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Virtual Receptionist Resume Samples

A Virtual Receptionist provides administrative support to the team while working remotely. The job description and duties are listed on the Virtual Receptionist Resume as – performing various administrative tasks, including answering emails, scheduling meetings, making travel arrangements; responding to emails and phone calls, scheduling meetings, booking travel and accommodations, managing a contact list, preparing customer spreadsheets and keeping online records, organizing managers’ research, performing market research, and providing customer service as the first point of contact.

For this role, a strong internet connection is required, along with experience using communication tools such as Skype. Ultimately, the person handling this role should also possess the following skills – familiarities with current technologies, like desktop sharing, cloud services, and VoIP, experience with Word processing software and spreadsheets, knowledge of online calendars and scheduling, excellent phone, email, and instant messaging communication skills, and solid organizational skills. A high school diploma or GED is normally preferred.

Virtual Receptionist Resume

Objective : Virtual Receptionist who continually maintains a positive attitude while interacting with demanding clients, Serving as the primary point of contact for both in-house and external phone/ website queries. The ability to deliver quality & responsive service is important in any business & that's exactly what I bring to the table.

Skills : Proficient In Microsoft Word, Cleaning Skills.

Description :

    1. Answered and quickly redirect up to 200 calls per day.
    2. Managed office supplies, vendors and upkeep.
    3. Directed guests and routed deliveries and courier services.
    4. Answered and managed incoming and outgoing calls while recording accurate messages.
    5. Opened and properly distributed incoming mail.
    6. Greeted numerous visitors, including VIPs, vendors and interview candidates.
    7. Maintained a clean reception area, including lounge and associated areas.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma


Virtual Receptionist Resume

Headline : Career background includes six years of service in the U.S. Navy and experience in office administration and food production. Obtained experience as a Dental Assistant while in the Dental Hygiene program at Ohio Business College. Experienced in Microsoft Word, Publisher, and Excel; able to work independently or as part of a team; powerful work ethic, well organized, dependable, and people oriented.

Skills : Microsoft Word, Legal transcription, Office procedures, Litigation, Ethics, Research and report writing, etc.

Description :

    1. Responsible for over 100 business accounts.
    2. Duties included but not limited to answering phone, Act as human answering service outside or during business hours for a variety of businesses, including doctor's offices, hospitals, and insurance and maintenance companies.
    3. Greeted customers warmly and ask how to help them.
    4. Transfered calls and Relay verbal messages.
    5. Refered caller to emergency numbers if necessary.
    6. Filed messages and Operate infinity system.
    7. Arranged conference calls.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Virtual Receptionist Resume

Objective : Dynamic, self-motivated, and dependable in customer service and leadership roles. Proficient in account management, employment recruiting and retention, sales, billing, and communications. Additional skill sets include administrative support, blogging, marketing, and company representation at executive meetings, ,trade shows and job fairs.

Skills : Computer, Microsoft Word.

Description :

    1. Answered Legal provides law firms with a professional, highly trained answering service for any sized law firm.
    2. Handled appointments we also manage calls from many other companies including HVAC companies and a variety of others.
    3. Compiled company information and related material and distributed it to candidates.
    4. Screened all visitors and directed them to the correct employee or office Serve as a witness for Lawyers Set up conference rooms Receptionist/ BDC Sunrise Volkswagen, Lynbrook, NY Answered and quickly redirected incoming calls Directed guests and routed deliveries and courier services.
    5. Provided outstanding customer service using information from the client to answer phones and provide callers with information Created and relayed.
    6. Transferred calls or relayed detailed information to clients by following extremely specific instructions.
    7. Understood the callers needs and provided business information.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Virtual Receptionist Resume

Objective : Dynamic, well-rounded, and organized problem-solver who works well independently or as part of a team, and who possesses the ability to adapt to a wide range of challenging work environments. Results-oriented planner and efficient manager of time, money, personnel, and other available resources, with the ability to meet deadlines and exceed expectations.

Skills : Customer Service, Self-Motivated, Organized, Computer Skills, Rationalization, Performance Management, Scheduling, Type 75 WPM, Time Management Skills, Trouble Shooter, Decisive, Creativity Skills.

Description :

    1. Provided live answering service and call center custom solutions to small, medium, and large companies.
    2. Answered telephone calls coming from a variety of consumers including lawyers, doctor offices, police barracks, and entertainment companies in a timely manner, while maintaining a professional and positive demeanor.
    3. Efficiently handled customer service complaints, and quickly implemented efficient solutions.
    4. Recognized for outstanding service, promoted to outcall.
    5. Provided clients with high-quality client care services through aides to help with their activities of daily living, ensuring that the clients keep their independence while receiving help with whatever they need.
    6. Provided care and companionship for the elderly by assisting with Activities of Daily Living in order to promote independence.
    7. Completed light housekeeping, meal preparation, and laundry.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Virtual Receptionist Resume

Objective : Have a strong background in customer service I love talking to people, helping them, and making others happy, customer service background is both face-to-face and over the phone. a quick learner who enjoys learning new things and being challenged. Honesty is number one for me.

Skills : Microsoft Office, Managing Skills.

Description :

    1. Did everything from simple message taking to dispatching emergency technicians.
    2. Assisted people with online shopping orders of various products.
    3. Provided efficient and professional customer service while demonstrating compassion, friendliness, and respect.
    4. Generated several prospective clients for the company, based on my phone skills and personality.
    5. Used Customer care, excellent phone etiquette, typing, and the ability to switch between multiple computer screens and systems.
    6. Provided virtual receptionist services for approximately 1,000 companies such as; Attorney- bankruptcy, criminal, employment, family, immigration, traffic, personal injury, workers compensation.
    7. Interacted with families to establish and maintain communication regarding family members' needs.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS

Virtual Receptionist Resume

Objective : As a Virtual Receptionist, responsible for assisting the Company by performing various administrative functions for the Corporate office, handling all telephone calls, greeting visitors, assisting with meeting preparation and company events at the direction of Marketing, and maintaining company contact directories with accuracy.

Skills : 10 Key Filing, Microsoft Word, PowerPoint, Excel Entry-Level, Building, Project Management, Report Preparation, Leadership, Extraordinary, Customer Service, Professional Presentations.

Description :

    1. Worked as a Virtual Receptionist, providing answering services to clients across the United States, the United Kingdom, and Australia.
    2. Client notes are submitted and left on the console to be followed by each receptionist.
    3. Provided any information allowed by clients, per their notes, to be given to callers.
    4. Worked from home as well as in the corporate office as a virtual receptionist.
    5. Answered incoming calls from customers for our clients.
    6. Transfered the call if appropriate or enter information into the system to send the clients a message.
    7. Forwarded messages, processed transactions, and set appointments Provided superior customer service in all transactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Virtual Receptionist Resume

Objective : As a Virtual Receptionist, responsible for Receiving, processing, and distributing all US and interoffice mail and packages to the appropriate employees and notifying the employee via email of the package status, Unidentifying packages must be researched by contacting the shipper and collecting essential information to determine who the package should be received by within the company.

Skills : Data Entry, Data Entry, Call Center Experience, Office, Customer Service, Phone.

Description :

    1. Assisted with inbound customer service calls.
    2. Handled inbound sales calls.
    3. Organized client meetings.
    4. Managed CRM system and client updates.
    5. Handled appropriately, based on businesses needs.
    6. Scheduled appointments, filled out applications, transferred callers to the appropriate contact, taking detailed messages.
    7. Worked independently and collaboratively in a fast-paced environment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
A.A. In Computer-Aided Design

Virtual Receptionist Resume

Summary : To obtain a Virtual Receptionist position in a professional office environment where my skills are valued and can benefit the organization. Ideally, I wish to have a focus on Customer Service for a growing organization that encourages innovative thinking, recognition, and career development.

Skills : Excel, And Outlook, And Microsoft Office, Ability To Type 45 WPM, Multitasking, Ability To Handle Customer Complaints, Time Management, CPR And First Aid Certified, CNA Certified, GA B.E.S.T. Certified, Outgoing Personality.

Description :

    1. Answered and forwarded calls from various businesses with a friendly attitude.
    2. Answered and assist for all aspects of the funeral industry including funeral homes, mortuaries, and Lifelink as well as other businesses such as Southwire, Greenway Medical Technologies, and Allergy & Asthma of Georgia, as well as Tanner Health Care systems.
    3. Acted as a receptionist for a variety of companies.
    4. Scheduled appointments for their clients, and give their callers information.
    5. Worked 100% remote, working in the convenience of your home.
    6. Answered calls for a variety of different businesses and professionals.
    7. Took messages, screened new clients, booked appointments, collecting payments, and transferred calls.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate's

Virtual Receptionist Resume

Objective : A hardworking individual is highly effective at anticipating and accommodating customer needs. Friendly, punctual, and enthusiastic team player who thrives under pressure and goes above and beyond to create unforgettable guest and customer experiences.

Skills : ICD-9, Medical Terminology, Legal Terminology, Medical Billing, Typing, Customer Service, Bilingual, Computer, Microsoft Word, ICD-10.

Description :

    1. Researched and resolved customers' situations via real-time chat correspondence.
    2. Received chat requests from customers regarding their inquiries, appointment requests, and other information-related questions.
    3. Identified, researched, and resolved customer issues using available resources.
    4. Escalated customer inquiries and issues when not able to resolve.
    5. Received phone calls, determined the nature of the calls, and directed callers to the appropriate department.
    6. Successfully arranged appointments between clients and employees.
    7. Responsible for typing memos, reports, and other correspondence.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

Virtual Receptionist Resume

Objective : Over 17 years as a Virtual Receptionist that included five years in management that involved scheduling, payroll reconciliation, disciplinary action, customer service, and three years as a virtual receptionist. Good time management skills Office, Windows, Microsoft Office, and Data Entry experience Team Player Pleasant phone voice Problem Solver.

Skills : Typing 40 Wpm, Microsoft Office, Outlook And Gmail, General Office Equipment. Good Time Management , Organized And Detail Oriented.

Description :

    1. Transferred the caller directly to the clients' office or took a detailed message from the caller, (name, phone number, address, reason for calling.
    2. Took detailed messages for person called upon, including name, time of call and nature of business.
    3. Performed the duties of an on-site receptionist .
    4. Transfered phone calls when able -Answer incoming calls with a pleasant voice and positive demeanor.
    5. Handled all verbatim and profile accounts/scheduling appointments/Provided after hours call services for minor and major companies from across the .
    6. Answered phone and relay messages Input data and numeric entry handle all incoming calls accordingly Follow call scripts verbatim.
    7. Assisted customers from around the world as a receptionist for a wide variety of businesses Handle urgent matters via phone, gather pertinent .
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Junior
              Education
              Education
              Associates Of Applied Sciences