Appliance Specialist Resume Samples

An Appliance Specialist works in stores that sell Appliances and help customers choose the right appliance. A well-drafted Appliance Specialist Resume emphasizes the following duties and tasks – handling customer transactions in the Point of Sale system; approaching potential customers, making suggestions, offering advice, minimizing losses, managing the inventory, hiring and training staff, ordering materials, and scheduling appointments, handling payments, following up with customers and vendors, interacting regularly with contractors; and assigning jobs duties to staff.

The most sought-after skills for the job include the following – exceptional multitasking skills, effective retail sales managerial skills; excellent communication skills, energetic, profound ability to work on a flexible schedule, and strong organizational knowledge. Formal education beyond a high school diploma or GED is not expected. However, knowledge of the appliance the company sells is mandatory for securing this belt.

Appliance Specialist Resume example

Appliance Specialist Resume

Summary : Highly skilled repair, installation and maintenance work: may perform general maintenance on building or grounds, and may do unusual tasks in times of emergency. Established pattern of good work habits and performance with good interpersonal skills

Skills : Microsoft Office, Communication Skills.

Description :

  • The ability to cater to different people with different needs.
  • To sell refrigerators, washers, dryers, stoves, and ovens.
  • Enthusiastically supported company initiatives and provided leadership by example.
  • Maintained expert knowledge of products for use during customer interactions and to achieve sales targets.
  • Responsible for meeting both personal and department sales goals each month. This includes stock, special order and installation quotas. Maintaining at least a 35% close rate on extended protection plans.
  • Daily follow up on customer orders by contacting vendors and distribution centers. Keeping track of inventory through cycle counts. Monitoring non-productive merchandise to move it out of inventory in order to avoid margin.
  • Increased gross margin through sales of attachments such as extended warranties and appliance accessories.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma


Jr. Appliance Specialist Resume

Objective : provide expert appliance consultation over the phone to fulfill the goal of delivering a premium, high-touch experience to our customers. Product Specialist will build and maintain strong relationships with customers and follow-up, as needed, to build brand loyalty.

Skills : Technician, Operator, Communication Skills.

Description :

  • Qualify consumer needs to ensure satisfaction and expectation of their purchases to reduce returns.
  • Ordering/Transferring products to fit timetable requirements of the consumer and scheduling their delivery and/or installation as well as the removal of their replaced items if necessary.
  • Sell Extended Protection Plans with appliances.
  • Handle problem situations to return/swap out/replace items to the consumer's satisfaction.
  • Cover any other departments need when scheduled help is not available.
  • Run registers for purchases.
  • Help in Customer Service sales, credit card payment and returns.
  • Selling all other services Lowes had to offer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma


Sr. Appliance Specialist Resume

Summary : To make sure that their specific products are priced according to its current value based off of style, quality, condition and brand name.

Skills : MS Office, Technician, Operator.

Description :

    1. Greet customers in a timely fashion while quickly determining their needs.
    2. Recommend merchandise to customers based on their needs and preferences.
    3. Wrote sales slips and sales contracts.
    4. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
    5. Respond to customer questions and requests in a prompt and efficient manner.
    6. Contact other store locations to determine merchandise availability.
    7. Engage with customers in a sincere and friendly manner.
    8. Completed all cleaning, stocking and organizing tasks in the assigned sales area.
    9. Prioritize helping customers over completing other routine tasks in the store.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Appliance Specialist I Resume

Objective : repair of major home appliances in the customers home. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers appliances while maintaining high levels of customer service.

Skills : Microsoft Office, Technician.

Description :

    1. Greet customers and ascertain what each customer wants or needs.
    2. Describe merchandise and explain use, operation, and care of merchandise to customers.
    3. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
    4. Compute sales prices, total purchases and receive and process cash or credit payment.
    5. Answer questions regarding the store and its merchandise.
    6. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
    7. Maintain records related to sales.
    8. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
    9. Inventory stock and requisition new stock.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Appliance Specialist II Resume

Headline : To enhance the business experience for both the company and clients.This position focuses on the interaction between computer and communications equipment. Supervise the installation of the systems, including radio transmitters and receivers, and provide maintenance and other services to clients after the systems are installed. Services or repair telephones and other communication equipment on customers property.

Skills : Technician, Operator, MS Office.

Description :

    1. Describe the use and operation of merchandise to customers.
    2. Receive and process cash and credit payments for in-store purchases.
    3. Place special merchandise orders for customers.
    4. Share product knowledge with customers while making personal recommendations.
    5. Maintain friendly and professional customer interactions.
    6. Verify that all merchandising standards were maintained on a daily basis.
    7. Maintain knowledge of promotions, policies, payment and exchanges, and security practices.
    8. Answer customers' questions and addressed problems and complaints in person and via phone.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Appliance Specialist III Resume

Summary : This position provides timely and quality repairs of customers appliances while maintaining high levels of customer service.

Skills : MS Office, Technician.

Description :

  • Maintains the department according to company merchandising standards and store operations policies.
  • Quickly and effectively solve customer challenges.
  • Provides and ensures quick, responsive, friendly customer service.
  • Constantly seeking new ways to improve service and sales Lead Receiving Clerk Logistics, recording accurate data in a fast paced environment.
  • Ensuring accuracy in inventory replenishment in a timely manner.
  • Properly qualifying customers in order to generate leads for the psi (project specialist interior) program.
  • Consistently recognized by management for exemplary customer service. Overall excellent performance for 2 years resulted in promotion to a key leadership role.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Asst. Appliance Specialist Resume

Objective : Responsible for performing routine preventive and on-call maintenance procedures within rental properties.

Skills : Microsoft Word, Customer Service.

Description :

    1. Provide efficient and knowledgeable assistance, assessing customer needs based on qualifying questions.
    2. Process complex multi-unit transactions, scheduling delivery and installation services, as well as placing Special Orders.
    3. Using POS to process purchases, and retrieve previous invoices and client information.
    4. Follow up on multiple systems to ensure customer satisfaction and repeat business.
    5. Apply knowledge of daily, weekly, month to date and year to date sales to improve results.
    6. Setting goals, recognizing strengths and areas of opportunities and implementing processes to improve overall customer satisfaction.
    7. Follow company SOP, and being responsible for reaching goals and maintaining an area of responsibility.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Associate Appliance Specialist Resume

Headline : This position tests all assemblies, installations, or repairs on electrical or electronic wiring, equipment, appliances, apparatus and fixtures. Assembles and installs electrical or electronic wiring, equipment, appliances, apparatus and fixtures

Skills : MS Office, Communication Skills.

Description :

    1. Make customer appliance recommendations based on their individual needs.
    2. Research and stay current on all appliance product and technology information.
    3. Prepare and monitor all sales orders through pickup and delivery processes.
    4. Monitored assigned store areas as required.
    5. Provide coaching and training to new sales associates as needed.
    6. Assist in watering all plants, trees, and shrubs while maintaining a high level of customer service satisfaction.
    7. Help customers choose what plants fit their particular needs and wants, as well as help associates set up displays and receive plant deliveries.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Lead Appliance Specialist Resume

Summary : This role requires customer follow up, which will include working in Order Management System (OMS) queue & alerts, escalation management, scheduling deliveries, and reviewing purchase orders or validating stock levels. Partnering with product process teams on inventory variance research, license plate accuracy, inspection and at-risk inventory management.

Skills : Communication Skills, MS Office.

Description :

    1. Leverage product expertise to provide customer-facing appliance consulting across initial qualification, needs analysis, sales, and delivery.
    2. Facilitate customer communications and order status updates; routinely present departmental issues and performance metrics to senior management.
    3. Provided training, coaching, and mentoring to new associates.
    4. Step into the department head role as needed.
    5. Maintains knowledge of multi-channel sales systems such as OMS, Field Management System (FMS), online ordering and more to ensure customers technology needs are met.
    6. Engages in self-development to uphold awareness of sales initiatives, programs, strategies, tools and available resources.
    7. Provides research and resolution assistance of inventory discrepancies found through report reconciliation on open orders and product transaction reports while following asset protection guidelines.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Masters