards packages.
    7. Reviewed, annotated and maintained sensitive case file data on veterans and their compensation awards packages.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
BS

Associate. Veterans Service Representative Resume

Headline : To become employed with a company or agency that respects diversity, appreciates confidence and loyalty creativity and innovation with a strong commitment to striving towards excellence in every area.

Skills : Data entry and processing, claims processing, Certification in Secondary Mathematics education.

Description :

    1. Independently conducted investigations to assess eligibility for benefits to include, but not limited to informed decisions and other sources.
    2. Reviewed documents and interviews in person or via phone, and advocates to establish eligibility for a wide range of -Veteran's claims.
    3. Analyzed, developed, and requested required evidence from many sources civilian, medical, military and government sources.
    4. Acted as a liaison between the Government sources and the veteran, with the goal or intention to corroborate evidence and assess credibility.
    5. Prepared written determination for well-documented cases.
    6. Prepared reports and recommendations on the question of fact for field examinations, the appointment of fiduciaries, and requests for legal action.
    7. Provided assistance to co-workers in processing claims and reviewing cases for accuracy.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

Veterans Service Representative/Supervisor Resume

Headline : To obtain a position that will utilize skills, abilities, and experience to contribute to the company's success. Dedicated and focused professional that has experience working with equipment maintenance and team supervision that has management and manufacturing experience.

Skills : Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Served as the decision-maker to approve or deny compensation or pension claims.
    2. Gathered supportive documentation and prepared a summary of the benefits and presents recommendations to approve the request for claims.
    3. Made determinations as to eligibility for the type of benefit sought and requested required evidence for certain claims requiring a rating decision.
    4. Developed for the request for examinations or opinions to ensure appropriate evidence is received from which to adjudicate the claim.
    5. Composed and prepared routine correspondence to private attorneys.
    6. Utilized various electronic word processing systems for inputting processing, monitoring, and routine correspondence preparation.
    7. Acted as an advocate for veterans and their beneficiaries in their dealings with other elements and organizations that affect their claims.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Veterans Service Representative/Specialist Resume

Headline : Seeking full-time employment in the clerical/claims processing field. forward to working with a company that promotes quality products and services and provides the opportunity to meet and exceed assign ed tasks and goals.

Skills : Microsoft Word, Information Technology, Printers, Excel, Copy Machine, Customer Service.

Description :

    1. Explains the full range of benefits and all related programs.
    2. Makes determinations as to eligibility for the type of benefit sought and requests required evidence for certain claims requiring a rating decision.
    3. Decides the necessity for and type of examinations, reexamination or evaluate disabilities resulting from diseases or injuries.
    4. Develops comprehensive requests for these examinations evidence is received from which to adjudicate the claim.
    5. Prepares correspondence to members of Congress and special interest groups on case assignments and other "controlled" correspondence.
    6. Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys.
    7. Utilizes various electronic data processing systems for inputting data related to claims monitoring, and correspondence preparation.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma

Veterans Service Representative/Consultant Resume

Headline : Obtain a position that will provide the ability to apply work experience to a growing company. Forward to working with a company that promotes quality products and services and provides the opportunity to meet and exceed assigned tasks and goals.

Skills : Human Resources and Health Care, Exceptional listener.

Description :

    1. Explains the full range of VA benefits and all related programs.
    2. Makes determinations as to eligibility for the type of benefit sought and requests required evidence for certain claims requiring a rating decision.
    3. Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim.
    4. Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys.
    5. Utilizes various electronic data processing systems for inputting data related to claims adjudication, and correspondence preparation.
    6. Acts as an advocate for veterans and their beneficiaries in their dealings with other elements and organizations that affect their claims.
    7. Assists Veterans with disability claims Skills Used Computer network for claims and communication with Veterans for disability claims.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Veterans Service Representative/Executive Resume

Headline : Highly motivated military professional transitioning from the Marine Corps to a career in administration Highly motivated to leverage achievements and field training experience to provide dedicated service as in administration.

Skills : Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Included Helping and assisting veterans find jobs, assistant in relocating veterans for shelters.
    2. Recreated resumes for veterans an assisted in job interviews.
    3. Scheduled veterans for appointments, handled high call volumes while receiving information over the phone.
    4. Spoke with individuals with a clear professional manner to best represent company quality.
    5. Handled heavy caseload which included using community recourses to best assist individuals with there needs.
    6. Accredited veteran service officer public speaking veteran family businesses providing discounts to veterans.
    7. Reviewed and calculated submitted documentation of income and expenses.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Veterans Service Representative l Resume

Headline : To become employed with a company or agency that respects diversity, appreciates confidence and loyalty creativity and innovation with a strong commitment to striving towards excellence in every area.

Skills : Water Quality Testing, Hazardous Materials Transportation, Hazardous Waste Site Operations.

Description :

    1. Updated and maintained electronic records in the electronic system for customers and performed multiple tasks under stressful situations.
    2. Provided outstanding customer services to Veterans by gathering,  the problems and agreed-upon course of action.
    3. Responsible for maintaining the informational database, in accordance with Laws.
    4. Worked in a challenging and fun environment with creative, talented, and diverse individuals.
    5. Recognized for valuable contributions to the veteran community in the sector.
    6. Received achievement awards for providing outstanding service to veterans.
    7. Skills Used Customer service, resume and cover letter assistance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma

Veterans Service Representative/Coordinator Resume

Headline : Goal-oriented individual with aspirations, and knowledge to succeed at any level with the proper tools and training.Dedicated and focused professional that has experience working with equipment maintenance and team supervision that has management and manufacturing experience.

Skills : Microsoft Office Suite of Products, operation of various PCs, copiers, fax machines, type 50 wpm.

Description :

    1. Served as a counselor at the Veterans Affairs Regional Office for application submission for benefits and services.
    2. Gathered and weighed evidence from the medical, military, community and other sources to support benefit determinations and applied the laws and regulations.
    3. Initiated contact with claimants via telephone and written correspondence for a follow-up.
    4. Provided assistance to co-workers in processing claims and reviewing cases for accuracy.
    5. Accurately entered appropriate data to generate benefits payments, scheduled future actions and released notifications for benefits determinations for over claims.
    6. Skills Used Counseling Oral and Written Communications Proficiency in various data entry systems.
    7. Applied and followed all laws, regulations, and procedures to evaluate and process the claims.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

Veterans Service Representative/Analyst Resume

Headline : Dedicated and focused professional that has experience working with equipment maintenance and team supervision that has management and manufacturing experience. Strong customer service skills and satisfaction to deliver a great customer experience.

Skills : Computer Skills: Microsoft Office, Excel, Access, PowerPoint And Outlook, Great Interpersonal SkillsInspirational.

Description :

    1. Processed all claims, appeal claims and provided customer service to claimants.
    2. Performed a full range of varied and complex administrative tasks.
    3. Processed initial and reopen claims, appeal claims, live and death pension for veterans and family.
    4. Functioned as a legal technician by gathering requisite evidence from federal, state, and private sources to support the veterans' claims.
    5. Scheduled medical exams, booked shelter for homeless veterans and contacted veterans' social workers for community assistance.
    6. Prepared an excel spreadsheet report to keep track of old and new cases for the station's goal.
    7. Served as a liaison with departments and staff, outside of agencies and the general public to solve online application issues.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

Veterans Service Representative Resume

Headline : Service-oriented with many work experience in administrative duties, nursing, and cashiering. Core competencies include computer skills as well as excellent communication and organizational skills. Handle tasks with accuracy and efficiency.

Skills : Inventory specialist, auditor of financials, investigative techniques, report writing, and vast ectronic knowledge.

Description :

    1. Conferred with customers by telephone to provide information about and procedures relevant to the evidence needed to support various claims.
    2. Gathered records and information pertinent to specific claims, and review evidence for accuracy, and completeness.
    3. Quickly analyzed all mail received in the Intake Center to control, and accurately sort mail.
    4. Analyzed all incoming and outgoing mail for proper disposition.
    5. Responsible for Technical assignments that are related to claims or benefits processing or eligibility determinations.
    6. Responsible for interpretation of laws, rules, and regulations and the analysis of documents to determine eligibility for benefits, quality assurance or perform auditor functions.
    7. Promulgated claims and send proper notification letters to Veterans and/or claimants.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS