A Wholesale Parts Manager is responsible for making sure the parts inventory stocks are well maintained. The job description and duties found on the Wholesale Parts Manager Resume are – overseeing the shipment and replacement procedures, managing the team members efficiently; handling and managing customer complaints and issues, ensuring the inventory level are maintained accurately, selling manufactured parts, supervising the shipment issues, managing the team members and delegating tasks, overseeing the replacements procedures, assisting the HR department in hiring new employees, solving any inconsistencies for all the purchase orders, planning and creating promotional campaigns, and preparing monthly and annual sales part reports.
The most sought-after skills for the post include – knowledge and understanding of inventory management and principles, good oral and written communication skills, the ability to maintain a positive working environment, the ability to maintain the store records accurately, and exceptional customer service skills. It is common to see on resumes a high school diploma and work experience in a similar role.
Summary : Professional and dedicated individual with years of automotive parts Experience. Skilled in all areas of parts department functions. Knowledge of fixed operations within automotive dealerships.
Oversaw the daily operations of a wholesale parts call center, and internal body shop parts department.
Led a team of wholesale/body shop parts specifiers, and a fleet of delivery drivers within an automotive multi-line parts department.
Coordinated and dispatched daily deliveries to our wholesale customers near and far.
Provided customers with an exceptional level of customer service, and follow through with prompt delivery of their parts orders.
Mainly by maintained current, and creating new business relationships with service repair & collision facilities.
Heavily involved with the creative development of marketing projects to help promote the car manufacturer brands at this store's location, as well as representing the entire company.
Utilized catalog/ordering systems offered by car manufacturers for wholesale customers to use.
Experience
7-10 Years
Level
Management
Education
GED
Wholesale Parts Manager Resume
Headline : As a Wholesale Parts Manager, responsible for Working cross-functionally to create annual, seasonal, and monthly forecasts along with a selling strategy to achieve goals, Working closely with the Operations team to monitor the entire wholesale window to ensure all stores receive correct stock at the style/unit level, Continuously finding creative ways to leverage Barstools unique value proposition to drive growth at retail.
Skills : Inventory Management, Ase Technician, microsoft ofice, synergy, logistics.
Description :
Determined replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Received and filled telephone orders for parts.
Filled customer orders from stock.
Prepared sales slips or sales contracts.
Received payment or obtain credit authorization.
Taken inventory of stock.
Advised customers on substitution or modification of parts when identical replacements are not available.
Experience
5-7 Years
Level
Junior
Education
High School Diploma In General
Wholesale Parts Manager Resume
Summary : Wholesale Parts Manager is responsible for Motivating customer service representative with over fifteen years of sales experience in a fast-paced environment who is dedicated to maintain customer satisfaction and contribute to company success. I have worked for Toyota for sixteen years in the parts department. For ten tears, I managed a wholesale parts department that was continuously ranked number one in its region.
Skills : Senior Management, Human Resources, Inventory Control, Billing, Training & Development, World Class Customer Service.
Description :
Managed the wholesale parts department.
Answered phones to provide prices and take orders for service and body shops.
In charged six drivers, making sure they pulled and delivered the correct parts in a timely manner.
Brought in new accounts and handled any customer concerns.
Maintained high customer satisfaction with all of my accounts.
Helped with inventory control and the ordering of parts.
Consistently received positive feedback from managers and created repeat business by developing long-term relationships with customers.
Experience
7-10 Years
Level
Management
Education
Diploma
Wholesale Parts Manager Resume
Summary : Wholesale Parts Managerskilled at developing business, generating revenue, and maximizing sales opportunities. 30+ year track record of success in wholesale and retail automotive parts sales. Personable and proactive professional with excellent communication skills.
Skills : ADP, Reynold, And Reynolds, Microsoft Office.
Description :
Received customer orders, identified the appropriate parts requested through the electronic parts catalog, and prepared orders for shipment.
Developed and implemented process changes aimed at increasing department revenue, reducing customer issues, and improving individual and team performance.
Assisted customers with parts and diagnostic problems by asking probing questions.
Searched electronic parts catalog for correct parts and placed special orders for out-of-stock items.
Trained and mentored new parts professionals on diagnostics, stocking, and sales techniques.
Accepted and processed payments for completed purchase orders.
Effectively managed department inventory and maintained optimal supply levels.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Wholesale Parts Manager Resume
Objective : Experienced Manager in the Dealer, Logistics, and Parts Operations of multi franchised locations. Adapt at creating profit and enhancing solutions for dealerships while maintaining strong Employee Retention and Customer Relationships. Conscientious and hard-working while developing business plan assistance, training, and marketing Driven by customer satisfaction and building solid relationships for long-term business.
Skills : certified in auto electrical, Suspension, MS Office.
Description :
Carefully inspected all parts upon arrival and would process any returns, and order any replacements as necessary.
Coordinated the receipt of incoming parts deliveries.
Handled all parts returns from customers and resolved any discrepancies.
Handled customer complaints while maintaining a positive attitude Rapidly resolved client concerns to prevent loss of accounts.
Managed one of the top Toyota wholesale departments in the region.
Maintained receivables, credit accounts, and inventory.
Worked closely with Body & Mechanical Shops to help them stay within their profit margins along with staying within the profit margins I had set forth.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Wholesale Parts Manager Resume
Objective : Skilled at evaluating options and generating solutions and problem solving, have excellent common sense, judgment, and decision-making abilities. Can coordinate several tasks simultaneously, and have the ability to grasp new ideas and integrate them into desired results. Self-motivated hard-working individual, considered by many peers to be a team leader and team player.
Skills : Software Development C++, Web Development HTML & CSS, Network Management, Systems Design & Analysis, Database Management, Microsoft Office Suite, Cisco Certified Network Associate, Comptia A+, CompTIA Net+.
Description :
Solely responsible for receiving the parts for auto repairs on a daily basis.
Tracked the status of the incoming shipments using phone, fax, and email communications between roughly 10 local dealerships and another 10 or so independent parts distributors.
Entered and scanned all received invoices related to parts orders into the company's computer tracking system.
Ensured that customers were satisfied with their experience by doing follow-up calls.
Earned highest marks for customer satisfaction.
Managed the wholesale parts department and the drivers In charge of the hiring and dismissal of drivers.
Built a great group of workers and trained them to handle customers in a positive manner.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Wholesale Parts Manager Resume
Objective : Wholesale Parts Manager with 4+ years of experience in Assisting in maintaining all aspects of the sales department of the Dealership including all parts and trailer sales, Preparing sales paperwork, and delivering to office administration daily for invoicing, Coordinating, organizing, and maintaining the display and merchandising of the sales yard.
Skills : Automotive Parts, Managing Skills.
Description :
Responsible for maintaining current accounts and seeking out new relationships.
Managed the ordering, receiving, shipping, and invoicing of wholesale parts accounts.
Sold retail parts and accessories over-the-counter to retail customers.
Sold major units to customers; completed licensing, insurance, and financing.
Developed new relationships and accounts to sell wholesale parts to while managing existing accounts.
Used Oral and written communication skills Prospected, qualified, and brought on new customers to add to my customer base Computer skills: using applications for wholesale and retail sales.
Examined returned parts for defects, and exchanged defective parts or refund money.
Experience
2-5 Years
Level
Junior
Education
MA
Wholesale Parts Manager Resume
Headline : To bring an unparalleled commitment of success to a company that is looking to grow and develop. I bring maturity; flexibility and experience as well as an open mind to enhance performance.
Skills : Management, Parts, And Service.
Description :
Developed sales thru increasing customer base Inventory Control Created Customer knowledge seminars.
Increased sales volumes from $18,000 per month to over $50,000 per month over an 18 month period.
Developed high-quality customer service Increased dependability of parts delivered accuracy to parts that had been ordered.
Developed and maintained a routing system that improved the efficiency of parts deliveries.
On called for all body shops to assist in creating parts orders for vehicles involved in collisions, or any type of damage (flood, fire, vandalism).
Developed business relationships with aftermarket parts providers.
Managed inventory exceeding $600,000 with sales exceeding $6,000,000 a year and supervised a staff of ten employees.
Experience
5-7 Years
Level
Executive
Education
Bachelors
Wholesale Parts Manager Resume
Headline : Wholesale Parts Manager is responsible for coordinating, organizing, and properly displaying Parts Department, Assisting in maintaining the general organization of the front office to create a friendly and professional appearance, Plan and executing outside sales calls to develop wholesale business (Landscape, Construction, Rental Companies) with Store Manager direction, input, and approval.
Serviced the needs of Body and Mechanical shops in the greater Seattle area, as well as Eastern Washington, Alaska, and Hawaii Responsible for inventory control, insuring orders were placed timely and efficiently to ensure accurate next day service to the customer Utilized the Toyota JIT (just in time) inventory control system.
Established and maintained relationships with businesses that were not yet customers of Burien Toyota as an Outside Sales Representative, as well as maintaining customer satisfaction with our existing clients.
Contributed to Burien Toyota's monthly wholesale numbers going from 45-55 thousand to up to 155 thousand dollars over a two-year period, by bringing in a large number of new accounts, including several major companies.
Worked as a key team member to establish and maintain sales accounts for years, setting the accounts up to thrive during my time at Burien Toyota, and for years after I left.
Worked with a team to respond to a heavy volume of incoming phone calls from customers.
Analyzed and adjusted historical demand data to develop statistical forecasts for customer/item/location combinations that demonstrated a demand pattern, support the application of statistical models of prediction, finding a resolution of product quality, transportation, and supply discrepancies, expedite and follow up on all outstanding orders, establishing prices and analyzing internal costs to maintain an acceptable profit.
Developed start-up procedures for an Automotive and Truck wholesale parts dept that was not previously being utilized at this location.
Experience
5-7 Years
Level
Executive
Education
Bachelors
Wholesale Parts Manager Resume
Headline : Highly qualified Wholesale Parts Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Inventory Management, Sales.
Description :
Responsible for incoming collision and mechanical parts factory rebates, insuring no money is left on the table, using aggressive pricing strategies.
Managed all aspects of the retail buying cycle from pitch to delivery for all specified retail accounts.
Developed and implemented a rolling 8 month retail calendar to support each accounts strategies and help drive growth within each account.
Collaborated with Brand Managers & the Product Development team to ensure product assortments align with retailers needs.
Developed strong partnerships with accounts by having an open dialog about new products, stock levels, marketing, additional wholesale/licensing opportunities, etc.
Ensured product launches and initiatives are supported 360 degrees with eCommerce & marketing material to maximize performance.
Worked closely with planning, product development, & suppliers to understand supply chain lead-times & constraints and the impact on the wholesale business.
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