Warranty Manager Resume
Headline : Obtain a challenging leadership position utilizing skills and gain further experience while enhancing the company's productivity and reputation.
Skills : Operations, E-Commerce, Photography, Management.
Description :
- Possessed a high level of ethical standards due to dealing with fraudulent claims being submitted.
- Managed a team of three Warranty Clerks and an internal Warranty System.
- Liaisoned for branches across the multiple warranty customers and major appliance parts manufacturers.
- Coordinated with our internal IT department to ensure internal reporting met company data integrity standards.
- Contacted customers and manufacturers' daily to verify claims.
- Assisted with the implementation and training of all warranty procedures and programs.
- Conducted monthly meetings with company owners, warranty teams, and all branches via an online meeting platform.
Experience
5-7 Years
Level
Executive
Education
AAS
Warranty Manager III Resume
Summary : Looking to obtain employment with a company where skills and knowledge will be an asset. Able to lead and multi-task without supervision.
Skills : Management, Analytical Skills.
Description :
- Responsible for prepared monthly warranty reconciliations to match financial statements.
- Verified coverage, flagged and submitted warranty claims for over ten manufactures on a timely basis.
- Processed all warranty paperwork to ensure proper documentation for audits.
- Reconciled all warranty receivables with payments through the appropriate accounting schedule.
- Prepared and organized confidential documents for staff accounts and CPA's.
- Resolved discrepancies with chargebacks in a timely manner.
- Prepared weekly payroll spreadsheets for the technician's payroll.
Experience
10+ Years
Level
Senior
Education
Diploma
Sr. Warranty Manager Resume
Summary : Dedicated, motivated professional with experience in Finance and Project Management seeks a position in Finance where strong problem solving, leadership, and analytical skills.
Skills : Problem Solving Skills, Critical Thinking.
Description :
- Reduced average claim settlement time.
- Negotiated settlements within budget and reduce average claim settlement.
- Continuously lead program management of multiple projects and took lead on all high-level warranty related issues.
- Facilitated all warranty related issues regarding warranty services, and ensured timely repairs/replacements for customers.
- Integrated and managed all data management systems estimating tools.
- Maintained constant communication with the entire customer portfolio.
- Submitted warranty claims back to the supplier for recovery and request failure analysis
Experience
10+ Years
Level
Senior
Education
Finance
Warranty Manager II Resume
Headline : Warranty Managers work in a variety of industries and handle product warranties. Analyzing warranty claims, issuing reports, handling customer complaints
Skills : Technical Skills, Management.
Description :
- Managed the daily schedule for the Warranty Superintendent along with issuing work orders to all of our individual subcontractors.
- Coordinated twice-yearly workdays for all homeowners to address all issues they have concerns with in their homes.
- Maintained records of all service call and verify completion of standing work orders.
- Maintained continual customer service to assure satisfaction after the sale of the homes.
- Performed a variety of key roles Central communication between builder, buyer, and subcontractors.
- Maintained database of current and previous customers.
- Released Technical Bulletins to customer base to improve product reliability.
Experience
5-7 Years
Level
Executive
Education
Home Builder
Warranty Manager/Analyst Resume
Headline : Seeking a position in a challenging quality environment where education and work experience can be utilized.
Skills : Quality, Administration.
Description :
- Resolved warranty debit negotiation with OEM's by saving the company and reducing warranty cost-share percentage.
- Responsible for training and mentoring the quality personnel on OEM's portals and warranty requirements.
- Managed and examined all warranty customer requirements, including quality and warranty terms.
- Efficiently analyzed warranty data and monitor customer warranty targets.
- Participated in warranty root cause analysis and 8D preparation.
- Prepared periodic warranty reports for management.
- Responsible for traveled, presented and interacted with customers on a regular basis to explain the failure analysis and corrective action details.
Experience
5-7 Years
Level
Executive
Education
Marketing
Warranty Manager/Executive Resume
Headline : Exceptional leader with experience in warranty management, parts management and inventory management. Technically-savvy with outstanding relationship building.
Skills : Recruiting, Interviewing, Account Management Extensive.
Description :
- Developed procedures and assisted training of counter staff on proper warranty procedures.
- Distributed reports to multiple levels of management and accounting to process warranty credits.
- Processed warranty returns, claims, and returns daily.
- Created reports analyzing opportunities for cost savings within the warranty program.
- Extensive multitasked while continuing previous Inside Sales duties.
- Selected due to organization and thoroughness to redesign the warranty program.
- Created reports for management to analyze lost revenue from uncollected warranty items.
- Reduced outstanding and uncollected warranty revenue by over in the first five weeks.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Warranty Manager I Resume
Objective : Worked to accomplish the best possible atmosphere for company. Always strive for excellent attendance as well as work ethics.
Skills : Management, Problem Solving Skills.
Description :
- Promoted to Warranty Manager after six months with the firm.
- Developed strategic plans to enhance customer satisfaction.
- Provided employees with tools to maintain and increase service levels to both internal and external customers.
- Worked closely with other departments to clarify information, and distribute reports.
- Gathered, analyzed, and reported daily/weekly/monthly sales and service statistics.
- Created a system to ensure warranty work was completed and signed off on in a timely fashion.
- Improved customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures.
Experience
2-5 Years
Level
Junior
Education
Diploma
Asst. Warranty Manager Resume
Objective : Seeking a career as an Assistant Project Manager in which can use skills and experience to grow with company and become a valued member of the team.
Skills : Organization Skills, Communication Skills.
Description :
- Prepared and followed through on all required punch lists.
- Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.
- Performed regular job site observations to provide direction for all general contractor personnel.
- Reported to the vice president of production on conformance with the contract schedule.
- Assisted the operations group with warranty service repairs.
- Assisted the vice president of production in the review, approval and archiving of all closeout documents.
- Scheduled all contractors and materials deliveries.
Experience
2-5 Years
Level
Junior
Education
Diploma
Associate Warranty Manager Resume
Headline : Executive with solid experience managing all levels of multiple projects including budgeting and administration. Executive who is skilled at multi-tasking and maintaining a strong attention to detail.
Skills : Critical Thinking, Detail Oriented.
Description :
- Qualified competitive Subcontractor bids to the execution of contracts.
- Obtained notices of completion and compliance certifications from all construction admin.
- Reviewed and investigated proposed change orders.
- Stayed consistent with project schedules and plans for all FFE installations.
- Submitted all project closeout documents in accordance with the contract.
- Assigned projects and tasks to the employee based on their competencies and specialties.
- Interacted indirectly with homeowners, vendors, and techs.
- Held weekly meetings with Techs and reported to VP of all tech accomplishments and signed off punch lists.
Experience
5-7 Years
Level
Executive
Education
Real Estate
Warranty Manager I Resume
Objective : Collaborating with service centers, taking phone calls from customers, and reporting to senior management.
Skills : Control Management, Risk Management.
Description :
- Responsible for approved all Warranty billing for third party providers.
- Worked with MFG to address warranty issues.
- Monitored and interacted with all legal cases involving litigation.
- Restructured the warranty coverage pricing matrix and negotiated better pricing back through third party providers.
- Improved the warranty invoicing procedures for quicker payment terms to ensure a good relationship with these providers.
- Brought backlog invoicing current within days.
- Responsible for managing the Group Managers.
Experience
2-5 Years
Level
Junior
Education
TWI Certified
Warranty Manager Resume
Headline : Moved from dealership to a different dealership to train under an international CSE and became warranty manager for the dealership.
Skills : Technical Skills, Inventory Management.
Description :
- Filed warranty claims on the claim for five different locations.
- Filed policy requests for customer assistance.
- Handled all record-keeping for audit purposes.
- Performed all bookkeeping and accounting for the warranty schedule.
- Handled the return of cores, as well as parts, return to vendors.
- Trained job closers on warranty procedures and oversaw all warranty operations.
- Filed appeals for all locations for warranty claims.
Experience
5-7 Years
Level
Executive
Education
Business
