Quality Assurance Supervisors are involved in planning and directing activities relating to development and application. The Quality Assurance Supervisor Resume emphasizes on duties such as – developing and initiating standards for testing and inspecting, assisting quality engineer in developing test procedures, establishing programs to evaluate precisions, developing and implementing methods for assessing tests, directing workers, suggesting and implementing changes, maintaining time and production records, conferring with HR team to resolve grievances.
The qualifications that determine the success of the Quality Assurance Supervisor include – demonstrable ability to think strategically, ability to foster relationships with key stakeholders, making risk-based decisions, experience in assessing issues, strong project management skills, ability to self-develop and strong self-awareness. A college degree in the relevant work field is commonly expected from the Quality Assurance Supervisors.
Headline : To obtain a position that utilizes analytical thinking and knowledge of sales, production, and science to lead a production crew to successful results and help the company advance efficiently and productively.
Skills : Salesforce, SAP, Microsoft Office, 75 WPM, GXS.
Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
Maintained up-to-date knowledge of product and service changes.
Resolved customer inquiries and complaints in a timely and empathetic manner.
Prepared reports and communication for senior management and clients.
Managed high call volume with tact and professionalism.
Processed refunds for customers manually through SAP.
Handled customer complaints through social media. Met all customer call guidelines including service levels, handle time, and productivity.
Quality Assurance Supervisor II Resume
Headline : Strongly self motivated, enthusiastic with the ability to work independently, and as a team member. A multi-tasked decision maker, resourceful, reliable, hard working, and honest.
Skills : Microsoft Office, Statistical Process Control, Supervision.
Supervised and guide Bargaining Unit employees in the Quality Assurance area. This includes ensuring that SOPs, cGMPs.
Scheduled employees and assign additional duties as needed.
Wrote investigation summaries and outdated memos in Production and Packaging.
Conducted training meetings within production and packaging. Work with production and packaging supervisors to resolve any issues.
Reviewed and checked production and packaging paperwork to be released.
Approved production batches within the LIMS system at the end of the lot.
Studied and standardized procedures to improve the efficiency of subordinates.
Quality Assurance Supervisor I Resume
Objective : Able to interact in a professional and conducive manner also, have the ability to take ownership of issues that arise; The ability to lead others, and give direction.
Skills : Bilingual; Read, Write, And Speak English And Spanish, MS-Office.
Led and trained crew of 20 the company policies and procedures.
Prioritized duties; delegate and monitor tasks and checked upon them.
Completed all HACCP logs and timesheets daily. Made and checked labels for packages and all outgoing and incoming orders.
Motivated Crew and demonstrate excellent communication skills; lead by example.
Performed weight checks, chemical checks, metal detection, and label checks to ensure the quality of the product.
Checked saws and set up machines prior to use to ensure safety. Responsible for all aspects of quality control.
Created and updated Policies and Procedures according to changes or new laws and process enhancements.
Quality Assurance Supervisor III Resume
Summary : To obtain a position where can maximize management skills, quality assurance, process development, inventory control, and training experience. To secure a job that will enable to use strong organizational skills.
Skills : Quality Assurance, Inventory Management.
Wrote and maintained policy and procedures including plant wide training.
Directed and trained a crew of 20 quality assurance auditors.
Interviewed, conducted yearly reviews, and terminated quality assurance personnel.
Maintained a company data base comprised of SPC, 5 point corrective action plans, and Root Cause Analysis.
Held a position on the company review board, reporting to executives pertaining to all quality control issues.
Performed equipment calibrations and records thereof.
Conducted community tours on career days and for our clients.
Summary : To pursue a challenging career, where an experienced, energetic employee will be utilized to further the goals of an organization that promotes personal growth and professional development.
Skills : Microsoft Applications, Computer Science and Logic Literate.
Developed complete process for the newly created groups.
Facilitated team meetings that provided direction and communication of expectations to team members.
Supervised multiple off-sites facilities include an Outsourcer.
Coordinated and conducted monthly staff meetings with teams.
Managed dispute process for agents regarding monitored calls and prior authorization audits.
Developed Best Practices which were then communicated to management and staff.
Coordinated revised/ updated material to the training department.
Quality Assurance Supervisor/Co-ordinator Resume
Summary : To work with people and the organization to develop or enhance the key skills and abilities to perform current and future jobs or operations aiming at maintaining not only the integrity of providing safe quality products.
Supervised QA laboratory, in-house microbiology laboratory, Syrup room, QA receiving an in-house water treatment plant.
Investigated and provided disposition on QA holds for non-compliant items.
Implemented and Manage Sensory Program for the facility. Participate in the Food Safety Program of the facility.
Monitored and follow-up on the pest control program of the facility.
Conducted GMP audits, internal audits, and support external audits for the facility.
Managed QA departmental calibration program, follow up, and update master calibration records as needed.
Inspected full-time and par-time workers daily ensuring all good manufacturing practices were being followed.
Quality Assurance Supervisor/Analyst Resume
Summary : To pursue a rewarding career, seeking employment in a challenging and healthy work environment where can utilize skills and knowledge efficiently for organizational growth.
Skills : Windows, Power Point, Word, Excel, Office Outlook.
Ensured non-conforming products were identified and placed on restriction.
Responsible for the first piece and last piece approval inline inspection.
Conducted product and process audits to reduce non-compliances and achieve customer satisfaction.
Proficient in maintained proper quality standards and ensure operational effectiveness of equipment.
Analyzed and solved problems using 5S, PDCA, and DMAIC methodologies.
Handled internal and external calibrations of instruments and equipment. Coordinated the investigation of customer complaints.
Supervised day-to-day operations of filling and packaging line overseeing 2 production shifts.
Lead Quality Assurance Supervisor Resume
Summary : High-energy supervisor successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns.
Skills : Office Worker, Process Improvement.
Hired and managed team of up to 9 employees, including conflict resolution, schedules, leave requests, work distribution.
Reduced and controlled expenses by eliminating a third-party vendor.
Part of a team that reorganized processes and procedures to eliminate an eight-month backlog through LEAN processes.
Monitored error reports for trends and training purposes. Verification of revenue and daily bank deposits.
Created invoices for bad payments and refer to collections if needed. Oversee auditing and maintenance of confidential records.
Supervised 3 Quality Technicians and 2 well yard technicians on a 20-hour work schedule.
Managed daily sanitation with a sanitation crew of 8 personnel.
Jr. Quality Assurance Supervisor Resume
Objective : Seeking a challenging and fulfilling long-term position with a quality minded organization that will make the best possible use of unique skills, experience, and enthusiasm.
Skills : Microsoft Office, Microsoft Word, Excel, Customer Service.
Charged of Regression Testing for a comprehensive insurance rating software package.
Coordinated beta testing for software release candidates.
Reported bugs and errors to software programmers. Followed-up to ensure errors were corrected.
Provided training and documentation for customer support staff. Personally handled level 2 customer support.
Handled QA for two large scale migrations of the software packages, first as the original DOS-based application was converted to Windows.
Implemented continuous improvement of Quality audits by introducing SAP to the facility.
Communicated with vendors of quality and delivery issues. Covering all key points of product contact.
Sr. Quality Assurance Supervisor Resume
Summary : To join the company that values were career advancement, personal growth and degree of responsibility is moving steadily.
Skills : Bilingual, MS-Office, Data Entry.
Analyzed and judges inspection results according to standard. Keeps the Technology section updated on product test results.
Coordinated with concerned departments regarding the disposition of inspection results.
Prepared tire quality surveillance plan, tire testing monthly plan. Keeps records and standard documents updated.
Prepared monthly quality surveillance plan Prepares a summary of tire testing results and test analysis.
Provided information to the Technology section regarding test results.
Scheduled, trained, and supervised Quality Technicians. Held daily Quality meetings/reviews with staff.
Supervised the activities of qualified technicians and inspectors.
Quality Assurance Supervisor Resume
Headline : Highly self-motivated and have a keen attention to detail -Exceptional customer service orientation, proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high pressure environment.
Skills : Oracle, Excel, Training & Development, Implementation.
Responsible for the day to day operations and performance of the Quality Assurance and associated departments and personnel.
Material inspected and compliance assurance. Personnel training and performance of inspectors.
Customer requested and problem resolution (CMDR). Corrective and Preventive Actions systems.
Reduced the number of customer rejections for dimensional escapes. This was accomplished by implementing an electronic database.
Informed management of any quality issues and equipment failures.
Maintained open communication between departments and shifts.
Provided feedback to the Quality Manager on issues with the Quality System.
Quality Assurance Supervisor Resume
Headline : Quality-driven and capable of overcoming most challenges while by identifying and implementing practical solutions to increase throughput, maintain controls, customer specifications, implement and maintain industry best practices.
Skills : Microsoft Office, Internal Process Audits.
Responsible for plant-wide quality to ensure customer and consumer satisfaction.
Conducted internal audits and oversee external audits. Data entry, correspondence, and reporting.
Consumer complaint investigation, analysis, and reporting.
Audited documents and SOP's to ensure the most current and updated versions are used.
Maintained service contracts, vendor relations, supplies ordering, departmental budget analysis, and spending.
Trained new hires employees with proper cleaning techniques.
Performed Satisfactory Customer Service Calls and Estimates. Maintain Employees Equipment and Products