Branch Associate Resume Samples

Branch Associate will provide outstanding customer service by undertaking a variety of associated tasks. The Branch Associate will take charge of operating the teller station, maintain adequate and accurate cash drawer, balance cash drawer daily, deposit cash, check and drafts into the bank, handle loan transactions and withdrawals from accounts. The Branch Associate Resume also lists other tasks such as – conduct routine bank transactions, introduce new product and service to customers, make sales referrals, manage the risk involved in each transaction, resolve customer issues, detect fraudulent transactions, and perform all other duties as assigned.

The skills that are expected from this post include – the ability to communicate clearly, excellent customer service, proficiency in writing and mathematical skills; high degree of accuracy, strong decision-making skills and familiarity with electronic equipment. Most of the eligible resumes for this position depict a qualification such a degree in Finance or relevant field. Work experience will be an added advantage.

Branch Associate Resume example

Branch Associate Resume

Summary : Service-oriented customer care representative with 20 years of background in sales and marketing strategy. Able to perform under pressure, meet or exceed goals and impress management teams with customer service expertise as well as excellent communication and time management skills.

Skills : Microsoft Office, Excel, PowerPoint, General Office Skills, Management.

Description :

    1. Received checks and cash for deposit, verify amounts, and check the accuracy of deposit slips.
    2. Entered customers' transactions into computers to record transactions and issue computer-generated receipts.
    3. Balanced currency, coin, and checked in cash drawers at ends of shifts, and calculated daily transactions using computers, calculators, or adding machines.
    4. Examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
    5. Counted currency, coins, and checks received, by hand or using currency- counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
    6. Trained new employees on procedures and operations Assisted in updating corporate guidelines and policies.
    7. Responsible for opening and closing the branch Maintained cash and transaction inventory Balanced cash drawers Maintained daily accountability log.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration


Sr. Branch Associate Resume

Summary : Diligent and consistent with ability to work independently or in a team oriented environment. Very quick learner and able to perform new tasks in a timely and efficient manner. Exceptional organizational skills with a demonstrative ability to multitask a variety of challenges and responsibilities.

Skills : Customer Service, Basic Computer Knowledge, Quick Learner,.

Description :

    1. Received, processed, and distributed money when customers make deposits, write checks, cash payroll checks, or withdraw savings.
    2. Adhered to government monetary regulations, exchange foreign currency, dealing with bonds, received loan and credit card payments and issued traveler's checks.
    3. Entrusted with the security of codes and keys for opening the banks as well as the vaulted areas, and assisted in dual security measures.
    4. Provided customers with accurate information on promotions and different applications.
    5. Entrusted with codes and keys to multiple branches from La Feria to Harlingen, filling schedules for co-workers as per Company needs.
    6. Successfully made sells at each different location I was assigned in order to progress each branch in meeting or exceeding their goals monthly.
    7. Delivered exceptional customer service Maintained cash drawer daily Uncovered sales referral opportunities.
    8. Responsible for quickly and accurately processing routine transactions: Check to cash, Completing deposits, loan payments, and deposits.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Sales


Jr. Branch Associate Resume

Summary : To obtain a position that will demonstrate diverse ability to deliver excellent customer service and business skills to contribute to the success and growth of the company.

Skills : Customer Service, Basic Computer Skills.

Description :

    1. Maintained customer relationships by providing friendly and accurate service and also expanding relationships by paying attention to details and clues in accounts, transactions, and accounts history.
    2. Catered to customers with special needs and high demands Researching account information.
    3. Completed transactions such as payments on a wide variety of client payments, deposits, and cash transactions.
    4. Make corrections or updating customer account information Following government regulations Following security protocols when opening and closing the bank and time of robbery or threats.
    5. Completed required quarterly training on time and efficiently Very educated on the importance of customer privacy.
    6. Promoted banking products such as new credit cards, new interest rates on new accounts, loans, online banking, etc.
    7. Assisted customers with their banking transactions in a fast-paced environment.
    8. Maintained amounts of cash daily within authority and within guidelines Balancing assigned cash drawer every day.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management

Branch Associate II Resume

Objective : Detail oriented person who likes structure and clear objectives. Enjoy working hands on and desire to become part of an effective team.

Skills : Cash Handling, Typing, Teamwork, Conflict Resolution, Communications.

Description :

    1. Customer service and cash handling experience. Excellent oral and written communication skills.
    2. Exhibited a professional, helpful attitude along with the ability to positively interact with customers and co-workers.
    3. Ability to identify customer needs and implement an effective solution in a rapidly changing environment.
    4. Able to meet deadlines and manage pressure to attain banking center sales while delivering excellent customer experience.
    5. Assertived communication skills along with a focus for sales.
    6. Provided exceptional customer service transactions as a teller: deposits, withdrawals, payments, and advances.
    7. Educated customers on bank products and services, ensuring their needs were met in person and over the phone Scheduled appointments and follow-up meetings accordingly to meet with Mortgage banking officer and Investment Advisor.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Sales

Branch Associate III Resume

Summary : Branch Associate in overseeing the branchs retail growth and profitability. Responsible for maximizing sales/production by coaching and developing staff, establishing and upholding legendary customer service, controlling expenses.

Skills : Customer Service, Banking, Cash handling.

Description :

    1. Received cash and checks for deposit, verified amounts and examined checks for endorsements.
    2. Cashed checks and disbursed monies after verifying signatures, endorsements and member account balances.
    3. Employed security measures to ensure funds were not compromised.
    4. Entered member and transaction data into computer and issued computer-generated receipts to member.
    5. Collected loan payments and placed holds on accounts for uncollected funds, according to organizational procedures.
    6. Ordered daily supply of cash and counted incoming cash to verify accuracy.
    7. Explained, promoted and sold credit union products and services.
    8. Posted night and mail deposits, payments and requests received in mail on a daily basis.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Criminal Justice

Branch Associate I Resume

Summary : To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize skills.

Skills : Machine Operator.

Description :

    1. Provided excellent member services and maintained member satisfaction.
    2. Employed security measures to ensure funds were not compromised.
    3. Received cash and checks for deposit, verified amounts, and examined checks for endorsement.
    4. Cashed checks and disbursed money after verifying signatures, endorsements and member account balances.
    5. Ordered daily supply of cash and counted incoming cash to verify accuracy.
    6. Explained, promoted and sold bank products and services.
    7. Posted night and mail deposits, payments and requests received in mail on a daily basis.
    8. Cold call and cross-sale clients in order to increase sales.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Branch Associate/Assistant Resume

Objective : An employment candidate with sales and financial experience, possessing the remarkable ability to engage with customers, skillfully able to organize and maintain documents and provide basic accounting and/or accounts management support while proactively ensuring client needs are met, desire employment with an organization.

Skills : Microsoft Office, Word, Microsoft Office Programmer, Adobe Mac Windows.

Description :

    1. In charged of money flow in and out of the vault, able to take loan applications and being able to close loans.
    2. Able to identify the member's financial needs and desires.
    3. Able to handle stressful situations and angry members.
    4. Able to solve problems that come up.
    5. Handled customer deposits and withdrawals according to drawer limits imposed by bank regulations.
    6. Balanced ATM cash daily and audited the ATM weekly.
    7. Counted this cash by hand from $40,000 to $60,000 with supreme accuracy.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Veterinarian Technology

Branch Associate/Supervisor Resume

Objective : Self-motivated banking and sales professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Organized and dependable, excels at processing high volumes of error-free transactions. Focused on maintaining high levels of accuracy and efficiency, as well as achieving sales goals.

Skills : Assistant Management, Customer Service, Retail Experience, Communications, Conflict Resolution.

Description :

    1. Delivered an exceptional customer experience while uncovering sales referral opportunities.
    2. Performed a variety of duties involving paying out, balancing and receiving transactions within assigned delegated authorities.
    3. Responsible for handling cash, deposit transaction and daily work balancing.
    4. Worked together with the other branch associates behind the branch associate line.
    5. Participated in all the banking center sales and service activities.
    6. Supported the branch team by achieving referral goals and participating in targeted sales campaigns.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Criminal Justice

Branch Associate/Manager Resume

Summary : Highly experienced professional. Able to handle a high volume of tasks in a fast- paced environment, with minimum supervision, while maintaining emphasis on the highest quality of work. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public.

Skills : Microsoft Office, Sales Associate.

Description :

    1. Delivered an exceptional customer experience while uncovering sales referral opportunities.
    2. Surpassed customer experience score goals set by management.
    3. Performed a variety of duties involving paying out.
    4. Balanced and received transactions within assigned delegated authorities.
    5. Responsible for handling cash, deposit transaction and daily work balancing.
    6. Worked with the other branch associates behind the branch associate line.
    7. Participated in all the banking center sales and service activities.
    8. Supported the branch team by achieving referral goals and participating in targeted sales campaigns.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
AA

Branch Associate Resume

Objective : Branch Banker Associate, engage in proactive sales and customer service activities including teller transactions and developing referral opportunities. Looking for an opportunity to use knowledge and experience to help contribute to your company.

Skills : Experience Working With Children, Adolescents And Adults.

Description :

    1. Performed clerical tasks such as typing, and filing.
    2. Monitored bank vaults and ATM to ensure cash balances are correct.
    3. Ordered a supply of cash to meet daily needs.
    4. Received and counted daily inventories of cash, drafts, and travelers' checks.
    5. Processed and maintained records of customer loans.
    6. Counted, verified, and posted armored car deposits.
    7. Carry out special services for customers, such as ordering bank cards and checks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Master's Of Arts