Description :

1. Managed and supported a cross-organizational effort to install 30,000 charging station across SCE service territory through coordination between revenue services, meter services, and the customer contact center.
2. Designed and implemented the framework to incentivize large commercial customers for purchasing EV charging stations and enrolling into a demand-billed rate.
3. Facilitated a statewide effort to attain 1.5 million zero-emission vehicles on our roads by 2025.
4. Provided cross-functional project support to three customer service operational groups in order to achieve maximum efficiency.
5. Received individual recognition for exceeding project team expectations and delivering quality to the program and business.
6. Implemented quality assurance controls to ensure compliance with a regulatory tariff, streamline account setup/enrollment into an EV rate, and reduce the overall cost of labor.
7. Developing and integrating standardized tools and templates to streamline cross-functional project management and create visibility to critical project information.

Experience

10+ Years

Level

Consultant

Education

MBA

Description :

1. Develop a hassle-free and more reliable payment gateway for Shell's customers' responsibilities: as a business analyst, gain an understanding of the customer's current business processes, business requirements, current and proposed systems, and new system design.
2. Documenting the business requirements and preparing step-by-step use cases to facilitate the project team and the testing team to understand functional requirements.
3. Acting as the liaison between the business users, customer, subject matter experts, project managers, and the technical team members.
4. Providing support to the Project Manager and, Business Development team in customer presentations.
5. Elicited user and system requirements, created test cases, and performed UAT for ongoing enhancements.
6. Performed extensive data mapping, transformation rule creation to identify the source of records, and gap analysis required for the ETL layer of a request-response service.
7. Partnered with business users to gather all requirements to formulate business specifications and translated those into business functionality.

Experience

5-7 Years

Level

Executive

Education

B.S. in BA

Description :

1. Took the initiative to analyze, split, estimate, code, and test, and also mentor the co-developers, sharing knowledge of the project and helping them in their problems, which finally resulted in not only the successful completion of the project but also it was a timely promotion and under budget as well.
2. Took the initiative to choose the tasks for the next scrum and split them into subtasks and provided an estimate for each task, to decide if it was feasible to deliver the tasks as decided in the available time frame of two two-week scrums.
3. Taking initiative to distribute the task among the team such that each person gets and works on their area of expertise, and in this way, each scrum was successfully completed on time.
4. Attending customer verification sessions and providing a demo to the clients for the work completed in each sprint.
5. Documenting the functionality of top, describing each service calls that top invokes and how exactly it works.
6. Investigating the issues and problems faced by the customers and providing them with the answers to their problems.
7. Reporting on common sources of technical issues or questions and making recommendations to the product team

Experience

7-10 Years

Level

Senior

Education

MBA

Description :

1. Managed the project for web service and user interface development, covering provider, claims, and reimbursement processing.
2. Maintenance of the HIPAA health connect system, which is used for keeping electronic health records of HIPAA.
3. Involved in its sub-systems like EDI transaction codes 835 and 837, healthcare aims at improving safety in the healthcare industry using modern-day technology.
4. Extensive knowledge of Medicaid management information systems (MMIS), National Provider Identification (NPI), Health Insurance Portability & Accountability Act (HIPAA) standards, Electronic Data Interchange (EDI), Health Level -7 (HL7), HIX (Health Information Exchange), EMR/EHR, Health Care Reform.
5. Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI x12 transaction, code set, and identifier aspects of HIPAA.
6. Designed and developed various business intelligence reports against ODs, claims systems such as facets, her systems such as Nextgen and Care Management Systems, Network Management Systems, Revenue Cycle Management Systems.
7. Used data warehousing for data profiling to examine the data available in an existing database.

Experience

7-10 Years

Level

Senior

Education

B.S. in BA

Description :

1. Leading/supervising integrated project teams of internal and external stakeholders and off-shore developers, to plan releases and shrink the backlog of requirements, based on customer priorities.
2. Planning projects, developing schedules, managing risks, creating documents including scope, process flows, use cases, user stories, requirements, test plans, requirements traceability matrix, risk management plans.
3. Managing change requests and participating in the Change Control Board (CCB) approval process and facilitating deployments.
4. Serving as the primary IT point-of-contact to business unit Executives and Managers.
5. Meeting with business unit Vice Presidents, Directors & Managers on a bi-weekly basis to understand the specific goals of multiple departments.
6. Translating the business needs into technical requirements for IT development.
7. Implementing new solutions and prioritizing enhancements to existing applications, based on productivity & compliance needs of business units.

Experience

10+ Years

Level

Consultant

Education

MBA

Description :

1. Gathering and documentation of user requirements, analyzing the existing system and performing gap analysis to relate to the target system.
2. Involving in making the Medicare patient profiles compliant with the HIPAA regulations.
3. Management of Patient Profile Transfer (PPT) reports created by the data team by verifying the associated data.
4. Involving in the analysis, design, and implementation of the following systems: control, management, reporting, and security systems: generation of daily, weekly, and monthly reports of hospital patients' activity.
5. Responsible for the generation of daily billing activity based on patient records and the establishment of collection protocols.
6. Working with business area SMEs/Analysts to develop and finalize test plans/scripts/use cases.
7. Worked with Medicare/Medicaid, denials, billing, claims, codes, mapping, and processing.

Experience

7-10 Years

Level

Senior

Education

MBA