A Business Operations Supervisor is hired to oversee all activities within a specific department or area of a Business. The job description entails monitoring the efficacy of the department, improving operating processes, and reporting to the upper management. Working in a variety of setting, these supervisors indulge in the following duties mentioned on the Business Operations Supervisor Resume – overseeing the efficiency of operational processes, participating in strategic planning, and goal-setting for various business, analyzing business requirements and customer needs, supervising and training staff, providing administrative support.
Those seeking this job role must mention on the resume such skills as – the ability to comply with company policies and regulations, hands-on experience in implementation of operational processes; knowledge of operational principles and policies, and attention to detail. A degree in operations management or business administration is often seen on eligible resumes.
Summary : Detailed oriented Business Operations Supervisor professional with over 15 years of experience in Management, Benefits Adminstration, Payroll and Customer service. Possess excellent communications skills written and verbal, excellent analytical, and interpersonal skills. Quick learner with the ability to function under pressure and produce optimum results.
Communicated with teams verbal and written to ensure smooth processing of participants payments.
Audited case details to ensure accuracy and confirm current plan guidelines are adhered and followed.
Participated in system acceptance testing where necessary to ensure business requirements were fulfilled.
Assisted in training and mentoring of other employees.
Reviewed case information, determines fit within guidelines.
Maintained existing plans.
Experience
10+ Years
Level
Senior
Education
MS
Business Operations Supervisor Resume
Summary : Business Operations Supervisor professional seeking a challenging position where I can utilize my EPIC super user experience, with a company that would benefit from my acquired managed care and revenue cycle knowledge and exceptional customer service skills. Desire to fully utilize the expertise, skills, strategic thinking, and leadership abilities, gained from previous healthcare experience. Results-driven individual with the drive needed to contribute to the growth and profitability of the organization. Willing to travel or relocate.
Skills : Outlook, Excel, Word, POS, Epic, Payroll, Administration,.
Description :
Supervised at least three administrative support staff to achieve effective and efficient services.
Actively participated in the interview process, training, performance appraisals and may provide disciplinary actions up to, and including, termination.
Responsible for basic payroll or timekeeping activities, other record-keeping, human resources paperwork, organizational charts and other business documents.
Responsible for managing the performance improvement process for the office, department or business project assigned including the statistical reporting for departmental goal programs, as required.
Monitored FTE usage and adjusts staffing levels accordingly, helping to meet the department budget.
Performed a quality review of accounts to ensure registration accuracy, and that all payer/insurance requirements have been met.
Responded to internal and external customer complaints and resolve problem elements.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science In Management
Business Operations Supervisor Resume
Summary : To excel in resolving employer challenges with new and creative solutions, systems and process improvements to increase efficiency and patient satisfaction.
Directed, supervised and coordinated multiple departments to increase the effectiveness and efficiency of clinic's operational systems, procedures, and polices.
Made schedule changes, fix time clocks for employees, reset passwords, scan and deposit checks online.
Evaluated employee's performance and train new & current employees.
Ran and analyzed monthly reports and work with management to address areas of improvement.
Reconciled credit card, checks, and daily deposit.
Processed refunds, return checks, and bad debts.
Completed and maintained credentialing applications for new and existing providers.
Experience
7-10 Years
Level
Management
Education
MS
Business Operations Supervisor Resume
Summary : Talented and dependable Business Operations Supervisor professional seeking position that will utilize my skills and offer new challenges. Excellent communication, organizational, customer service and problem solving skills.
Skills : Business Management, Touch Typing, Photography, Quickbooks, Microsoft Excel, Access, Powerpoint, Word, ADP Desking.
Description :
Led in special projects including ICD-10, 5010 HIPPA Claim transition, and Implementing Electronic Medical Records.
Developing standardize action procedures for over due accounts to improve collection and productivity.
Created a schedule for a twenty-four shift, seven days a week.
Provided orientation and training according to department guidelines.
Coordinated workflow with staff members to ensure all Service Level Agreements are met or exceeded.
Responsible for managing the performance improvement process for the department and business projects assigned including the statistical reporting for departmental goal programs.
Responsible for assigned financial operations of assigned departments and business project (budget preparation and monitoring, AP request and other financial responsibilities).
Experience
7-10 Years
Level
Management
Education
Certification In Pharmacy Technician
Business Operations Supervisor Resume
Headline : Highly resourceful business and financial operations manager with over five years of non-profit business management experience. Collaborative, dedicated team builder and innovative problem solver with demonstrated ability to work effectively in a fast-paced, deadline driven environment.
Skills : Microsoft Office, Adobe Acrobat Pro, Quickbooks.
Description :
Successfully designed and launched online payment system, MyTacoBellFoundation.com, which enabled Taco Bell franchisees to view and pay their charitable donations online.
Led project to develop MyTacoBellFoundation.com into holistic CRM solution to manage all fundraising campaigns, grants, and business operations.
Designed logistics and execution for key fundraising events and programs: national fundraisers, national in-restaurant canister program, golf tournaments, conventions and auctions.
Successfully launched mobile POS device solution, thereby increasing fundraising collectability by 50% at conventions and auctions.
Developed complex fundraising analytics, reporting and insights for national fundraisers, supporting nearly 200% increase in fundraising results over the last 5 years ($2MM to $6MM).
Managed $2.5MM/year national in-restaurant canister program and relationship with canister vendors.
Achieved 4% growth in program participation.
Experience
5-7 Years
Level
Executive
Education
BA
Business Operations Supervisor Resume
Headline : Seeking a Business Operations Supervisor position in an office environment where there is a need for a variety of office management tasks including - computer knowledge, organizational abilities, business intelligence and database program use, and to maximize my customer-service experience in a challenging environment.
Skills : Microsoft Excel, Managing Skills.
Description :
Responsible for a recently formed team of 12 Business Office Site skills, capable of assessing problems Representatives, 4 Support Services Representatives and a Specialist and implementing the appropriate which are located at 8 various locations.
Oversaw multiple processes course of action.
Experienced in and workflows related to billing, insurance, and collection inquiries facilitation and excels in motivating from patients.
Developed a system of staff communication that has team members to achieve excellent ensured efficient response and tracking for issues and questions.
Currently developed standards and implementing a set efficiently with high attention to of comprehensive tracking processes to monitor staff performance.
Effectively coordinated and developed annual budget, while keeping organization within Board approved 85:15 program services.
Maintained and updated VPG partners calendars to include upcoming conference calls, partner meetings, and travel responsibilities to allow for headquarter-wide awareness and sync.
Experience
5-7 Years
Level
Executive
Education
BS
Business Operations Supervisor Resume
Objective : Responsible for Managing steady improvement in safety of all T&E employees, Performing safety observations, collect safety performance data, conduct safety, and operating rules classes, and also Performing quality efficiency and operational tests on a regular basis, document performance, and submit data promptly and accurately.
Skills : Training Skills, Maintenace Skills.
Description :
Scheduled to support all shifts and accounts, plan and organize staff workload.
Focused on using best business practice to improve efficiency, by reducing operating costs while increasing productivity.
Involved in strategic planning and day-to-day facilities operations.
Ensured that the organizations physical working environment meets the needs of all employees.
Simultaneously coordinated multiple projects across all service lines with crossover to clinical, financial and operational aspects of our business.
Supported project team members by coordinating meetings, teams, assisting with setting deadlines, noting assigned responsibilities, tracking progress via reports and dashboards.
Monitored and summarized progress of project, and assists with issue resolution as needed.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Computer Engineering
Business Operations Supervisor Resume
Objective : Responsible for Managing steady improvement in the safety of all T&E employees, Performing safety observations, collect safety performance data, conduct safety, and operating rules classes, and also Performing quality efficiency and operational tests on a regular basis, document performance, and submit data promptly and accurately.
Responsible for the direct supervision of up to 35 employees, responsibilities include overseeing light manufacturing, shipping, receiving, and inventory control management, determine work procedures, preparing work schedules and expediting workflow by properly utilizing employees and their hours, assign duties and examine work for conformance to policies and procedures.
Responsible for the integrity and accuracy of the inventory within the warehouse operations; for communication to the customer, concerning any inventory variances and their root causes.
Maintained harmony among workers and resolve personnel issues, being a contact point for problem resolution.
Implemented and managed the S5 program and LEAN philosophy eliminating waste and improving efficiency, assign duties and examine work for accuracy, quality, neatness, and conformance to established Company policies and procedures.
Worked with Operations Manager and HR department to define requirements for operations and implementation of new strategies and initiatives to effectively meet or exceed customer expectations.
Ensured effective training and cross-training of warehouse associates for operational flexibility.
Prepared reports for upper management regarding status of project, ensuring project requirements establishing and/or confirming guidelines applicable to the project.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Computer Engineering
Business Operations Supervisor Resume
Headline : Business Operations Supervisor with 6+ years of experience in Maximizing asset utilization and cost control by providing results aligning with performance and financial metrics, Coordinating activities related to derailments and other service disruptions. Investigate and determine the cause to ensure future train accident prevention.
Skills : Planning Skills, Training Skills.
Description :
Provided operational support and guidance for multi-disciplinary dialysis team of doctors, nurses, social workers, dieticians, director and support departments.
Supervised front end operations of (4) dialysis sites and liaison for all support departments.
Liaisoned to Unity dialysis support departments.
Membered of ICD-10 implementation team.
Membered of Lean Six team to standardize dialysis billing, coding and required billing data elements.
Conducted weekly meetings with all employees to improve communications, build a team spirit environment, and improve job performance.
Trained associates so an up to date understanding of processes, policies and procedures are maintained.
Experience
5-7 Years
Level
Executive
Education
MS In Social Science
Business Operations Supervisor Resume
Headline : Offering extensive experience in Banking and Bank Card operations with emphasis in effective relationship management, root cause analysis, and problem resolution. Highly self-motivated and energetic and have the ability to be effective in a team and individual environment. Possess strong reconciliation, research, and communication skills.
Skills : Communication Skills, Business Operations.
Description :
Provided supervision to staff, responsible for coordinating the business operation activities of an assigned department.
Solved complex business problems, enhance operations, and identifies opportunities to improve the department.
Proactively supported the efforts that ensure delivery of safe patient care and services and to promote a safe environment within the department.
Supervised nine administrative support staff to achieve effective and efficient services.
Oversaw the daily business operations of ten specialty clinics and assist with the operations of a primary care clinic Actively participates in the interview process, training, performance appraisals and may provide disciplinary actions up to, and including, termination.
Responsible for the operational activities of assigned office, department or business project including supply maintenance, facilities management requests, networking with other departments and vendors as appropriate and other office needs as they arise.
Responsible for basic payroll or timekeeping activities, other record-keeping, human resources paperwork, organizational charts and other business documents.
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